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Oaks Mackay Rivermarque Hotel

4.0 star property
Travelers can take a refreshing dip in the outdoor pool or unwind in the spa tub after exploring nearby attractions, then enjoy a meal at Marque Bar & Grill.

Choose dates to view prices

Photo gallery for Oaks Mackay Rivermarque Hotel

Laptop workspace, free WiFi, bed sheets, wheelchair access - Oaks Mackay Rivermarque Hotel (Mackay)
Outdoor pool - Oaks Mackay Rivermarque Hotel (Mackay)
Laptop workspace, free WiFi, bed sheets, wheelchair access - Oaks Mackay Rivermarque Hotel (Mackay)
Laptop workspace, free WiFi, bed sheets, wheelchair access - Oaks Mackay Rivermarque Hotel (Mackay)
Exterior - Oaks Mackay Rivermarque Hotel (Mackay)
Oaks Mackay Rivermarque Hotel offers a perfect recovery spot with a spa tub, outdoor pool, and gym. Enjoy breakfast or dinner at the Marque Bar & Grill and stay connected with in-room WiFi. Guests appreciate the helpful tour and ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Hot tub
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 20 of 20 rooms

View all photos for Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

Laptop workspace, free WiFi, bed sheets, wheelchair access

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio

8.8 out of 10
Excellent
(3 reviews)
  • 53 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

9.0 out of 10
Wonderful
(16 reviews)
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room (No Housekeeping) 

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 1 Bedroom (No Housekeeping )

  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Studio (No Housekeeping Service)

  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

Laptop workspace, free WiFi, bed sheets, wheelchair access

Apartment, 2 Bedrooms (No Housekeeping Service)

  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Hotel Room-No Housekeeping

  • Sleeps 2

View all photos for 1 Bedroom Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

1 Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Executive Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

1 Bedroom Executive Apartment

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

2 Bedroom Executive Apartment

  • Sleeps 4

View all photos for 2 Bedrooms Apartment

Laptop workspace, free WiFi, bed sheets, wheelchair access

2 Bedrooms Apartment

  • Sleeps 4

Studio

  • Sleeps 2

View all photos for Hotel Room

Laptop workspace, free WiFi, bed sheets, wheelchair access

Hotel Room

  • Sleeps 2

About the neighborhood

City Centre, a neighborhood in Mackay, is home to Oaks Mackay Rivermarque Hotel. Bluewater Lagoon and Ken Burgess Orchid House are local attractions and those in the mood for shopping can visit Caneland Central and Mount Pleasant Shopping Centre. Looking to enjoy an event or a game while in town? See what's happening at Great Barrier Reef Arena or Mackay Basketball Stadium. Visit our Mackay travel guide
Map
55-63 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon
    3 min walk - 0.2 miles
  • Caneland Central
    3 min walk - 0.2 miles
  • Artspace Mackay
    7 min walk - 0.4 miles
  • Mackay Enertainment and Convention Centre
    8 min walk - 0.5 miles
  • Harrup Park
    5 min drive - 1.9 miles

Getting around

  • Mackay Station
    6 min drive
  • Mackay, QLD (MKY)
    11 min drive

Restaurants

  • Hungry Jack's
    6 min walk
  • Mojos
    7 min walk
  • Austral Hotel
    5 min walk
  • The Coffee Club Café - Caneland Central
    6 min walk
  • The Bavarian
    7 min walk

About this property

Oaks Mackay Rivermarque Hotel

Upscale hotel located in City Centre
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Oaks Mackay Rivermarque Hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Marque Bar & Grill, offers breakfast and dinner. Free in-room WiFi and a gym are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Smoke-free premises, tour/ticket assistance, and an elevator
Room features
All 72 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 65 per night
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 65 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Does Oaks Mackay Rivermarque Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oaks Mackay Rivermarque Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for AUD 5.00 per day.

What time is check-in at Oaks Mackay Rivermarque Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Mackay Rivermarque Hotel?

Check-out is at 10 AM.

Where is Oaks Mackay Rivermarque Hotel located?

Located in City Centre, this hotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

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Reviews

Oaks Mackay Rivermarque Hotel Reviews

8.2

Very Good

8.8

Cleanliness

8.6

Location

8.6

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 245 out of 563 reviews
Rating 8 - Good. 191 out of 563 reviews
Rating 6 - Okay. 72 out of 563 reviews
Rating 4 - Poor. 35 out of 563 reviews
Rating 2 - Terrible. 20 out of 563 reviews

Reviews

Verified

8/10 Good

James

Liked: Cleanliness, amenities, property conditions & facilities
Nice motel good breakfast
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Helen

Liked: Cleanliness, staff & service, amenities
Room was clean, staff friendly & helpful
Stayed 1 night in Dec 2025
Verified

8/10 Good

Steve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious well fitted out two bed apartment. Excellent breakfast and friendly staff. Easy to walk a few blocks to restaurants and riverside walk.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, amenities, property conditions & facilities
Staff lovely, clean, tidy, quiet.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities
Fantastic, stay welcoming Staff. Beautiful clean comfortable safe rooms.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Emily

Liked: Cleanliness, amenities, property conditions & facilities
Clean, secure - great stay for families. Thank you to the lovely lady at reception who was very helpful. The cafe downstairs - delish breakfast!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast being included was great. The cafe did a really nice breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were helpful and pleasant. Close to lots of shopping and dining options. Plenty of parking.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Suzanne

Liked: Cleanliness, amenities, property conditions & facilities
Great staff especially Theo. Very helpful
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tracey

Liked: Cleanliness, amenities, property conditions & facilities
The room was spacious, comfortable and the bed was huge. The bathroom was designed for disabled access so had plenty of space. Kitchen facilities were excellent.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and safe
Stayed 4 nights in Dec 2023
Verified

10/10 Excellent

Redfield

Liked: Amenities
service was excellent
Stayed 1 night in Aug 2024
Verified

8/10 Good

Paula

Liked: Amenities, property conditions & facilities
The Oaks was conveniently located and comfortable.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was amazing at cafe
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Stayed 1 night in Nov 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent parking, ice and close to shopping and very accommodating to a late check in.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern apartment. Nice view. 10 out of 10
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Kisita

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern rooms with kitchenette, everything you need to prepare a simple meal and also a great restaurant downstairs with excellent food and live music.
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great. This was a last minute reservation and they were very accommodating to me and my family! We had a great time here, room was spacious and quite equipped with everything we needed and the gym and pool was amazing too! Great spot, conveniently located near town close to the lagoon, mall and other eateries. Would highly recommend.
Stayed 1 night in Dec 2024
Verified

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Stayed 1 night in May 2025
Verified

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location handy to major shopping Centre. Felt like carpet had been cleaned prior to checking in as it was wet. Little disappointed that it was advertised with breakfast included which was part of the reason I chose this location, however the restaurant was closed for the Labour day holiday on the Monday.
Stayed 3 nights in May 2025
Verified

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Proximity to Canelands, Great bathroom. Spotlessly clean
Stayed 2 nights in Nov 2023