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Hotel Los Condes

3.0 star property
Guests sip coffee at the café or browse books in the library, finding moments of calm within Madrid's energetic cityscape

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Photo gallery for Hotel Los Condes

Property entrance - Hotel Los Condes (Madrid)
Egyptian cotton sheets, premium bedding, down comforters, minibar - Hotel Los Condes (Madrid)
Daily buffet breakfast (EUR 12 per person) - Hotel Los Condes (Madrid)
Reception - Hotel Los Condes (Madrid)
Lounge - Hotel Los Condes (Madrid)
Hotel Los Condes creates a peaceful retreat in central Madrid. Travelers appreciate the coffee shop and library for quiet moments between exploring nearby Plaza Mayor and Puerta del Sol. The hotel offers practical amenities like dry cleaning services and free WiFi throughout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Bar

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

8.8 out of 10
Excellent
(36 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 18 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 10 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room Single Use

9.0 out of 10
Wonderful
(11 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 18 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 20 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Triple Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Blackout drapes/curtains
Down duvet
  • City view
  • 21 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Hotel Los Condes is in the entertainment district and near a metro station. Notable landmarks in the area include Gran Via and Royal Palace of Madrid, and travelers wishing to experience a bit of culture can try Prado Museum. Check out an event or a game at Movistar Arena, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Libreros,7, Madrid, Community of Madrid, 28004

What's nearby

  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    2 min walk - 0.1 miles
  • Plaza de Espana featuring a square or plaza, outdoor art and a monument
    Plaza de España - Princesa
    2 min walk - 0.1 miles
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    8 min walk - 0.5 miles
  • Royal Palace of Madrid
    Royal Palace of Madrid
    11 min walk - 0.6 miles
  • Plaza Mayor which includes a square or plaza, an administrative buidling and heritage architecture
    Plaza Mayor
    11 min walk - 0.6 miles

Getting around

  • Santo Domingo Station
    2 min walk
  • Madrid Principe Pio Station
    18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    24 min drive

Restaurants

  • Honest Greens Gran Vía 52
    2 min walk
  • Oven
    2 min walk
  • José Alfredo
    2 min walk
  • KFC
    2 min walk
  • Home Burger Bar
    2 min walk

About this property

Hotel Los Condes

Hotel near Gran Via
Located close to Puerta del Sol and Plaza Mayor, Hotel Los Condes provides a coffee shop/cafe, a library, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), 1 meeting room, and free newspapers
  • Smoke-free premises, multilingual staff, and a computer station
  • A gift shop, a TV in the lobby, and luggage storage
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with showers and free toiletries
  • 22-inch HDTVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping (for a fee)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Frequently asked questions

Is Hotel Los Condes pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Los Condes?

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Condes?

Check-out is at noon.

Where is Hotel Los Condes located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via and Puerta del Sol. Royal Palace of Madrid and Plaza Mayor are also within 15 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 4 minutes.

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Reviews

Hotel Los Condes Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.0

Property conditions & facilities
Rating 10 - Excellent. 359 out of 1003 reviews
Rating 8 - Good. 402 out of 1003 reviews
Rating 6 - Okay. 176 out of 1003 reviews
Rating 4 - Poor. 49 out of 1003 reviews
Rating 2 - Terrible. 17 out of 1003 reviews

Reviews

10/10 Excellent

Olivia

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful staff, fantastic location!
Stayed 3 nights in Jan 2026

10/10 Excellent

Prakash

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location Reasonably priced. Clean rooms Good staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good breakfast, refrigerator. Very nice staff, very friendly and helpful people. Overall we were happy with hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to all the important places in Madrid. I would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Staff service A+
Stayed 4 nights in Nov 2025

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities
We had a really good room and yhe staff were absolutely amazing and always there to help. The breakfast l thought was sightly poor. It would have been nice to have fried eggs and proper sausages. Annoyed being disturbed by nearby hotel guests fighting in their room at 2am but not the hotels fault
Stayed 2 nights in Dec 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was immaculate and kept that way each day by the cleaning staff. The reception staff were excellent and extremely helpful. The air conditioning was good. The hotel is positioned in a perfect place for metro; buses and theatre's.
Stayed 2 nights in Oct 2025

8/10 Good

Indira

Liked: Cleanliness, property conditions & facilities
Good location, clean, helpful staff, spacious rooms. Hotel is hidden which makes it easy to miss if you are unfamiliar with the area. It is also very tight in the common areas and not much natural lighting, I only had 1 window and it had a shutter/blind I could not open. I liked it and would go back and recommend it to travelers that enjoy exploring the city and do not rely on hotel amenities for entertainment.
Stayed 4 nights in Nov 2025

10/10 Excellent

Renu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, all that i needed for a few days in Madrid. Good location, would stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with very good breakfast in convenient yet quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, central location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

William Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Dec 2024

8/10 Good

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

Doira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 8 nights in Nov 2024

8/10 Good

Nadia

Liked: Staff & service
It is very well located
Stayed 3 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashion very good hotel in very convenient location
Stayed 5 nights in Jul 2024

8/10 Good

Pik Kei Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and comfortable room
Stayed 5 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but very quiet for a central location.
Stayed 3 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent experience

The hotel is in a perfect position for visiting all the sights. The staff are excellent and the rooms are perfect. Had breakfast there and this was very good.
Stayed 2 nights in Dec 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, close to Gran Via
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the historical charm of the hotel, it was well maintained. The staff is knowledgeable of the area and helpful. . .
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice. The rooms are small and there are no drawers to put your clothes. We had to leave them in our luggage which was inconvenient. Ice is very difficult to get. Also, they do not provide kleenex or body lotion. Just small things but have an impact.
Stayed 3 nights in Oct 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Madrid

The hotel was in the perfect position off the main road. Perfectly located. Well insulated walls but our room had street noise. Breakfast was excellent and all staff efficient and friendly.
Stayed 2 nights in Feb 2025