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chic&basic dot

Property class: 3

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Photo gallery for chic&basic dot

A hotel entrance with a neon sign, large potted plants, and a multi-story building with balconies. - chic&basic dot (Madrid)
A street with historic buildings, including a boutique hotel with ornate balconies and a neon sign. - chic&basic dot (Madrid)
A modern hotel room with a curved seating area, a bookshelf, a small table with a glass, and a window with curtains. - chic&basic dot (Madrid)
A staircase with a modern design, featuring a handrail and a circular wall design. - chic&basic dot (Madrid)
A modern hallway with a bookshelf, a potted plant, and a staircase. - chic&basic dot (Madrid)
Close to Puerta del Sol and Plaza Mayor, chic&basic dot has plenty to offer. Stay connected with free in-room WiFi.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free WiFi
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Classic Room

A modern bedroom with a large bed, a circular red accent wall, a bedside table with a phone, and a wardrobe with hanging clothes.

Classic Room

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room

A hotel room with a large bed, two checkered pillows, a wardrobe, and a framed picture on the wall.

Deluxe Room

9.0 out of 10
Wonderful
(141 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Superior Double Room, Terrace

A balcony with red chairs, a table, a potted plant, and a bottle of red liquid.

Superior Double Room, Terrace

9.0 out of 10
Wonderful
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Near a metro station, chic&basic dot is in Madrid Centro, a walkable area in Madrid with good shopping. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Guests love the hotel's central location. Visit our Madrid travel guide
Map
Calle del Maestro Victoria 5, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    2 min walk - 0.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.2 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    5 min walk - 0.3 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    8 min walk - 0.5 miles

Getting around

  • Callao Station
    3 min walk
  • Madrid Principe Pio Station
    19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    33 min drive

Restaurants

  • Cafetería El Corte Inglés
    1 min walk
  • Chocolateria 1902
    3 min walk
  • Terraza De Gourmet Experiencie Callao
    2 min walk
  • Makáá
    3 min walk
  • Oroya
    1 min walk

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  • Air conditioning
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 8:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 13 for adults and EUR 13 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Heating
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately EUR 13 for adults and EUR 13 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is chic&basic dot pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Chic&basic dot doesn't offer parking.

What time is check-in at chic&basic dot?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at chic&basic dot?

Check-out is at noon.

Where is chic&basic dot located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Preciados Street, Puerta del Sol, and Gran Via. Plaza Mayor and Plaza de España are also within 10 minutes. Callao Station and Sol Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

chic&basic dot Reviews

9.2

Wonderful

9.4

Cleanliness

8.8

Amenities

9.6

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 695 out of 1003 reviews
Rating 8 - Good. 223 out of 1003 reviews
Rating 6 - Okay. 61 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 12 out of 1003 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent little boutique hotel, the Staff at front desk were amazing and went above and beyond for the duration of our stay. Location is ideal! I would definitely recommend this hotel!
Stayed 2 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
All was excellent room ,service and very welcoming people also the restaurant
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice walkable location, the room was on the smaller side but nice. The breakfast was also very good. Would stay here again!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for English speaking travellers, really quiet despite being right in the middle of the city. Staff great, room super comfortable. Would have loved to be able to have bought some of the wonderful toiletries provided in the rooms.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with perfect location in the city
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. We ate lunch on our terrace under the retractable awning - away from the heat and the hustle and bustle of street-level Madrid. The included breakfast was made to order and served quickly. It was tasty and beautifully presented. Location is convenient.
Stayed 5 nights in Sep 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all a great hotel for location and getting by around the city centre. Awesome location for shopping also! The only downside was the room. The open shower area wasn’t what two friends were expecting!
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect place to stay if you wanna be in the heart of Centro Madrid. Rooms are clean, but small as most of the hotels in Europe are. But you are in a fantastic location and the hotel is very nice. The staff was very welcoming as well and gave us a few recommendations as to where to go.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, the helpfulness of the staff who fully arranged for me a car to the airport for 5:30 am.
Stayed 3 nights in Jul 2026
Verified review

6/10 Okay

Disliked: Amenities
Location was great. Amenities are pretty much non-existent. No air conditioning and keeping windows open at night is not an option because of noise.
Stayed 4 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is in a great location, super close to the metro line and shops. the staff were friendly and helpful, and the room was clean and spacious. we would stay again
Stayed 6 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
All round great stay. Location is perfect for exploring and the staff were so helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and really clean, they are in a great location, almost everything is walking distance and the staff was really helpful when we had questions.
Stayed 3 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the place was amazing! The staff was very helpful especially when we experienced a water leak on the ceiling. Of the room. The satff responded fast and was very helpful.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, very centrally located
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the perfect location with a friendly and helpful staff. The rooms are prefect, clean and spacious with an added bonus of a terrace. Its a quite hotel with great amenities.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Excellent location and hotel
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and really friendly and helpful staff.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service, clean rooms, great location.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Decent sized room with king size bed located just off the main strip of Madrid, close to metro, attractions, shopping and restaurants. Room could have been slightly cleaner, with some scum build up on the shower walls, but other than that a decent hotel for the price.
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I appreciated the cleanliness and how approachable the front desk staffs are when we go in and out the building. I didn’t like the TV doesn’t have an English option. We definitely recommend this with our family and friends.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, nice room, friendly staff and reliable Wifi.
Stayed 2 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, great rooms with cool decor. Friendly staff. Would have been nice to have more natural light in the room and ventilation, but otherwise, great for a short stay in the city.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, amazing location and really sweet staff. Would highly recommend
Stayed 2 nights in Apr 2026