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Boutique Urban Madrid Serrano

2.0 star property
Apartment with kitchenette, steps from Paseo de la Castellana

Photo gallery for Boutique Urban Madrid Serrano

Exterior
Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Interior
Superior Double Room | Desk, iron/ironing board, free WiFi, bed sheets
Reception

Reviews

6.8 out of 10

Apart-hotel

1 bathroomSleeps 226 sq m

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

About this property

Boutique Urban Madrid Serrano

Apartment with kitchenette, steps from Paseo de la Castellana
This smoke-free aparthotel features conference space, concierge services, and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, tour/ticket assistance, and a front-desk safe are onsite. The apartment features free WiFi and a kitchenette with a refrigerator, a stovetop, and a microwave.
This aparthotel offers 75 accommodations. This Madrid aparthotel provides complimentary wireless Internet access. Kitchenettes offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils.

Languages

English, Spanish

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Children stay free (see details)

Kitchenette

  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Towels provided

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 861 square feet of conference space
  • Desk
  • Meeting room

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Concierge services
  • Iron/ironing board on request
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe at front desk
  • Tour and ticket assistance

Location highlights

  • In a shopping district
  • In an entertainment district
  • Near a hospital
  • Near a metro station

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 7 floors
  • 75 units

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  • Free WiFi
  • Air conditioning
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Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Late check-in subject to availability
Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee: EUR 50 for check-in between 11:00 PM and 7:00 AM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Orion Apart
Bluesense Madrid Serrano Aparthotel
Orion Apart Hotel Madrid
Orion Apart Madrid
Bluesense Serrano Aparthotel
Bluesense Serrano
Bluesense Madrid Serrano
Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Madrid
Boutique Urban Madrid Serrano Aparthotel
Boutique Urban Madrid Serrano Aparthotel Madrid

About the neighborhood

Map
Diego De Leon 10, Madrid, 28006

What's nearby

  • WiZink Center - 3 min drive - 1.2 miles
  • Gran Via - 3 min drive - 1.4 miles
  • Bernabéu Stadium - 3 min drive - 1.6 miles
  • Puerta del Sol - 4 min drive - 1.8 miles
  • El Retiro Park - 6 min drive - 2.5 miles

Getting around

  • Nunez de Balboa Station - 5 min walk
  • Madrid Recoletos Station - 19 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 14 min drive

Restaurants

  • ‪El Asador de Aranda - ‬1 min walk
  • ‪Makkila - ‬2 min walk
  • ‪Castizo - ‬2 min walk
  • ‪Naked & Sated - ‬2 min walk
  • ‪Nájera Plus - ‬2 min walk

Frequently asked questions

Is Boutique Urban Madrid Serrano pet-friendly?

No, pets are not allowed at this property.

How much is parking at Boutique Urban Madrid Serrano?

This property doesn't offer parking.

What time is check-in at Boutique Urban Madrid Serrano?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. Late check-in is available from 11:00 PM– 7:00 AM for a fee of EUR 50.

What time is check-out at Boutique Urban Madrid Serrano?

Check-out is at noon.

Where is Boutique Urban Madrid Serrano located?

Located in Salamanca, this aparthotel is within 1 mi (2 km) of Paseo de la Castellana and Puerta de Alcalá. Bernabéu Stadium and Gran Via are also within 2 mi (3 km). Nunez de Balboa Station is only a 5-minute walk and Ruben Dario Station is 9 minutes.

