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Madang Star International Hotel

Property class: 3

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Photo gallery for Madang Star International Hotel

A resort with a pool, palm trees, and buildings with illuminated windows. - Madang Star International Hotel (Madang)
A modern hotel lobby with a reception desk, a staircase, and framed artwork on the walls. - Madang Star International Hotel (Madang)
A resort with multiple red-roofed buildings, a central swimming pool, and lush tropical vegetation. - Madang Star International Hotel (Madang)
Three outdoor lounge chairs with green cushions, arranged in a row on a grassy lawn, with a blue picket fence in the background. - Madang Star International Hotel (Madang)
A hotel room with a bed, two bedside lamps, and a wooden headboard. - Madang Star International Hotel (Madang)
A free roundtrip airport shuttle, an adjacent golf course, and a poolside bar are just a few of the amenities provided at Madang Star International Hotel. The on-site restaurant, Star Bar and Grill, offers breakfast, lunch, and dinner. Guests can also expect to find a garden, dry cleaning/laundry services and a bar.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Restaurant
  • Air conditioning
  • Business services

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Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Deluxe Room

A hotel room with a bed, two bedside lamps, and a wooden headboard.

Deluxe Room

7.0 out of 10
Good
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Deluxe Twin Room

A hotel room with a bed, two bedside lamps, and a wooden headboard.

Deluxe Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Apartment, 1 Bedroom, Kitchen, Pool View

A compact kitchen with wooden cabinets, a gas stove, a microwave, and a refrigerator.

Executive Apartment, 1 Bedroom, Kitchen, Pool View

8.0 out of 10
Very good
(2 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Located in Madang, Madang Star International Hotel is in the suburbs and near the beach. Japanese War Memorial is a local landmark, and some of the area's activities can be experienced at Madang Country Club and Jais Aben Resort Dive Site. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like golfing. Visit our Madang travel guide
Map
Cnr Regina & Bauhinia Ave, Madang, 511

What's nearby

  • Madang Resort and Underwater Observatory
    13 min walk - 0.7 miles
  • Machine Gun Beach
    15 min walk - 0.8 miles
  • Coastwatchers’ Memorial Beacon
    17 min walk - 0.9 miles
  • Madang Museum
    2 min drive - 1.2 miles
  • Madang Country Club
    3 min drive - 1.0 mile

Getting around

  • Madang (MAG)
    13 min drive

Restaurants

  • Madang Club
    16 min walk
  • M/V Ywam Liberty Medical Deck
    12 min walk
  • Hot Rooster
    13 min walk
  • Janek Aben
    15 min walk
  • Srur Enterprises
    8 min drive

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Property amenities

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Star Bar and Grill

Things to do

  • 9-hole adjacent golf course
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Raised toilet seat

More

  • 2 floors
  • 4 buildings
  • Built in 2010
  • Smoking not allowed

Room amenities

Bedroom

  • Bed sheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-cm flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: PGK 400 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Children under 14 years old are not allowed in the swimming pool without adult supervision

Frequently asked questions

Does Madang Star International Hotel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Madang Star International Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Madang Star International Hotel?

Check-in start time: 2 PM; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Madang Star International Hotel?

Check-out is at 10 AM.

Does Madang Star International Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle.

Where is Madang Star International Hotel located?

This family-friendly Madang hotel is located near the beach, within a 15-minute walk of Machine Gun Beach and Madang Resort and Underwater Observatory. Madang Country Club and Coastwatchers’ Memorial Beacon are also within 1 mi (2 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Madang Star International Hotel Reviews

7.6

Good

8.0

Cleanliness

6.0

Location

7.8

Staff & service

7.0

Property conditions & facilities
Rating 10 - Excellent. 13 out of 36 reviews
Rating 8 - Good. 9 out of 36 reviews
Rating 6 - Okay. 8 out of 36 reviews
Rating 4 - Poor. 5 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff and good customer service. The room was cleaned and neat with enough space.
Stayed 4 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great staff, clean room, peaceful sleep and great price. Property amenities are tired but it’s a safe spot in Madang town. Convenient for the city centre shops but just be cautious on the short walk to and fro.
Stayed 1 night in May 2025
Verified review

4/10 Poor

Disliked: Cleanliness, amenities, property conditions & facilities
We have lived in PNG for years so honestly this hotel was not bad in respect to what we would expect from a PNG hotel. The rooms were fairly clean and there was aircon and a fan which were a huge plus. The reason for my 2 star review was more so because of the inconsistency between the ad on Expedia and what was actually at the hotel. The photos were not at all accurate. The description of the room we would have was not accurate (were told our rooms would come with basically a mini kitchen complete with microwave and stovetop, but it came with only a hotpot and mini fridge and the fridge in one of the rooms did not work). Also there was no wi-fi, which had been one of the reasons we chose it, because my kids needed internet for their schooling. Also the pool was empty and under construction and the gym was being turned into an office. Again, the facilities were fine, just not what we expected from the ad on Expedia and it would be helpful to update it so others are not caught off guard.
Stayed 5 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Security personnels should act professional and friendly towards clients, that should interconnect friendliness and helpfulness in promoting safe area, clients can walk freely, act sober and create positive response in getting services with high standards.
Stayed 1 night in Nov 2023
Verified review

