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Makarem Burj Al Madinah Hotel and Suites

5.0 star property

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Exterior - Makarem Burj Al Madinah Hotel and Suites (Madinah)
Suite (Duplex) | Hypo-allergenic bedding, free minibar, in-room safe, desk - Makarem Burj Al Madinah Hotel and Suites (Madinah)
Restaurant - Makarem Burj Al Madinah Hotel and Suites (Madinah)
Reception - Makarem Burj Al Madinah Hotel and Suites (Madinah)
Design Suite | Reception - Makarem Burj Al Madinah Hotel and Suites (Madinah)
A short walk from Prophet's Mosque, Makarem Burj Al Madinah Hotel and Suites provides dry cleaning/laundry services, a 24-hour gym, and a business center. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Room, 1 King Bed, Mobility Accessible

Room, 1 King Bed, Mobility Accessible | Hypo-allergenic bedding, free minibar, in-room safe, desk

Room, 1 King Bed, Mobility Accessible

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Club)

Deluxe Room, 1 King Bed (Club) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed (Club)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 1 Bedroom

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 1 Bedroom

  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Club)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 King Bed (Club)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Room, 1 King Bed

9.8 out of 10
Exceptional
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 1 Bedroom

8.0 out of 10
Very good
(1 review)
  • 47 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Hypo-allergenic bedding, free minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Royal Suite

Royal Suite | Hypo-allergenic bedding, free minibar, in-room safe, desk

Royal Suite

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Duplex)

Suite (Duplex) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite (Duplex)

  • 92 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Club Suite, 2 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 2 Bedrooms (Outer Connected)

  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Suite, 2 Bedrooms

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 2 Bedrooms

  • 77 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Club Suite, 3 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Club Suite, 3 Bedrooms (Outer Connected)

  • 170 sq m
  • 3 bedrooms
  • Sleeps 8
  • 1 King Bed and 4 Twin Beds

View all photos for Deluxe Twin Room (Club)

Deluxe Twin Room (Club) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Twin Room (Club)

  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room

Hypo-allergenic bedding, free minibar, in-room safe, desk

Deluxe Twin Room

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 2 Bedrooms (Outer Connected)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 2 Bedrooms (Outer Connected)

  • 77 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Suite, 3 Bedrooms

Hypo-allergenic bedding, free minibar, in-room safe, desk

Suite, 3 Bedrooms

  • 170 sq m
  • 3 bedrooms
  • Sleeps 10
  • 1 King Bed and 6 Twin Beds

About the neighborhood

Located in Madinah City Center, a neighborhood in Madinah, Makarem Burj Al Madinah Hotel and Suites is near the airport and near a train station. The area's natural beauty can be seen at Jabal Ahad Garden Park and King Fahd Central Park, while Al Hijaz Railway Museum and Dar Al Madinah Museum are cultural highlights. Madinah Adventures Park and Madina Arts Center are also worth visiting. Visit our Madinah travel guide
Map
7008 Mosaab Bin Omair Badaah 42311, Madinah, Madina, 42311

What's nearby

  • 0_137289560
    Prophet's Mosque
    10 min walk - 0.6 miles
  • The Green Dome of the Prophet Mosque in Medina. Al-Masjid Al-Nabawi.
    The Green Dome
    10 min walk - 0.6 miles
  • Al-Baqi Cemetery
    10 min walk - 0.6 miles
  • Masjid Al Ghamamah
    10 min walk - 0.6 miles
  • Al-Safiya Museum and Garden
    15 min walk - 0.8 miles

Getting around

  • Madinah Station
    21 min drive
  • Madinah (MED-Prince Mohammad Bin Abdulaziz)
    20 min drive

Restaurants

  • Kiffa | كفة
    1 min walk
  • Al Baik
    2 min walk
  • Alhuda Lounge
    3 min walk
  • Cafe Najd
    2 min walk
  • حبق الجوار | HBQ
    3 min walk

