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Canopy by Hilton Madrid Castellana

4.0 star property
Hotel with 2 restaurants, 6-minute walk to Bernabéu Stadium

Choose dates to view prices

Madrid comes alive at Canopy by Hilton Madrid Castellana with a seasonal outdoor pool and sun-drenched terrace. Enjoy two restaurants serving authentic Spanish cuisine from breakfast to dinner, plus an entertainment area for drinks. Multilingual staff offer helpful assistance.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet friendly
  • Room service

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 2 Queen Beds

Minibar, in-room safe, desk, iron/ironing board

Room, 2 Queen Beds

7.0 out of 10
Good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, City View

City view

Room, 2 Queen Beds, City View

8.2 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed

9.8 out of 10
Exceptional
(34 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Junior Suite, 1 King Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Junior Premium, 1 King Bed

Suite Junior Premium, 1 King Bed | Minibar, in-room safe, desk, iron/ironing board

Suite Junior Premium, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Corner

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, Corner

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, 1 King Bed, Connecting Rooms, City View

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms, City View

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, City View

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed and 2 Twin Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Minibar, in-room safe, desk, iron/ironing board

Family Room, 1 King Bed, Connecting Rooms

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, iron/ironing board

Room, 1 Queen Bed, Accessible

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Flat-screen TV
Private bathroom
Hair dryer
Bidet
Eco-friendly toiletries
Free bottled water
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Bidet
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Family Guaranteed Connecting Room

  • Sleeps 4

Family Guaranteed Connecting Room W/City View

  • Sleeps 4

Premium Corner King Room

  • Sleeps 2

View all photos for Premium Corner King Room With City View

Shower, eco-friendly toiletries, hair dryer, bidet

Premium Corner King Room With City View

  • Sleeps 2

Junior King Suite

  • Sleeps 3

One-Bedroom King Suite

  • Sleeps 3

One-Bedroom King Suite with City View

  • Sleeps 3

Premium Junior King Suite

  • Sleeps 3

King Room

  • Sleeps 2

King Room with City View

  • Sleeps 2

View all photos for Queen Room-Accessible

Minibar, in-room safe, desk, iron/ironing board

Queen Room-Accessible

  • Sleeps 2

View all photos for Room with Two Double Beds

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds

  • Sleeps 2

View all photos for Room with Two Double Beds with City View

Minibar, in-room safe, desk, iron/ironing board

Room with Two Double Beds with City View

  • Sleeps 3

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About the neighborhood

Map
Plaza Carlos Trias Beltran 4, Madrid, Madrid, 28020

What's nearby

  • Paseo de la Castellana - 1 min walk - 0.0 miles
  • Azca Financial District - 1 min walk - 0.0 miles
  • Torre Picasso - 2 min walk - 0.1 miles
  • Bernabéu Stadium - 5 min walk - 0.3 miles
  • Plaza de Castilla - 2 min drive - 1.2 miles

Getting around

  • Santiago Bernabeu Station - 5 min walk
  • Nuevos Ministerios Station - 11 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 19 min drive

Restaurants

  • ‪La Mar by Gastón Acurio - ‬5 min walk
  • ‪Toppings & Salads - ‬2 min walk
  • ‪Köln - ‬8 min walk
  • ‪Escandalo - ‬1 min walk
  • ‪Burger King - ‬5 min walk

About this property

Canopy by Hilton Madrid Castellana

Upscale hotel near Bernabéu Stadium
Consider a stay at Canopy by Hilton Madrid Castellana and take advantage of a poolside bar, a terrace, and dry cleaning/laundry services. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Spanish cuisine. Stay connected with free in-room WiFi, with speed of 50+ Mbps, and guests can find other amenities such as car rentals on site and an outdoor entertainment area.
You'll also find perks like:
  • A seasonal outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), bike rentals, and express check-in
  • Smoke-free premises, multilingual staff, and an elevator
  • Tour/ticket assistance, a ballroom, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff, first-rate property condition, and location
Room features
All 313 rooms feature comforts such as air conditioning, in addition to perks like free WiFi and safes.
More amenities include:
  • Recycling and LED light bulbs
  • Bathrooms with eco-friendly toiletries and showers
  • Flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (EUR 27 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Escándalo
  • Planta Z
  • Rooftop

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 852 square feet of conference space
  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Doorbell and phone notification
  • Elevator (138 inch wide door)
  • Handrails in stairways (47 inches high)
  • Lever door handles
  • Magnifying mirror
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (45 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local artist showcase
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities or services will be unavailable from July 22 2025 to December 31 2025 (dates subject to change):
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Nearby parking fee: EUR 27 per day (16 ft away)
  • Pet fee: EUR 40 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The seasonal pool will be open from June to September
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madrid Bernabeu
Holiday Inn Madrid Bernabeu
Holiday Inn Madrid Bernabeu Hotel
Holiday Inn Bernabeu Hotel
Holiday Inn Bernabeu
Holiday Inn Madrid Bernabeu
Canopy by Hilton Madrid Castellana Hotel
Canopy by Hilton Madrid Castellana Madrid
Canopy by Hilton Madrid Castellana Hotel Madrid

Frequently asked questions

Does Canopy by Hilton Madrid Castellana have a pool?

