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Primestay Extended Suites

3.0 star property
Travelers start their mornings with a full breakfast buffet at this Madison hotel, then choose between relaxing at the indoor pool or hitting the well-equipped gym

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Photo gallery for Primestay Extended Suites

32-inch LCD TV with cable channels, TV - Primestay Extended Suites (Madison)
Reception - Primestay Extended Suites (Madison)
BBQ/picnic area - Primestay Extended Suites (Madison)
Free daily buffet breakfast - Primestay Extended Suites (Madison)
Indoor pool - Primestay Extended Suites (Madison)
Residence Inn by Marriott Madison East in central Madison offers a complimentary breakfast buffet and evening manager's reception. Enjoy in-room WiFi, an indoor pool, fitness center, luggage storage, and outdoor barbecue grills for a convenient stay.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Standard Suite

32-inch LCD TV with cable channels, TV

Standard Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 2 Bedrooms, Roll-in Shower (Communications)

Suite, 2 Bedrooms, Roll-in Shower (Communications) | Living area | 32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms, Roll-in Shower (Communications)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 70 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Premium Suite

32-inch LCD TV with cable channels, TV

Premium Suite

Highlights

Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 70 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications) | Living area | 32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom, Accessible Bathtub (Mobility,Communications)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 King Bed

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications) | Premium bedding, pillowtop beds, individually furnished, desk

Studio Suite, 1 King Bed, Accessible Bathtub (Mobility,Communications)

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

32-inch LCD TV with cable channels, TV

Suite, 2 Bedrooms

Highlights

Separate dining area
Separate sitting area
Individually furnished
Fireplace
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
  • 70 sq m
  • Sleeps 6
  • 2 King Beds

View all photos for Suite, 1 Bedroom

32-inch LCD TV with cable channels, TV

Suite, 1 Bedroom

Highlights

Separate dining area
Separate sitting area
Individually furnished
Air conditioning
Free cribs/infant beds
Kitchen
Full-sized refrigerator/freezer
Dining table
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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About the neighborhood

Located in Madison, Primestay Extended Suites is in the city center. Madison Children's Museum and UW Goodspeed Family Pier are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Olbrich Botanical Gardens and Sun Prairie Family Aquatic Center. Looking to enjoy an event or a game? See what's going on at Camp Randall Stadium or Alliant Energy Center. Visit our Madison travel guide
Map
4862 Hayes Rd, Madison, WI, 53704

What's nearby

  • Chopped Chicken Salad that was mighty tasty.
    East Towne Mall
    13 min walk - 0.7 miles
  • #OrbitzTravel
    University of Wisconsin-Madison
    16 min drive - 7.7 miles
  • Historic Arched Entry to Camp Randall Stadium
    Camp Randall Stadium
    17 min drive - 8.3 miles
  • American Center
    19 min walk - 1.0 mile
  • Alliant Energy Center
    14 min drive - 14.1 miles

Getting around

  • Madison Station
    22 min drive
  • Dane County Regional Airport (MSN)
    14 min drive

Restaurants

  • McDonald's
    14 min walk
  • Texas Roadhouse
    13 min walk
  • Texas Roadhouse
    15 min walk
  • Portillo’s
    16 min walk
  • Chipotle Mexican Grill
    10 min walk

About this property

Primestay Extended Suites

Hotel located in Greater Sandburg
A free breakfast buffet, a free manager's reception, and dry cleaning/laundry services are just a few of the amenities provided at Primestay Extended Suites. Enjoy the 24-hour gym, as well as activities like basketball. Free in-room WiFi is available to all guests, along with a business center and a snack bar/deli.
You'll also enjoy perks such as:
  • An indoor pool
  • Self parking (surcharge), a water dispenser, and 1 meeting room
  • Coffee/tea in the lobby, an elevator, and luggage storage
  • Smoke-free premises, a front-desk safe, and a banquet hall
Room features
All 66 individually furnished rooms feature comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
  • Recycling and LED light bulbs
  • Bathrooms with shower/tub combinations and hair dryers
  • 32-inch LCD TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Similar properties

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  • Pool
  • Hot tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 586 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Free manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool

Family friendly

  • Dining table
  • In-room crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • Business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Front entrance ramp
  • Grab bar in bathtub
  • Grab bar near toilet
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1994
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Rooftop garden
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Primestay Extended Suites have a pool?

Yes, this property has an indoor pool.

Is Primestay Extended Suites pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is available for a fee.

What time is check-in at Primestay Extended Suites?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of USD 25.00 (subject to availability).

What time is check-out at Primestay Extended Suites?

Check-out is at 11:00 AM. Late check-out is available for USD 25.00 (subject to availability).

Where is Primestay Extended Suites located?

Located in Greater Sandburg, this hotel is within 1 mi (2 km) of American Center and East Towne Mall. Madison Area Technical College and Sycamore Dog Park are also within 3 mi (5 km).

