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Canopy by Hilton Madrid Castellana

Property class: 4

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Photo gallery for Canopy by Hilton Madrid Castellana

A rooftop pool area with lounge chairs and a large building in the background. - Canopy by Hilton Madrid Castellana (Madrid)
A buffet with a variety of fruits and meats. - Canopy by Hilton Madrid Castellana (Madrid)
A modern lobby with red decor, comfortable seating, and a patterned floor. - Canopy by Hilton Madrid Castellana (Madrid)
An outdoor seating area with red furniture and string lights. - Canopy by Hilton Madrid Castellana (Madrid)
A modern bar area with high stools, a patterned floor, and a red seating area. - Canopy by Hilton Madrid Castellana (Madrid)
Near Paseo de la Castellana and Bernabéu Stadium, Canopy by Hilton Madrid Castellana provides a poolside bar, a terrace, and dry cleaning/laundry services. The on-site Spanish cuisine restaurant, Planta Z, offers brunch, lunch, and dinner. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with car rentals on site and an outdoor entertainment area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Suite One Bedroom

A hotel room with a large bed, a red chair, a bench, a TV, and a city view.

Suite One Bedroom

  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A modern hotel room with a large bed, a desk, a chair, a TV, and a window with curtains.

Room, 1 King Bed, Corner

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Premium Corner King Room

Minibar, in-room safe, desk, iron/ironing board

Premium Corner King Room

  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, Multiple Beds

A modern hotel room with a large mirror, a sink, a bench with towels, two beds, a small table, and a window with curtains.

Room, Multiple Beds

7.6 out of 10
Good
(7 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Room, Multiple Beds, City View

A hotel room with two beds, a desk with a chair, a TV, and a window with curtains.

Room, Multiple Beds, City View

8.4 out of 10
Very good
(13 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds
  • Free wired internet

View all photos for Room, 1 King Bed

A hotel room with a bed, a desk with a chair, a TV, a small table with a plant, and red chairs.

Room, 1 King Bed

9.6 out of 10
Exceptional
(43 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Junior Suite, 1 King Bed

A modern bathroom with a white sink, a mirror with a built-in light, and a toilet paper holder.

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Suite Junior Premium, 1 King Bed

A modern hotel room with a large bed, a desk, a chair, a small table, and a red ottoman.

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, Corner

A hotel room with a bed, desk, chair, and a wardrobe.

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 King Bed, City View

A hotel room with a large bed, a red armchair, a bench, a flat-screen TV, and a view of the cityscape through the window.

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(11 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed
  • Free wired internet

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, 1 King Bed, Connecting Rooms, City View

  • City view
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom, City View

A modern hotel room with a dining area, a red sofa, and a view of the city.

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds
  • Free wired internet

View all photos for Family Room, 1 King Bed, Connecting Rooms

A hotel room with two beds, a desk with a chair, a TV, and a wardrobe.

Family Room, 1 King Bed, Connecting Rooms

  • City view
  • Sleeps 4
  • 1 King Bed
  • Free wired internet

View all photos for Room, 1 Queen Bed, Accessible

A modern hotel room with a large bed, a bedside table with a lamp, a framed picture on the wall, and a walk-in closet with shelves and a mirror.

Room, 1 Queen Bed, Accessible

8.4 out of 10
Very good
(6 reviews)
  • City view
  • Sleeps 2
  • 1 Queen Bed
  • Free wired internet

View all photos for Suite, 1 Bedroom

A modern hotel room with a large bed, red armchair, bedside table with lamp, and a framed picture on the wall.

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed
  • Free wired internet

About the neighborhood

Located in Tetuán, a neighborhood in Madrid, Canopy by Hilton Madrid Castellana is near a metro station. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Paseo de la Castellana and Gran Via. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Spend some time exploring the area's activities, including golfing. Visit our Madrid travel guide
Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020

What's nearby

  • A modern plaza with a central monument, surrounded by contemporary buildings with glass facades.
    Paseo de la Castellana
    1 min walk - 0.0 miles
  • A modern skyscraper with a reflective glass facade and a distinctive red and white structural design.
    Azca Financial District
    1 min walk - 0.0 miles
  • A tall building with many lit windows at night.
    Torre Picasso
    2 min walk - 0.1 miles
  • A large, empty stadium with blue seats and a green field.
    Bernabéu Stadium
    6 min walk - 0.4 miles
  • A cityscape with two prominent buildings labeled 'REALIA' and 'Bankia'.
    Plaza de Castilla
    2 min drive - 1.2 miles

Getting around

  • Santiago Bernabeu Station
    5 min walk
  • Nuevos Ministerios Station
    11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    19 min drive

Restaurants

  • Köln
    8 min walk
  • Burger King
    5 min walk
  • Circolo Popolare
    5 min walk
  • La Mar by Gastón Acurio
    5 min walk
  • Honest Greens Castellana
    4 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 38 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Lifeguards on site
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 on-site accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Double-glazed windows
  • Lifeguards
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime

Express check-in available

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per stay

Service animals are welcome, and are exempt from fees

Food and water bowls are available

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 38 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from April to September
Pool access available from 9:00 AM to 7:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Canopy by Hilton Madrid Castellana have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 9:00 AM–7:00 PM.

