Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews, Deals & Photos 2025

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Luxury hotel with a full-service spa and a health club

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Dates

June 2025

July 2025

Gran Premium with Jacuzzi Red Level Lounge Access | Premium bedding, down comforters, minibar, in-room safe

Couples treatment rooms, body treatments, facials

Overview
Rooms
Location
Policies

Exceptional

Popular amenities

Bar
Spa
Parking available
Pet friendly
Room service

Room options

All rooms

1 bed

2 beds

Showing 30 of 30 rooms

Premium bedding, down comforters, minibar, in-room safe

Presidential Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

200 sq m
Sleeps 4
1 King Bed

Classic Room

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

25 sq m
Sleeps 2
1 Queen Bed

Deluxe Red Level Room (2+1)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

Sleeps 3
1 King Bed

Premium Room (2 Adults + 1 Child)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

Sleeps 3
1 Queen Bed

Premium Room (3 Adults)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

Sleeps 3
1 Queen Bed

Penthouse Suite Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

Sleeps 3
1 King Bed

Presidential Penthouse Suite Red Level (2+1)

Highlights

Soundproofed

Air conditioning

Free rollaway/extra beds

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

Sleeps 3
1 King Bed

Two Bedroom Suite Red Level (4+1)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

Down duvet

Sleeps 5
1 King Bed

Red Level Deluxe Room

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

33 sq m
Sleeps 3
1 King Bed

Presidential Penthouse Suite Red Level

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

200 sq m
Sleeps 4
1 King Bed

Deluxe Junior Suite Red Level Lounge Access

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

Down duvet

30 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level (2+2)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

45 sq m
Sleeps 4
1 King Bed

Deep soaking tub, hydromassage showerhead, designer toiletries

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

45 sq m
Sleeps 4
1 King Bed

One Bedroom Suite Red Level (3+1)

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

45 sq m
Sleeps 3
1 King Bed

Junior Suite Red Level Lounge Access

Highlights

Soundproofed

Air conditioning

Club Lounge

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

45 sq m
Sleeps 4
1 King Bed and 1 Double Sofa Bed

One Bedroom Suite Red Level Lounge Access

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

60 sq m
Sleeps 4
1 King Bed OR 2 Twin Beds

Premium

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

30 sq m
Sleeps 2
1 Queen Bed

Family Supreme Room

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

Down duvet

46 sq m
Sleeps 4
1 King Bed

Family Grand Supreme

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

50 sq m
Sleeps 4
1 King Bed

Two Bedrooms Suite Red Level

Highlights

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

90 sq m
Sleeps 5
1 King Bed

Gran Premium with Jacuzzi Red Level Lounge Access

Highlights

Furnished balcony

Soundproofed

Private indoor hot tub

Air conditioning

Club Lounge

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

53 sq m
Sleeps 2
1 King Bed

One Bedroom Master Suite Red Level

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Private indoor hot tub

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

100 sq m
Sleeps 4
1 King Bed

Supreme

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

33 sq m
Sleeps 2
1 King Bed

Redlevel One Bedroom Master Suite with Terrace

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

City view
89 sq m
Sleeps 3
1 King Bed OR 2 Twin Beds

Redlevel One Bedroom Master Suite with Terrace (2+1)

Highlights

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

Down duvet

Blackout drapes/curtains

City view
89 sq m
Sleeps 3
1 King Bed

Penthouse Suite Red Level (3+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

79 sq m
Sleeps 4
1 King Bed

Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

80 sq m
Sleeps 4
1 King Bed

Penthouse Suite Red Level

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

80 sq m
Sleeps 4
1 King Bed

Presidential Penthouse Suite Red Level (2+2)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

200 sq m
Sleeps 4
1 King Bed

One Bedroom Master Suite Red Level (2+1)

Highlights

Furnished balcony or patio

Separate sitting area

Soundproofed

Air conditioning

Free cribs/infant beds

Plasma TV

Hypo-allergenic bedding

Pillow menu

90 sq m
Sleeps 3
1 Queen Bed OR 1 King Bed

Similar properties

Pool
Spa
Pet friendly
Free WiFi

About the neighborhood

Hermosilla 2, Madrid, Madrid, 28001

What's nearby

Gran Via - 16 min walk - 0.9 miles
Prado Museum - 19 min walk - 1.1 miles
Puerta del Sol - 3 min drive - 1.1 miles
Plaza Mayor - 4 min drive - 1.8 miles
El Retiro Park - 5 min drive - 1.8 miles

Getting around

Colon Station - 4 min walk
Madrid Recoletos Station - 5 min walk
Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

‪Ten Con Ten - ‬3 min walk
‪Habanera - ‬4 min walk
‪Rodilla - ‬5 min walk
‪Le Pain Quotidien - ‬2 min walk
‪La Mafia se sienta a la mesa - ‬1 min walk

About this property

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Luxury eco-certified hotel near U.S. Embassy

Located close to Gran Via and Prado Museum, Hotel Fenix Gran Meliá - The Leading Hotels of the World provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. Indulge in a massage, a body treatment, and a facial at the onsite spa. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.