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Reviews

Primestay Extended Suites Reviews

8.4

Very Good

8.6

Cleanliness

8.8

Location

9.0

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 150 out of 283 reviews
Rating 8 - Good. 77 out of 283 reviews
Rating 6 - Okay. 28 out of 283 reviews
Rating 4 - Poor. 12 out of 283 reviews
Rating 2 - Terrible. 16 out of 283 reviews

Reviews

8/10 Good

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and very friendly staff.
Stayed 2 nights in Apr 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff there is awesome, and clean place!
Stayed 1 night in Nov 2024

6/10 Okay

Sathish

Liked: Cleanliness, staff & service
Clean property, good location. Disappointed with the sub-par breakfast.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and roomy
Stayed 1 night in Jan 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room and the 2 bedroom suite made the 4 of us very comfortable.
Stayed 1 night in Jul 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities
Room was described exactly how it was.It was nice to have two separate bedrooms and kitchen was well equipped with dishes and everything
Stayed 2 nights in Mar 2025

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Great room loved the fireplace and spacious room.
Stayed 3 nights in Feb 2024

8/10 Good

Dale

Liked: Cleanliness, amenities, property conditions & facilities
Actually a very nice facility. Close to restaurants and shopping. Room was quiet. Staff friendly. Laundry.
Stayed 7 nights in Feb 2025

8/10 Good

Gregg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place

Nice hotel. The room was pretty comfortable, beds were good, breakfast was also good. My obly complaint was the powder room design, the tp holder should be free standing. Where its mounted practically overhangs the toilet bowl.
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyed my stay, but...

I enjoyed my stay at the Residence Inn. The kitchen was well stocked with what I needed and the room was comfortable. Overall the stay was nice. There were two issues: 1. The toilet didn't flush properly. The water filled up really high and I was concerned that it was going to overflow. The front desk staff offered two good solutions--move to another room or use a pludger. 2. The tissue metal dispenser was too close to the toilet and the toilet was too close to the wall. I banged my elbow several times on the dispenser's sharp edges. That was painful and very unpleasant. The employees were very friendly and professional. They really helped me have a pleasant stay.
Stayed 3 nights in Jul 2025

4/10 Poor

Rebecca

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Wouldn’t do it again!

Variety of shopping and eating around the hotel was great. The hotel itself was ok…just ran down. The reason for the poor score is, hotel staff came in and out of the room (not housekeeping) multiple times without communicating. We could not get a clear answer as to why they went in the first time. The second was to remove the C02 detector (first thing in the morning while we were in pajamas), then entered again in the afternoon while we were gone. This was all within 24 hours. I spoke with the assistant GM Nat. Who thought me being upset by this was funny. She told me they were doing routing maintenance and were not sure how many more times the would be in and out and they weren’t required to inform us. She also stated hotels weren’t required to let us know. Those are just the entries I knew about…being that it was just us 2 females traveling, we felt unsafe with random men letting themselves in and out of the room.
Stayed 6 nights in Sep 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Okay, but tired

This is located with a dozen other name brand hotels, so we were surprised to find out how tired the decor was. Beat up walls in the elevator, groans when the elevator was working, tired furniture in the room. But, I'm happy the breakfast offerings were varied and they used washable plates. We just needed to crash for the night, but if I would to spend more time in town, or had a different purpose, I would choose another hotel.
Stayed 1 night in Dec 2023

10/10 Excellent

Marbella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel. Just more items for breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Spencer Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
The shower had a hole in the wall
Stayed 2 nights in Sep 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed with Residents Inn & Suites. This is the second one we have stayed at and loved both.
Stayed 1 night in Oct 2024

10/10 Excellent

Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So perfect for seven of us. Favorite hotel so far. Coming back this summer
Stayed 1 night in Mar 2025

6/10 Okay

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was nice, just didn’t have rooms available at check in
Stayed 1 night in Jun 2025

2/10 Terrible

Alexander

Disliked: Cleanliness, property conditions & facilities
My family and I stayed at this property several times when it was a Marriott Residence Inn. However during our stay for Christmas and New Years, new owners came in, it became a Primestay, and things went downhill very fast. We were told nothing would change and our reservations were safe but I saw other people being turned away since they had Marriott reservations. The next day the breakfast buffet - which had featured waffles, sausages, bacon and eggs - became cold food only due to some vague issue in the kitchen. A few days later the wifi stopped working along with the sole computer in the business center. And there was an abandoned car in the parking lot. When I returned home I found they had charged $200 to my card for incidentals but even after a week had not rescinded the charge. I had to take it up with my credit card company because I couldn't find a phone number for the Primestay. I never saw a good place go downhill so fast. Maybe the new owners will get their act together but I would avoid the place for the next few months.
Stayed 15 nights in Dec 2025

6/10 Okay

Tim

Liked: Staff & service, room comfort
Old, dark, needed updating. The furniture (desk chair and couch) needed a good cleaning. Bathroom so dark could not read contents of bottles (shampoo, conditioner, shower gel). Breakfast was about the same quality as other hotels offering breakfast.
Stayed 1 night in Sep 2025

2/10 Terrible

Lontier

Disliked: Cleanliness, property conditions & facilities
I would never be back.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Staff & service, room comfort
The room was nice and spacious. The bathroom seemed pretty run down between the toilet & shower. I’m 5’8 and I had to duck to use the shower which is not typically normal.
Stayed 1 night in Jun 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service, room comfort
The hotel staff was friendly but if you are on the bottom floor, you will be able to hear the people in the room above you breathe. Other than the constant footsteps and talking, the room was comfortable.
Stayed 1 night in May 2025

6/10 Okay

Dan

Madison east

Older hotel that has thin walls and floors. Area isn’t good around the hotel.
Stayed 1 night in May 2025

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here

This is a terrible hotel. Woke up 2x in the middle of the night from fire alarm. Woke up to a bug crawling in my leg. Bathroom was gross
Stayed 1 night in Jul 2025

10/10 Excellent

AMINMENCHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free breakfast and free parking