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Ch Cruz Madrid

2.0 star property

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Photo gallery for Ch Cruz Madrid

A hotel room with two beds, a large mirror, a ceiling fan, and a view of the outside balcony. - Ch Cruz Madrid (Madrid)
A historic building with classical architecture, a large Christmas tree, and a clock tower. - Ch Cruz Madrid (Madrid)
A narrow street lined with multi-story buildings, some with balconies and others with ground-level shops. - Ch Cruz Madrid (Madrid)
A narrow hallway with a white door leading to a room with a tiled backsplash. - Ch Cruz Madrid (Madrid)
A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door. - Ch Cruz Madrid (Madrid)
A short walk from Puerta del Sol and Plaza Mayor, Ch Cruz Madrid has plenty to offer. Guests can connect to free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room, Balcony, City View

A hotel room with a bed, a TV mounted on the wall, a window with a view of buildings, and a door.

Superior Double Room, Balcony, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Comfort Triple Room, Balcony, City View

A hotel room with two beds, a desk, a chair, a TV, and a view of the outside balcony.

Comfort Triple Room, Balcony, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Double Room, Courtyard View

A bedroom with a bed, a nightstand, a wall with a circular design, and a wardrobe.

Standard Double Room, Courtyard View

10.0 out of 10
Exceptional
(1 review)
  • 12 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Traditional Single Room, Courtyard View

A hotel room with a bed, a desk, and a large abstract mural on the wall.

Traditional Single Room, Courtyard View

8.0 out of 10
Very good
(1 review)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro neighborhood, Ch Cruz Madrid is connected to a rail/subway station. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and San Miguel Market. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle Cruz, 33 2 Izq, Madrid, Madrid, 28012

What's nearby

  • A large white building with a tower, surrounded by trees and outdoor seating areas.
    Plaza de Santa Ana
    2 min walk - 0.1 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    2 min walk - 0.1 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    5 min walk - 0.3 miles
  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    6 min walk - 0.4 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    13 min walk - 0.7 miles

Getting around

  • Sol Station
    3 min walk
  • Madrid Recoletos Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Maestro Churrero
    1 min walk
  • Pez Tortilla
    1 min walk
  • Matador
    1 min walk
  • Ginger
    1 min walk
  • La Descubierta
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • 24-hour airport drop-off shuttle on request for a surcharge

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 10:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: EUR 40 per room
  • Late check-in fee: EUR 5 for check-in between 11:00 PM and 5:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 270578692

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Ch Cruz Madrid pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Ch Cruz Madrid?

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM. Late check-in is available from 11:00 PM– 5:00 AM for a fee of EUR 5.

What time is check-out at Ch Cruz Madrid?

Check-out is at noon.

Does Ch Cruz Madrid provide a shuttle to the airport?

Yes, there's a shuttle from the hotel to the airport that runs on request. A fee of EUR 40 per room applies.

Where is Ch Cruz Madrid located?

Located in Madrid Centro, this hotel is within a 5-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Gran Via and San Miguel Market are also within 10 minutes. Sol Station and Tirso de Molina Station are within a 5-minute walk.

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Reviews

Ch Cruz Madrid Reviews

8.4

Very Good

9.4

Cleanliness

8.0

Amenities

9.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 14 out of 30 reviews
Rating 8 - Good. 11 out of 30 reviews
Rating 6 - Okay. 3 out of 30 reviews
Rating 4 - Poor. 1 out of 30 reviews
Rating 2 - Terrible. 1 out of 30 reviews

Reviews

Verified review

10/10 Excellent

Ernesto

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , clean professionally managed place , excellent location
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Lauren

Liked: Cleanliness, staff & service
Was okay. Staff was very nice
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small but adequate room. It was clean and quiet.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and lovely smelling. Friendly receptionist. Excellent location. Due to its great location it can be quite noisy outside at night. Only negative is the bed could be bigger.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff and clean rooms
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Delfin

Liked: Cleanliness
Exccellent
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All ok
Stayed 6 nights in Apr 2026
Verified review

6/10 Okay

Gladys

Liked: Cleanliness, staff & service, property conditions & facilities
Buenas canas, almohadas no tanto. Prolijo y limpio Céntrico
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Ximena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Volvería a quedarme siempre que vaya
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Kaijing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Der Luis bei der Rezeption ist sehr nett und kommunikativ.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy céntrico
Stayed 2 nights in May 2026
Verified review

8/10 Good

Loïc

Liked: Cleanliness, staff & service, amenities
La localisation de cet hôtel est parfaite pour découvrir la vieille ville à pied. Il se situe dans un quartier très animé idéal pour goûter la vie festive alors à éviter si vous cherchez la quiétude et le silence. L'accueil et la disponibilité du personnel est parfaite !
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

DIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien. Obvio sencillo pero no lo justo por lo que pagas, pero la maravilla es la ubicación en un Madrid auténtico, despiertas y estás ya en el corazón de la ciudad
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Maria alejandra

Liked: Cleanliness, staff & service, property conditions & facilities
Hostal muy bien ubicado para puntos populares en Madrid.
Stayed 2 nights in Apr 2026
Verified review

4/10 Poor

Guillaume

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Lit très inconfortable, matelas et coussin durs, compliqué de dormir correctement dessus. Extérieur très bruyant à longueur de journée et toute la nuit à cause des ventilateurs que l'on entend même la fenêtre fermée. Murs très fins, on entend les voisins comme si ils étaient dans la même pièce que nous.
Stayed 3 nights in Apr 2026
Verified review

8/10 Good

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities
Quarto limpo e muito funcional. A cama simples e muito confortável. Muito boa estadia. Recomendo demais pela localização central em Madrid. Conhecemos tudo a pé.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Héctor Sebastian

La atención al recibir y durante la estancia es FORMIDABlE
Stayed 2 nights in Apr 2026
Verified review

6/10 Okay

Raquel

Liked: Cleanliness, staff & service
É uma comodidade simples, mas fica muito bem localizado.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Maria Eugenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Espacio adecuado y sobretodo limpio
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Carsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo ok
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

JOSE LUIS VALLEJO

Liked: Cleanliness, property conditions & facilities
Camas muy comodas
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Michael

Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kotaro

Stayed 3 nights in Mar 2026