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Holiday Inn Madison at The American Center by IHG

3.0 star property
Hotel in Madison with airport shuttle service and a 24-hour fitness center

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Photo gallery for Holiday Inn Madison at The American Center by IHG

Property amenity
Exterior
Exterior
Indoor pool
Pillowtop beds, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 11 of 11 rooms

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Sofa bed
Fan
Pillowtop bed
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Top Floor)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Suite, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Pillowtop beds, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

Highlights

Soundproofed
Air conditioning
Free cribs/infant beds
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
Fan
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
5109 W Terrace Dr, Madison, WI, 53718

What's nearby

  • American Center - 1 min walk - 0.0 miles
  • East Towne Mall - 2 min drive - 1.4 miles
  • Madison Area Technical College - 4 min drive - 2.9 miles
  • University of Wisconsin-Madison - 17 min drive - 8.5 miles
  • Camp Randall Stadium - 18 min drive - 9.2 miles

Getting around

  • Madison Station - 25 min drive
  • Dane County Regional Airport (MSN) - 16 min drive

Restaurants

  • ‪Chick-fil-A - ‬5 min drive
  • ‪McDonald's - ‬4 min drive
  • ‪Culver's - ‬5 min drive
  • ‪Texas Roadhouse - ‬4 min drive
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min drive

About this property

Holiday Inn Madison at The American Center by IHG

Hotel in the business district
Take advantage of a free roundtrip airport shuttle, a grocery/convenience store, and a terrace at Holiday Inn Madison at The American Center by IHG. For some rest and relaxation, visit the hot tub. The on-site restaurant, Geiers Grill, offers breakfast, dinner, and happy hour. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
Additional perks include:
  • An indoor pool
  • Free self parking
  • Full breakfast (surcharge), express check-out, and a TV in the lobby
  • A front-desk safe, a 24-hour front desk, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 138 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and desk chairs.
More conveniences in all rooms include:
  • Heating and fans
  • Pillowtop mattresses, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • 32-inch HDTVs with satellite channels
  • Refrigerators, coffee/tea makers, and daily housekeeping

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily full breakfast available 6:30 AM to 9:30 AM for a fee: USD 10 to 20 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Geiers Grill

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,460 square feet of conference space
  • 24-hour business center
  • 4 meeting rooms
  • Computer station

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Fan
  • Free local calls
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 10.00 to 20.00 per person
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel Madison American Center
Holiday Inn Madison American Center
Holiday Inn Madison At The American Hotel Madison
Madison Holiday Inn
Holiday Inn Madison American Center Hotel
Holiday Inn American Center Hotel
Holiday Inn American Center
Holiday Inn Madison at The American Center
Holiday Inn Madison at The American Center by IHG Hotel
Holiday Inn Madison at The American Center an IHG Hotel

Frequently asked questions

Does Holiday Inn Madison at The American Center by IHG have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is Holiday Inn Madison at The American Center by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Madison at The American Center by IHG?

Self parking is free at this property.

What time is check-in at Holiday Inn Madison at The American Center by IHG?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Holiday Inn Madison at The American Center by IHG?

Check-out is at noon.

Does Holiday Inn Madison at The American Center by IHG provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs 6:00 AM–11:00 PM on request.

Where is Holiday Inn Madison at The American Center by IHG located?

Situated in the business district, this hotel is steps from American Center, and within 3 mi (5 km) of Token Creek Park and East Towne Mall. Token Creek Park Dog Park is 3 mi (4.9 km) away.

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Holiday Inn Madison at The American Center by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 333 out of 608 reviews
Rating 8 - Good. 190 out of 608 reviews
Rating 6 - Okay. 50 out of 608 reviews
Rating 4 - Poor. 19 out of 608 reviews
Rating 2 - Terrible. 16 out of 608 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tom

Liked: Cleanliness, staff & service, amenities
Nice room. Wonderful Irish Pub nearby
Stayed 1 night in Apr 2025

10/10 Excellent

Cayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were really nice. Even though I only stayed one night it was a great stay. Staff were quite friendly and the hotel was clean. I would stay again!
Stayed 1 night in Mar 2025

2/10 Terrible

Jyotindra

Disliked: Staff & service
Reception counter
Stayed 1 night in May 2025

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, convenient location
Stayed 2 nights in Dec 2024

10/10 Excellent

Collin

Great
Stayed 1 night in Apr 2025

10/10 Excellent

Cecilia

Liked: Amenities
Good
Stayed 1 night in Apr 2025

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Got in late and left early, it was clean and quiet.
Stayed 1 night in Mar 2025

10/10 Excellent

PAUL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Might have been the nicest check in ever.
Stayed 1 night in Feb 2025

10/10 Excellent

Eryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay!

Check in was a breeze, friendly and informative ! Bar and Grill was delicious and waiter was fantastic! Breakfast was worth the $$
Stayed 1 night in Jan 2025

8/10 Good

Crilissa

Liked: Cleanliness, staff & service, amenities
Carpet needs to be replaced in the hallways
Stayed 2 nights in May 2025

10/10 Excellent

Nou

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it;
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean room, good breakfast and friendly staff. Would recommend.
Stayed 1 night in Jul 2024

4/10 Poor

Adrianna M

Disliked: Cleanliness, property conditions & facilities
The toilet seat was very stained and looked dirty. The siwe was missing one soap shelf and had other damaged areas by the door opening. Even though the rain shower faucet should be nice it doesn't provide water pressure water pressure. The bed and pillow were hard. I asked for an extra blanket and they did not have one but brought me a comforter instead. Staff was nice. TV worked well.
Stayed 3 nights in May 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about our experience was great from the friendly, helpful staff to the property condition to the great breakfast to the reasonable rate. We will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Mallory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good property for the price. Clean and no issues during our stay.
Stayed 5 nights in Nov 2024

10/10 Excellent

CODY

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice property. Bar and restaurant on premises so very convenient.
Stayed 1 night in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff service was superb. Shuttle service was the best we've ever used.
Stayed 2 nights in Nov 2024

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff super friendly and hotel is very clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Jennifer S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable and quiet. Nice hot breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Liked: Cleanliness, amenities, property conditions & facilities
Good value for the money
Stayed 1 night in Nov 2024

10/10 Excellent

Joaquin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic clean very very friendly people Loved it Great Breakfast
Stayed 1 night in Apr 2024

10/10 Excellent

Kylee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a delightful and peaceful gem - so quiet, comfortable, and clean. Grateful to the kind collective of folks who made a stressful reason to stay less stressful :)
Stayed 3 nights in Nov 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
enjoyed the bar
Stayed 1 night in Sep 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff very clean and good Restraurant very close by as well as airport
Stayed 1 night in Dec 2023

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed my stay the staff was awesome!!!
Stayed 1 night in Sep 2022