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Dear Hotel Madrid

4.0 star property
Boutique Madrid hotel connected to a shopping center, steps from Plaza de España - Princesa

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Photo gallery for Dear Hotel Madrid

Terrace/patio
Front of property - evening/night
City view from property
Seasonal outdoor pool, open 10:00 AM to 8:00 PM, sun loungers
Luxury Suite, City View (High floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Housekeeping

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Deluxe Room with Terrace

Deluxe Room with Terrace | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room with Terrace

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, City View (High floor)

Premium Room, City View (High floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Premium Room, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
Separate bedroom
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Triple Room, Non Smoking, City View

Deluxe Triple Room, Non Smoking, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Triple Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Luxury Suite, City View (High floor)

Luxury Suite, City View (High floor) | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Luxury Suite, City View (High floor)

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Blackout drapes/curtains
Memory foam bed
Down duvet
Premium bedding
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room, Non Smoking, City View

1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Family Room, 2 Bedrooms, Connecting Rooms, City View

Family Room, 2 Bedrooms, Connecting Rooms, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Family Room, 2 Bedrooms, Connecting Rooms, City View

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
  • 40 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Room, Non Smoking, City View

Deluxe Room, Non Smoking, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Deluxe Room, Non Smoking, City View

Highlights

Soundproofed
Air conditioning
Smart TV
Pillow menu
Memory foam bed
Egyptian cotton linens
Down duvet
Separate bedroom
  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
Gran Via 80, Madrid, 28013

What's nearby

  • Plaza de España - Princesa - 1 min walk - 0.0 miles
  • Royal Palace of Madrid - 10 min walk - 0.5 miles
  • Plaza Mayor - 11 min walk - 0.6 miles
  • Puerta del Sol - 13 min walk - 0.7 miles
  • Prado Museum - 3 min drive - 1.2 miles

Getting around

  • Plaza de Espana Station - 1 min walk
  • Madrid Principe Pio Station - 13 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪360° Rooftop Bar - ‬1 min walk
  • ‪Starbucks - ‬1 min walk
  • ‪Vips - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪Taberna Rincón de Reyes - ‬1 min walk

About this property

Dear Hotel Madrid

Upscale boutique hotel near Plaza de España - Princesa
Located close to Royal Palace of Madrid and Plaza Mayor, Dear Hotel Madrid provides a swim-up bar, a poolside bar, and a rooftop terrace. The on-site international cuisine restaurant, Nice To Meet You, offers breakfast, brunch, lunch, dinner, and kids' meals. Stay connected with free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), and guests can find other amenities such as a bar.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool with sun loungers and a swim-up bar
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Babysitting (surcharge), smoke-free premises, and a 24-hour front desk
  • A front-desk safe, multilingual staff, and an elevator
  • Guest reviews give top marks for the helpful staff and location
Room features
All 162 rooms have comforts such as premium bedding and pillow menus, in addition to thoughtful touches like laptop-compatible safes and air conditioning.
Other amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with rainfall showers and designer toiletries
  • 32-inch Smart TVs with satellite channels
  • Wardrobes/closets, heating, and daily housekeeping

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 36 per day); discounts available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to noon on weekends; EUR 23 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Nice To Meet You

Things to do

  • Seasonal outdoor pool

Family friendly

  • Babysitting (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Hardwood flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels
  • iPod dock

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Some Premium and Deluxe guestrooms and Luxury Suites are equipped with terraces. Guests must request a room with a terrace in advance (surcharge applies), subject to availability.

Renovations and closures

The following facilities or services will be unavailable from August 11 2025 to August 25 2025 (dates subject to change):
  • Dining venue(s)
The following facilities will be closed during May, October, November, and December:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 70.00 per night
Cribs (infant beds) are available for EUR 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 23 per person
  • Airport shuttle fee: EUR 30 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 36.00 per day (328 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: EUR 20.0 per day
  • Rollaway bed fee: EUR 70.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property has a rooftop plunge pool, open seasonally. This pool is not suitable for swimming.

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 8:00 PM

Property is also known as

Dear Hotel Madrid
Dear Hotel
Dear Madrid
Dear Hotel Madrid Hotel
Dear Hotel Madrid Madrid
Dear Hotel Madrid Hotel Madrid

Frequently asked questions

Does Dear Hotel Madrid have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM–8:00 PM.

Is Dear Hotel Madrid pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Dear Hotel Madrid?

