Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew

Best Western West Towne Suites

2.5 star property
Hotel with free breakfast, 9-minute walk to West Towne Mall

Choose dates to view prices

Photo gallery for Best Western West Towne Suites

Front of property
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated
Business center
Free daily cooked-to-order breakfast
Lobby
Located near University Research Park and Vitense Golfland, Best Western West Towne Suites offers comfort with a cooked-to-order breakfast, library, and lobby fireplace. Enjoy free in-room WiFi, laundry facilities, and an area shuttle with attentive staff.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub

9.4 out of 10
Exceptional
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible, Bathtub (with Sofabed)

8.0 out of 10
Very good
(2 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed) | Private kitchen | Fridge, microwave, coffee/tea maker

Suite, 1 King Bed, Non Smoking, Kitchenette (Living Room;with Sofabed)

9.0 out of 10
Wonderful
(9 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
HDTV
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(19 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 43 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed) | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Third bed is a Sofabed)

8.8 out of 10
Excellent
(14 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Blackout drapes/curtains
Pillowtop bed
  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(37 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(42 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Separate sitting area
Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Pillowtop bed
  • 43 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Premium bedding, pillowtop beds, in-room safe, individually decorated

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(48 reviews)

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

Highlights

Individually furnished
Individually decorated
Air conditioning
Connecting rooms available
Refrigerator
HDTV
Premium bedding
Blackout drapes/curtains
  • Sleeps 2
  • 1 King Bed

You may also like

Ad
Lobby

Hyatt Place Madison Downtown

Downtown Madison
  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
9.2 out of 10, Wonderful, 1,009 reviews
Hyatt Place Madison Downtown

About the neighborhood

Map
650 Grand Canyon Dr, Madison, WI, 53719

What's nearby

  • West Towne Mall - 5 min walk - 0.3 miles
  • Hilldale Shopping Center - 7 min drive - 3.8 miles
  • University of Wisconsin-Madison - 9 min drive - 4.9 miles
  • Camp Randall Stadium - 10 min drive - 5.8 miles
  • Alliant Energy Center - 11 min drive - 8.2 miles

Getting around

  • Madison Station - 16 min drive
  • Dane County Regional Airport (MSN) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪Wendy's - ‬13 min walk
  • ‪Starbucks - ‬10 min walk
  • ‪Sushi Lover - ‬10 min walk

About this property

Best Western West Towne Suites

Hotel near West Towne Mall
Located close to University Research Park and Vitense Golfland, Best Western West Towne Suites provides free cooked-to-order breakfast, a library, and laundry facilities. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a gym.
Additional perks include:
  • Free self parking
  • An area shuttle, an electric car charging station, and express check-out
  • Smoke-free premises, multilingual staff, and coffee/tea in the lobby
  • Guest reviews say great things the breakfast, helpful staff, and location
Room features
All 98 individually furnished rooms boast thoughtful touches such as premium bedding and laptop-friendly workspaces, as well as amenities like free WiFi and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
Other amenities include:
  • Pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with free toiletries and hair dryers
  • 25-inch HDTVs with premium channels
  • Wardrobes/closets, refrigerators, and microwaves

Similar properties

BBQ/picnic area

AmericInn by Wyndham Madison West

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
8.8 out of 10, Excellent, 1,201 reviews
AmericInn by Wyndham Madison West

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Area shuttle (surcharge) up to 15 mi
  • Bus station shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Library
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 2 floors
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 35 per accommodation (varies based on length of stay), plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 35 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Best Western West Towne
Best Western West Towne Suites
Best Western West Towne Suites Hotel
Best Western West Towne Suites Hotel Madison
Best Western West Towne Suites Madison
Best Western Madison
Best Western West Towne Hotel Madison
Madison Best Western
Best West Towne Suites Madison
Best Western West Towne Suites Hotel
Best Western West Towne Suites Madison
Best Western West Towne Suites Hotel Madison

Frequently asked questions

Is Best Western West Towne Suites pet-friendly?

Yes, this hotel allows dogs (limit 2 total) with a maximum weight of up to 80 lbs per pet. There's a deposit of USD 150 per stay and a fee of USD 35 per accommodation, per night. Service animals are exempt from fees.

How much is parking at Best Western West Towne Suites?

Self parking is free at this property.

What time is check-in at Best Western West Towne Suites?

Check-in start time: 3:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Best Western West Towne Suites?

Check-out is at 11:00 AM. Late check-out is available for a fee (subject to availability).

Where is Best Western West Towne Suites located?

Situated in the business district, this hotel is within 2 mi (3 km) of West Towne Mall, University Research Park, and Vitense Golfland. Hilldale Shopping Center and University of Wisconsin-Madison are also within 6 mi (10 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Best Western West Towne Suites Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 687 out of 1183 reviews
Rating 8 - Good. 306 out of 1183 reviews
Rating 6 - Okay. 97 out of 1183 reviews
Rating 4 - Poor. 46 out of 1183 reviews
Rating 2 - Terrible. 47 out of 1183 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

GARY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice little gym. Staff kept food and front guest areas clean.
Stayed 4 nights in Oct 2025

8/10 Good

Shalonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is the best.
Stayed 18 nights in Jul 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!!
Stayed 1 night in Aug 2025

8/10 Good

Rob

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were good size and clean. breakfast to order was awesome.
Stayed 1 night in Sep 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2025

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping and dinning
Stayed 3 nights in Jul 2025

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated the quick check in and the breakfast was interesting. This was a great location for our trip and we stayed one night.
Stayed 1 night in Jul 2025

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 2 nights in Oct 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay for visiting family in WI

Great hotel in a very central location. Staff was friendly and helpful. Rooms are clean and spacious enough for 3-4 adults.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great value, comfortable bed, clean and comfortable. The property is just a bit dated but overall a great stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, very clean, great pillows, comfortable bed, good breakfast, lots of frozen food option to take to the room, coffee available all the time., front desk friendly and responsive. tv remote very confusing…we would happily stay there again
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Very good breakfast
Stayed 2 nights in Jul 2025

10/10 Excellent

Debjoy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, great breakfast
Stayed 1 night in Mar 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
I like their unique breakfast
Stayed 2 nights in Jun 2025

8/10 Good

Jeffery

Liked: Cleanliness, amenities, property conditions & facilities
Very spacious room and excellent daily rates. Staff are friendly and helpfull. Location is fantastic for Madison - 10mins to most places. Lots of shopping and food places nearby.
Stayed 4 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
My boys love breakfast
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Liked: Cleanliness, amenities, property conditions & facilities
Right off highway, 15 mins from Verona! Great breakfast included in price, large rooms, quiet.
Stayed 3 nights in May 2025

8/10 Good

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Everything waws very clean, room was VERY spacious, staff was nice and it was quiet. Was very pleasantly surprised at how nice my stay was for the price, will definitely stay there again.
Stayed 4 nights in May 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel! Staff were accommodating and very nice. Rooms were clean and well kept. Great price for that area. Will definitely be back.
Stayed 2 nights in Jun 2025

8/10 Good

liza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property & great value. Only downside is AC didn't cool down the room.
Stayed 1 night in Aug 2025

10/10 Excellent

Kathryn

Liked: Cleanliness, property conditions & facilities
The breakfasts were excellent. Everything was clean. Staff was friendly and helpful
Stayed 3 nights in Jun 2025

8/10 Good

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Location was excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities
Building was well maintained and there was a nice breakfast area which was available most of the day and evening for gathering with friends.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything
Stayed 1 night in Aug 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast and many food, drink and other items for sale near front desk at reasonable prices.
Stayed 4 nights in Dec 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.