Is Canopy by Hilton Madrid Castellana pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Canopy by Hilton Madrid Castellana?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton Madrid Castellana?

Check-out is at noon.

Where is Canopy by Hilton Madrid Castellana located?

Located in Tetuán, this hotel is within a 10-minute walk of Paseo de la Castellana and Bernabéu Stadium. El Retiro Park and Gran Via are also within 3 mi (5 km). Santiago Bernabeu Station is only a 5-minute walk and Estrecho Station is 12 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Canopy by Hilton Madrid Castellana Reviews

9.2

Wonderful

9.6

Cleanliness

9.0

Amenities

9.2

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 413 out of 597 reviews
Rating 8 - Good. 119 out of 597 reviews
Rating 6 - Okay. 36 out of 597 reviews
Rating 4 - Poor. 11 out of 597 reviews
Rating 2 - Terrible. 18 out of 597 reviews

Reviews

Verified review

10/10 Excellent

Grase

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Since the warm welcome from Ivan and Sylvia at front desk this stay was by far one of the favorite. Location was amazing and the breakfast buffet awesome.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

BERNAL ALBERTO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rokaya as our host welcomed us at the highest standard for service, it made the difference to open the perspective of this fantastic hotel
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, very convenient for shopping and really close to Bernabéu stadium . Restaurant and bar are a plus .
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ideal location for attending Real Madrid match. Hotel was clean, beds were comfortable. Elevators are a tad slow but everything else during the stay was great.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location out of the touristy area but close enough .
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Lionel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't get to do much, my flight was super delayed, so I got to the hotel late, it was just for a 13 hour layover, but I did miss out on a Madrid meal ☹️. This place has 24 hours check-in, so that was good. It's in a great location from downtown, but not downtown prices. The room was exceptional, it was clean, well kept and maintained, everything looked brand new, I was blown away. The staff were helpful and polite, even at 1am. Helpful tip, don't be me and try and pull the door to open, it's a push 😅😋, 1am me was not thinkin, and. I didn't think to push.
Stayed 1 night in Aug 2026
Verified review

8/10 Good

HIU TUNG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean. Staff are helpful and nice.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Isabel

Liked: Cleanliness, amenities, property conditions & facilities
Clean room 100% staff 100% friendly and nice.
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Starr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great centrally located hotel, friendly staff, clean rooms, everything was wonderful!
Stayed 4 nights in Sep 2025
Verified review

10/10 Excellent

Maria Eugenia Villares

Liked: Cleanliness, amenities, property conditions & facilities
everything was great. the service, beautiful place and nice location
Stayed 7 nights in Dec 2025
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities
Room was spacious and clean. Staff was friendly.
Stayed 8 nights in Dec 2025
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities
Great location near Real Madrid ground. Good transport links. Shopping and restaurants nearby Friendly helpful staff
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025
Verified review

10/10 Excellent

Ørjan

Liked: Cleanliness, staff & service, amenities
Very professional and great service in every way!
Stayed 3 nights in Jan 2026
Verified review

10/10 Excellent

ADNAN

Liked: Cleanliness, amenities, property conditions & facilities
Good location for Bernabéu stadium , and also perfect staff
Stayed 2 nights in Dec 2025
Verified review

8/10 Good

Sathya

Liked: Cleanliness, property conditions & facilities
Clean room & staff
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a super friendly and helpful team. I LOVED the toiletries, woul have appreciated a bathrobe and fresh milk - really minor things though. Would stay again.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Gisela R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro
Stayed 2 nights in Mar 2025
Verified review

6/10 Okay

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel check in took a while as there was a lot of forms to fill out for each person forbthe police. Breakfast was amazing. The lifts to the first floor always took forever and the stairs are locked so couldn't be accessed going up. Our bathroom was the disabled one and the water didnt flow to the drain but everywhere!
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel excellent location for visiting the Bernabéu
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Roberto Viera

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, with excellent staff, comfortable and well located.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff were amazing very helpful breakfast was fabulous and rooftop pool area was very chill and relaxed
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, hard to beat, hotel is very nice.
Stayed 2 nights in Jun 2024
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very nice rooms, super friendly staff and everything was great!
Stayed 1 night in Nov 2024