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Axel Hotel Madrid - Adults Only

4.0 star property
Adults-only hotel with spa services and a 24-hour front desk

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Photo gallery for Axel Hotel Madrid - Adults Only

1 bedroom, premium bedding, minibar, in-room safe
Bar (on property)
Front of property
1 bedroom, premium bedding, minibar, in-room safe
Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Axel Junior Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Premium

1 bedroom, premium bedding, minibar, in-room safe

Axel Premium

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
  • 21 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Suite

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
Rainfall showerhead
Separate bathtub and shower
  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel Junior Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Junior Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 29 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Axel Premium Single Use

Designer toiletries, hair dryer, slippers, towels

Axel Premium Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 21 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Axel City

1 bedroom, premium bedding, minibar, in-room safe

Axel City

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Axel Suite Single Use

1 bedroom, premium bedding, minibar, in-room safe

Axel Suite Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Bathrobes
Rainfall showerhead
Separate bathtub and shower
  • 51 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Basic Room

Minibar

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room

1 bedroom, premium bedding, minibar, in-room safe

Superior Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Hair dryer
Private bathroom
Bathrobes
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Axel City Single Use

Designer toiletries, hair dryer, slippers, towels

Axel City Single Use

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed OR 2 Twin Beds

View all photos for Basic Room

1 bedroom, premium bedding, minibar, in-room safe

Basic Room

Highlights

Air conditioning
Heating
Flat-screen TV
Premium bedding
Separate bedroom
Designer toiletries
Hair dryer
Private bathroom
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

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About the neighborhood

Map
Atocha 49, Madrid, 28012

What's nearby

  • Puerta del Sol - 5 min walk - 0.3 miles
  • Plaza Mayor - 8 min walk - 0.5 miles
  • Prado Museum - 9 min walk - 0.5 miles
  • Gran Via - 10 min walk - 0.5 miles
  • El Retiro Park - 5 min drive - 1.6 miles

Getting around

  • Anton Martin Station - 1 min walk
  • Madrid (XOC-Atocha Train Station) - 14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 23 min drive

Restaurants

  • ‪Casa Alberto - ‬2 min walk
  • ‪Zuppa - ‬1 min walk
  • ‪Burger King - ‬1 min walk
  • ‪El Parnasillo del Príncipe - ‬3 min walk
  • ‪Vi Cool - ‬3 min walk

About this property

Axel Hotel Madrid - Adults Only

Upscale boutique hotel near Puerta del Sol
A short walk from Plaza Mayor and Prado Museum, Axel Hotel Madrid - Adults Only provides laundry facilities, a business center, and a snack bar/deli. Treat yourself to a massage or other spa services. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), tour/ticket assistance, and multilingual staff
  • Luggage storage, a front-desk safe, and a 24-hour front desk
  • A banquet hall, an elevator, and smoke-free premises
  • Guest reviews say great things about the helpful staff
Room features
All 88 rooms offer comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews give good marks for the clean rooms at the property.
Extra amenities include:
  • Bathrooms with designer toiletries and hair dryers
  • Heating, daily housekeeping, and desks

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 16.50 per person
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 16.5 per person
  • Nearby parking fee: EUR 25 per day (66 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not permitted at this adults-only property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Axel Hotel Madrid Adults
Axel Madrid Adults
Axel Madrid Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel
Axel Hotel Madrid - Adults Only Madrid
Axel Hotel Madrid - Adults Only Hotel Madrid

Frequently asked questions

Is Axel Hotel Madrid - Adults Only pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Axel Hotel Madrid - Adults Only?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Axel Hotel Madrid - Adults Only?

Check-out is at noon.

Where is Axel Hotel Madrid - Adults Only located?

Located in Madrid Centro, this boutique hotel is within a 10-minute walk of Plaza de Santa Ana, Puerta del Sol, and Plaza Mayor. Prado Museum and Gran Via are also within 15 minutes. Anton Martin Station is only a 2-minute walk and Tirso de Molina Station is 7 minutes.

