Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

AYZ Juan de Mena - Auto check-in property

2.0 star property
Adults-only guesthouse in Madrid

Choose dates to view prices

Photo gallery for AYZ Juan de Mena - Auto check-in property

Deluxe Double Room, Private Bathroom | Desk, free WiFi, bed sheets
Hallway
Lobby
Exterior detail
Front of property
AYZ Juan de Mena offers a convenient retreat from city exploration. Guests enjoy streamlined auto check-in and express check-out. The location provides easy access to Madrid's green spaces and main shopping district, while in-room WiFi keeps everyone connected.

Reviews

7.4 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Superior Double Room, Private Bathroom

Superior Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, Private Bathroom

7.0 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Shared Bathroom

Double Room, Shared Bathroom | Desk, free WiFi, bed sheets

Double Room, Shared Bathroom

Highlights

Air conditioning
Heating
Portable fan
Hair dryer
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, 2 Twin Beds, Private Bathroom

Superior Double Room, 2 Twin Beds, Private Bathroom | Desk, free WiFi, bed sheets

Superior Double Room, 2 Twin Beds, Private Bathroom

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, Private Bathroom

Deluxe Double Room, Private Bathroom | Desk, free WiFi, bed sheets

Deluxe Double Room, Private Bathroom

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Desk, free WiFi, bed sheets

Quadruple Room, Private Bathroom

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom | Desk, free WiFi, bed sheets

Classic Double Room, 1 Double Bed, Non Smoking, Private Bathroom

7.4 out of 10
Good
(3 reviews)

Highlights

Air conditioning
Heating
Hair dryer
Private bathroom
Desk
Mobile key entry
  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

You may also like

Ad
Front of property - evening/night

Hotel Atlantico Madrid

Madrid Centro
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
9.8 out of 10, Exceptional, 2,178 reviews
Hotel Atlantico Madrid

About the neighborhood

Map
Calle Alfonso XI 11, Madrid, 28014

What's nearby

  • Prado Museum - 5 min walk - 0.3 miles
  • Gran Via - 8 min walk - 0.5 miles
  • Puerta del Sol - 13 min walk - 0.7 miles
  • El Retiro Park - 18 min walk - 1.0 mile
  • Plaza Mayor - 4 min drive - 1.4 miles

Getting around

  • Banco de Espana Station - 6 min walk
  • Madrid Recoletos Station - 10 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD) - 16 min drive

Restaurants

  • ‪Aarde - ‬4 min walk
  • ‪James Joyce Irish Pub Madrid - ‬5 min walk
  • ‪Casa Carmen - ‬5 min walk
  • ‪Maura Wines & Food - ‬2 min walk
  • ‪Pictura - ‬4 min walk

About this property

AYZ Juan de Mena - Auto check-in property

Guesthouse near Prado Museum
Located close to El Retiro Park and Gran Via, AYZ Juan de Mena - Auto check-in property has plenty to offer. Guests can connect to free in-room WiFi.
Other perks include:
  • Express check-out and smoke-free premises
Room features
All guestrooms at AYZ Juan de Mena - Auto check-in property have comforts such as air conditioning, in addition to amenities like free WiFi.
Other amenities include:
  • Showers, hair dryers, and soap
  • Heating, housekeeping, and desks

Similar properties

Double Room, 2 Twin Beds, Shared Bathroom | Down comforters, desk, iron/ironing board, free WiFi

Live It Gran Via

  • Free WiFi
  • 24/7 front desk
7.0 out of 10, Good, 248 reviews
Live It Gran Via

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Guest services

  • Housekeeping (on request)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Soap
  • Towels provided

More

  • Air conditioning
  • Desk
  • Heating
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 15
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 15
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests will receive an email within 24 hours before arrival with check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Private entrance, smart lock

Pets

Pets not allowed

Children and extra beds

Children younger than 18 are not allowed at this adults-only property; all guests 18 and older are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in fee: EUR 15 (subject to availability)
  • Late check-out fee: EUR 15 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Children 18 years old and younger are not permitted at this adults-only property

Property is also known as

A&Z Juan Mena Adults Madrid
A&Z Juan Mena Adults
A Z Juan de Mena Only Adults
A&Z Juan Mena Adults Hostel Madrid
A&Z Juan Mena Adults Hostel
A Z Juan de Mena Only Adults
A Z Juan de Mena Adults Only
Ayz Juan De Mena Auto Check In
A Z Juan de Mena Auto check in property
AYZ Juan de Mena Auto check in property
AYZ Juan de Mena - Auto check-in property Madrid
AYZ Juan de Mena - Auto check-in property Guesthouse
AYZ Juan de Mena - Auto check-in property Guesthouse Madrid

Frequently asked questions

Is AYZ Juan de Mena - Auto check-in property pet-friendly?

No, pets are not allowed at this property.