Yes, this property has a seasonal outdoor pool.

Is Canopy by Hilton Madrid Castellana pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 40 per pet, per stay. Service animals are exempt from fees.

What time is check-in at Canopy by Hilton Madrid Castellana?

Check-in start time: 3 PM; Check-in end time: anytime.

What time is check-out at Canopy by Hilton Madrid Castellana?

Check-out is at noon.

Where is Canopy by Hilton Madrid Castellana located?

Located in Tetuán, this hotel is within a 10-minute walk of Paseo de la Castellana and Bernabéu Stadium. Gran Via and Puerta del Sol are also within 3 mi (5 km). Santiago Bernabeu Station is only a 5-minute walk and Estrecho Station is 12 minutes.

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Canopy by Hilton Madrid Castellana Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 326 out of 456 reviews
Rating 8 - Good. 87 out of 456 reviews
Rating 6 - Okay. 24 out of 456 reviews
Rating 4 - Poor. 7 out of 456 reviews
Rating 2 - Terrible. 12 out of 456 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and breakfast buffet was really good.
Stayed 1 night in Sep 2025

10/10 Excellent

Xiomara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, small rooms but good location
Stayed 7 nights in Aug 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, helpful staff
Stayed 2 nights in Sep 2025

8/10 Good

Marcos

Liked: Cleanliness
Clean rooms
Stayed 2 nights in Oct 2025

10/10 Excellent

Nadua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!!
Stayed 3 nights in Jul 2025

10/10 Excellent

leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spot on location
Stayed 2 nights in Jun 2025

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here. The price is a little over the top since I stayed in a suit, because they don’t allow more than 3 people in a room, but for two nights it was worth it. The location was perfect and the breakfast was the best, and let’s not forget about the rooftop. The drinks at the bar were so good and the food too.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the restaurant/bar; room was comfortable; nice rooftop terrace
Stayed 2 nights in May 2025

10/10 Excellent

Felismina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly service, great location, and excellent shopping!! Perfect location. The rooftop pool is such a vibe.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was beautiful and staff were amazing very helpful breakfast was fabulous and rooftop pool area was very chill and relaxed
Stayed 1 night in Jul 2025

10/10 Excellent

david

Liked: Cleanliness, amenities, property conditions & facilities
close to everything
Stayed 2 nights in Aug 2025

8/10 Good

Kham olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. It was clean and the breakfast was good. The staff were very friendly and smiling. There's a beautiful rooftop pool. The only negative is that the pool is quite small for the size of the hotel, and there's a lack of sunbeds and especially sun umbrellas
Stayed 9 nights in Aug 2025

10/10 Excellent

JOSE C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 2 nights in Aug 2025

10/10 Excellent

Ivan

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and very convenient
Stayed 2 nights in Jul 2025

8/10 Good

Annelise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a very modern hotel near the Bernabeu stadium.
Stayed 1 night in Jun 2025

6/10 Okay

john p.

Liked: Cleanliness, staff & service, amenities
The hotel was nice and really liked the family room - very convenient. We only spent 2 nights at the hotel and there was a heat wave at the same time. The A/C was poor and it was still hot in the room.
Stayed 2 nights in Aug 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel excellent location for visiting the Bernabéu
Stayed 1 night in Apr 2025

10/10 Excellent

Gisela R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing stay! Beautiful stylish, modern and clean hotel with easy access to Madrid Metro
Stayed 2 nights in Mar 2025

8/10 Good

Ragnar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

We were happy with our stay. The hotel is stylish, in a great location and very clean. We were a bit disappointed though as only one of the two rooms was ready when we arrived at 3pm and we waited almost an hour for the second room. But the rooms were very nice, well designed, clean and beautiful. We used the pool a lot and really enjoyed it as it was quite hot in Madrid during the days we stayed.
Stayed 4 nights in Jul 2025

10/10 Excellent

Keyu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay, very chic hotel, has everything we need
Stayed 1 night in Feb 2025

10/10 Excellent

Hayden

Liked: Staff & service
Great staff
Stayed 1 night in Apr 2025

10/10 Excellent

Roberto Viera

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel, with excellent staff, comfortable and well located.
Stayed 1 night in Dec 2024

10/10 Excellent

Fouzia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent place

Very friendly staff and very clean and well decorated property!
Stayed 2 nights in Dec 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it, very nice rooms, super friendly staff and everything was great!
Stayed 1 night in Nov 2024

8/10 Good

Sara

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Hotel itself was ok, staff rude, service appalling room way too small for a family not enough towels, glasses, mugs supplied for number of guests in the room milk / coffee not replaced everyday
Stayed 3 nights in May 2025
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Policies

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