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Best Western West Towne Suites

2.5 star property
Hotel with free breakfast, a quick walk to West Towne Mall

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Photo gallery for Best Western West Towne Suites

Front of property
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Private kitchen | Fridge, microwave, coffee/tea maker
Lobby
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Sofa bed - double
Pillowtop bed
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Sofa bed
  • 43 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

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About the neighborhood

Map
650 Grand Canyon Dr, Madison, WI, 53719

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • Hilldale Shopping Center - 7 min drive - 3.8 miles
  • University of Wisconsin-Madison - 9 min drive - 4.9 miles
  • Camp Randall Stadium - 10 min drive - 5.8 miles
  • Henry Vilas Zoo - 11 min drive - 5.4 miles

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪Chick-fil-A - ‬11 min walk
  • ‪McDonald's - ‬7 min walk
  • ‪The Cheesecake Factory - ‬10 min walk
  • ‪Dave & Buster's - ‬11 min walk
  • ‪Olive Garden - ‬14 min walk

About this property

Best Western West Towne Suites

Hotel near West Towne Mall
Located close to University Research Park and Vitense Golfland, Best Western West Towne Suites provides free cooked-to-order breakfast, a library, and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Additional perks include:
  • Free self parking
  • An area shuttle, an electric car charging station, and express check-out
  • A front-desk safe, ATM/banking services, and concierge services
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 98 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 25-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Is Best Western West Towne Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western West Towne Suites?

Self parking is free at this property.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western West Towne Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western West Towne Suites located?

Situated in the business district, this hotel is within 2 mi (3 km) of West Towne Mall, University Research Park, and Vitense Golfland. Hilldale Shopping Center and University of Wisconsin-Madison are also within 6 mi (10 km).

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Best Western West Towne Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 665 out of 1174 reviews
Rating 8 - Good. 309 out of 1174 reviews
Rating 6 - Okay. 99 out of 1174 reviews
Rating 4 - Poor. 55 out of 1174 reviews
Rating 2 - Terrible. 46 out of 1174 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

Spacious rooms and extremely nice staff.
Stayed 3 nights in Jun 2025

10/10

Right off highway, 15 mins from Verona! Great breakfast included in price, large rooms, quiet.
Stayed 3 nights in May 2025

10/10

The breakfasts were excellent. Everything was clean. Staff was friendly and helpful
Stayed 3 nights in Jun 2025

10/10

This is a nice clean property with a nice breakfast menu.
Stayed 1 night in Apr 2025

10/10

Spacious rooms, great breakfast
Stayed 1 night in Mar 2025

10/10

Great night. Comfortable beds. Our room was quiet. The employees were wonderful.
Stayed 1 night in Jun 2025

10/10

Its the halfway point of our trip, and the second time we stayed here! Comfy clean rooms, excellent staff, and a great breakfast! We will be bacj!
Stayed 1 night in Apr 2025

10/10

Building was well maintained and there was a nice breakfast area which was available most of the day and evening for gathering with friends.
Stayed 1 night in Apr 2025

10/10

Really like the the made to order breakfasts Easy on/ off the expressway. Friendly staff.
Stayed 2 nights in Apr 2025

10/10

Property was near many restaurants and shopping. Beds were very comfortable and made to order breakfast was great. The breakfast was well above average for this price point of hotel. Would stay again!
Stayed 1 night in Mar 2025

10/10

Very clean and service excellent.
Stayed 1 night in Apr 2025

10/10

Nice rooms. Friendly desk service. You get to order items for your free breakfast! Very satisfied. We were attending the Wisconsin High School Boys State Tennis Tournament and the location of the Best Western worked out very well for us. Plenty of free parking available.
Stayed 1 night in Jun 2025

10/10

Good access to the main roads
Stayed 6 nights in Mar 2025

8/10

Very clean, efficient, nice breakfast, price was great
Stayed 1 night in Feb 2025

10/10

I have stayed at this hotel a few times always consistently good.
Stayed 1 night in Dec 2024

8/10

The location is very close to shopping, restaurants, research park, though still quiet enough. Room was clean & stocked but smelled a bit musty. Breakfast room was nice and the breakfast was one of the best I've had at motels. Staff was friendly and competent, but the front desk clerk was wearing a cap that said, "I voted for a convicted felon," which seemed inappropriate for a business dealing face-to-face with the public.
Stayed 1 night in Jun 2025

10/10

Pro- very clean, nice amenities, free order to serve breakfast, spacious, easy to get to, good price Con-a little far from UW Madison campus (18 mins)
Stayed 1 night in May 2025

10/10

I enjoyed the professionalism of the staff. The rooms were clean. The only issue was the backside of the building is incredibly noisy when the garbage trucks were there for about ten minutes.
Stayed 3 nights in May 2025

8/10

Met my needs for a pleasant one night stay. Room and price was great for what I needed.
Stayed 1 night in Feb 2025

10/10

Excellent location, service, very clean and quiet. The breakfast area has lots of selections and the Made to Order is a fabulous option! I stayed multiple nights and fresh towels were replaced each day-so nice! I would definitely stay there again!
Stayed 3 nights in Mar 2025

10/10

Convenient
Stayed 3 nights in May 2025

10/10

Excellent breakfast, clean room, quick check in, great rate
Stayed 1 night in Dec 2024

8/10

Location was excellent
Stayed 2 nights in Jan 2025

10/10

Quality and price
Stayed 1 night in Apr 2025

10/10

Rome was very clean easy parking and staff was great and pleasant
Stayed 2 nights in Mar 2025