About this property

Makarem Burj Al Madinah Hotel and Suites

Luxury hotel near Prophet's Mosque
You can look forward to dry cleaning/laundry services, a 24-hour gym, and a business center at Makarem Burj Al Madinah Hotel and Suites. Be sure to enjoy a meal at the two on-site restaurants. Guests can connect to free in-room WiFi.
Other perks include:
  • Free self parking and valet parking
  • Local cuisine breakfast (surcharge), an area shuttle, and an electric car charging station
  • Smoke-free premises, concierge services, and luggage storage
Room features
All 374 rooms offer comforts such as pillow menus and air conditioning, in addition to thoughtful touches like free stocked minibars and free WiFi.
More amenities include:
  • Bidets, tubs or showers, and free toiletries
  • 30-inch flat-screen TVs with digital channels
  • Daily housekeeping, electrical adapters/chargers, and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Area shuttle up to 20 km
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:30 AM for a fee: SAR 115 for adults and SAR 57.50 for children
  • 2 restaurants

Things to do

  • 24-hour gym

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Newspapers in lobby

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar in shower
  • Hardwood flooring in room
  • Phone accessibility kit
  • Wheelchair accessible (may have limitations)

More

  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 30-inch flat-screen TV with digital channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 500 per accommodation, per stay (for guests under 12 years old)
  • Deposit is payable by bank transfer and is due within 24 hours of booking the reservation.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately SAR 115 for adults and SAR 57.50 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
Property Registration Number 10011012

We should mention

Couples wishing to share a room must provide proof of marriage
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Parking height restrictions apply

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Frequently asked questions

Is Makarem Burj Al Madinah Hotel and Suites pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking and valet parking are free at this property.

What time is check-in at Makarem Burj Al Madinah Hotel and Suites?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Makarem Burj Al Madinah Hotel and Suites?

Check-out is at noon.

Where is Makarem Burj Al Madinah Hotel and Suites located?

Located in Madinah City Center, this luxury hotel is within a 10-minute walk of Masjid Abu Dharr al Ghifari and Prophet's Mosque. The Green Dome and Al-Baqi Cemetery are also within 15 minutes.

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Reviews

Makarem Burj Al Madinah Hotel and Suites Reviews

9.6

Exceptional

9.8

Cleanliness

9.6

Amenities

9.4

Staff & service

9.8

Property conditions & facilities
Rating 10 - Excellent. 102 out of 118 reviews
Rating 8 - Good. 8 out of 118 reviews
Rating 6 - Okay. 4 out of 118 reviews
Rating 4 - Poor. 2 out of 118 reviews
Rating 2 - Terrible. 2 out of 118 reviews

Reviews

Verified

10/10 Excellent

Mohssine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and attentive staff Breakfast was excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Farhan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and well maintained property!
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Humma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, excellent breakfast buffet, perfection location and lovely staff. Hotel is super pretty
Stayed 5 nights in Apr 2026
Verified

10/10 Excellent

Hunaidah

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, excellent service and great location.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Anil

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very nice room.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
A wonderful and classic beautiful service and best accommodation hotel
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Mohommad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, so friendly and helpful - called me to confirm my booking and make special arrangements that I required and combined my two bookings for me. Room is super clean, great amenities and toiletries. Free mini bar, close the Masjid Al Nabawi - literally perfect.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Umayr

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has recently opened, everything inside is brand new and very modern. One of the closest hotels to Masjid Al Nabawi. I have stayed at other five star hotels nearby, and would recommend this hotel over those. Everything is super clean, staff are friendly and genuinely want you to have a beautiful trip. The next time Allah invites me, I will stay here inshaAllah
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Akeeb

Liked: Cleanliness, staff & service, amenities
Clean room, courteous staff and great amenities
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Waqar

