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Eurostars i-Hotel

4.0 star property
Travelers find a peaceful retreat near Madrid Zoo Aquarium where they can enjoy a leisurely lunch or coffee break surrounded by garden greenery

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Photo gallery for Eurostars i-Hotel

Terrace/patio - Eurostars i-Hotel (Pozuelo de Alarcon)
Lobby - Eurostars i-Hotel (Pozuelo de Alarcon)
Meeting facility - Eurostars i-Hotel (Pozuelo de Alarcon)
Daily buffet breakfast (EUR 13 per person) - Eurostars i-Hotel (Pozuelo de Alarcon)
Minibar, in-room safe, desk, soundproofing - Eurostars i-Hotel (Pozuelo de Alarcon)
Eurostars i-Hotel provides an upscale sanctuary just steps from Madrid Zoo Aquarium. Guests can savor a meal at the on-site restaurant, relax with a beverage at the coffee shop/cafe, or enjoy the fresh air while sitting on the garden patio.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Parking available
  • Business services

About the neighborhood

Located in Pozuelo de Alarcon, Eurostars i-Hotel is in the business district and near a metro station. Royal Palace of Madrid and Puerta de Alcalá are notable landmarks, and some of the area's popular attractions include Madrid Zoo Aquarium and Museo Nacional Centro de Arte Reina Sofía. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Pozuelo de Alarcon travel guide
Map
Calle Virgilio, 4, Pozuelo de Alarcon, Madrid, 28223

What's nearby

  • Plaza Mayor
    Plaza Mayor
    17 min drive - 5.7 miles
  • Gran Via
    Gran Via
    18 min drive - 6.1 miles
  • Ciudad de la Imagen
    1 min walk - 0.0 miles
  • Hospital Quiron Madrid
    14 min walk - 0.8 miles
  • Parque Mistral
    7 min drive - 1.6 miles

Getting around

  • Ciudad del Cine Station
    5 min walk
  • Madrid Fanjul Station
    7 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    32 min drive

Restaurants

  • Mena
    5 min drive
  • Beervely Hills
    6 min walk
  • San Miguel Tap Station
    6 min walk
  • Ginos
    6 min walk
  • La Finca Bandida
    7 min drive

About this property

Eurostars i-Hotel

Upscale hotel near Madrid Zoo Aquarium
A terrace, a coffee shop/cafe, and a garden are just a few of the amenities provided at Eurostars i-Hotel. The on-site restaurant offers lunch. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and car rentals on site.
Additional perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An elevator, luggage storage, and a water dispenser
  • Meeting rooms, multilingual staff, and wedding services
Room features
All 112 rooms offer comforts such as laptop-compatible safes and air conditioning, in addition to perks like free WiFi and sound-insulated walls.
Other conveniences in all rooms include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Eco-friendly toiletries and hair dryers
  • 27-inch flat-screen TVs with digital channels
  • Eco-friendly cleaning products, free infant beds, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Bioscore Sustainability, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (EUR 11 per night)
  • Limited onsite self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (11,840 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between March 17 and May 31.
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Self parking fee: EUR 11 per night
  • Rollaway bed fee: EUR 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Eurostars I-Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Hotel Pozuelo de Alarcon
Eurostars I-Hotel Pozuelo de Alarcon
I-Hotel Eurostars
Eurostars I Hotel
Eurostars I-Hotel Hotel
Eurostars I-Hotel Pozuelo de Alarcon
Eurostars I-Hotel Hotel Pozuelo de Alarcon

Frequently asked questions

Is Eurostars i-Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for EUR 11 per night. Limited spots are available.

What time is check-in at Eurostars i-Hotel?

Check-in begins at 3:00 PM. Late check-in is available during limited hours.

What time is check-out at Eurostars i-Hotel?

Check-out is at noon.

Where is Eurostars i-Hotel located?

Situated in the entertainment district, this hotel is within 1 mi (2 km) of Ciudad de la Imagen and Hospital Quiron Madrid. Madrid Zoo Aquarium and Madrid Amusement Park are also within 3 mi (5 km). Ciudad del Cine Station is only a 5-minute walk and Jose Isbert Station is 7 minutes.

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Reviews

Eurostars i-Hotel Reviews

8.4

Very Good

8.8

Cleanliness

7.4

Location

8.8

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 190 out of 441 reviews
Rating 8 - Good. 185 out of 441 reviews
Rating 6 - Okay. 40 out of 441 reviews
Rating 4 - Poor. 16 out of 441 reviews
Rating 2 - Terrible. 10 out of 441 reviews

Reviews

Verified

10/10 Excellent

Kelly Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size rooms, receptionist was lovely and we had a really good stay.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A+ service 🙏🙏🙏
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Kleber

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel. The staff was so professional and polite.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Mouna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean hotel
Stayed 1 night in Oct 2023
Verified

8/10 Good

LATOYA

Liked: Cleanliness, staff & service, property conditions & facilities
It was cute and so clean! The staff was super and very nice. The only thing is that there are no close walkable dining options. The neighborhood is beautiful and safe but is 25 minutes away from central Madrid so you are not close to the touristy areas. Transportation back and forth starts to add up.
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close walk to the public transportation & some restaurants nearby.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and spacious. Really good staff.
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Emilio

Disliked: Cleanliness, staff & service, amenities
No showers in the room. Doesn’t look very clean. Not family oriented.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient bussiness hotel. Big room. Friendly staff
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big and comfortable room
Stayed 3 nights in Apr 2024
Verified

8/10 Good

Robert

Liked: Staff & service
Clean and functional room. Excellent staff. Nice local cafe.
Stayed 2 nights in Oct 2023
Verified

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
The third bed was much harder than the others but the staff was very nice!
Stayed 1 night in Feb 2024
Verified

8/10 Good

Nicolae

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Great for business trips

The hotel is located in a business park and was very close to where we had to work. Staff is friendly, rooms are comfortable but outside the building looks run down. Flaking paint etc. but inside is ok. Breakfast was excellent. Is not far from the airport and a 15 euros taxi to Playa España. Or there is an underground station 5 minutes away to go into Madrid center
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Ismail

Liked: Cleanliness, staff & service, property conditions & facilities
further away at the city center, nothing for tourists
Stayed 6 nights in Apr 2025
Verified

8/10 Good

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
was no WiFi for first night stay..
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Mahendran

Liked: Cleanliness
A bit outside for local transit. The name of the hotel confused the uber drive
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Jens

Liked: Cleanliness, staff & service
Very good price compared to hotels in the city centre. Taxi from train station to hotel is 25 €.
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Ramon

Liked: Cleanliness, staff & service, amenities
Very amazing
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities
Good value
Stayed 2 nights in Aug 2024
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, property conditions & facilities
perfect
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Dyesebel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10

Maria was the best at the front desk she help me with late check-out because of my appointment was hectec and with all my luggage and very kind of making a copy of my docs thank you so much and highly recommend this hotel
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2024
Verified

8/10 Good

Young

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is not good for the travelers to Madrid. Too far from the city.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were very friendly and helpful. The rooms were clean and tidy. Breakfast was ok, nothing special though. Rooms don't have air conditioning, so the only way to keep cool at night is to open the window, which lets in mosquitoes. I would stay there again, but would bring insect repellent.
Stayed 7 nights in Oct 2022
Verified

2/10 Terrible

Jack

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It came with spiders in bedding
Stayed 1 night in Jun 2024