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Tru by Hilton Madison West, WI

Property class: 2.5

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Photo gallery for Tru by Hilton Madison West, WI

An outdoor seating area with wicker sofas and chairs, a fire feature, and a stone wall. - Tru by Hilton Madison West, WI (Madison)
A reception desk with two computer monitors, a wooden counter, and two upholstered chairs. - Tru by Hilton Madison West, WI (Madison)
A modern hotel lobby with a bar area, seating, and a reception desk. - Tru by Hilton Madison West, WI (Madison)
A breakfast area with a sign reading "TOP IT BREAKFAST" and sections for coffee, donuts, yogurt, oatmeal, and fruit. - Tru by Hilton Madison West, WI (Madison)
A snack kiosk with a variety of packaged snacks and beverages. - Tru by Hilton Madison West, WI (Madison)
Located close to University of Wisconsin Hospital and Clinics and University of Wisconsin-Madison, Tru by Hilton Madison West, WI provides a free breakfast buffet, a terrace, and a 24-hour gym. In addition to a 24-hour business center, guests can connect to free in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 1 King Bed

A modern hotel room with a large bed, a television, and a small table.

Room, 1 King Bed

9.6 out of 10
Exceptional
(153 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(89 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(4 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible, Bathtub (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 1 King Bed, Accessible (Hearing)

A modern hotel room with a bed, desk, and window with a city view.

Room, 1 King Bed, Accessible (Hearing)

9.8 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(10 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

A hotel room with two beds, a desk with a TV, a chair, and a window with a view.

Room, 2 Queen Beds, Accessible (Roll-In Shower)

10.0 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

A hotel room with two beds, each with a wooden headboard, white bedding, and a small nightstand between them.

Room, 2 Queen Beds, Accessible (Hearing)

10.0 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free WiFi

View all photos for King Room

A bedroom with a bed, a bedside table, a small stool, a door, and a mirror.

King Room

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room-Hearing Accessible

A modern hotel room with a bed, a small table, a mirror, and a door.

King Room-Hearing Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for King Room With Roll-in Shower-Mobility Accessible

A modern bedroom with a bed, a small desk, and a door leading to another room.

King Room With Roll-in Shower-Mobility Accessible

  • Sleeps 2
  • 1 King Bed
  • Free WiFi

About the neighborhood

Located in Madison, Tru by Hilton Madison West, WI is in the business district. Check out an event or a game at Camp Randall Stadium, and consider making time for Henry Vilas Zoo, a top attraction not to be missed. Visit our Madison travel guide
Map
8102 Watts Rd., Madison, WI, 53719

What's nearby

  • A lakeside café with colorful chairs and tables, people relaxing, and boats on the water.
    University of Wisconsin-Madison
    13 min drive - 6.6 miles
  • A stone archway with inscriptions and statues, surrounded by greenery.
    Camp Randall Stadium
    16 min drive - 8.0 miles
  • A large white building with a dome and columns, surrounded by trees and a flower bed.
    Capitol Square
    19 min drive - 12.8 miles
  • West Towne Mall
    2 min drive - 1.4 miles
  • Elver Park
    3 min drive - 1.6 miles

Getting around

  • Madison Station
    18 min drive
  • Dane County Regional Airport (MSN)
    30 min drive

Restaurants

  • Chick-fil-A
    4 min drive
  • Culver's
    4 min drive
  • The Cheesecake Factory
    4 min drive
  • Dave & Buster's
    4 min drive
  • Olive Garden
    4 min drive

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Billiards/pool table
  • Foosball table
  • Games

Family friendly

  • In-room crib
  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business center

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2018
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 45 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Tru by Hilton Madison West, WI pet-friendly?

Yes, this property allows cats and dogs (limit 2 total) with a maximum weight of up to 45 lbs per pet. There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Tru by Hilton Madison West, WI?

Check-in begins at 3 PM.

What time is check-out at Tru by Hilton Madison West, WI?

Check-out is at noon.

Where is Tru by Hilton Madison West, WI located?

Situated in the business district, this hotel is within 9 mi (15 km) of University of Wisconsin-Madison, University of Wisconsin Hospital and Clinics, and Camp Randall Stadium. Henry Vilas Zoo and Kohl Center are also within 9 mi (15 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Tru by Hilton Madison West, WI Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 842 out of 1090 reviews
Rating 8 - Good. 174 out of 1090 reviews
Rating 6 - Okay. 46 out of 1090 reviews
Rating 4 - Poor. 8 out of 1090 reviews
Rating 2 - Terrible. 20 out of 1090 reviews

Reviews

Verified review

10/10 Excellent

MARLIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent beds, nice breakfast.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very smartly designed hotel with an excellent breakfast and helpful staff!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, great breakfast! Very small rooms.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Kristine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious and fresh breakfast, very clean room. Felt very comfortable. I asked for two extra pillows and they delivered them right away. Would definitely stay again.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean rooms, bathrooms and lobby/hangout area. Love the bubble hockey and outdoor seating areas. Excellent breakfast selection. Great location!
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Sequnoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was super friendly. The breakfast was good and even if you came late they still made sure you had food to eat. The rooms were very clean. You control the heat and air.
Stayed 5 nights in Aug 2026
Verified review

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly place and staff. Keep up the great work.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really clean, nice staff, rooms are small and you can hear through the walls / ceilings, but super clean and really nice property
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

DonnaKaye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay location easy to access.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in, friendly staff , breakfast was good.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Business trip. Spent two nights here and it was clean, staff were great.
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Gracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, easy parking breakfast included easy check-in all around a decent hotel to stay in
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, helpful staff.
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, great breakfast, quiet spots to work, excellent parking and near Brennan’s grocery. Would stay here again. 10/10
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

JOSEPH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really had a lovely stay at Tru. Quiet, clean, comfortable bed. Breakfast was really good quality and a range of selections. Would stay here again. 10/10
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean great breakfast
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Angelina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean rooms. Great place to stay!
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Bonnie L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very quiet, parking is right in front of the building. Close to restaurants and bars. Room was very clean, the bed was comfortable.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Services were excellent, good location for exploring the area.
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable at a nice price.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great price and location for our trip. Breakfast had plenty of options. The coffee and hot water for tea or hot chocolate is really nice to have available. The staff has been friendly and helpful. It's our go-to hotel!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The TRU is bright and fun, clean and nice rooms. We really enjoyed the large gathering room, we played cards and hung out and it was a great environment to unwind.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Clean room and nice breakfast with plenty of variety in choices.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly, room was clean, breakfast selection was good and the hotel was quiet.
Stayed 1 night in Apr 2026