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Hotel Los Condes

3.0 star property
Hotel with a bar, steps from Gran Via

Choose dates to view prices

Hotel Los Condes creates a peaceful retreat in central Madrid. Travelers appreciate the coffee shop and library for quiet moments between exploring nearby Plaza Mayor and Puerta del Sol. The hotel offers practical amenities like dry cleaning services and free WiFi throughout.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double or Twin Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double or Twin Room

9.0 out of 10
Wonderful
(34 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Single Room

8.6 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 10 sq m
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Single Use

Egyptian cotton sheets, premium bedding, down comforters, minibar

Double Room Single Use

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 18 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Room

Egyptian cotton sheets, premium bedding, down comforters, minibar

Family Room

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 20 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

View all photos for Triple Room

Triple Room | Egyptian cotton sheets, premium bedding, down comforters, minibar

Triple Room

8.8 out of 10
Excellent
(8 reviews)

Highlights

Soundproofed
Air conditioning
Heating
Refrigerator
HDTV
Hypo-allergenic bedding
Premium bedding
Down duvet
  • 21 sq m
  • City view
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Map
Calle Libreros,7, Madrid, Community of Madrid, 28004

What's nearby

  • Gran Via - 2 min walk - 0.1 miles
  • Plaza de España - Princesa - 2 min walk - 0.1 miles
  • Puerta del Sol - 8 min walk - 0.5 miles
  • Royal Palace of Madrid - 11 min walk - 0.6 miles
  • Plaza Mayor - 11 min walk - 0.6 miles

Getting around

  • Santo Domingo Station - 2 min walk
  • Madrid Principe Pio Station - 18 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 24 min drive

Restaurants

  • ‪Honest Greens Gran Vía 52 - ‬2 min walk
  • ‪José Alfredo - ‬2 min walk
  • ‪KFC - ‬1 min walk
  • ‪Home Burger Bar - ‬2 min walk
  • ‪McDonald's - ‬2 min walk

About this property

Hotel Los Condes

Hotel near Gran Via
Located close to Puerta del Sol and Plaza Mayor, Hotel Los Condes provides a coffee shop/cafe, a library, and dry cleaning/laundry services. In addition to car rentals on site and a bar, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), concierge services, and tour/ticket assistance
  • An elevator, a 24-hour front desk, and free newspapers
  • Luggage storage, multilingual staff, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff and location
Room features
All 68 rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
More conveniences in all rooms include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and down comforters
  • Bathrooms with showers and free toiletries
  • 22-inch HDTVs with cable channels
  • Refrigerators, electric kettles, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 12 per person
  • A bar/lounge
  • A coffee shop/cafe

Things to do

  • Library
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Portable hoist available
  • Portable shower seat
  • Raised toilet seat
  • Stair-free path to entrance
  • Transfer shower
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Built in 1987
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who have booked a room with the airport transfer included must contact the nearest Aero City Airport Shuttle desk on arrival at the airport or alternatively call the hotel.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 12 per person
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

Best Western Hotel Los Condes
Best Western Hotel Los Condes Madrid
Best Western Los Condes
Best Western Los Condes Madrid
Hotel Los Condes Hotel
Hotel Los Condes Madrid
Hotel Los Condes Hotel Madrid
Best Western Hotel Los Condes

Frequently asked questions

Is Hotel Los Condes pet-friendly?

Yes, this hotel allows cats and dogs (limit 1 total) with a maximum weight of up to 33 lbs per pet. There's a fee of EUR 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Los Condes?

Check-in start time: 1:00 PM; Check-in end time: 12:30 AM. Late check-in is available during limited hours.

What time is check-out at Hotel Los Condes?

Check-out is at noon.

Where is Hotel Los Condes located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via and Puerta del Sol. Royal Palace of Madrid and Plaza Mayor are also within 15 minutes. Santo Domingo Station is only a 2-minute walk and Callao Station is 4 minutes.

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Reviews

Hotel Los Condes Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.4

Staff & service

8.6

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 362 out of 1012 reviews
Rating 8 - Good. 404 out of 1012 reviews
Rating 6 - Okay. 182 out of 1012 reviews
Rating 4 - Poor. 47 out of 1012 reviews
Rating 2 - Terrible. 17 out of 1012 reviews

Reviews

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this hotel, super convenient and in the middle of everything! Great customer service as well
Stayed 2 nights in Sep 2025

10/10 Excellent

Sergei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great location, good breakfast, refrigerator. Very nice staff, very friendly and helpful people. Overall we were happy with hotel.
Stayed 6 nights in Oct 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and great location to all the important places in Madrid. I would stay again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Elsie

Liked: Cleanliness, amenities, property conditions & facilities
Staff service A+
Stayed 4 nights in Nov 2025

10/10 Excellent

priscila

Liked: Amenities
Excelent hotel.
Stayed 6 nights in Jul 2025

10/10 Excellent

Renu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was very nice, all that i needed for a few days in Madrid. Good location, would stay again
Stayed 3 nights in Jan 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
This was perfect for a basic hotel room right in the middle of everythin
Stayed 2 nights in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 3 nights in Sep 2025

4/10 Poor

EDWIN

Disliked: Amenities, property conditions & facilities
It is an overpriced hotel. Night was USD$355. Breakfast very basic and limited, and the room quite small. The shower was very uncomfortable and there was no help with the suitcases. I stayed at the hotel The Emperador and the night was only USD$254, better breakfast, better room, better hotel and USD$100 cheaper.
Stayed 1 night in Sep 2025

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
Great hotel with very good breakfast in convenient yet quiet location
Stayed 1 night in Jul 2024

10/10 Excellent

lotfi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located close to gran via, but overall everything was great.
Stayed 3 nights in Jan 2025

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, central location and friendly staff.
Stayed 2 nights in Aug 2024

10/10 Excellent

William Velazquez

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and service.
Stayed 4 nights in Dec 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel and staff were nice. The rooms are small and there are no drawers to put your clothes. We had to leave them in our luggage which was inconvenient. Ice is very difficult to get. Also, they do not provide kleenex or body lotion. Just small things but have an impact.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lorenzo

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to important places in Madrid
Stayed 2 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 3 nights in Mar 2025

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is extremely helpful and friendly
Stayed 4 nights in Mar 2025

10/10 Excellent

DALIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, room and service!
Stayed 4 nights in Nov 2023

10/10 Excellent

Doira

Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Friendly staff.
Stayed 8 nights in Nov 2024

8/10 Good

Stefania

Liked: Cleanliness, staff & service, property conditions & facilities
Very good location
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Staff & service, amenities, property conditions & facilities
In the heart of Madrid Able to walk around the city center and full of shopping and dinning options
Stayed 2 nights in Jan 2025

8/10 Good

Nadia

Liked: Staff & service
It is very well located
Stayed 3 nights in Oct 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old fashion very good hotel in very convenient location
Stayed 5 nights in Jul 2024

8/10 Good

Pik Kei Peggy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service and comfortable room
Stayed 5 nights in Sep 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but very quiet for a central location.
Stayed 3 nights in Jul 2024
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