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Password to Madrid Gran Vía (Self Check in)

Property class: 3

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Photo gallery for Password to Madrid Gran Vía (Self Check in)

A modern living room with a sofa, a coffee table, and a lamp. There is a door leading to another room and a sign indicating an exit. - Password to Madrid Gran Vía (Self Check in) (Madrid)
A neatly arranged hotel room with a large bed, bedside lamps, a chair, and a door leading to a bathroom. - Password to Madrid Gran Vía (Self Check in) (Madrid)
A group of people on a balcony with a view of buildings, a wooden table with bowls, and a red chair. - Password to Madrid Gran Vía (Self Check in) (Madrid)
A hotel hallway with a sofa, a round table with a vase, a TV mounted on the wall, and a wooden ceiling. - Password to Madrid Gran Vía (Self Check in) (Madrid)
A group of people dining at a round table with various dishes, a laptop, and glasses of water in a kitchen with white cabinets and a tiled backsplash. - Password to Madrid Gran Vía (Self Check in) (Madrid)
A short walk from Royal Palace of Madrid and Plaza Mayor, Password to Madrid Gran Vía (Self Check in) provides laundry facilities and more. Guests can connect to free in-room WiFi.

Reviews

6.6 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Laundry
  • Room service

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Room options

View all photos for Economy Double Room

A bedroom with a bed, bedside tables, a nightstand, a wall-mounted air conditioner, and a door leading to another room.

Economy Double Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Double Room

A neatly made bed with a headboard, two bedside lamps, and a window with curtains.

Basic Double Room

  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Single Room

A modern bedroom with a bed, bedside table, and a nightstand. There is a window with curtains, a mirror, and a wall-mounted air conditioner.

Basic Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

View all photos for Comfort Double Room

A modern bedroom with a large bed, a headboard, and two framed pictures on the wall.

Comfort Double Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, City View

A neatly made bed with a headboard, two bedside lamps, and two framed butterfly pictures on the wall.

Deluxe Double Room, City View

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

A bedroom with a bed, bedside table, lamp, and a bathroom with a sink and mirror.

Single Room

  • 13 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Twin Bed

About the neighborhood

Located in Madrid, Password to Madrid Gran Vía (Self Check in) is in the city center. Royal Palace of Madrid and Plaza de Cibeles are notable landmarks, and travelers looking to shop may want to visit Gran Via and Paseo de la Castellana. Looking to enjoy an event or a game? See what's going on at Bernabéu Stadium or Movistar Arena. Visit our Madrid travel guide
Map
Calle leganitos 25,, Madrid, 28015

What's nearby

  • A cityscape at dusk with historic buildings, a prominent Rolex store, and a busy street.
    Gran Via
    2 min walk - 0.1 miles
  • A large, multi-story building with a central fountain and surrounding greenery.
    Plaza de España
    2 min walk - 0.1 miles
  • A grand historic building with classical architecture, featuring columns, statues, and a dome.
    Royal Palace of Madrid
    6 min walk - 0.4 miles
  • A statue of a man on horseback in front of a red building with white windows and balconies.
    Plaza Mayor
    8 min walk - 0.5 miles
  • A statue of a bear holding a tree with the inscription "50 AÑOS EN SOL".
    Puerta del Sol
    10 min walk - 0.5 miles

Getting around

  • Plaza de Espana Station
    3 min walk
  • Madrid Principe Pio Station
    14 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    31 min drive

Restaurants

  • Burger King
    2 min walk
  • Mesón El Jamón
    3 min walk
  • VIPS
    2 min walk
  • Museo del Jamón
    2 min walk
  • Txapela
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily on-the-go breakfast available 7:30 AM to 10:30 AM for a fee: EUR 13 for adults and EUR 13 for children

Family friendly

  • Laundry facilities

Conveniences

  • Laundry facilities
  • Virtual front desk

Accessibility

  • No elevator

More

  • Communal living room
  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests must contact the property in advance for check-in instructions and smart lock details; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
A virtual front desk provides assistance to guests
Information provided by the property may be translated using automated translation tools

Access methods

Private entrance, smart lock

Pets

Pets allowed for an extra charge of EUR 30 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Optional extras

  • Fee for to-go breakfast: approximately EUR 13 for adults and EUR 13 for children
  • Pet fee: EUR 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Property Registration Number B02831667

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Frequently asked questions

Is Password to Madrid Gran Vía (Self Check in) pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 30 per pet, per stay. Service animals are exempt from fees.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at Password to Madrid Gran Vía (Self Check in)?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Password to Madrid Gran Vía (Self Check in)?

