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Eurostars Madrid Congress

4.0 star property
Hotel in Alcobendas with a fitness center and a rooftop terrace

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Photo gallery for Eurostars Madrid Congress

Front of property
Exterior
Premium bedding, memory foam beds, minibar, in-room safe
Lobby
Bar (on property)

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Triple Room

Triple Room | Premium bedding, memory foam beds, minibar, in-room safe

Triple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Superior Room

Superior Room | Premium bedding, memory foam beds, minibar, in-room safe

Superior Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Premium bedding, memory foam beds, minibar, in-room safe

Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Twin Room (with Sofa Bed)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double or Twin Room

Premium bedding, memory foam beds, minibar, in-room safe

Double or Twin Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite

Suite | Premium bedding, memory foam beds, minibar, in-room safe

Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Bathrobes
  • 45 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Junior Suite

Junior Suite | Premium bedding, memory foam beds, minibar, in-room safe

Junior Suite

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Bathrobes
  • 35 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Junior Suite (Single Use)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Suite (Single Use)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Superior Single Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

Quadruple Room

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
LCD TV
Memory foam bed
Premium bedding
Eco-friendly toiletries
  • Sleeps 4
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

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Exterior

Holiday Inn Express Madrid-Alcobendas by IHG

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  • Parking included
  • Free WiFi
  • Air conditioning
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About the neighborhood

Map
Avenida de Barajas, 22, Alcobendas, Madrid, 28108

What's nearby

  • Escuela Universitaria Real Madrid Universidad Europea - 5 min walk - 0.3 miles
  • Plaza Norte 2 Commercial Centre - 14 min walk - 0.8 miles
  • IFEMA - 7 min drive - 6.4 miles
  • Real Madrid City - 8 min drive - 5.8 miles
  • Bernabéu Stadium - 12 min drive - 8.6 miles

Getting around

  • Alcobendas-S.S. de los Reyes Station - 3 min drive
  • La Moraleja Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 9 min drive

Restaurants

  • ‪Starbucks - ‬5 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪La Gran Familia Mediterránea - ‬4 min drive
  • ‪Tejas Verdes - ‬15 min walk
  • ‪St. Patrick's Irish tavern - ‬17 min walk

About this property

Eurostars Madrid Congress

Upscale hotel near IFEMA
A rooftop terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Eurostars Madrid Congress. The on-site international cuisine restaurant, Rest and Restaurant, offers breakfast, lunch, and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a 24-hour front desk, and ATM/banking services
  • A living plant wall, multilingual staff, and free newspapers
Room features
All 145 individually furnished rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • LCD TVs with satellite channels
  • Eco-friendly cleaning products, daily housekeeping, and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 17.60 per night)

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 14 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Rest and Restaurant

Things to do

  • Bicycle rentals
  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Memory foam mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 33.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Self parking fee: EUR 17.60 per night
  • Rollaway bed fee: EUR 33.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Madrid Norte
Rafaelhoteles Madrid Norte
Rafaelhoteles Madrid Norte Alcobendas
Rafaelhoteles Madrid Norte Hotel
Rafaelhoteles Madrid Norte Hotel Alcobendas
Eurostars Madrid Congress Hotel Alcobendas
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress
Eurostars Madrid Congress Hotel
Eurostars Madrid Congress Alcobendas
Eurostars Madrid Congress Hotel Alcobendas

Frequently asked questions

Is Eurostars Madrid Congress pet-friendly?

No, pets are not allowed at this property.

How much is parking at Eurostars Madrid Congress?

Self parking is available for EUR 17.60 per night.

What time is check-in at Eurostars Madrid Congress?

Check-in start time: 2:00 PM; Check-in end time: noon. After-hours check-in is not available.

What time is check-out at Eurostars Madrid Congress?

Check-out is at noon.

Where is Eurostars Madrid Congress located?

Located in Arroyo de la Vega, this hotel is 0.8 mi (1.3 km) from Plaza Norte 2 Commercial Centre and within 6 mi (10 km) of IFEMA and Autonomous University of Madrid. Real Madrid City and Cuatro Torres Business Area are also within 6 mi (10 km). La Moraleja Station is 19 minutes by foot and Marques de la Valdavia Station is 23 minutes.