You'll also find perks like:

Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
An electric car charging station, express check-out, and express check-in
Babysitting (surcharge), a front-desk safe, and coffee/tea in the lobby
Guest reviews give top marks for the helpful staff and location

Room features

All 188 rooms include comforts such as 24-hour room service and premium bedding, as well as perks like pillow menus and laptop-compatible safes.

Extra conveniences in all rooms include:

Recycling and LED light bulbs
Bathrooms with rainfall showers or deep soaking bathtubs plus designer toiletries and bidets
37-inch plasma TVs with satellite channels and DVD players
Free infant beds, daily housekeeping, and desks

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English, French, Italian, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

Electric car charging station on site
24-hour roundtrip airport shuttle (surcharge)
Area shuttle (surcharge)
Self parking on site (EUR 40 per day)

Food and drink

Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 40 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Coffee and tea in common areas
Snack bar/deli

Restaurants on site

"Aduana" Restaurant
Balmoral Bar

Things to do

Full-service spa
Health club

Family friendly

Babysitting (surcharge)
DVD player
In-room crib
Laundry facilities
Snack bar/deli
Soundproofed rooms

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Proposal/romance packages
Tour and ticket assistance
Turndown service
Wedding services

Business services

24-hour business center
6 meeting rooms
6,458 square feet of conference space

Outdoors

Outdoor furniture
Terrace

Full-service spa

3 treatment rooms
Couples treatment rooms
Facials
In-room massages
Spa open daily

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Elevator
Wheelchair accessible (may have limitations)

1 building
7 floors
Banquet hall
Built in 1953
Communal living room
Reception hall
Smoke-free property

Room amenities

Bedroom

Blackout drapes
Down comforter
Free crib
Hypo-allergenic bedding
Pillow menu
Premium bedding

Bathroom

Bathrobes
Bathtub or shower
Bidet
Deep soaking bathtub or hydromassage showerhead
Designer toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Slippers
Towels provided

Entertainment

37-inch plasma TV with satellite channels
DVD player

Food and drink

24-hour room service
Champagne service
Minibar

Air conditioning (climate-controlled)
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
LED lighting
Phone
Recycling
Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight

Express check-in available

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

For any questions, please contact the property using the information on the booking confirmation

This property offers use of an 'Audi Q8 e-tron' electric vehicle for 1 day per stay. Guests must contact the property prior to arrival to reserve use of the vehicle (subject to availability).

This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 80 per pet, per stay

Service animals are welcome, and are exempt from fees

Welcoming dogs only

2 total pets

Children and extra beds

Children are welcome

Free cribs are available on request at the property

Property payment types

Important information

Optional extras

Fee for buffet breakfast: approximately EUR 40 per person
Airport shuttle fee: EUR 105 per vehicle (one way)
Self parking fee: EUR 40.00 per day
Pet fee: EUR 80 per pet, per stay
Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)

This property accepts credit cards; cash is not accepted

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Gran Melia Fenix Hotel

Gran Melia Fenix Hotel Madrid

Gran Melia Fenix Madrid

Gran Melia Hotel Madrid

Gran Melia Madrid

Frequently asked questions

Is Hotel Fenix Gran Meliá - The Leading Hotels of the World pet-friendly?

Yes, Hotel Fenix Gran Meliá - The Leading Hotels of the World allows dogs (limit 2 total). There's a fee of EUR 80 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Self parking is available for EUR 40.00 per day.

What time is check-in at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Hotel Fenix Gran Meliá - The Leading Hotels of the World ?

Check-out is at noon.

Does Hotel Fenix Gran Meliá - The Leading Hotels of the World provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 105 per vehicle applies.

Where is Hotel Fenix Gran Meliá - The Leading Hotels of the World located?

Located in Salamanca, this luxury hotel is within a 15-minute walk of U.S. Embassy and Gran Via. Prado Museum and Puerta del Sol are also within 1 mi (2 km). Colon Station and Serrano Station are within a 5-minute walk.

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Hotel Fenix Gran Meliá - The Leading Hotels of the World Reviews

9.4

Exceptional

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

10/10

Excellent location, great staff service

Stayed 3 nights in Apr 2025

10/10

Excellent hotel and superb service in the heart of Madrid

Stayed 3 nights in Apr 2025

10/10

It’s certainly a favorite, from all the toiletry options to the buffet breakfast, but the best part are its people! Friendly and willing to go the xtra mile.

Stayed 2 nights in Feb 2025

10/10

Amazing 5 night stay, rooms, staff, food everything was perfect!!

Stayed 4 nights in Feb 2025

10/10

great restuarants

Stayed 1 night in Mar 2025

10/10

Great location.

Stayed 1 night in Dec 2024

10/10

Excellent for vacation

Stayed 5 nights in Dec 2024

10/10

We really enjoyed our stay. The staff is extremely friendly and helpful! The rooms have a good size, the restaurantes are excellent on the property and they are always ready to help!