8/10 Good

The staff was very friendly and helpful! We first had a smelly room and we got another. Then the ac did not work properly. After a hot night we got another room. The asian food was very nice; with a lovely merlot!
Stayed 6 nights in Sep 2023
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities

Going downhill …

No water for the toilet or shower for most of the day. Somebody hadn’t opened a valve somewhere in the hotel’s main plumbing system. Menu is shockingly limited.. most items not available at time of visit. Staff are always nice !
Stayed 2 nights in Jun 2025
Verified review

4/10 Poor

Liked: Staff & service, property conditions & facilities, room comfort

Disappointing - but lovely staff

Took the hotel bus from the airport. Friendly and helpful driver. Check-in was easy with great service. Room was spacious which is a nice bonus. BUT room and bed sheet cleanliness was average. AND the hotel had no water in the rooms due to a lack of supply from the water authority. Seems the hotel has no backup water tanks on the premises - so no shower and toilet flush in these situations. Water is a basic reason to pay for a hotel, and cleanliness is a requirement, so disappointed!
Stayed 1 night in Aug 2023
Verified review

4/10 Poor

Liked: Staff & service, room comfort

No water - 2nd day

This was the 2nd day of my stay at the hotel. And still no water in the rooms due to the issues with the local water supplier (Water PNG). So no choice but to check out due to the water issues. No apologies and no compensation from the hotel. Staff were great, despite the issues
Stayed 1 night in Aug 2023
Verified review

6/10 Okay

Disliked: Staff & service, property conditions & facilities
We changed rooms because the Air Conditioning didn’t work and there was no hot water. They supply one towel regardless of how many guests. No hand towel or floor mat in bathroom.
Stayed 3 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good price for value ... very friendly staff members ... highly recommendable ...
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Close to CBD and friendly
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Although we confirmed via email our arrival time the airport shuttle was not there and we had to call for it to come pick us up. The shuttle to take us to the airport at 4:30am was on time. Unfortunately, there was no wifi. The food and service at the restaurant was good.
Stayed 6 nights in Feb 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Very safe with big room space. Need to put it mugs for drinking tea or coffee
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

The switches
Stayed 13 nights in May 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service
The receptionist didn't stay in reception. So i was waited them.
Stayed 3 nights in Jan 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it's ok
Stayed 2 nights in Mar 2023
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Limited channels. One of the single bed was uneven.
Stayed 4 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort

Clean hotel, understaffed

Started off badly with a failure by the hotel to pick me up at the Madang airport and then no-one at reception to answer the phone when I tried to let them know I was waiting. Eventually got a lift to the hotel with a local who took pity on me. Gate security is good at the hotel, but it's not located in a good part of town, so just stay inside the grounds unless you have a car. Check-in process was easy and staff were all friendly. The rooms are on two levels, away from the reception hub and the general impression is that this is a conference hotel rather than for social or pleasure. Rooms were huge and clean. Air conditioning only worked if you were in the room with the key in and had switched on the electrical isolator (took me a while to realise the isolator was off), so there's a cool-down period every tiem you leave the room. Breakfast (included) was excellent. The pool was open, but unsuitable for swimming in (cloudy with algae). Generally, the decor is tired and fading. It needs reinvestment and more business to help pay the bills. Overall I felt safe, with good staff, quiet and clean, but tired and fading. There are better hotels in town for the money.
Stayed 1 night in Mar 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are so spacious and affordable and staff are friendly, but also respectful of privacy.
Stayed 2 nights in May 2022
Verified review

4/10 Poor

Disliked: Staff & service

Very Disappointing Services

The reception of the hotel was disappointing. I sent emails, follow up emails and then phoned the Hotel and then follow up phone calls to have them confirm my Booking & Airport transfer for x3 days. No one bothered to return my calls or respond to my emails. I had to find my own way to the Hotel. When i queried at the reception of my ordeal , one of the staff at the reception said "He was busy". How unprofessional and rude to respond to a guest!
Stayed 1 night in Mar 2022
Verified review

8/10 Good

Liked: Staff & service
Located at a Convinient location, closer to Madang town which is a walking distance.
Stayed 7 nights in Feb 2022
Verified review

10/10 Excellent

Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Stayed 1 night in Aug 2024
Verified review

6/10 Okay

Stayed 1 night in Jul 2024
Verified review

4/10 Poor

Stayed 2 nights in Jun 2024