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Aparthotel

Be Mate Gran Vía Suites

Property class: 3.5

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Photo gallery for Be Mate Gran Vía Suites

A modern hotel room with a wooden floor, a round dining table with chairs, a small potted plant, and a view of the hallway. - Be Mate Gran Vía Suites (Madrid)
A modern living room with teal and wooden furniture, a small round table, and pendant lighting. - Be Mate Gran Vía Suites (Madrid)
A compact living space with a sofa, a dining table with chairs, a TV mounted on the wall, and a kitchen area with a sink and countertop. - Be Mate Gran Vía Suites (Madrid)
A modern living room with a grey sofa, a small round table, a TV on a cabinet, and a green radiator. - Be Mate Gran Vía Suites (Madrid)
A modern kitchen with a wooden dining table and blue chairs, a small island with a sink, and a light fixture above. - Be Mate Gran Vía Suites (Madrid)
Close to Gran Via and Puerta del Sol, Be Mate Gran Vía Suites has plenty to offer. Stay connected with free in-room WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Free WiFi
  • Air conditioning

Off-peak, on budget: 30% or more off select hotels in our fall sale

Skip the crowds, keep the savings. AARP members save more after Labor Day. Book by Oct 7, 2026.

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Studio

A modern kitchen with white cabinets, a teal door, and a dining area with a small table and two chairs.

Studio

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Apartment, 1 Bedroom

A modern living room with a flat-screen TV, a round dining table, red chairs, a patterned ottoman, and a sofa with patterned cushions.

Classic Apartment, 1 Bedroom

  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Superior Apartment, 1 Bedroom

A compact living space with a sofa, a dining table with chairs, a TV mounted on the wall, and a kitchen area with a sink and countertop.

Superior Apartment, 1 Bedroom

  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed OR 2 Twin Beds and 1 Double Sofa Bed

View all photos for Deluxe Apartment, 1 Bedroom, City View

A modern living room with a grey sofa, a small round table, a TV on a cabinet, and a green radiator.

Deluxe Apartment, 1 Bedroom, City View

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Executive Apartment, 1 Bedroom

A hotel room with a bed, bedside table, lamp, and a view of the outside.

Executive Apartment, 1 Bedroom

  • 50 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Studio

Cribs (surcharge), WiFi (free), bed sheets

Studio

  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic

Cribs (surcharge), WiFi (free), bed sheets

Classic

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe

Cribs (surcharge), WiFi (free), bed sheets

Deluxe

  • Sleeps 4
  • 1 Queen Bed

About the neighborhood

Located in Madrid, Be Mate Gran Vía Suites is in the city center. Plaza de Cibeles and Puerta de Alcalá are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
View more Aparthotels in Madrid
Map
Calle de los Jardines, 11, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    3 min walk - 0.2 miles
  • A cityscape with historic buildings, a prominent dome, and a clear blue sky.
    Plaza de Callao
    6 min walk - 0.4 miles
  • A statue of a man and a child in a courtyard with buildings in the background.
    Plaza de Santa Ana
    6 min walk - 0.4 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    8 min walk - 0.5 miles

Getting around

  • Gran Via Station
    2 min walk
  • Madrid Recoletos Station
    15 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    29 min drive

Restaurants

  • McDonald's
    3 min walk
  • Tapa Tapa
    3 min walk
  • Picalagartos Sky Bar
    3 min walk
  • Beata Pasta Gran Vía
    3 min walk
  • Starbucks
    2 min walk

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Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Crib: EUR 20 per night

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Stovetop
  • Toaster

Bedrooms

  • Bedsheets provided

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Comfort

  • Air conditioning
  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No elevator
  • Smoking not allowed

Services and conveniences

  • Virtual front desk

Location highlights

  • In a historical district
  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 4 units

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Contactless check-out available

Special check-in instructions

There is no front desk at this property

Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance

To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation

A virtual front desk provides assistance to guests

Information provided by the property may be translated using automated translation tools

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Cribs (infant beds) are available for EUR 20 per night

Property payment types

American ExpressMastercardVisa

Important information

Optional extras

  • Crib (infant bed) fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
Property Registration Number 7022/85

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Be Mate Gran Vía Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Be Mate Gran Vía Suites?

Check-in start time: 3:00 PM; Check-in end time: 9:00 PM.

What time is check-out at Be Mate Gran Vía Suites?

Check-out is at 11:00 AM.

Where is Be Mate Gran Vía Suites located?

Located in Madrid Centro, this aparthotel is within a 5-minute walk of Gran Via and Puerta del Sol. Plaza Mayor and Plaza de Cibeles are also within 15 minutes. Gran Via Station and Sevilla Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Be Mate Gran Vía Suites Reviews

8.4

Very Good

9.2

Cleanliness

8.6

Location

8.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 51 out of 106 reviews
Rating 8 - Good. 38 out of 106 reviews
Rating 6 - Okay. 7 out of 106 reviews
Rating 4 - Poor. 7 out of 106 reviews
Rating 2 - Terrible. 3 out of 106 reviews

Reviews

Verified review

10/10 Excellent

maylin

Liked: Cleanliness, check-in, communication, listing accuracy
Great location!! Everything was clean, very nice apartment!!
Stayed 1 night in Jul 2026
Verified review

6/10 Okay

Jose

Liked: Cleanliness, check-in, communication, listing accuracy
Good location but needs improvement, it was too small for family of 4. Needs elevator
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Daniel

Liked: Cleanliness, check-in, communication, listing accuracy
Very attractive, spacious, well-equipped flat in an excellent location.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, room comfort, communication
Great view and cute place
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Maria

