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Oaks Mackay Rivermarque Hotel

4.0 star property
Hotel in Mackay with a fitness center and a coffee shop

Choose dates to view prices

Photo gallery for Oaks Mackay Rivermarque Hotel

Outdoor pool
1 bedroom, laptop workspace, free WiFi, bed sheets
1 bedroom, laptop workspace, free WiFi, bed sheets
Exterior
1 bedroom, laptop workspace, free WiFi, bed sheets
Oaks Mackay Rivermarque Hotel offers a perfect recovery spot with a spa tub, outdoor pool, and gym. Enjoy breakfast or dinner at the Marque Bar & Grill and stay connected with in-room WiFi. Guests appreciate the helpful tour and ticket assistance.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • Hot Tub
  • Bar
  • Pool
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 21 of 21 rooms

View all photos for Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom

8.0 out of 10
Very good
(6 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Executive Apartment, 1 Bedroom

1 bedroom, laptop workspace, free WiFi, bed sheets

Executive Apartment, 1 Bedroom

7.0 out of 10
Good
(2 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Executive Apartment, 2 Bedrooms

Private kitchen

Executive Apartment, 2 Bedrooms

8.6 out of 10
Excellent
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

View all photos for Studio

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

9.0 out of 10
Wonderful
(14 reviews)

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Cable channels
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Hotel Room (No Housekeeping) 

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room (No Housekeeping) 

Highlights

Air conditioning
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Electric kettle
Cable channels
Wardrobe or closet
  • 36 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 1 Bedroom (No Housekeeping )

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 1 Bedroom (No Housekeeping )

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchenette
Flat-screen TV
Washer/dryer
Separate bedroom
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Studio (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Studio (No Housekeeping Service)

Highlights

Air conditioning
Kitchenette
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
Electric kettle
  • 53 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Apartment, 2 Bedrooms (No Housekeeping Service)

1 bedroom, laptop workspace, free WiFi, bed sheets

Apartment, 2 Bedrooms (No Housekeeping Service)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Kitchen
Flat-screen TV
Washer/dryer
Separate bedroom
  • 93 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 King Beds OR 4 Twin Beds

Studio (No Housekeeping Service)

  • Sleeps 2

One-Bedroom Apartment-No Housekeeping

  • Sleeps 2

Executive Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Two-Bedroom Apartment-No Housekeeping

  • Sleeps 4

Hotel Room-No Housekeeping

  • Sleeps 2

View all photos for 1 Bedroom Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Apartment

  • Sleeps 2

View all photos for 1 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

1 Bedroom Executive Apartment

  • Sleeps 2

View all photos for 2 Bedroom Executive Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedroom Executive Apartment

  • Sleeps 4

View all photos for 2 Bedrooms Apartment

1 bedroom, laptop workspace, free WiFi, bed sheets

2 Bedrooms Apartment

  • Sleeps 4

Studio

  • Sleeps 2

View all photos for Hotel Room

1 bedroom, laptop workspace, free WiFi, bed sheets

Hotel Room

  • Sleeps 2

About the neighborhood

Map
55-63 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 3 min walk - 0.2 miles
  • Caneland Central - 5 min walk - 0.3 miles
  • Mackay Enertainment and Convention Centre - 8 min walk - 0.5 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Mackay Base Hospital - 5 min drive - 2.3 miles

Getting around

  • Mackay Station - 6 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬6 min walk
  • ‪Austral Hotel - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬6 min walk
  • ‪Noodle Paradise - ‬4 min walk
  • ‪Mojos - ‬7 min walk

About this property

Oaks Mackay Rivermarque Hotel

Upscale hotel located in City Centre
A coffee shop/cafe, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Oaks Mackay Rivermarque Hotel. For some rest and relaxation, visit the hot tub. The on-site restaurant, Marque Bar & Grill, offers breakfast and dinner. Free in-room WiFi and a gym are available to all guests.
Other perks at this hotel include:
  • An outdoor pool
  • Cooked-to-order breakfast (surcharge), self parking (surcharge), and express check-out
  • Tour/ticket assistance, an elevator, and smoke-free premises
Room features
All 71 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to perks like free WiFi.
More amenities include:
  • Showers, free toiletries, and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Secured self parking on site (AUD 5 per day)
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Weekday cooked-to-order breakfast available 6:30 AM to 9:00 AM for a fee: AUD 25 to 30 for adults and AUD 10 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Marque Bar & Grill

