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Chic & Basic dot

3.0 star property
Travelers tap into Madrid's vibrant energy from this central location, where multilingual staff provide expert guidance for city exploration

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Front of property - Chic & Basic dot (Madrid)
Front of property - Chic & Basic dot (Madrid)
Deluxe Room | Minibar, in-room safe, blackout drapes, soundproofing - Chic & Basic dot (Madrid)
Front of property - Chic & Basic dot (Madrid)
Flat-screen TV - Chic & Basic dot (Madrid)
Chic & Basic dot sits in the heart of Madrid, offering a lively base with in-room WiFi. Its prime position between Puerta del Sol and Plaza Mayor makes it easy to explore the city's highlights, while practical amenities like tour assistance and luggage storage enhance the stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

Classic Room | Minibar, in-room safe, blackout drapes, soundproofing

Classic Room

9.2 out of 10
Wonderful
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, soundproofing

Deluxe Room

9.0 out of 10
Wonderful
(133 reviews)
  • City view
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed
  • Free WiFi

View all photos for Superior Double Room, Terrace

Superior Double Room, Terrace | Minibar, in-room safe, blackout drapes, soundproofing

Superior Double Room, Terrace

9.2 out of 10
Wonderful
(20 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Near a metro station, Chic & Basic dot is in Madrid Centro, a walkable area in Madrid with good shopping. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. Visit our Madrid travel guide
Map
Calle del Maestro Victoria 5, Madrid, 28013

What's nearby

  • Gran Via
    Gran Via
    2 min walk - 0.1 miles
  • Plaza de Callao
    Plaza de Callao
    2 min walk - 0.1 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    5 min walk - 0.3 miles
  • Puerta del Sol
    Puerta del Sol
    5 min walk - 0.3 miles
  • Plaza Mayor
    Plaza Mayor
    6 min walk - 0.4 miles

Getting around

  • Callao Station
    3 min walk
  • Madrid Principe Pio Station
    19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    33 min drive

Restaurants

  • Cafetería El Corte Inglés
    1 min walk
  • Starbucks
    2 min walk
  • Oroya
    1 min walk
  • Jeronimo
    2 min walk
  • La Quintina
    2 min walk

About this property

Chic & Basic dot

Hotel near Gran Via
Close to Puerta del Sol and Plaza Mayor, Chic & Basic dot has plenty to offer. Guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Cooked-to-order breakfast (surcharge), concierge services, and luggage storage
  • A front-desk safe, smoke-free premises, and tour/ticket assistance
  • An elevator, multilingual staff, and a 24-hour front desk
  • Guest reviews give top marks for the central location and helpful staff
Room features
All 51 rooms have comforts such as laptop-compatible safes and air conditioning, as well as perks like free WiFi and sound-insulated walls. Guest reviews highly rate the clean rooms at the property.
Extra conveniences in all rooms include:
  • Bathrooms with tubs or showers and hair dryers
  • Wardrobes/closets, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Chic & Basic dot pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Chic & Basic dot doesn't offer parking.

What time is check-in at Chic & Basic dot?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Chic & Basic dot?

Check-out is at noon.

Where is Chic & Basic dot located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Callao, Gran Via, and Puerta del Sol. Plaza Mayor and Royal Palace of Madrid are also within 10 minutes. Callao Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Chic & Basic dot Reviews

9.2

Wonderful

9.2

Cleanliness

8.6

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 681 out of 1002 reviews
Rating 8 - Good. 230 out of 1002 reviews
Rating 6 - Okay. 66 out of 1002 reviews
Rating 4 - Poor. 13 out of 1002 reviews
Rating 2 - Terrible. 12 out of 1002 reviews

Reviews

Verified

8/10 Good

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great rooms with cool decor. Friendly staff. Would have been nice to have more natural light in the room and ventilation, but otherwise, great for a short stay in the city.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, clean rooms, great location.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

carolina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice room, friendly staff and reliable Wifi.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

iman

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location and hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Priya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing location and really sweet staff. Would highly recommend
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Laura Martinez

Liked: Cleanliness, staff & service, property conditions & facilities
Really pleasent stay. Staff was wonderful, amenities clean and working properly. It is VERY quiet and peaceful even though it’s situated in a very busy street. Very good location and good value for money.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location for easy walking. Staff was very nice and helpful. Would recommend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel. We arrived early and they allowed us to check in. They had an available to do so and we really appreciated that. All around great place.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

MARIA KRISELDA

Liked: Cleanliness, staff & service, amenities
Friendly staff, clean room, and right in the center of everything.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Sandryn M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, family of 6. First visit to Spain. It is in a great location, walking distance to everything. Staff friendly, helpful, and accomadating. The rooms are quiet, slept well, beds comfortable, shower pressure excellent! Only thing they may want to add with stay is body lotion. There is no hair conditioner- they have shampoo, body wash, and hand soap. We had breakfast in the restaurant which was delicious & worth the money. Thank you Chic for making our first trip to Spain a great experience.
Stayed 3 nights in May 2026
Verified

8/10 Good

Catherine

Liked: Cleanliness
Location, quiet room, very good breakfast
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Rocio

Liked: Cleanliness, staff & service, amenities
Staff was extremely friendly and caring! David was a delight
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, amenities
Comfortable bed, best shower we've ever experienced in a hotel! Staff are super friendly. Great location in the center of everything.
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Etienne

Liked: Cleanliness, staff & service
Clean room, friendly staff, very central location, quiet room
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Brannon Jessicca Grace

Nice hotel. Ideal location and did the job for our long weekend in Madrid!
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Vanessa

Friendly staff central location
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First and foremost: staff was amazing -- friendly and helpful, always. Great spot in town, everything I wanted to visit was walkable. Easy to get to from the airport, we just took a cab, but be aware: cabbies may try to overcharge you. It should only be a flat rate of 33 euros and we were charged 44 euros. Didn't know until after that they were cheating us. Breakfast was in the restaurant attached to the building. Nothing special, but it did the trick. Bed was comfortable, especially the pillows.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Bisman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ac is controlled by the front desk and was off for a lot of my stay. They told me it has to be shut off at 9pm but even during the day, they’d have it off. A bit annoying but staff were super responsive and would turn it on during the day when asked.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Edgardo Ortiz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, friendly staff! Great location!
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Iris

Liked: Cleanliness, staff & service
This hotel is in a great location. Well deserve high score for 3 stars hotel
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Small room but very comfortable for a solo traveler.. great location in the heart of London near almost everything
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple days in Madrid

Fantastic stay, location was perfect - quick and easy to walk to everything. Staff was excellent, accommodating every request quickly. I would highly recommend this hotel and it's perfect location
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

arnauld

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

Bisham

Liked: Cleanliness, amenities, property conditions & facilities
The staff was incredibly helpful and accommodating. The room was very clean and surprisingly larger than I expected. The location is excellent, and I would definitely choose to stay here again.
Stayed 3 nights in Nov 2025