Check-out is at 11:00 AM.

Where is Password to Madrid Gran Vía (Self Check in) located?

Located in Madrid Centro, this hotel is steps from Plaza de España and Gran Via. Plaza Mayor and Puerta del Sol are also within 15 minutes. Plaza de Espana Station and Santo Domingo Station are within a 5-minute walk.

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Reviews

Password to Madrid Gran Vía (Self Check in) Reviews

6.6

6.2

Cleanliness

6.8

Amenities

7.2

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 17 out of 52 reviews
Rating 8 - Good. 8 out of 52 reviews
Rating 6 - Okay. 10 out of 52 reviews
Rating 4 - Poor. 4 out of 52 reviews
Rating 2 - Terrible. 13 out of 52 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
we enjoyed the area and convenience of this
Stayed 4 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, communication
Bad bit first, checked in at 3 only to find my rooms not been cleaned but found a staff member so easily sorted. Could do with shampoo soap shower gel etc and a decent sized bin. Location great. The lift is pretty cool.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

IT was good to stay easy feeling with reasonable price
Stayed 2 nights in Nov 2025
Verified review

2/10 Terrible

Liked: Check-in
Disliked: Communication, listing accuracy
Location is good . Staff bad. Many restaurants around, shopping many places. No laundry. I don’t recommend this place. Big mistake, I picked the wrong place for my wife .
Stayed 5 nights in May 2026
Verified review

6/10 Okay

It is very small room. Staff is friendly. Location is the best.
Stayed 2 nights in Nov 2025
Verified review

8/10 Good

Liked: Cleanliness, amenities, communication
The room was clean (sheets, floor, toilet, all.), the ceiling was high. It seemed to have expanded the space. The location of the place was convenient.
Stayed 2 nights in Feb 2026
Verified review

6/10 Okay

Liked: Communication
Disliked: Property conditions & facilities
Location is fantastic. Cleanliness and upkeep left something to be desired. Mattress was dated and sloping in the middle which made a good nights sleep challenging. Would not stay again.
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and easy stay.
Stayed 2 nights in Nov 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
please read all revues .
Stayed 4 nights in Oct 2026
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
Well adequet and calm I will like to visit nest time
Stayed 4 nights in Jan 2026
Verified review

4/10 Poor

Disliked: Cleanliness, listing accuracy
The property is filled with black mold. It’s all over the room and bathroom. The bathroom door does not close and the property states there is AC but the AC is broken and we were not told this at all. The safe in the room was broken as well.
Stayed 2 nights in Jul 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
When I arrived in the room, the electricity was not connected. It was only restored the following morning. While taking a shower, water started dripping from the ceiling, and there was also a leak spreading into the bedroom next door. No helpful communication at all; on the contrary, the replies on WhatsApp were evasive, and when I pointed it out, they deleted the message
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
They should describe that this is not a hotel, and that even towels will cost you 10€. Is difficult to get information and the standard response will be, look at the site.
Stayed 4 nights in Oct 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, property conditions & facilities
We arrived and it’s not clean yet we had to wait before we got in
Stayed 5 nights in Oct 2025
Verified review

6/10 Okay

Liked: Communication
Disliked: Cleanliness
The shower had water damage and mold on the ceiling of the shower. Other than that it was fine.
Stayed 2 nights in Nov 2025
Verified review

6/10 Okay

Liked: Check-in
Disliked: Communication, listing accuracy
Meh. It’s a room. Frills? Nah. AC? I mean it’s there, but you can’t set it. View? The inside of a patio. Stuffy? Yes. If you need a place with four walls and a roof, this is it. If you need ANYTHING else, pay a bit more. You ended up just walking out my last day and getting a nice hotel. On a scale of somewhere between sleeping on a metro bench and a high end hotel. I would never do again. But maybe your needs are ok of you just need a place to stay. Ooh, and don’t expect to communicate with the hotel. They pride themselves on ignoring your messages.
Stayed 5 nights in May 2026
Verified review

