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DoubleTree by Hilton Madison East

4.0 star property
Warm up by the cozy lobby fireplace or get energized with happy hour at Tailwinds restaurant. Enjoy convenient amenities like an indoor pool and gym to make your stay unforgettable.

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Photo gallery for DoubleTree by Hilton Madison East

Reception - DoubleTree by Hilton Madison East (Madison)
In-room safe, desk, laptop workspace, blackout drapes - DoubleTree by Hilton Madison East (Madison)
Indoor pool, open 6:00 AM to 10:00 PM, sun loungers - DoubleTree by Hilton Madison East (Madison)
Exterior - DoubleTree by Hilton Madison East (Madison)
Breakfast and dinner served, American cuisine - DoubleTree by Hilton Madison East (Madison)
In the heart of East Towne Mall, DoubleTree by Hilton Madison East offers a warm welcome with a fireplace in the lobby and on-site coffee shop/cafe. Unwind at the indoor pool or gym, enjoy American cuisine at Tailwinds restaurant, and take advantage of dry cleaning/laundry services. Previous guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Air conditioning

Room options

Available filters for rooms
Showing 24 of 24 rooms

View all photos for Studio Suite, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Corner

Studio Suite, 1 King Bed, Corner | In-room safe, desk, laptop workspace, blackout drapes

Studio Suite, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Studio, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed

9.6 out of 10
Exceptional
(31 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility) | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed, Accessible (Roll-In Shower, Mobility)

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed

9.4 out of 10
Exceptional
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 1 King Bed with Sofa bed, Accessible (Hearing)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds

9.4 out of 10
Exceptional
(117 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible, Bathtub (Mobility)

9.8 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

In-room safe, desk, laptop workspace, blackout drapes

Room, 2 Queen Beds, Accessible (Hearing)

9.4 out of 10
Exceptional
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

King Corner Studio Suite

  • Sleeps 4

View all photos for King Room

In-room safe, desk, laptop workspace, blackout drapes

King Room

  • Sleeps 2

King Room with Roll-in Shower-Mobility Accessible

  • Sleeps 2

King Room with Sofa Bed

  • Sleeps 4

King Room with Sofa Bed - Hearing Accessible

  • Sleeps 4

King Studio Suite

  • Sleeps 4

King Studio Suite-Hearing Accessible

  • Sleeps 4

Studio King Suite with Mobility Accessible Tub

  • Sleeps 4

2 Queen Beds Room

  • Sleeps 4

Room with Two Queen Beds-Hearing Accessible

  • Sleeps 4

Mobility Accessible-Two Queens with Tub

  • Sleeps 4

mobility hearing Access King Studio Suite with tub

  • Sleeps 4

About the neighborhood

Located in Greater Sandburg, a neighborhood in Madison, DoubleTree by Hilton Madison East is in a shopping district and near the airport. East Towne Mall is worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Olbrich Botanical Gardens and Henry Vilas Zoo. Looking to enjoy an event or a game? See what's going on at Camp Randall Stadium or Alliant Energy Center. Spend some time exploring the area's activities, including golfing and skiing. Visit our Madison travel guide
Map
4402 E Washington Ave, Madison, WI, 53704

What's nearby

  • East Towne Mall
    East Towne Mall
    3 min walk - 0.2 miles
  • University of Wisconsin-Madison
    University of Wisconsin-Madison
    21 min drive - 7.5 miles
  • Historic Arched Entry to Camp Randall Stadium
    Camp Randall Stadium
    22 min drive - 17.2 miles
  • American Center
    3 min drive - 1.6 miles
  • Madison Area Technical College
    3 min drive - 1.4 miles

Getting around

  • Madison Station
    20 min drive
  • Dane County Regional Airport (MSN)
    11 min drive

Restaurants

  • McDonald's
    3 min walk
  • Chick-fil-A
    4 min walk
  • Starbucks
    4 min walk
  • Culver's
    5 min walk
  • Taco Bell
    5 min walk

