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DoubleTree by Hilton Madison East

4.0 star property
Hotel with free parking, a quick walk to East Towne Mall

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Photo gallery for DoubleTree by Hilton Madison East

Reception
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Corner

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Sofa bed
Blackout drapes/curtains
Hair dryer
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Sofa bed
Blackout drapes/curtains
Hair dryer
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Highlights

Air conditioning
Connecting rooms available
Mini-fridge
HDTV
Renovated in 2020
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

The Madison Concourse Hotel and Governor's Club

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
9.4 out of 10, Exceptional, 2,680 reviews
The Madison Concourse Hotel and Governor's Club

About the neighborhood

Map
4402 E Washington Ave, Madison, WI, 53704

What's nearby

  • East Towne Mall - 3 min walk - 0.2 miles
  • American Center - 2 min drive - 1.6 miles
  • Madison Area Technical College - 2 min drive - 1.4 miles
  • University of Wisconsin-Madison - 15 min drive - 7.0 miles
  • Camp Randall Stadium - 16 min drive - 7.7 miles

Getting around

  • Madison Station - 20 min drive
  • Dane County Regional Airport (MSN) - 11 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪Culver's - ‬5 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Portillo's Madison, Wisconsin - East Towne - ‬5 min walk

About this property

DoubleTree by Hilton Madison East

Upscale hotel remodeled in 2020 and located near East Towne Mall
Located close to Madison Area Technical College and American Center, DoubleTree by Hilton Madison East provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Tailwinds, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and laundry services
  • ATM/banking services, multilingual staff, and a water dispenser
  • Guest reviews say great things about the helpful staff
Room features
All 226 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch HDTVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Renovated entire property - November 2020
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 11:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Does DoubleTree by Hilton Madison East have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

Is DoubleTree by Hilton Madison East pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking at DoubleTree by Hilton Madison East?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Madison East?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Madison East?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Madison East located?

Situated near the airport, this hotel is within 1 mi (2 km) of East Towne Mall and American Center. Madison Area Technical College and Olbrich Botanical Gardens are also within 6 mi (10 km).

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DoubleTree by Hilton Madison East Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 738 out of 959 reviews
Rating 8 - Good. 155 out of 959 reviews
Rating 6 - Okay. 32 out of 959 reviews
Rating 4 - Poor. 21 out of 959 reviews
Rating 2 - Terrible. 13 out of 959 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, and banquets.
Stayed 2 nights in May 2025

8/10 Good

James Patrick

Liked: Cleanliness, property conditions & facilities
It was convenient to the airport and was fine for an overnight stay
Stayed 1 night in May 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice. Overall great
Stayed 1 night in Jun 2025

10/10 Excellent

Maeve

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Great staff. Delicious breakfast. Very clean.
Stayed 2 nights in Jun 2025

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super clean and everyone was friendly.
Stayed 1 night in May 2025

10/10 Excellent

James R.

Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 1 night in Apr 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay at a good price.
Stayed 1 night in Mar 2025

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very nice stay. The bar and restaurant was nice too.
Stayed 1 night in Mar 2025

8/10 Good

Jontell

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was nice, the rooms were clean, the fitness center was also clean. The area surrounding the hotel doesn’t
Stayed 1 night in May 2025

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked this place,close to airport..Very clean and friendly place
Stayed 1 night in Mar 2025

10/10 Excellent

Jeanne

Liked: Amenities, property conditions & facilities
Close to shopping and lots of restaurants. Large parking lot for the hotel made parking easy.
Stayed 1 night in Apr 2025

8/10 Good

David

Liked: Amenities
Had a great stay, very comfortable and friendly atmosphere.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gregorio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, property conditions & facilities
Clean. Friendly staff. Quiet.
Stayed 1 night in Jun 2025

10/10 Excellent

Jill

Liked: Property conditions & facilities
Very clean and very nice.
Stayed 1 night in Jun 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property and friendly service. Very well maintained and warm swimming pool. Room was spacious.
Stayed 1 night in May 2025

10/10 Excellent

Jacquelyn

Liked: Cleanliness, amenities, property conditions & facilities
Phenoneal staff, courteous, enjoyed their warm cookies upon check in. Comfortable beds and pillows. Very clean.
Stayed 2 nights in May 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Just nice
Stayed 1 night in May 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was perfect for our travel needs, great professional staff, clean and convenient location
Stayed 2 nights in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Customer service at check-in was exemplary
Stayed 1 night in Apr 2025

10/10 Excellent

HALIL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Great hotel, comfortable and modern. I enjoyed my stay here
Stayed 1 night in Feb 2025

10/10 Excellent

Kelli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in this area with easy access to the airport!
Stayed 1 night in Feb 2025

10/10 Excellent

Phil

Liked: Staff & service, amenities, property conditions & facilities
Excellent service
Stayed 2 nights in May 2025

10/10 Excellent

Angela

Liked: Staff & service, property conditions & facilities
Clean room, service great, great location.
Stayed 1 night in Feb 2025