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Axel Hotel Madrid - Adults Only Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 579 out of 1000 reviews
Rating 8 - Good. 275 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 35 out of 1000 reviews
Rating 2 - Terrible. 25 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10

Place was conveniently located, friendly and helpful staff and the rooms were very well kept
Stayed 6 nights in May 2025

10/10

Exceptionally friendly staff, very relaxed atmosphere.
Stayed 3 nights in May 2025

10/10

The entire staff from General Manager, Frint desk staff and servers were very professional, personable, and polite. Great room and great vibes on teh rooftop. Would definitely stay there again!
Stayed 3 nights in May 2025

10/10

Great experience! Maybe get an espresso machine for breakfast convenience.
Stayed 3 nights in May 2025

10/10

Gorgeous rooms
Stayed 1 night in Apr 2025

10/10

Great stay, felt safe in this hotel that is open to all, even though specializes in same-sex relationships as their guests. Would stay here again.
Stayed 8 nights in Mar 2025

10/10

Cool ambience, great location, and the staff is very friendly!
Stayed 2 nights in Feb 2025

10/10

Very good stay. I booked a basic room that came with one bed and I asked if I could have two beds and they were very nice and accommodating. The mattresses were a bit hard but overall a great stay!
Stayed 6 nights in Apr 2025

8/10

The hotel had a nice rooftop bar and while I only went during the day, it seemed like a welcoming place to socialize. The room was very large and had a fun style. Unfortunately, it felt very cold and wasn’t well lit, some of the lights also flickered. The area was great, a quick walk to everything and breakfast was also really good, although the seating area for breakfast felt a bit small
Stayed 1 night in May 2025

10/10

Excellent property!
Stayed 2 nights in Mar 2025

10/10

Convenient for a couple of nights. Far away from center
Stayed 3 nights in Apr 2025

10/10

Great staff, nice accommodation in a convenient location
Stayed 3 nights in Jan 2025

10/10

Excellent place
Stayed 1 night in Feb 2025

8/10

Friendly staff and great amenities. Great complimentary toiletries. Fair price. The mirrors in the rooms are great. The only downside is the lace curtains separating the bathroom area from the bedroom but that is a very minor issue.
Stayed 3 nights in Apr 2025

10/10

Another great stay here, awesome hotel, friendly and helpful staff as usual.
Stayed 2 nights in Feb 2025

8/10

I left on a Saturday and I had an early flight so I was not able to have my breakfast that I pre-paid for. Also. I wanted to order sandwich at the sky bar but it would have taken an hour to get. There were events at the hotel but guest were not notified in advance.
Stayed 3 nights in May 2025

6/10

Not enough lighting, room was a little dark. No English tv channels. Daniel at front desk was super friendly and helpful :)
Stayed 2 nights in May 2025

10/10

Great hotel, highly recommend
Stayed 2 nights in Jan 2025

8/10

Everybody charming at front desk. Nice place, well located. Roof terrasse/bar/pool that must be awesome during the warm season (it was too cold during our visit). Our room was decorated very stylishly, well equipped, fairly quiet, rather small however. We would return, even though we were a hetero couple in a place considering itself a gay hotel, we felt very welcomed.
Stayed 3 nights in Mar 2025

10/10

The staff at Axel are wonderful and welcoming, they explain everything clearly and make sure you have everything you need for your trip. I went during a quiet period for the city so had no issues with any noise, and my room was peaceful, spacious, clean, and everything finished to a high standard. The decor is modern and chic, and all the amenties you need are provided. Would definitely stay here again!
Stayed 1 night in Mar 2025

8/10

Good location and nice hotel. Most staff friendly and welcoming. Rooms spacious and well decorated. Water pressure bit rubbish despite lovely walk in shower.
Stayed 3 nights in Feb 2025

8/10

Great location and room cleaner was top notch
Stayed 4 nights in Nov 2024

10/10

The location was great Breakfast was very good
Stayed 2 nights in Sep 2024

10/10

Only stayed a couple of days, but had a great time!
Stayed 2 nights in Nov 2024

10/10

Beautiful hotel, great staff. Stunning rooms . Excellent location
Stayed 1 night in Nov 2024