How much is parking at AYZ Juan de Mena - Auto check-in property?

This guest house doesn't offer parking.

What time is check-in at AYZ Juan de Mena - Auto check-in property?

Check-in start time: 3:00 PM; Check-in end time: anytime. Early check-in is available for a fee of EUR 15 (subject to availability).

What time is check-out at AYZ Juan de Mena - Auto check-in property?

Check-out is at noon. Late check-out is available for EUR 15 (subject to availability).

Where is AYZ Juan de Mena - Auto check-in property located?

Located in Jerónimos, this guesthouse is within a 10-minute walk of Prado Museum and Gran Via. Puerta del Sol and El Retiro Park are also within 1 mi (2 km). Banco de Espana Station is 6 minutes by foot and Retiro Station is 8 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

AYZ Juan de Mena - Auto check-in property Reviews

7.4

Good

8.0

Cleanliness

6.8

Location

7.0

Staff & service

7.6

Eco-friendliness

7.6

Property conditions & facilities
Rating 10 - Excellent. 68 out of 188 reviews
Rating 8 - Good. 53 out of 188 reviews
Rating 6 - Okay. 29 out of 188 reviews
Rating 4 - Poor. 12 out of 188 reviews
Rating 2 - Terrible. 26 out of 188 reviews

Reviews

6/10 Okay

PHYLLIS

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Very small rooms, but only there to sleep. The auto check in and such was a bit confusing (push vs pull on the doors) but close to everything we wanted to get to
Stayed 3 nights in Sep 2025

8/10 Good

Paola

Liked: Cleanliness, staff & service, property conditions & facilities
Nice location and comfortable room. The quadruple room is very spacious and convenient.
Stayed 2 nights in Feb 2024

8/10 Good

Jose

Liked: Cleanliness, amenities, property conditions & facilities
The location is excellent; the neighborhood is very nice and quiet. The hotel's entrance is almost on the corner, and it was quite difficult for me to find it, as it's extremely small and hard to distinguish. The place is generally very cool, clean, and in excellent condition. Neither the windows nor the doors isolate the noise. In my case, I had a room facing the street, and I could hear people walking and talking all the time. I could even hear the guest in the room across the hall, almost as if he were in my bed. The fact that the doors can only be opened from the app on the phone worries me a lot. What would have happened if I ran out of battery, if my phone was stolen, or if I had no internet? None of that happened, but I still worry.
Stayed 2 nights in Oct 2025

8/10 Good

Ester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Guay
Stayed 1 night in Jun 2023

6/10 Okay

Cindy

Disliked: Cleanliness

Good location, quiet, no window

The location was great and the room was quiet. Not a window even though Pictures show a window. Basement unit with sewer smell. Mold in the bathroom.
Stayed 3 nights in Jun 2023

6/10 Okay

Perla

Liked: Cleanliness, staff & service, property conditions & facilities
The price was good and location. Room wasn’t bad except the fact the water would clog up in the bathroom was a horrible experience. There was water alllll over the floor. Had to use the towels to dry. I ended up not showering rest of my visit also my friend who came with me would have to minimize her shower time to like 2-3 mins and still would have water seeping out of the shower. Also they are very strict with guests. It was just me and my friend but then wanted to add another friend to a two bedroom room and said that wasn’t allowed. Besides that everything was good. It was very cold though as well no heater
Stayed 2 nights in Jan 2025

2/10 Terrible

SUNG

The email for entering was not sent, so I wased time and found another hotel. And They declined even refund. Never go to this hotel! This is so terrbible experience!!
Stayed 2 nights in Oct 2023

2/10 Terrible

Elise

Disliked: Staff & service, amenities, property conditions & facilities
I was locked out of the building for two hours with two other customers with no way to get in. We called and were ignored
Stayed 1 night in Mar 2023

2/10 Terrible

Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
I don’t like the way the work
Stayed 1 night in Jun 2023

2/10 Terrible

jose

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I'm giving poor rate because I never find the hotel. I arrived around 12:30 am to the address indicated in the website I was surprised , no sign nothing that indicated the existence of this hotel. I asked to different police officers and none of them had idea about this hotel. I called a phone number on the website and they never responded. I have to walk with my wife around puerta del Sol to see where we could spend the night. Fortunately we found a hostal. I complained with Expedia and they processed a refund.
Stayed 4 nights in Apr 2023

4/10 Poor

francisco

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Health hazard

This is the only negative review I've given in my life. Nobody should be allowed to stay here. There was so much mold that it was literally hard to breathe. To go to the bathroom you had to hold your breath because you could not breathe that in. We were honestly afraid for our health. We asked to cancel immediately or for a refund and were not granted either so we had to sleep there. I'm only writing this review so that whoever reads this does not have to go through this experience, truly awful. Hotels.com was very helpful and tried to get us a refund but the property won't even answer. They should remove it from the platform.
Stayed 1 night in Jan 2024

