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Aloft by Marriott Madrid Gran Via

4.0 star property
Travelers enjoy the convenience of this stylish Madrid hotel near Gran Via, with 24-hour fitness options and historic landmarks just steps away

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Photo gallery for Aloft by Marriott Madrid Gran Via

Lobby lounge - Aloft by Marriott Madrid Gran Via (Madrid)
aloft Room Queen Bed, Gran Via View | Bathroom | Shower, free toiletries, hair dryer, towels - Aloft by Marriott Madrid Gran Via (Madrid)
A multi-story building with a cafe and bar on the ground floor, featuring large windows and a modern design. - Aloft by Marriott Madrid Gran Via (Madrid)
Lobby lounge - Aloft by Marriott Madrid Gran Via (Madrid)
Lobby lounge - Aloft by Marriott Madrid Gran Via (Madrid)
Aloft Madrid Gran Via offers a lively city center base. Explore nearby Puerta del Sol and Plaza Mayor, then enjoy practical amenities like dry cleaning and express check-out. The attentive staff consistently enhances the overall experience.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Laundry

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for King Room

King Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

King Room

9.6 out of 10
Exceptional
(15 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Queen Room

Queen Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Queen Room

10.0 out of 10
Exceptional
(7 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Twin Room

Twin Room | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

Twin Room

9.8 out of 10
Exceptional
(6 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for aloft, Room, 1 Queen Bed, City View

aloft, Room, 1 Queen Bed, City View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft, Room, 1 Queen Bed, City View

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for aloft, Room, 1 King Bed, City View

View from room

aloft, Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for aloft, Premium Room

A hotel room with a bed, a desk, a chair, and a sofa.

aloft, Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free WiFi

View all photos for aloft, Room, 2 Twin Beds, City View

Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft, Room, 2 Twin Beds, City View

  • City view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for aloft Room KingBed, Gran Via View

aloft Room KingBed, Gran Via View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft Room KingBed, Gran Via View

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for aloft Room Queen Bed, Gran Via View

aloft Room Queen Bed, Gran Via View | Hypo-allergenic bedding, down comforters, pillowtop beds, in-room safe

aloft Room Queen Bed, Gran Via View

  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

About the neighborhood

Located in Madrid Centro, a neighborhood in Madrid, Aloft by Marriott Madrid Gran Via is in a shopping district and near a metro station. Notable landmarks in the area include Gran Via and Puerta del Sol, and travelers wishing to experience a bit of culture can try National Prado Museum. Check out an event or a game at Bernabéu Stadium, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Calle Jacometrezo 4, Madrid, 28013

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A large public square with a central monument, surrounded by trees and tall buildings.
    Plaza de España - Princesa
    2 min walk - 0.1 miles
  • A grand palace with a symmetrical garden and a central fountain.
    Royal Palace of Madrid
    6 min walk - 0.4 miles
  • A public square with a fountain, surrounded by lush greenery and historic buildings.
    Puerta del Sol
    6 min walk - 0.4 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    6 min walk - 0.4 miles

Getting around

  • Callao Station
    2 min walk
  • Madrid Principe Pio Station
    17 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    25 min drive

Restaurants

  • Honest Greens Gran Vía 52
    2 min walk
  • Re:fuel
    1 min walk
  • Papizza
    1 min walk
  • Carl's Jr
    2 min walk
  • Despacito
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 per person

Things to do

  • 24-hour gym

Family friendly

  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hand-held showerhead
  • Handrails in stairways (35 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Magnifying mirror
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchairs on site

More

  • 2 buildings
  • 9 floors
  • Built in 1953
  • Comprehensive food waste policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Non-plastic coffee stirrers available
  • Renovated entire property - October 2025
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches used
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests driving to the property should contact this property in advance (e.g., directions)
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Children under 18 years old are required to provide a photo ID and a notarized letter authorizing the stay, signed by parents or a legal guardian. In the event that parents or the legal guardian, as applicable, cannot or are unwilling to give authorization, judicial authorization is required.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 66.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 per person
  • Pet fee: EUR 30 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 66.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses some solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Aloft by Marriott Madrid Gran Via pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 40 lbs per pet. There's a fee of EUR 30 per accommodation, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

What time is check-in at Aloft by Marriott Madrid Gran Via?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Aloft by Marriott Madrid Gran Via?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Aloft by Marriott Madrid Gran Via located?

