See all properties

Crowne Plaza Madrid Airport by IHG

4.0 star property
Hotel in Madrid with a 24-hour fitness center and a 24-hour front desk

Choose dates to view prices

Photo gallery for Crowne Plaza Madrid Airport by IHG

Exterior
Point of interest
Reception
Premium bedding, minibar, in-room safe, desk
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Room service
  • Gym
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room, 2 Double Beds

Premium bedding, minibar, in-room safe, desk

Family Room, 2 Double Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Premium bedding, minibar, in-room safe, desk

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
  • 35 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed, Accessible

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
  • 52 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, desk

Premium Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 30 sq m
  • Sleeps 1
  • 2 Double Beds OR 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Standard Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Separate bathtub and shower
  • 30 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed (Runway View)

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed (Runway View)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Bidet
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Flat-screen TV
Hypo-allergenic bedding
Blackout drapes/curtains
Premium bedding
Shower/tub combination
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Madrid Marriott Auditorium Hotel & Conference Center

  • Pool
  • Free airport shuttle
  • Free WiFi
  • Restaurant
9.2 out of 10, Wonderful, 1,358 reviews
Madrid Marriott Auditorium Hotel & Conference Center

About the neighborhood

Map
Calle de Lola Flores, 1, Access By Avenida de Aragon, 402, Madrid, Madrid, 28022

What's nearby

  • Aquopolis - 2 min drive - 1.1 miles
  • Plenilunio Shopping Mall - 3 min drive - 2.9 miles
  • Riyadh Air Metropolitano - 5 min drive - 4.0 miles
  • IFEMA - 7 min drive - 5.7 miles
  • Real Madrid City - 9 min drive - 6.4 miles

Getting around

  • San Fernando Henares Station - 4 min drive
  • San Fernando Station - 6 min drive
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 12 min drive

Restaurants

  • ‪Las Moreras - ‬19 min walk
  • ‪Cafetería Hotel Auditorium - ‬19 min walk
  • ‪Burger King - ‬5 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪McDonald's - ‬5 min drive

About this property

Crowne Plaza Madrid Airport by IHG

Upscale hotel near IFEMA
At Crowne Plaza Madrid Airport by IHG, you can look forward to dry cleaning/laundry services, a 24-hour gym, and a conference center. Stay connected with free in-room WiFi, and guests can find other amenities such as a restaurant.
You'll also find perks like:
  • Buffet breakfast (surcharge), self parking (surcharge), and airport drop-off service (surcharge)
  • An electric car charging station, concierge services, and 7 meeting rooms
  • Multilingual staff, an elevator, and a banquet hall
  • Guest reviews give top marks for the helpful staff
Room features
All 125 rooms include comforts such as premium bedding and laptop-compatible safes, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews highly rate the clean rooms at the property.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with bidets and free toiletries
  • Wardrobes/closets, LED light bulbs, and heating

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Airport drop-off shuttle (surcharge) from 6:00 AM to 10:00 AM at scheduled times and on request
  • Secured, covered self parking on site (EUR 18 per day)
  • Secured, covered extended parking on site (EUR 64 per week)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 for adults and EUR 13 for children
  • A restaurant

Restaurants on site

  • Prema Restaurant

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 7 meeting rooms
  • Conference center (3,692 square feet of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator (31 inch wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2010
  • Communal living room
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 20
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 for adults and EUR 13 for children
  • Airport shuttle fee: EUR 5.00 per person
  • Airport shuttle fee per child: EUR 5.00 (up to 18 years old)
  • Covered self parking fee: EUR 18 per day
  • Covered extended parking fee: EUR 64 per week
  • Early check-in fee: EUR 20 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madrid Airport
Crowne Plaza Madrid Airport
Madrid Airport Crowne Plaza
Crowne Plaza Madrid Airport Hotel Madrid
Crowne Plaza Madrid Airport Hotel
Crowne Plaza Madrid Hotel

Frequently asked questions

Is Crowne Plaza Madrid Airport by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Madrid Airport by IHG?

