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Quest Mackay on Gordon

4.5 star property
Luxury hotel with a fitness center and spa services

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Photo gallery for Quest Mackay on Gordon

Spa
Premium bedding, in-room safe, desk, laptop workspace
Front of property - evening/night
One Bedroom Executive Apartment | Premium bedding, in-room safe, desk, laptop workspace
Premium bedding, in-room safe, desk, laptop workspace

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking available
  • Spa
  • Gym
  • Breakfast available
  • Pool
  • Room service

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for One Bedroom Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio Executive

Studio Executive | Premium bedding, in-room safe, desk, laptop workspace

Studio Executive

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Twin Bed

View all photos for Two Bedroom Apartment

Two Bedroom Apartment | Premium bedding, in-room safe, desk, laptop workspace

Two Bedroom Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds OR 4 Twin Beds

View all photos for One Bedroom Executive Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Executive Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Flat-screen TV
Separate bedroom
  • 60 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Apartment, 2 Bedrooms

Executive Apartment, 2 Bedrooms | Premium bedding, in-room safe, desk, laptop workspace

Executive Apartment, 2 Bedrooms

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 80 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Studio

Studio | Premium bedding, in-room safe, desk, laptop workspace

Studio

Highlights

Balcony
Air conditioning
Connecting rooms available
Kitchenette
Refrigerator
Flat-screen TV
Premium bedding
Private bathroom
  • 35 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for One Bedroom Accessible Apartment

Premium bedding, in-room safe, desk, laptop workspace

One Bedroom Accessible Apartment

Highlights

Balcony
Separate dining area
Air conditioning
Connecting rooms available
Kitchen
Refrigerator
Dishwasher
Flat-screen TV
  • 60 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

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About the neighborhood

Map
27 Gordon Street, Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 11 min walk - 0.6 miles
  • Bluewater Lagoon - 17 min walk - 0.9 miles
  • Caneland Central - 18 min walk - 1.0 mile
  • Harrup Park - 2 min drive - 1.3 miles
  • Mackay Base Hospital - 5 min drive - 2.5 miles

Getting around

  • Mackay Station - 10 min drive
  • Mackay, QLD (MKY) - 8 min drive

Restaurants

  • ‪The Grazing Goat Cafe - ‬6 min walk
  • ‪The Rabbit Hole - ‬7 min walk
  • ‪Palace Hotel - ‬6 min walk
  • ‪Burger Urge - ‬2 min walk
  • ‪Zambrero - ‬6 min walk

About this property

Quest Mackay on Gordon

Luxury hotel near Harrup Park
Located close to Artspace Mackay and Mackay Enertainment and Convention Centre, Quest Mackay on Gordon provides a terrace, dry cleaning/laundry services, and a gym. Free in-room WiFi and a business center are available to all guests.
You'll also enjoy perks such as:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and an elevator
  • Tour/ticket assistance, barbecue grills, and a banquet hall
  • A front-desk safe, smoke-free premises, and newspapers in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All 115 rooms boast comforts such as premium bedding and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Free toiletries and hair dryers
  • 42-inch flat-screen TVs with digital channels and DVD players
  • Wardrobes/closets, balconies, and refrigerators

Languages

Arabic, English, Filipino, Thai

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (AUD 10 per day)
  • Limited onsite parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: AUD 10 to 25 per person

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • DVD player
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (weekdays only)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in fee: AUD 50
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 2.5 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 8:00 PM) and Saturday - Sunday (9:00 AM - 5:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Reception hours are 8 AM to 11 PM on Saturdays; 8 AM to 9:30 PM on Sundays.

Renovations and closures

The following facilities or services will be unavailable from April 22 2025 to May 31 2025 (dates subject to change):
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 25 per person
  • Self parking fee: AUD 10 per day
  • Early check-in fee: AUD 50 (subject to availability)
  • Late check-out fee: AUD 50 (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Credit card charges are subject to a surcharge of 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mackay Gordon
Mackay Quest
Quest Gordon Apartment Mackay
Quest Mackay
Quest Mackay Gordon
Quest Mackay Gordon Apartment
Quest Gordon
Quest Mackay on Gordon Hotel
Quest Mackay on Gordon Mackay
Quest Mackay on Gordon Hotel Mackay

Frequently asked questions

Does Quest Mackay on Gordon have a pool?