Liked: Cleanliness, staff & service, amenities
Room was always spotless thanks to Rabbi who was always on point with the cleaning. The staff was so welcoming and the hotel was near the masjid and most food areas. Would highly recommend this hotel!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

jawaid

Liked: Cleanliness, staff & service, amenities
Very clean, great customer service
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms ; service was also good considering it was peak season; gym was very basic and not very well maintained, treadmills needs belt adjustment; amazing location and very central with lots of options in regards with Resturants, global village is pretty close
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Shamshil Arefin

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great! It was very clean, centrally located, amazing choice of food and restaurants. And lastly all the staff were extremely helpful!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels we stayed at in the world! The staff is amazing and up to par, the rooms are clean and cozy. The biggest advantage is the proximity to the Haram (less than 5 min walk).
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Hassan Shamil

Liked: Cleanliness, amenities, property conditions & facilities
Great room
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Ayeesha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were courteous. The room was clean and well maintained.
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Sajid

Liked: Cleanliness, staff & service, amenities
The cleaner was very helpful and polite. Other than the location I felt the price was over the top and if the breakfast price was reasonable i would have added breakfast… nearby hotels were charging 75SAR fo breakfast and this hotel 150-200 sar
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Ubaid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location, neat and clean property with very helpful and professional staff. However, I booked a 3 bedroom suite and was confirmed but on check-in I was told it is not avaliable and was accommodated in two standard rooms, though I paid a hefty amount for a 3 bedroom suite. Please deduct the rent for 2 standard rooms and refund the excess charged to me
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Muhamed iqbal

Liked: Cleanliness, staff & service, amenities
Amazing stay at Makarem Burj Al Madinah, hotel is brand new with a lovely feel to the hotel, very close to the harram which is very convenient, hotel staff are also very helpful and caring would highly recommend. Thank You.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the clean room and house keeping staff but I was kicked out of the lounge area as I need to handle a business meeting and was told to go back to my room rudely by security.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

steven

Liked: Cleanliness, staff & service, amenities
Close to the Prophets' Mosque in the best part of town. Clean room, okay size. Most of the staff is good. The gym is just a sad room with two treadmills, it is misleading. For a high quality hotel, this upgrade is required.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Ali

Liked: Cleanliness, amenities, property conditions & facilities
An amazing expereince with super friendly staff. They are a newer hotel but they went above and beyond to make sure my stay was comfortable. First time where I felt that the whole staff were like my friends. I asked for a late check out from 12 to 2 which they gave me and then again they allowed me to move it from 2 to 3. Would definitely recommend staying. The interior is also very beautiful.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samina

Liked: Cleanliness, amenities, property conditions & facilities
Yes all that. Staff was really caring and was even going out of their way to help and care for the comfort and easiness of its guests there. No matter how bizi team was there. Carers was making sure all amenities are provided in the room and never out of stock when people are using for their respective rooms.
Stayed 4 nights in Jan 2026
Verified

6/10 Okay

Wala

Disliked: Cleanliness, staff & service
The best thing about the hotel was the location. The customer service wasn’t that great. We had three rooms and the AC wasn’t working for two of them. They sent someone up he had to clean the vents. Eventually he got them to work. Our rooms were not clean upon arrival. We talked to the supervisor nothing was done he didn’t even care. We paid a lot of our rooms and got really bad services. My recommendation is to look for another hotel especially if your paying dm you deserve something better.
Stayed 3 nights in Mar 2026
Verified

4/10 Poor

Hamid

Liked: Cleanliness
Average hotel, as they call themselves 4 star. On my arrival they did not find my booking. Finally they found something and they kept asking me for the payment receipt to Expedia. They told me that Expedia has not paid them, so they need to see some proof. After 4 hours of back and forth they finally gave me the room. It was quite frustrating. Never in my 30 years of travelling any hotel asked me the receipt of payment. It was quite disappointing on the service and attitudes in this Holy city of Madinah, where one travels for some comfort and piece of mind.
Stayed 1 night in Nov 2025