Self parking is available for EUR 18 per day. Extended parking is available for EUR 64 per week. Limited spots are available. There is free parking nearby.

What time is check-in at Crowne Plaza Madrid Airport by IHG?

Check-in start time: 3 PM; Check-in end time: midnight. Early check-in is available for a fee of EUR 20 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Crowne Plaza Madrid Airport by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Crowne Plaza Madrid Airport by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs 6:00 AM–10:00 AM on request. A fee of EUR 5.00 per person applies.

Where is Crowne Plaza Madrid Airport by IHG located?

Located in San Blas-Canillejas, this hotel is 2.6 mi (4.2 km) from Plenilunio Shopping Mall and within 6 mi (10 km) of IFEMA and Aquopolis. Calle de Alcalá and Riyadh Air Metropolitano are also within 6 mi (10 km). San Fernando Henares Station is 20 minutes by foot.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Crowne Plaza Madrid Airport by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 676 out of 1005 reviews
Rating 8 - Good. 222 out of 1005 reviews
Rating 6 - Okay. 60 out of 1005 reviews
Rating 4 - Poor. 26 out of 1005 reviews
Rating 2 - Terrible. 21 out of 1005 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10

Great food and service.
Stayed 2 nights in Mar 2025

10/10

Great place
Stayed 1 night in Jan 2025

10/10

Excelente
Stayed 1 night in May 2025

8/10

Arrived during the power outage in Madrid. Front desk attendant was very helpful.
Stayed 1 night in Apr 2025

10/10

Very good hotel
Stayed 3 nights in Dec 2024

10/10

Stayed one night after a long 8 hour flight. I needed a good place to rest for another flight the next day. Staff was very friendly and polite. Food in the restaurant was really good.
Stayed 1 night in Mar 2025

10/10

Their service was excellent. The restaurant service and food erre excellent too.
Stayed 5 nights in Feb 2025

10/10

It was comfortable
Stayed 1 night in May 2025

10/10

Great airport hotel. Stayed for 1 night. I just found it harder to get to compared to others but that may have been the fault of my GPS. Restaurant was good
Stayed 1 night in Apr 2025

6/10

A bit noisy from the airport
Stayed 1 night in Apr 2025

10/10

Excellent service
Stayed 1 night in Mar 2025

10/10

Good hotel
Stayed 1 night in Nov 2024

10/10

Excellent facilities, the personnel was extremely kind and helpful
Stayed 1 night in Dec 2024

10/10

Excellent accommodations/location for early morning flight. Close to airport and the shuttle was a bonus.
Stayed 1 night in Dec 2024

10/10

Awesome-Close to Airport and Transportation
Stayed 2 nights in Sep 2024

10/10

Very convenient to be close to the airport. Staff was very attentive and helpful
Stayed 1 night in Nov 2024

8/10

It was a great trip. We loved every minute of it. The staff was most helpful.
Stayed 1 night in Feb 2025

10/10

.
Stayed 3 nights in Jun 2025

8/10

Long waiting time for check inn .
Stayed 2 nights in Apr 2025

10/10

easy shuttle service to/from airport with nice restaurant for dinner/breakfast
Stayed 1 night in Sep 2024

10/10

Very Comfortable. clean and Convenient to the Airport.
Stayed 1 night in Oct 2024

10/10

Convenient from the airport then onto Madrid.
Stayed 1 night in Oct 2024

10/10

great
Stayed 2 nights in Mar 2025

4/10

This was a disappointing stay. The restaurant does not open until 11 a.m. That is incredibly inconvenient for an airport hotel. The hotel is surrounded by abandoned buildings with a large homeless population. For an airport hotel, it was surprising that they charged for the airport shuttle. I would not return to this hotel.
Stayed 2 nights in May 2025

8/10

Staff were extremely nice and very helpful. As I was traveling on my own for the first time I felt very safe there
Stayed 3 nights in Sep 2024