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Eurostars Plaza Mayor

4.0 star property
Hotel with a rooftop terrace, a short walk to Puerta del Sol

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Photo gallery for Eurostars Plaza Mayor

Lobby
Porch
Standard Double Room Single Use | Minibar, in-room safe, desk, laptop workspace
Minibar, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double or Twin Room

Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

Highlights

Soundproofed
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Designer toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed OR 2 Large Twin Beds

View all photos for Standard Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Standard Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Designer toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, laptop workspace

Superior Double Room

Highlights

Soundproofed
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Designer toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room Single Use

Minibar, in-room safe, desk, laptop workspace

Superior Double Room Single Use

Highlights

Soundproofed
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Designer toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room (with Extra Bed)

Minibar, in-room safe, desk, laptop workspace

Superior Double Room (with Extra Bed)

Highlights

Soundproofed
Air conditioning
LCD TV
Eco-friendly toiletries
Hair dryer
Designer toiletries
Private bathroom
Eco-friendly cleaning supplies
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Sofa Bed

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About the neighborhood

Map
Calle Doctor Cortezo 10, Madrid, Madrid, 28047

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 6 min walk - 0.4 miles
  • Gran Via - 10 min walk - 0.6 miles
  • Royal Palace of Madrid - 14 min walk - 0.8 miles
  • Prado Museum - 14 min walk - 0.8 miles

Getting around

  • Tirso de Molina Station - 2 min walk
  • Madrid (XOC-Atocha Train Station) - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ā€ŖLa Rollerie - ā€¬2 min walk
  • ā€ŖPum Pum Bakery - ā€¬4 min walk
  • ā€ŖCasa de Granada - ā€¬1 min walk
  • ā€ŖYatai Market - ā€¬1 min walk
  • ā€ŖMaestro Churrero - ā€¬2 min walk

About this property

Eurostars Plaza Mayor

Upscale hotel near Puerta del Sol
Close to Plaza Mayor and Gran Via, Eurostars Plaza Mayor provides a rooftop terrace, a coffee shop/cafe, and dry cleaning/laundry services. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a business center.
You'll also find perks like:
  • Buffet breakfast (surcharge), bike rentals, and a water dispenser
  • Concierge services, a front-desk safe, and tour/ticket assistance
  • An elevator, a TV in the lobby, and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All 92 rooms have comforts such as laptop-compatible safes and laptop-friendly workspaces, in addition to perks like free WiFi and air conditioning.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with designer toiletries and tubs or showers
  • LCD TVs with digital channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented at the time of check-in. Guests who plan to pay for other guests' stay must contact the property in advance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 15 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Eurostars Hotel Plaza Mayor
Eurostars Hotel Plaza Mayor Madrid
Eurostars Plaza Mayor
Eurostars Plaza Mayor Madrid
Hotel Eurostars Plaza Mayor
Hotel Mayor
Hotel Plaza Mayor
Plaza Mayor
Plaza Mayor Hotel
Eurostars Plaza Mayor Hotel
Eurostars Hotel Plaza Mayor
Eurostars Plaza Mayor Madrid
Eurostars Plaza Mayor Hotel Madrid

Frequently asked questions

Is Eurostars Plaza Mayor pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Eurostars Plaza Mayor?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Eurostars Plaza Mayor?

Check-out is at noon.

Where is Eurostars Plaza Mayor located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Plaza de EspaƱa - Princesa are also within 10 minutes. Tirso de Molina Station is only a 2-minute walk and Sol Station is 5 minutes.

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Eurostars Plaza Mayor Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 1006 reviews
Rating 8 - Good. 384 out of 1006 reviews
Rating 6 - Okay. 78 out of 1006 reviews
Rating 4 - Poor. 36 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Clean, comfortable, safe, good dining close.
Stayed 4 nights in Apr 2025

10/10 Excellent

Farah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Great breakfast.
Stayed 3 nights in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked easy access to dining and shopping. Everything was within walking distance.
Stayed 7 nights in Apr 2025

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located close to a lot of Madrid attractions. Walking distance
Stayed 6 nights in May 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is a fabulous option for staying in Madrid. It is new, very nice, great breakfast and a nice reception desk with helpful personnel. Weā€™ll be back!
Stayed 3 nights in May 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities
Locations great, room is a little small
Stayed 1 night in Apr 2025

10/10 Excellent

Michael Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, great location. Would stay here again. Thank you.
Stayed 3 nights in Apr 2025

10/10 Excellent

Antonio

Liked: Amenities
Best of all! Location!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, comfortable hotel with polite and professional staff
Stayed 1 night in Mar 2025

8/10 Good

Driss

Liked: Amenities
Staff at front desk very pleasant, helpfu and professional. Had room on 3 rd flr. Quiet and very clean. Hotel in most convenient area. Very walkable. Enjoyed.
Stayed 1 night in May 2025

10/10 Excellent

cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Had an excellent stay in Madrid. Would definitely stay there again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Neftali

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Even though is not that close to Plaza Mayor, the hotel has a great location and is walking distance to main attractions in Madrid. Friendly staff, clean and comfortable. Would stay here again.
Stayed 3 nights in Feb 2025

10/10 Excellent

Heena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, the location is perfect for walking to the beautiful sights of Madrid. The staff were lovely and they were able to let us check in early. The room was well equipped with a lively big bed. The only downside was thw pillows weren't so comfortable, but the bed otself was great. The bathroom was a very good size with all the required amenities. I would definitely recommend this hotel to anyone travelling to Madrid.
Stayed 3 nights in Apr 2025

8/10 Good

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great. Had to open the window to cool off the room. Then it became noisy at night.
Stayed 5 nights in Apr 2025

10/10 Excellent

Tae

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome hotel within walking distance to all the tourist spots.
Stayed 4 nights in Jan 2025

10/10 Excellent

Karla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Apr 2025

4/10 Poor

philip

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Terrible beds!! Overrated!! Who give it 4 stars? I think itā€™s not even 3!! Front desk not nice, breakfast ok
Stayed 2 nights in Apr 2025

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Didnā€™t have accommodation for more than 2 people in the same room.
Stayed 4 nights in Apr 2025

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and nice rooms
Stayed 3 nights in Oct 2024

6/10 Okay

Roxana

Liked: Staff & service
For a 3 stars hotel it was OK. Clean friendly staff good breakfast great location but i felt no safecwalking by myself at night.
Stayed 6 nights in Jan 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location
Stayed 3 nights in Dec 2024

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location..
Stayed 3 nights in Nov 2024

8/10 Good

Mario R Lopes

Liked: Cleanliness, staff & service, property conditions & facilities
all good
Stayed 1 night in Mar 2025

8/10 Good

Konstantinos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Mar 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel check in staff
Stayed 4 nights in Sep 2024