4/10 Poor

Disliked: Cleanliness, room comfort, communication
I very rarely leave reviews, but this place was so disappointing I felt I needed to. Didn’t get my checkin email, had to ring the morning I was due to checkin chasing it. Lift didn’t work. Room floor was dusty & obviously hadn’t been cleaned properly. Shower room was far too small, hardly any room between wall & toilet to be able to access it comfortably. Blinds didn’t keep out light & corridor light streamed in from around the door as it didn’t fit snuggly into the door jam.
Stayed 3 nights in Nov 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No deberian tener este ligar en la plataforma
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adecuado para pasar la noche
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El elevador no funciona, todo lo demás estuvo perfecto
Stayed 3 nights in Oct 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, listing accuracy
No es un lugar nada recomendable, es muy caro para lo que ofrecen, tiene un ascensor antiguo diminuto que no funciona, las habitaciones son pequeñas y viejas. La limpieza deja mucho que desear… Los cojines y las toallas estaban sucios . No hay papel higiénico, ni jabón de manos. Se escucha todo el ruido de la calle ( hay clubs en esa misma calle )
Stayed 2 nights in Jun 2026
Verified review

6/10 Okay

Liked: Cleanliness
todo estivo ok
Stayed 5 nights in May 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, communication, listing accuracy
Im Bad überall Schimmel, die "Ablage" hat sich aus den letzten Silikonfugen gelöst, benutzen konnte man diese sowieso nicht. Das Bett war nicht einmal 140, was für zwei Erwachsene untragbar ist, geschweigedenn gab es keine Polster, in der Nacht konnte man die Ratten in der Zwischendecke nagen hören, die Lampen hingen zur Hälfte aus ihren Fugen raus. Wenn man das nicht verputzt Fenster öffnet, schaut man direkt in einen Mini Bereich dort liegen dann Zigarettenstummel ohne Ende, die sich im Einklang mit Taubenexkrementen befinden. Die Duschwand funktionierte nicht, der Wasserhahn spritze in alle Richtungen, Shampoo und Duschgel gab es sowieso nicht. Und zu guter letzte sollte man erwähnen, dass die "Eingangstüre", war einfach nur ein Holzbrett, 5cm über dem Boden aufhörte, so schien immer das Licht herein, man hörte jedes Wort das um einen herum gesprochen wurde und das sogenannte Codepad war das "Schloss" welches die Türe versperrte, war der gleiche Code wie bei der Eingangstüre wo alle hinein können und der einzige Mechanismus zum Abschließen dieses Holzbretts, war der Code, kein zusätzliches Schloss, nichts, absolut gar nichts. Nie nie wieder, diese "Unterkunft" sollte schließen müssen. Wir sind nach zwei Nächten in ein Hotel umgezogen.
Stayed 9 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Me gusto Mucho mi estadia, tal cual las fotografias. Habitación Limpia, Todo me Gusto Lo Unico es que no habia plancha para ropa, le consulte a la sra de limpieza y me respondio que no habia.
Stayed 4 nights in Apr 2026
Verified review

2/10 Terrible

Disliked: Cleanliness, check-in, communication, listing accuracy
Es un lugar demasiado incómodo, fue una experiencia muy mala, demasiado ruido, huele a humedad, no tiene jabón, shampoo, no hacen aseo diariamente, es muy difícil que no haya personal, pues no hay control del ruido y las personas se comportan de manera muy desordenada, inicialmente me ubicaron en un cuarto, justo al lado de la lavadora y secadora, el ruido Mercado de San Agustín insoportable, luego me trasladaron a una habitación aún más pequeña por el reclamo que realice, aún así no fue cómodo y encima de todo, estoy tres días y no hacen aseo, porque son sus políticas. El servicio vs el costo, nada que ver muy malo, por ese precio se pueden encontrar mejores hospedajes en Madrid. La ubicación es muy buena, pero es lo único bueno, las camas pequeñas. Terrible experiencia. Hasta hoy ha Sido mi única mala experiencia en Europa. No le recomendaría este hospedaje a nadie y creo que Hoteles.com debería hacer una revisión mas a detalle de lo que publican en su pagina, pues estoy completamente decepcionado con este mal lugar para hospedarse
Stayed 3 nights in Apr 2026