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Ch Cruz Madrid

2.0 star property

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Photo gallery for Ch Cruz Madrid

Comfort Triple Room, Balcony, City View | Free WiFi - Ch Cruz Madrid (Madrid)
Interior - Ch Cruz Madrid (Madrid)
View from property - Ch Cruz Madrid (Madrid)
Shower, hair dryer, towels, soap - Ch Cruz Madrid (Madrid)
Comfort Triple Room, Balcony, City View | Point of interest - Ch Cruz Madrid (Madrid)
A short walk from Puerta del Sol and Plaza Mayor, Ch Cruz Madrid has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, Balcony, City View

Superior Double Room, Balcony, City View | Free WiFi

Superior Double Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Triple Room, Balcony, City View

Comfort Triple Room, Balcony, City View | Free WiFi

Comfort Triple Room, Balcony, City View

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Courtyard View

Standard Double Room, Courtyard View | Free WiFi

Standard Double Room, Courtyard View

  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Single Room, Courtyard View

Traditional Single Room, Courtyard View | Free WiFi

Traditional Single Room, Courtyard View

  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro neighborhood, Ch Cruz Madrid is connected to a rail/subway station. National Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Cruz, 33 2 Izq, Madrid, Madrid, 28012

What's nearby

  • 0_56888998
    Plaza de Santa Ana
    2 min walk - 0.1 miles
  • Puerta del Sol
    Puerta del Sol
    2 min walk - 0.1 miles
  • Plaza Mayor
    Plaza Mayor
    6 min walk - 0.4 miles
  • Gran Via
    Gran Via
    6 min walk - 0.4 miles
  • Plaza de España - Princesa
    Plaza de España - Princesa
    9 min walk - 0.5 miles

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Matador
    1 min walk
  • Pez Tortilla
    1 min walk
  • Bodegas Melibea
    1 min walk
  • Tablao Villa Rosa
    1 min walk
  • Commo
    1 min walk

About this property

Ch Cruz Madrid

Hotel near Puerta del Sol
Close to Plaza Mayor and Gran Via, Ch Cruz Madrid has plenty to offer. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • Airport drop-off service (surcharge) and smoke-free premises
Room features
All guestrooms at Ch Cruz Madrid offer comforts such as air conditioning, in addition to amenities like free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Heating and housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per room
  • Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 270578692

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Ch Cruz Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Ch Cruz Madrid?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 5:00 AM for a fee of EUR 5.

What time is check-out at Ch Cruz Madrid?

Check-out is at noon.

Does Ch Cruz Madrid provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 40 per room applies.

Where is Ch Cruz Madrid located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Santa Ana and Puerta del Sol. Plaza Mayor and Gran Via are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Ch Cruz Madrid Reviews

8.6

Excellent

9.6

Cleanliness

7.8

Amenities

10

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 8 out of 16 reviews
Rating 8 - Good. 5 out of 16 reviews
Rating 6 - Okay. 2 out of 16 reviews
Rating 4 - Poor. 1 out of 16 reviews
Rating 2 - Terrible. 0 out of 16 reviews

Reviews

Verified

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , clean professionally managed place , excellent location
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Was okay. Staff was very nice
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely smelling. Friendly receptionist. Excellent location. Due to its great location it can be quite noisy outside at night. Only negative is the bed could be bigger.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Delfin

Liked: Cleanliness
Exccellent
Stayed 1 night in Mar 2026
Verified

8/10 Good

Loïc

Liked: Cleanliness, staff & service, amenities
La localisation de cet hôtel est parfaite pour découvrir la vieille ville à pied. Il se situe dans un quartier très animé idéal pour goûter la vie festive alors à éviter si vous cherchez la quiétude et le silence. L'accueil et la disponibilité du personnel est parfaite !
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Obvio sencillo pero no lo justo por lo que pagas, pero la maravilla es la ubicación en un Madrid auténtico, despiertas y estás ya en el corazón de la ciudad
Stayed 1 night in Apr 2026
Verified

8/10 Good

Maria alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy bien ubicado para puntos populares en Madrid.
Stayed 2 nights in Apr 2026
Verified

4/10 Poor

Guillaume

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lit très inconfortable, matelas et coussin durs, compliqué de dormir correctement dessus. Extérieur très bruyant à longueur de journée et toute la nuit à cause des ventilateurs que l'on entend même la fenêtre fermée. Murs très fins, on entend les voisins comme si ils étaient dans la même pièce que nous.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Héctor Sebastian

La atención al recibir y durante la estancia es FORMIDABlE
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
É uma comodidade simples, mas fica muito bem localizado.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio adecuado y sobretodo limpio
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

JOSE LUIS VALLEJO

Liked: Cleanliness, property conditions & facilities
Camas muy comodas
Stayed 2 nights in Feb 2026