10/10 Excellent

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Céntrico para dormir sobra metro cercano al lado del Retiro
Stayed 1 night in Oct 2025

10/10 Excellent

Lydia Paulett

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gustó mucho, si huele a humedad ligeramente. Pero pequeño.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yanik

Liked: Cleanliness, property conditions & facilities
Excelente !!
Stayed 2 nights in Aug 2025

6/10 Okay

Daniel

Liked: Cleanliness
Disliked: Amenities
Great location but too small, uncomfortable and dark room. You feel like sleeping in a closet. Only one of the rooms have A/C. Minimum amenities, no TV and the entrance is like a window: super difficult to identify as a door during the night and even more difficult to handle luggage through its tiny but steppy stair.
Stayed 3 nights in Jul 2025

8/10 Good

MARCO AURELIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Boa localização

Ótima localização, check-in um pouco complicado, mas é importante as pessoas lembrarem de fazer contato com mais de 24h antes da hospedagem para se orientarem acerca do check-in e saberem que na porta você já consegue conexão com wi-fi para executá-lo. Atende muito bem, ótimo custo-benefício.
Stayed 2 nights in Jun 2025

2/10 Terrible

Andrea

Disliked: Cleanliness
Huele a orines, el agua huele feo, no tienen consigna. No reserven ahí.
Stayed 2 nights in Jul 2025

10/10 Excellent

Daria Katarzyna

Liked: Property conditions & facilities
Buena ubicación y limpieza
Stayed 1 night in Jul 2025

8/10 Good

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa localização e ambiente agradável para curtas estadias.
Stayed 2 nights in Jun 2025

6/10 Okay

John

Liked: Cleanliness
Disliked: Staff & service, amenities
The location was excellent but without any staff on site, many people stood for nearly an hour at the front door trying to figure out the system to get in. It was not explained very well and the instructions were confusing and poorly managed, from the customer's perspective. Once we learned the system, the rest worked out well. There was no one onsite to contact, and the number provided did not answer. Also, no one responded to email. The room and bathroom were clean. There was no television in the room. It felt like a dormitory room. Very basic. The shared bathroom was a surprise, but it worked out. The trick is to be the first one in to shower the night before. Also there were so many threats to be charged additional fees that it felt unwelcoming. If this is the future of AI Hoteling, I won't do it again. There has to be a human interface somewhere along the line.
Stayed 1 night in Jun 2025

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Puntos a tener en cuenta en tu estancia!.

La llegada fue muy bien, tienes que entrar al hotel a la hora del CheckIn si llegas antes de la hora no se te activa el botón de acceso y se te envía un mensaje que debes esperar hasta las 15:00. La habitación correcta por la relación precio valor, todo bien acomodado, las camas hechas, el baño limpio, la habitación le faltaba un poco mas de limpieza del suelo, pero nada que destacar negativo, solo es una sugerencia. Son muy estrictos con el CheckIn y el CheckOut, cuando te marches, lee muy bien el mail de salida y está seguro que has presionado el botón de salida antes de las 12:00 porque si no te enviarán un mail con un recargo de 15€, yo lo pude solventar ya que les escribí de inmediato por el chat y les dije que certificaran mi salida por las cámaras y no hubo problema, pero has de ser rápido. El Chatflow que es la única forma que funciona la atención es muy profesional, otro punto a tener en cuenta siempre ten tu móvil con batería y no borres el mail de indicaciones para que puedas acceder al hotel y a tu habitación. Es un buen hotel para estancias cortas, cumple con todo para mi forma de valorarlo.
Stayed 2 nights in May 2025

6/10 Okay

Andrea

Liked: Amenities
Tiene demasiado olor a cigarro y faltan cobijas para el frío
Stayed 2 nights in May 2025

10/10 Excellent

jaime

Liked: Cleanliness, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in May 2025

8/10 Good

Avelina

Liked: Cleanliness
Disliked: Staff & service
Mandar las fotos más certeras. Confunden a los huéspedes aunque está bien
Stayed 3 nights in Apr 2025

8/10 Good

Jairo

Liked: Cleanliness, property conditions & facilities, room comfort

Buena ubicación, lee muy bien las indicaciones

Escogimos este hospedaje por la ubicación y el precio La ubicación es muy buena, justo a una cuadra del Parque del Retiro y a unos pasos del Museo del Prado A pesar de las instrucciones es un poco confuso dar con el lugar, es una puerta muy pequeña la cual abres a través de una ventana de internet, y ya dentro requieres otros dos accesos con este método No tienen lugar para resguardar las maletas, lo que lo hace muy poco práctico, el check in es muy tarde (3pm) Y el check out es a la 11am, si no lo haces así, te penalizan con un cobro extra
Stayed 2 nights in Apr 2025

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.