Located in Madrid Centro, this hotel is within a 10-minute walk of Gran Via, Puerta del Sol, and Plaza Mayor. National Prado Museum and Royal Palace of Madrid are also within 1 mi (2 km). Callao Station is only a 2-minute walk and Santo Domingo Station is 3 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Aloft by Marriott Madrid Gran Via Reviews

9.4

Exceptional

9.6

Cleanliness

9.6

Location

9.6

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 212 out of 284 reviews
Rating 8 - Good. 50 out of 284 reviews
Rating 6 - Okay. 16 out of 284 reviews
Rating 4 - Poor. 4 out of 284 reviews
Rating 2 - Terrible. 2 out of 284 reviews

Reviews

Verified

10/10 Excellent

Jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located. Spacious rooms and bathrooms.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Flor

Liked: Cleanliness
Clean, spacious, great location to move around, centric, friendly staff. We enjoyed our stay.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff speaks English. Very accommodating. Breakfast was good. Room was adequate.
Stayed 3 nights in Jun 2026
Verified

10/10 Excellent

Nitza

Liked: Cleanliness, amenities, property conditions & facilities
Very clean room and nice hospitality staff 5⭐️⭐️⭐️⭐️⭐️
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Javier

Liked: Cleanliness, amenities, property conditions & facilities
Clean room , good location
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Elly

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Debby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Effective air conditioner, very nice staff.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was exceptional from start to finish. The hotel was beautiful, clean, and perfectly located, but what truly made the difference was the incredible staff. They went above and beyond to make our stay special by arranging a surprise for my son in our room. Seeing his excitement when we arrived was one of the highlights of our trip, and it was such a thoughtful gesture that we will never forget. Everyone was friendly, attentive, and genuinely cared about making our experience memorable. The rooms were comfortable, the facilities were excellent, and the level of hospitality exceeded all expectations. Thank you to the entire team for creating such wonderful memories for our family. We highly recommend this hotel and look forward to returning in the future.
Stayed 1 night in Jun 2026
Verified

8/10 Good

Carolyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel in right in the middle of the Gran Via, next to the Plaza del Calleo, so it is always crazy busy. Our room on the Calle Jacometrezo side, however was very quiet. It's a good base for getting around Madrid but it's a corporate hotel, so you won't get a lot of local feel. Although we generally like to stay in a neighborhood, we enjoyed our stay at Aloft Gran Via.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Simon Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stylish hotel with well appointed rooms. Excellent location as well
Verified

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The room was clean
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area, tons of great amenities, really friendly staff. I wish we had stayed longer.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

bernardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on Gran Via and walking distance to thousands of shops, restaurants, bars, attractions, etc... We were allowed an early check in, staff was wonderful and the place was even better than the pictures.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Devyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, friendly staff. The King room was good size. It would have been nice if the rooftop were not closed, but it was still a very nice stay. I would stay here again.
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best location to walk in Madrid area. A lot of dining and shopping options.
Stayed 7 nights in Mar 2024
Verified

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was perfect for easy walking to all the sights, shopping and dining. Disappointed that the rooftop bar and splash pool were closed for renovations. Would definitely stay here again and recommend to friends.
Stayed 5 nights in Jul 2024
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service by reception team and Rosanna (Manager)
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

YUANFENG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was right next to Callao, Santa Domingo metro stations, and walkable to Sol and Plaza Espana metro station, and just across the street there is a 24H Carrefour supermarket, overall a super convenient location. Hotel staff was help helpful and nice, assisting us in any way they could. The twin room we booked was clean and stylish, just a little smaller than we expected. Good thing the toilet and shower room were separated. Too bad there was no view towards Gran Via, and the choices of the breakfast were kinda limited so we decided to cancel the day we checked in, but overall I'd still recommend this hotel because of the convenient location and the new, stylish, and clean environment.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Fook Hoi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is located in a very convenient area. It is walkable to many points of interest and shopping area. Hotel is clean and room is comfortable. The receptionists are very friendly. Cecelia is the best one I have met.
Stayed 4 nights in Nov 2023
Verified

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Front desk

The staff at the front desk was extremely helpful helping me to book trains for side trips. They offered numerous suggestions which were all wonderful.
Stayed 6 nights in Mar 2025
Verified

10/10 Excellent

Sonia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleasant Stay

The room is spacious, clean, and comfortable. This room is suitable for people who require mobility support. The bathroom is large and equipped with special hand-bars in the shower. The receptionists are very friendly and efficient. The hotel is in an excellent location and most attractions are within walking distance.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nivedith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome location, Great staff.

Excellent location with a friendly staff. Some parts of the hotel are being renovated but that didn’t affect us. Huge shout out to their front desk / reception staff for being caring, helpful and extremely polite. Not all rooms have a good or any view.
Stayed 4 nights in Dec 2023
Verified

6/10 Okay

Frank

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Near all amenities that anyone can think of. I didn’t like the hotel, especially what i paid for was a lot more than what this property is worth.
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location and staff are great!

Location and friendly staff! Those are my highlights. The location is unbeatable, right off Gran Via near shopping and a short walk to all the tourist stuff. But the people that work here are the best!! Also, as a work traveler, I love that they have a washer and dryer. It helps so much. My only complaint is the tiny gym. Otherwise, this will continue to be my go-to work hotel Madrid.
Stayed 3 nights in Nov 2024