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Boutique Urban Madrid Serrano Reviews

Reviews

6.8
Rating 10 - Excellent. 66 out of 278 reviews
Rating 8 - Good. 81 out of 278 reviews
Rating 6 - Okay. 58 out of 278 reviews
Rating 4 - Poor. 34 out of 278 reviews
Rating 2 - Terrible. 39 out of 278 reviews

7.2/10

Cleanliness

6.2/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10

Love this place we come back
Stayed 1 night in Oct 2024

10/10

The suites are amazona if you want to enjoy madrid is very close to restaurante and metro. Very clean in general was an amazing stay
Stayed 6 nights in Oct 2024

8/10

Hotel is located in a good zone, easy to find, easy to check in. But the hotel is very basic. Good for one night or two. Big rooms no luxury. Seem outdated
Stayed 1 night in Feb 2025

8/10

Nice small hotel in Salamanca
Stayed 6 nights in Apr 2024

8/10

Good basic place. Good location
Stayed 2 nights in Jul 2024

10/10

Great location!
Stayed 4 nights in Jun 2023

10/10

Love it
Stayed 10 nights in Sep 2024

6/10

The property was reasonably clean and the check-in was easy. The staff was very kind and helpful. One thing I have to say is that I got bit by bed bugs and I have never had this experience at a hotel or other stay.
Stayed 1 night in Sep 2024

8/10

Well located. But unit was really noisy. People next door were talking really loud (probably had a party) almost the whole night.
Stayed 1 night in Dec 2024

8/10

Great location with a lot of trendy restaurants nearby. People eat their suppers so late but it's nice. Very relaxing and laid-back. Staffs are friendly.
Stayed 2 nights in Oct 2024

10/10

The location of the property makes it very convenient to go everywhere. It is safe , quiet and very confortable
Stayed 6 nights in Sep 2022

6/10

I stayed in a recently renewed flat. The area is beautiful and has many dining options. However, the flat was on the first floo and we had the a restaurant jurst below us, and Spaniards party until 4 a.m. every day, so we did not sleep. No soap or rags to do Dishes and basically nonsoace to eat. More than a flat this is a hotel room.
Stayed 3 nights in Oct 2024

10/10

Great room overall, just some mildew smell after a few days from the pipes. Beds could be softer.
Stayed 4 nights in Sep 2024

4/10

Very basic room no TV, AC not working properly. Good area with nice restaurant around
Stayed 2 nights in Apr 2024

10/10

Clean and comfortable room
Stayed 1 night in Nov 2022

10/10

Best value in Madrid. Heart of Barrio de Salamanca. Highly recommend it to everyone.
Stayed 10 nights in Jul 2022

6/10

Meets basic needs for short stay during which you spend most of the day outside. The room has comfortable and clean bed. Clean shower. No breakfast is available. Can go the bar downstairs that opens at 0800. Can be loud late at night because of the bar.
Stayed 3 nights in Mar 2024

2/10

Until now it was the wroser experience in my Life. The attented On the phone was rude, unrespectable, without empathy, 51 years travelling and never I was so mistreated.
Stayed 1 night in Oct 2024

6/10

Air conditioning it’s not working good
Stayed 5 nights in Oct 2024

10/10

Stayed 1 night in Sep 2022

2/10

NO AIR CONDITION AND THE BATHROOM THEY HAVE TO REFURNISHED IT
Stayed 2 nights in Jul 2023

2/10

There was no hot water and super loud noise coming from across the street and people fighting.
Stayed 1 night in Nov 2023

2/10

abusive enployees. They charge me an extra rate without my permitió. , they lock everyday the room The floor broken. They made me angry everyday. I want my money back
Stayed 1 night in Sep 2023

6/10

The room was spacious. Light fitting falling off the wall. Location good - not far from metro stations. Staff nice. Some confusion over breakfast- I had booked a room for 2, but when I went to get the ticket it was only for 1. My niece who is 17 counted as a child (!) But they amended the ticket. Also breakfast felt a little stingy - coffee and a pastry or cola cao (not thick chocolate) with tiny churros. Walls very thin - you can here all movement- take ear plugs! But for the location and comfy bed in a budget hotel it was good value.
Stayed 1 night in Oct 2023

2/10

The hotel don’t have a sign to identify the place. They never answer the phone. We where around 45 minutes looking for the location. When finally found it, the person in front desk was super rough and when the phone was ringing and he never answer it. He was looking at a game in the TV. The room smell ugly, a couple of things was broken. The floor was dirty. Is the worst experience that I have in all my travels
Stayed 1 night in Mar 2023