Check-in start time: 3 PM; Check-in end time: 11 PM. After-hours check-in is not available.

What time is check-out at Dear Hotel Madrid?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Dear Hotel Madrid provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.

Where is Dear Hotel Madrid located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de España - Princesa and Royal Palace of Madrid. Puerta del Sol and Plaza Mayor are also within 15 minutes. Plaza de Espana Station is only a 2-minute walk and Santo Domingo Station is 4 minutes.

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Dear Hotel Madrid Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 617 out of 1000 reviews
Rating 8 - Good. 274 out of 1000 reviews
Rating 6 - Okay. 65 out of 1000 reviews
Rating 4 - Poor. 20 out of 1000 reviews
Rating 2 - Terrible. 24 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10

Great location
Stayed 5 nights in May 2025

10/10

Loved the suite on the 12th floor! Beautiful and spacious. Super friendly and helpful staff at the front desk.
Stayed 1 night in Apr 2025

10/10

The manager Sofía was awesome
Stayed 4 nights in Feb 2025

8/10

Right in the heart of the main avenue
Stayed 3 nights in Feb 2025

8/10

Good hotel
Stayed 1 night in Oct 2024

10/10

Great service. Great staff.
Stayed 1 night in Sep 2024

10/10

Amazing hotel in a perfect location. Great value Spotlessly clean
Stayed 3 nights in Nov 2024

6/10

The staff and house keeping were excellent. It is centrally located so street noise is to expected. However it was excessive. Sirens through the night every ten to fifteen minutes all night long. Partying on the street with yelling and carrying on 70% of the time. Difficult to sleep through the night. I have never been in a hotel anywhere that you have to pay 10 euros for a bucket of ice for your drinks in the room. They did have a water distillery on every floor which was a positive. Metro at your doorstep was also a positive. The front desk staff were very attentive and helpful and they spoke English which is big positive. Rooftop pool was out of order which was a disappointment but the bar on the roof offered a nice panoramic city view but limited seating.
Stayed 6 nights in May 2025

10/10

Lovely hotel with good access to tourist places. Excellent breakfast and very comfortable bed
Stayed 4 nights in May 2024

10/10

Great hotel and location!
Stayed 4 nights in Aug 2023

10/10

Excellent location. Everything walking distance. Wonderful breakfast/rooftop. Rooms are lovely and modern.
Stayed 3 nights in Oct 2024

6/10

I used to love staying at this hotel during my early years working in Madrid, shortly after it first opened. However, I stopped coming because both the staff and the overall atmosphere felt cold and unwelcoming. This time, I decided to give it another chance and booked a suite only to be reminded why I won’t be returning.
Stayed 3 nights in Feb 2025

10/10

Nice hotel in Madrid with lots of charm
Stayed 4 nights in Mar 2024

10/10

Third year staying at this hotel and will repeat without a doubt
Stayed 2 nights in May 2024

10/10

The central location to the metro (right out the front) and the dining/drinks options with the restaurant and roof top bar, made the stay here easily enjoyable as well as the friendly staff
Stayed 3 nights in Apr 2024

10/10

The hotel is right at the heart of Granvia..felt like I’m in time square coz we came in right in time of their Christmas celebration where they lighted up the streets of the city. The hotel itself is 5 star quality, the rooms are well decorated, bed and bedding’s are nice and neat, bathroom is clean and fancy. Breakfast was included in our stay and it was worth it. All the staff are nice and courteous and accommodating. Will definitely come back to stay here on our next trip..will recommend to friends as well.
Stayed 3 nights in Nov 2024

10/10

Great location for tourists! The hotel was extremely clean, and had a great rooftop!
Stayed 3 nights in Sep 2023

10/10

This hotel was AMAZINGGG
Stayed 1 night in Jul 2023

10/10

Great place, great location, great rooms, great service. Highly recommend this hotel
Stayed 1 night in May 2023

10/10

Great location.
Stayed 3 nights in Jun 2023

10/10

Great Location!
Stayed 3 nights in Oct 2023

10/10

Hotel was very clean and in a great location. Staff was friendly and rooftop pool was excellent

10/10

Amazing services and stay for first time in Madrid
Stayed 4 nights in Feb 2024

10/10

Staff lovely and friendly, rooms bright and clean, beautiful rooftop bar and excellent location- we will definitely be back.
Stayed 4 nights in Sep 2022

10/10

Good location and clean and modern decor
Stayed 3 nights in Sep 2022