Stayed 2 nights in Jan 2025

10/10

A great option if you want to be right smack in the middle of everything

Stayed 3 nights in Feb 2025

10/10

Great hotel, location, service, staff, breakfast. We really enjoyed our stay here, will be back soon. Thank you for everything

Stayed 3 nights in Jan 2025

10/10

Amazing

Stayed 6 nights in Mar 2025

10/10

If you seek an unparalleled luxury experience in the heart of Madrid's prestigious Salamanca district, look no further than Hotel Fenix. Nestled amidst the designer boutiques and upscale shops of the "Golden Mile," this exceptional hotel places you within easy reach of the city's most iconic tourist attractions. Beyond its prime location, Hotel Fenix boasts exquisitely appointed rooms designed for ultimate comfort and relaxation. But what truly sets it apart is the dedication of its staff, whose attentive service and unwavering commitment to excellence elevate your stay to a truly luxurious level, ensuring you feel pampered and privileged from the moment you arrive. Beyond 5-Stars!! Highly Recommend! Zenovia

Stayed 9 nights in May 2025

10/10

Staff is very friendly. Location is excellent.

10/10

beautifully kept, very well located, will definitely stay again. Breakfast really good.

Stayed 3 nights in Oct 2024

10/10

A t5 star experience

Stayed 2 nights in Feb 2025

10/10

Very close to all shopping in Serrano..Malena and team were very helpfuland gracious..will come back here

Stayed 3 nights in Nov 2024

10/10

Perfect place to stay in Salamamca. Concierge was excellent

Stayed 3 nights in Oct 2024

10/10

This was the finest hotel we ever stayed at. Everything was spectacular and comfortable. The staff was friendly, professional and impeccable. The facilities were nothing short of beautiful. A must stay.

Stayed 3 nights in Dec 2024

10/10

Great Hotel, been there many times and never disappointed on any detail.

Stayed 3 nights in Jul 2024

10/10

Beautiful and excellent hotel always. The best service and great staff

Stayed 2 nights in Jul 2024

10/10

Fantastic old world charm in a beautiful and centrally located neighborhood close to multiple major attractions.

Stayed 2 nights in Aug 2024

10/10

Convenient, friendly staff, rooms are nice size

Stayed 3 nights in Apr 2024

10/10

Great hotel

Stayed 3 nights in Oct 2023

10/10

Beautiful property spacious

Stayed 1 night in Aug 2024

10/10

Customer service experience...

Stayed 7 nights in Mar 2025

Hotel Fenix Gran Meliá - The Leading Hotels of the World

Choose dates to view prices

Photo gallery for Hotel Fenix Gran Meliá - The Leading Hotels of the World

Reviews

Popular amenities

Room options

View all photos for Presidential Penthouse Suite Red Level (3+1)

Presidential Penthouse Suite Red Level (3+1)

Highlights

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Classic Room

Highlights

View all photos for Deluxe Red Level Room (2+1)

Deluxe Red Level Room (2+1)

Highlights

View all photos for Premium Room (2 Adults + 1 Child)

Premium Room (2 Adults + 1 Child)

Highlights

View all photos for Premium Room (3 Adults)

Premium Room (3 Adults)

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View all photos for Penthouse Suite Red Level (2+1)

Penthouse Suite Red Level (2+1)

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View all photos for Presidential Penthouse Suite Red Level (2+1)

Presidential Penthouse Suite Red Level (2+1)

Highlights

View all photos for Two Bedroom Suite Red Level (4+1)

Two Bedroom Suite Red Level (4+1)

Highlights

View all photos for Red Level Deluxe Room

Red Level Deluxe Room

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View all photos for Presidential Penthouse Suite Red Level

Presidential Penthouse Suite Red Level

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View all photos for Deluxe Junior Suite Red Level Lounge Access

Deluxe Junior Suite Red Level Lounge Access

Highlights

View all photos for One Bedroom Suite Red Level (2+2)

One Bedroom Suite Red Level (2+2)

Highlights

View all photos for Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Suite, 1 Bedroom (Red Level Lounge Access 3Adults & 1Child)

Highlights

View all photos for One Bedroom Suite Red Level (3+1)

One Bedroom Suite Red Level (3+1)

Highlights

View all photos for Junior Suite Red Level Lounge Access

Junior Suite Red Level Lounge Access

Highlights

View all photos for One Bedroom Suite Red Level Lounge Access

One Bedroom Suite Red Level Lounge Access

Highlights

View all photos for Premium

Premium

Highlights

View all photos for Family Supreme Room

Family Supreme Room

Highlights

View all photos for Family Grand Supreme

Family Grand Supreme

Highlights

Two Bedrooms Suite Red Level

Highlights

View all photos for Gran Premium with Jacuzzi Red Level Lounge Access

Gran Premium with Jacuzzi Red Level Lounge Access

Highlights

View all photos for One Bedroom Master Suite Red Level

One Bedroom Master Suite Red Level

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View all photos for Supreme

Supreme

Highlights

View all photos for Redlevel One Bedroom Master Suite with Terrace

Redlevel One Bedroom Master Suite with Terrace

Highlights

View all photos for Redlevel One Bedroom Master Suite with Terrace (2+1)

Redlevel One Bedroom Master Suite with Terrace (2+1)

Highlights