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Eurostars Madrid Congress Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 192 out of 373 reviews
Rating 8 - Good. 135 out of 373 reviews
Rating 6 - Okay. 26 out of 373 reviews
Rating 4 - Poor. 13 out of 373 reviews
Rating 2 - Terrible. 7 out of 373 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10

A lovely hotel which although not new is very modern. Friendly and helpful staff. We stayed on a public holiday so not all facilities were available. Rooms could do with USB charging points installing but that’s a minor detail as they were comfortable with modern furniture and decor. Our bed faced the window out of which we had an amazing view over the area with the mountains in the distance. Really enjoyed our stay.
Stayed 4 nights in Apr 2025

10/10

Stayed here for flight out of airport.
Stayed 1 night in Sep 2024

8/10

If you take a walk of approxamitely 2km, easy walk, you will find plenty food and shopping options.
Stayed 2 nights in Sep 2024

10/10

The rooms were quite comfortable and quiet.
Stayed 1 night in Jun 2024

8/10

Nice place close to Madrid and close to airport.
Stayed 1 night in Jul 2023

10/10

Pretty good hotel
Stayed 1 night in Sep 2022

10/10

The hotel and room were very nice - clean and comfortable. I liked how the rooms were set up so you could clearly see out the big windows from the bed. Close to the airport and there are a number of restaurants within walking distance.
Stayed 1 night in May 2024

10/10

All is good in this hotel!!!
Stayed 1 night in Jul 2024

10/10

Nice place
Stayed 1 night in Oct 2023

8/10

Well received during my business trip to Spain, was missing a coffee station in my room and arrived late all restaurants where closed
Stayed 5 nights in Oct 2024

10/10

Clean hotel, friendly staff. One minus, not hot water for coffee or tea.
Stayed 3 nights in Jul 2024

8/10

Ok hotel for in transit traveling Not far from airport
Stayed 1 night in Sep 2023

8/10

Hotel room was clean nice and comfortable. I wish they told you that on Sundays restaurants and room service is not available.
Stayed 2 nights in Jul 2024

10/10

We chose this hotel because it's close to family. The rooms are spacious and very comfortable. The breakfast buffet was good. The staff was very helpful with accommodating our needs and expectations.
Stayed 4 nights in Nov 2022

10/10

Very nice hotel great amenities the only complaint is the shower water temperature kind of fluctuated from cool to hot even when you didn’t move the handle or adjust it
Stayed 1 night in Oct 2022

8/10

I liked the bathroom, it had everything one needs. The dinner restaurant is average for the money, but the breakfast was excellent. Although asking for 5 euro breakfast when one pays $280 a night is bit confusing. Parking is 16 euro a day.
Stayed 2 nights in Oct 2023

4/10

Was told there was a shuttle to the airport when we checked in. When we came down, told there was not so had to pay for s Cab. Heat was too hot. Couldn’t turn it down. Kettle was broken so had to pay for coffee.
Stayed 1 night in Dec 2024

6/10

I was not centric and not close enough to the airport. There was no restaurant available on site, so it was not the most convenient place to stay for me.
Stayed 1 night in Sep 2024

8/10

Everything is brand new
Stayed 1 night in Aug 2023

10/10

Only if u book this hotel you need a car or tax anless u coulnot find with buplic taransportion
Stayed 1 night in May 2023

10/10

Disappointed the restaurant was closed as it was a reason we booked, as we only stayed one night prior to flying out from Madrid. It wasn’t too inconvenient though as there were restaurants not too far away, we walked to the mall but took cab to return. The breakfast buffet was large however and plenty of options and good food.
Stayed 1 night in Jul 2023

8/10

Not friendly enough.
Stayed 2 nights in Oct 2023

2/10

the Hotel was pretty empty on the day I stayed there. however there was a young soccer team with 12-14 year old boys that slammed doors all night. my room was right in the middle of them even tho there were plenty of rooms in other floors available. the restaurant was closed and nearby dinning was poor. I would not stay there again.
Stayed 1 night in Sep 2022

4/10

Bad customer service
Stayed 1 night in May 2024

4/10

Woke up sweaty bc AC turned off & thermostat didn’t control it. I had to figure out how to dial the reception’s number: 7500 at 4am where they turned it in remotely.
Stayed 1 night in Sep 2022