About this property

DoubleTree by Hilton Madison East

Upscale hotel near East Towne Mall
Located close to Madison Area Technical College and American Center, DoubleTree by Hilton Madison East provides a coffee shop/cafe, dry cleaning/laundry services, and a fireplace in the lobby. The on-site American cuisine restaurant, Tailwinds, offers breakfast, dinner, and happy hour. Free in-room WiFi is available to all guests, along with a bar and a gym.
You'll also find perks like:
  • An indoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), a TV in the lobby, and luggage storage
  • A front-desk safe, a 24-hour front desk, and a computer station
  • Guest reviews say great things about the helpful staff
Room features
All 226 rooms boast comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews speak positively of the clean rooms at the property.
Extra amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and tubs or showers
  • 55-inch HDTVs with premium channels
  • Mini fridges, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 15.95 for adults and USD 7.95 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Tailwinds

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12 meeting rooms
  • 24-hour business center
  • Computer station
  • Conference center (9,606 square feet of space)

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Elevator
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1987
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 15.95 for adults and USD 7.95 for children
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Hotel Madison
Crowne Plaza Madison
Madison Crowne Plaza
Crowne Plaza Hotel Madison
Doubletree By Hilton Madison
DoubleTree by Hilton Madison East Hotel
DoubleTree by Hilton Madison East Madison
DoubleTree by Hilton Madison East Hotel Madison

Frequently asked questions

Does DoubleTree by Hilton Madison East have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–10:00 PM.

Is DoubleTree by Hilton Madison East pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of USD 75 per pet, per stay. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at DoubleTree by Hilton Madison East?

Check-in start time: 4:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at DoubleTree by Hilton Madison East?

Check-out is at 11:00 AM.

Where is DoubleTree by Hilton Madison East located?

Located in Greater Sandburg, this hotel is within 1 mi (2 km) of East Towne Mall and American Center. Madison Area Technical College and Olbrich Botanical Gardens are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

DoubleTree by Hilton Madison East Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 795 out of 1009 reviews
Rating 8 - Good. 146 out of 1009 reviews
Rating 6 - Okay. 38 out of 1009 reviews
Rating 4 - Poor. 14 out of 1009 reviews
Rating 2 - Terrible. 16 out of 1009 reviews

Reviews

Verified

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great pool, helpful staff. Definitely recommend a stay here
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome location, beautiful hotel
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast menu was delicious, staff was warm and accomodating.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quacy

Liked: Cleanliness
Excellent location off expressway and to the mall and places to eat.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff, good upkeep, comfortable rooms
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Sandra

Liked: Cleanliness
Clean room, breakfast was good, great customer service
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lorna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stop Staff warm and friendly. Great check in cookies.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good. The food and drinks at the bar were good also. Hotel staff was very friendly and professional.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right off the expressway Very clean and the staff was friendly and helpful. Nice lobby, with bar, restaurant, and plenty of seating
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is fabulous- from the location, to the incredible check in / out staff , the beautiful rooms and the FANTASTIC food . We used the room service for breakfast and were thrilled with the tasty food and fast delivery. This place is a gem !
Stayed 1 night in Apr 2026
Verified

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very clean, rooms were nice, good selection of breakfast. A nice cozy place
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and staff top notch
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel. All common areas/rooms are in great condition. Plenty of parking available and the staff are wonderful. Absolutely recommended!
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was good. I’d choose this hotel again. Housekeepers were friendly and did a good job maintaining the room
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, beautiful property, outstanding staff, reasonably priced-the cherry on top is the Starbucks inside! Would absolutely return!!!
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Quinn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1 night stay for concert in town was much nicer than the comfort inn and suites up the road
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very courteous and helpful, room was spotlessly clean, amenities were great.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for airport
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jose

Liked: Cleanliness, staff & service, amenities
Great amenities and really friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Kaden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was absolutely amazing and all the staff was helpful and informative! 100% coming back!
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, amenities, property conditions & facilities
Quick check in, bed was great, room was clean and the bar and restaurant inside the hotel was convenient and super friendly. I would definitely stay here again
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and clean room!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Karlene

Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff, and everything was nice and clean.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful room! Great atmosphere and very friendly staff. Nice location close to the airport.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean rooms, really enjoyed my stay!
Stayed 1 night in Nov 2025