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Location was great and the apartment was very clean. Unfortunately, the door code we were given didn't work to get in and it was quite uncomfortable due to heat while we tried to figure it out. Thankfully the staff were very responsive and we were able to get in after 15 minutes. Also, the shower drain didnt flow well and water went everywhere. We had to use all the towels available to clean it up. Finally, the air conditioner stopped working in the late evening. After a fun time hanging out in Madrid, we came back to the apartment being 26° C. It was a HOT night.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Juan

Liked: Cleanliness, amenities, property conditions & facilities, communication
great place to stay in Madrid. Walkable distance from the main attractions, shopping places and restaurants. And the communication with the people that attend us was great.
Stayed 1 night in May 2024
Verified review

8/10 Good

Elvira

We didn’t have the codes, but once we did it was a good place to stay
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Marcelo

Liked: Cleanliness, room comfort, communication

Great place to stay

Nice apartment close to gran via metro station, it's a comfortable and cozy place to stay, location is awesome and it's a keyless entrance, staff was really friendly and available for any question. The only concern is the stair, three floors with baggage is not easy but it's usual in Madrid
Stayed 1 night in Jul 2024
Verified review

8/10 Good

Seclinda

Liked: Cleanliness, amenities, property conditions & facilities
Great apartment! Very clean and close to everything. If you have heavy luggage prepare for a workout going up to the apartments. Aside from no elevators the stay was great!
Stayed 3 nights in Jun 2025
Verified review

10/10 Excellent

JENNIFER

Liked: Cleanliness, amenities, property conditions & facilities, communication
Absolutely incredible apartment! The space is super generous and wonderfully stylish. The location is incredible, in the heart of Gran Vie so the perfect hub for finding somewhere to fuel up as well as sightseeing. Above all, the staff are incredible - brilliant pre-arrival information and available through our our stay. We absolutely loved staying there as our home in Madrid and can’t wait to book again! Muchas gracias!
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Ashanii

Liked: Cleanliness, amenities, property conditions & facilities, communication
Pros: Looked exactly like the pictures, great communication and good location. Cons: five floor walkup
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, property conditions & facilities, communication
Great apartment for three of us to stay in. Beds were super comfortable and peaceful for the night. Shopping, dining, and all that central Madrid has to offer is on the door step. The property managers were very responsive and helpful. The checkin process I found rigorous to do for three people on my phone screen but we got there in the end.
Stayed 1 night in Sep 2024
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location. It was close to the main street with lots of shopping stores, as well as another street with lots of dining options. Very walkable to and from. There is a bar down the street but it wasn’t loud or anything while we were in the room. I would suggest lining the sofa bed with a sweater or a mattress topper where the wooden support beam is because you will feel it in your back when sleeping there. Overall, it was a cute apt and comfortable for the four of us.
Stayed 2 nights in Mar 2025
Verified review

8/10 Good

Paula Lesley

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location - easy walk to Gran Via & Sol metro stations, and 1 hour by metro from the Airport. 20 mins walk to Cathedral & Palacio Real, 30 mins walk to Prado museum. Supermarket at end of road. Apartment is comfortable. 3rd floor with no lift.
Stayed 7 nights in Oct 2024
Verified review

8/10 Good

Dianne

Liked: Cleanliness, property conditions & facilities
The location is five stars The inability to get check in codes before the exact check in time was inconvenient The apartment was nicely appointed, could do with a kettle as one of the hot plates didn’t work. The three flights of stairs was not fun with heavy luggage, which I unfortunately missed in the rental listing details I did find early check in at 10€ per hour a bit rich, that said our apartment wasn’t ready until 3pm anyway A nice stay but not a fabulous one
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Fabian

Liked: Cleanliness, amenities, property conditions & facilities
The apartment was tidy and we felt comfortable, although is was quite small and a bit noisy. Unfortunately, everything was very impersonal, since it was just self check-in and check-out. So communication was just via a complicated chat. But I guess that's the case when everything is just a business.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Fernando

Liked: Cleanliness, check-in, communication, listing accuracy
Great property, good location, fair price.
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, amenities, communication
Todo excelente!
Stayed 4 nights in Jan 2026
Verified review

6/10 Okay

Andres

Liked: Cleanliness, communication, listing accuracy
Disliked: Check-in
Cheking y hard to many Requisit
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, room comfort, communication

Amazing location

Brilliant apartment right in the centre of Madrid.
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Khrystyna

Liked: Cleanliness, property conditions & facilities, communication
Nice and safe
Stayed 5 nights in Aug 2025
Verified review

10/10 Excellent

Sarai

Liked: Cleanliness, amenities, property conditions & facilities
Excellent experience and very confortable.
Stayed 1 night in Jun 2025
Verified review

2/10 Terrible

Samuel

Disliked: Cleanliness, check-in, communication, listing accuracy
Absolutely under no circumstances should you ever book this place. It was the worst experience I think I’ve had ever. The “24 Hour Service” did not answer the phone a single time and we had no idea how to check in. After we figured that out it took over AN HOUR. It was the biggest pain to try and figure it out. Spend the extra money and get a hotel where they will treat you like a human and talk to you about your own booking.
Stayed 1 night in Jul 2026
Verified review

2/10 Terrible

Jayathilaka

Disliked: Cleanliness, check-in, communication, listing accuracy
There is no one to provide you access to this apartment. There is no elevator so that you have to carry your bags 3-4 floors up. It is not a acceptable place to stay
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Damaso

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome!
Stayed 3 nights in Oct 2024