Yes, this property has an outdoor pool. The pool will be unavailable from April 22 2025 to May 31 2025 (dates subject to change).

Is Quest Mackay on Gordon pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Quest Mackay on Gordon?

Self parking is available for AUD 10 per day. Limited spots are available.

What time is check-in at Quest Mackay on Gordon?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM. Early check-in is available for a fee of AUD 50 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Quest Mackay on Gordon?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Quest Mackay on Gordon located?

Situated near the beach, this luxury hotel is within a 15-minute walk of Artspace Mackay, Mackay Enertainment and Convention Centre, and Jubilee Park. Ken Burgess Orchid House and Bluewater Lagoon are also within 1 mi (2 km).

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Quest Mackay on Gordon Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 266 out of 397 reviews
Rating 8 - Good. 92 out of 397 reviews
Rating 6 - Okay. 20 out of 397 reviews
Rating 4 - Poor. 14 out of 397 reviews
Rating 2 - Terrible. 5 out of 397 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the city .
Stayed 1 night in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly helpful staff, clean and spacious apartment.
Stayed 3 nights in Apr 2025

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great last minute stay here, the room was lovely and well priced!! All the people behind the reception desk were really friendly!!
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Absolutely loved our stay the staff were amazing
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room and loved the amenities and proximity to the rest of town.
Stayed 2 nights in Jan 2025

10/10 Excellent

Ben

Liked: Amenities
Clean, neat and tidy,
Stayed 2 nights in Mar 2025

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, neat & tidy, close to shops, secure parking, friendly staff, reasonable prices
Stayed 2 nights in Jan 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was immaculate. Staff were friendly and stay was easy.
Stayed 1 night in Jan 2025

8/10 Good

Patrick

The staff are very friendly .
Stayed 1 night in Dec 2024

10/10 Excellent

Jan-Willem

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room, clean, easy to check in late, good location
Stayed 1 night in Nov 2024

10/10 Excellent

JANE

Liked: Cleanliness, staff & service, room comfort

Great place to stay

I enjoy staying here has everything I need home away from home
Stayed 3 nights in Apr 2024

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities
We would stay again for sure.
Stayed 3 nights in Aug 2024

8/10 Good

Monty

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the size of the room
Stayed 2 nights in Nov 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Good location
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and fresh and clean and tidy. M
Stayed 1 night in Jan 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice to stretch out and not have to watch tv in bed. Love having the choice of a small kitchenette and laundry facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent will stay again
Stayed 2 nights in Mar 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable,spacious,well equipped and close to great restaurants
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice room and service. It was clean quiet and had everything we needed and wanted. Comfortable bed big tv good internet and walking distance from loads of dining venues.
Stayed 1 night in Sep 2024

8/10 Good

Rhonda

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation, comfy bed, great shower except it leaked all over the bathroom floor, good facilities and parking. Good washing and drying facilities.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, modern rooms, well presented. Easy access to city and public transport.
Stayed 4 nights in Aug 2024

10/10 Excellent

Renae

Liked: Cleanliness, amenities, property conditions & facilities
Very nice place to stay.
Stayed 3 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean and tidy, classy and not overdone. Staff were amazingly helpful and courteous. Thoroughly enjoyed the stay
Stayed 1 night in Sep 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot recommend this accommodation highly enough. We stayed for New Year’s Eve and it was VERY reasonably priced with free parking and the most amazing view of the fireworks. The staff were absolutely lovely and very helpful. Accommodation was very spacious and really well stocked - right down to Tupperware containers. It was very clean, modern and all furnishings really comfortable. I cannot fault a single thing - it really was perfect. Thank you so much 🙏
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great short break. Pool area was amazing and a short walk to restaurants and shops.
Stayed 2 nights in Mar 2024