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Crowne Plaza Madrid Airport by IHG

4.0 star property
Business travelers find the perfect balance at this Madrid airport hotel with a 24-hour gym, WiFi, and attentive multilingual staff

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Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior - Crowne Plaza Madrid Airport by IHG (Madrid)
Reception - Crowne Plaza Madrid Airport by IHG (Madrid)
1 bedroom, premium bedding, minibar, in-room safe - Crowne Plaza Madrid Airport by IHG (Madrid)
Restaurant - Crowne Plaza Madrid Airport by IHG (Madrid)
Restaurant - Crowne Plaza Madrid Airport by IHG (Madrid)
Located near IFEMA, Crowne Plaza Madrid Airport offers sophisticated comfort and practical amenities. Travelers can use the 24-hour gym, stay connected with WiFi, and enjoy dining at the on-site restaurant. The helpful multilingual staff ensures a seamless stay.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Room, 2 Twin Beds

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 2 Twin Beds

9.6 out of 10
Exceptional
(58 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Junior Suite, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • 52 sq m
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(68 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Premium Room

1 bedroom, premium bedding, minibar, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed
  • Free WiFi

View all photos for Standard Room

1 bedroom, premium bedding, minibar, in-room safe

Standard Room

9.0 out of 10
Wonderful
(30 reviews)
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(12 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Family Room, 2 Double Beds

1 bedroom, premium bedding, minibar, in-room safe

Family Room, 2 Double Beds

9.4 out of 10
Exceptional
(36 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Premium Room, 1 King Bed (Runway View)

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed (Runway View)

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

San Blas-Canillejas, a neighborhood in Madrid with good airport proximity, is home to Crowne Plaza Madrid Airport by IHG. Puerta de Alcalá and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Riyadh Air Metropolitano or Bernabéu Stadium. Visit our Madrid travel guide
Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022

What's nearby

  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    16 min drive - 10.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    19 min drive - 11.4 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    20 min drive - 11.8 miles
  • Aquopolis
    3 min drive - 1.4 miles
  • Riyadh Air Metropolitano
    6 min drive - 4.2 miles

Getting around

  • San Fernando Henares Station
    4 min drive
  • San Fernando Station
    6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    12 min drive

Restaurants

  • Great Room
    19 min walk
  • Marriott Executive Lounge
    19 min walk
  • Champions Bar
    8 min drive
  • Restaurante
    1 min walk
  • La Nacional Cafe & Restaurante
    9 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite self parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 21 for adults and EUR 14 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 55 lbs per pet

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 14 for children
  • Airport shuttle fee: EUR 6 per person
  • Airport shuttle fee per child: EUR 6 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Pet fee: EUR 25 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Crowne Plaza Madrid Airport by IHG pet-friendly?

Yes, this property allows pets with a maximum weight of up to 55 lbs per pet. There's a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

How much is parking?

Self parking is available for EUR 18 per day. Extended parking is available for EUR 64 per week. Limited spots are available. There is free parking nearby.

What time is check-in at Crowne Plaza Madrid Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Madrid Airport by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Madrid Airport by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM–10:00 AM on request. A fee of EUR 6 per person applies.

Where is Crowne Plaza Madrid Airport by IHG located?

Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within 6 mi (10 km) of Riyadh Air Metropolitano and IFEMA. Aquopolis and Calle de Alcalá are also within 6 mi (10 km). San Fernando Henares Station is 21 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Crowne Plaza Madrid Airport by IHG Reviews

9.0

Wonderful

9.4

Cleanliness

8.8

Amenities

9.4

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 670 out of 1010 reviews
Rating 8 - Good. 213 out of 1010 reviews
Rating 6 - Okay. 75 out of 1010 reviews
Rating 4 - Poor. 28 out of 1010 reviews
Rating 2 - Terrible. 24 out of 1010 reviews

Reviews

Verified

10/10 Excellent

JYOTI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport. Wonderful breakfast
Stayed 1 night in May 2026
Verified

10/10 Excellent

Araceli

Liked: Cleanliness
Friendly staff, clean rooms good food
Stayed 1 night in Mar 2026
Verified

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Unexpected layover. Easy check in. Large room and with lovely restaurant and lounge.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Livania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel near airport . It was very hard to schedule the shuttle at arrival but easy at departure . I will stay there again . The coffee in the lobby is not free , which I thought it was a drawback
Stayed 1 night in Jun 2026
Verified

10/10 Excellent

Julianne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Room was comfortable for the fast stay. Restaurant food was great and staff were very nice.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was our first time in this hotel and satisfied with the comfort of the room and amenities. The staff very friendly and the food at the restaurant was very good. We also used the airport shuttle to go from the hotel to the airport. The only con was that could not schedule the shuttle from the airport to the hotel due to the scheduled hours they have for pick up.
Stayed 1 night in May 2026
Verified

10/10 Excellent

gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near airport . Great room amenities and wonderful breakfast buffet . Gym nice limited equipment
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close location to the airport. Room was big and clean.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel! Great Staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff response to any issues is excellent.
Stayed 1 night in Mar 2026
Verified

6/10 Okay

Lambia

Liked: Cleanliness, staff & service
The staff were very friendly and helpful. Airport shuttle was 6 euro per person and was convenient. The property is a bit run down and the beds were extremely uncomfortable.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Guadalupe

Liked: Cleanliness, staff & service, amenities
Good location for airport
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Overall very comfortable stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Randi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to the airport. Staff was extremely accommodating.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

MAURIZIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic breakfast
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
The staff is great. Excellent breakfast. Room was extra clean and the beds were comfy.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Sim

Staff were professional and helpful, location was convenient, restaurant was lovely with great food, room was spacious and comfortable, and parking was easy.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to airport. Nice hotel
Stayed 1 night in Sep 2025
Verified

8/10 Good

June

Liked: Cleanliness, amenities, property conditions & facilities
Everyone is so kind. The room is clean and tidy.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great and friendly staff
Stayed 1 night in Jul 2025
Verified

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
This is an airport hotel so not much around it. Hotel is clean and has a restaurant as well that closes pretty late. Good hotel to stay at for a quick layover and easy access to airport.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel like a welcome hug after travel chaos

Excellent hotel, highly recommended. Staff very helpful, room and breakfast were fabulous, beds huge and comfortable. Availability of shuttle to airport made my decision to book this hotel.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ailinnee

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Breakfast was really good.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Fernando

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, excellent hotel room…
Stayed 1 night in Jul 2025
Verified

8/10 Good

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is about a 25 minute ride from the airport. The room was spacious clean and the staff friendly. Downside VERY LIMITED SHUTTLE SERVICE. And wifi would fluctuate
Stayed 1 night in Dec 2025