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Four Points Flex by Sheraton Madrid Atocha

Property class: 2

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Photo gallery for Four Points Flex by Sheraton Madrid Atocha

A modern building with a glass facade and a rooftop terrace with outdoor seating. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A hallway with multiple elevators and doors, a fire extinguisher, and a sign indicating no smoking. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A blue-toned kitchen area with a coffee machine, shelves with food items, and a fruit bowl. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A modern building with 'Four Points Flex' signage, a prominent entrance, and a unique architectural design. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
A modern interior with a glass partition, a table with chairs, and a hanging coat rack. - Four Points Flex by Sheraton Madrid Atocha (Madrid)
Four Points Flex by Sheraton Madrid Atocha provides a rooftop terrace and more. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Parking available
  • Housekeeping

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Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

A hotel room with a bed, a door, and two framed pictures on the wall.

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(29 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds

A hotel room with two beds, a flat-screen TV, and two framed pictures on the wall.

Standard Room, 2 Twin Beds

7.2 out of 10
Good
(12 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed, Terrace, City View

A hotel room with a bed, a nightstand, a lamp, and two framed pictures on the wall.

Standard Room, 1 Queen Bed, Terrace, City View

8.8 out of 10
Excellent
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed, Non Smoking

A hotel room with a bed, a mounted TV, a desk with a lamp, and a window with curtains.

Room, 1 Double Bed, Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

A hotel room with two beds, a TV, a desk, and a window with curtains.

Standard Room, 1 Queen Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Arganzuela, a neighborhood in Madrid, is home to Four Points Flex by Sheraton Madrid Atocha. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Movistar Arena or Bernabéu Stadium. Guests appreciate the hotel's convenience to public transportation: Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes. Visit our Madrid travel guide
Map
Calle Mezquite 5B, Madrid, Madrid, 28045

What's nearby

  • A large glass conservatory with a pond in front.
    El Retiro Park
    18 min walk - 1.0 mile
  • A large, historic building with a dome and a statue on top, surrounded by a paved plaza and a grassy area.
    Atocha Station Memorial
    19 min walk - 1.1 miles
  • A historic building with a large glass facade and a modern sculpture.
    Museo Nacional Centro de Arte Reina Sofía
    20 min walk - 1.1 miles
  • A city street with buildings, cars, and a street lamp.
    Paseo del Prado
    2 min drive - 0.9 miles
  • A stone bridge with arches, a river, and a large cathedral in the background.
    Madrid Río
    3 min drive - 1.1 miles

Getting around

  • Mendez alvaro Station
    8 min walk
  • Madrid Delicias Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    16 min drive

Restaurants

  • El Punto
    10 min walk
  • Arturo’s Tap Room
    2 min walk
  • Honest Greens Madnum
    1 min walk
  • Unforgiven Coffee Lab
    14 min walk
  • VIPS
    7 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Covered self parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 13 per person

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Lockers
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Null
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided
  • Down comforter

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 27-inch flat-screen TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for EUR 10 per night

Property payment types

  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 13 per person
  • Covered self parking fee: EUR 20 per day
  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Frequently asked questions

Is Four Points Flex by Sheraton Madrid Atocha pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 20 per day.

What time is check-in at Four Points Flex by Sheraton Madrid Atocha?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Four Points Flex by Sheraton Madrid Atocha?

Check-out is at 11:00 AM.

Where is Four Points Flex by Sheraton Madrid Atocha located?

Located in Arganzuela, this hotel is within 1 mi (2 km) of Museo Nacional Centro de Arte Reina Sofía and El Retiro Park. National Prado Museum and Puerta del Sol are also within 3 mi (5 km). Mendez alvaro Station is 8 minutes by foot and Menendez Pelayo Station is 13 minutes.

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Reviews

Four Points Flex by Sheraton Madrid Atocha Reviews

8.4

Very Good

9.0

Cleanliness

7.8

Amenities

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 604 out of 1249 reviews
Rating 8 - Good. 357 out of 1249 reviews
Rating 6 - Okay. 194 out of 1249 reviews
Rating 4 - Poor. 60 out of 1249 reviews
Rating 2 - Terrible. 34 out of 1249 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and friendly staff
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very accommodating when requested for early check in
Stayed 1 night in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second visit, previous in January, and if anything the expert has improved. Excellent location, professional service in modern building and pleasant if somewhat spartan rooms. Very efficient for a solo traveller.
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is conveniently located next to the Mendez Alvaro Metro Station. There is also a busy McDonalds located inside the hotel building site. The huge new "Madnum" office complex across the street includes many very trendy restaurants and bars...
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was amazing
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome to have 24/7 front desk staff who were so helpful. Air conditioning easy to use. Lovely staff servicing the rooms. Modern and clean. Would definitely stay here again.
Stayed 5 nights in Sep 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
Breakfast was like mad crush, not enough seats and long queues for the food. Location was a bit naff also. The staff were helpful
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and good location To be
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice cool room
Stayed 3 nights in Aug 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice clean hotel with a lovely terrace. I liked my room a lot. It's a farther walk from Atocha than the name implies (20-25 minutes) and in a relatively dead area.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room nice location
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
Great location
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice air conditioning
Stayed 4 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
A clean, quiet, simple hotel, one commuter train stop away from the Atocha train station. I would have given five stars, if a refrigerator and microwave oven were in the room.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, small rooms and a decent location a short ride from Atocha station. We stayed here as a 1 night stop before flying out of Spain the next day which it worked well for. I wouldn’t recommend the location for a lengthy tourist visit but the hotel is nice and the staff were great.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The place was very clean and in a great location. Check-in was easy and smooth. We would definitely stay here again.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean and the size is fine. Location is good that it’s close to the train and underground. It’s also close to one of the bus stations.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were great. I couldn't get the aircon to work, however I was only staying one night so it wasn't a major issue.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for tourists visiting Madrid with a Metro station and bus station a short walk away. Super friendly and helpful staff. Only minor complaint is the rooms are really bare bones. No fridge in a warm country seems odd. Bathroom and shower door are also the same which made showering a challenge. However, given the location and how good service was from the staff I would still stay there again.
Stayed 4 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotell, nice terrase. Good AC, clean, friendly personell. Nice neihboorhood. Close to the Metro, convinient location. Several good resturantes in the neiborhood. Felt safe - a lot of vaiting during check inn, sees ath system runs slowly. HARD beds
Stayed 4 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was very basic, and unfortunately, the room was extremely small, even for one person. There was barely any space for luggage and no closet, which made it difficult to keep things organized. The bathroom door serves two purposes as the bathroom door and the shower door , which was quite unusual and not very convenient. The bed was also extremely hard and uncomfortable. On a positive note, the cleaning staff did a good job and kept the room clean. One thing to keep in mind: if you arrive early and need to leave your luggage at the hotel, you have to pay to use the lockers. I travel extensively and have never encountered this before. Overall, this hotel did not meet my expectations, and I would not choose to stay here again on future travels.
Stayed 7 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
There are not much amenities in the room. But if you are just going to stay at night and see the town during day time, then it is good one as this is close to metro and bus station.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is really small and minimum amenities 😜: No phone Safe or proper closet . But I suppose it’s good for price . Very well located. Clean and staff very good
Stayed 13 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
The property is OK and the staff was fine. Our room was quite small smaller than I anticipated. Overall, it wasn’t that impressed with the hotel nor the room. I did like the roof and watching the sunset.
Stayed 3 nights in Jun 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay here was very lovely, the room was so clean and spacious, the only downside is that there are not many dining options available nearby, aside from that, it is a good location.
Stayed 4 nights in Mar 2026