Things to do

  • Gym
  • Hot tub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 9 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Express check-out available

Special check-in instructions

The property charges 1.5 percent for credit card payments
The front desk is open daily from 6 AM - 10:30 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 25 to 30 for adults, and AUD 10 to 20 for children
  • Secured self parking fee: AUD 5.00 per day
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

Parking height restrictions apply

Property is also known as

Oaks Rivermarque
Oaks Rivermarque Aparthotel
Oaks Rivermarque Aparthotel Mackay
Oaks Rivermarque Mackay
Rivermarque
Oaks Rivermarque
Oaks Mackay Rivermarque
Oaks Rivermarque Mackay
Oaks Mackay Rivermarque Hotel Hotel
Oaks Mackay Rivermarque Hotel Mackay
Oaks Mackay Rivermarque Hotel Hotel Mackay

Frequently asked questions

Does Oaks Mackay Rivermarque Hotel have a pool?

Yes, this property has an outdoor pool.

Is Oaks Mackay Rivermarque Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Oaks Mackay Rivermarque Hotel?

Self parking is available for AUD 5.00 per day.

What time is check-in at Oaks Mackay Rivermarque Hotel?

Check-in start time: 2 PM; Check-in end time: 10:30 PM. Late check-in is available during limited hours.

What time is check-out at Oaks Mackay Rivermarque Hotel?

Check-out is at 10 AM.

Where is Oaks Mackay Rivermarque Hotel located?

Located in City Centre, this hotel is within a 5-minute walk of Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

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Oaks Mackay Rivermarque Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 237 out of 549 reviews
Rating 8 - Good. 185 out of 549 reviews
Rating 6 - Okay. 72 out of 549 reviews
Rating 4 - Poor. 35 out of 549 reviews
Rating 2 - Terrible. 20 out of 549 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place!
Stayed 1 night in Mar 2025

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location with shopping centre one block away. Plenty of restaurants to choose from within walking distance. Rooms were clean… staff were helpful .. this was the second time we have stayed here and will not hesitate to stay here again.
Stayed 1 night in Jun 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good to stay at the Oaks.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet rooms, helpful receptionist and could walk to everything we needed
Stayed 1 night in Aug 2024

8/10 Good

Beverley

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast included was amazing at cafe
Stayed 1 night in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast thrown in was a great touch. I enjoyed the stay and will definitely be going back.
Stayed 1 night in Nov 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and convenient stay, Dee & the other team on reception where fabulous, helpful and friendly. Marque restaurant was great, good breakfast and coffee with friendly helpful staff and plenty of options.
Stayed 2 nights in Oct 2024

8/10 Good

Amanda

Liked: Cleanliness, staff & service, room comfort

Overnight stay

The location is convenient with secure parking. My room was a ‘hotel’ style room, very spacious, comfortable king bed, bathroom was clean with good water pressure in the shower; breakfast in the restaurant downstairs very nice. My only negative is the stains on the carpet in the room (105b), makes the room appear dirty.
Stayed 1 night in May 2025

10/10 Excellent

Sherona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay here and lovely south african lady at reception.

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an overnight stay on our way to Airlie Beach and was adequate for that.
Stayed 1 night in Jun 2022

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like we had the place to ourself. It was a brilliant room opening straight to the pool.
Stayed 1 night in Sep 2022

8/10 Good

Homayoun

Liked: Cleanliness, staff & service, property conditions & facilities
Close to shopping centre
Stayed 2 nights in Jun 2023

8/10 Good

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great. Friendly
Stayed 1 night in May 2022

4/10 Poor

Amy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff were lovely, but rooms were super smelly (like a mouldy smell). Friends in another room had the same experience.
Stayed 1 night in Jun 2024

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Room had a few issues, cracks in the walls in 3 places, very noisy dryer and exhaust fan in bathroom, tv issues but overall very handy to retail and dining outlets.
Stayed 2 nights in Oct 2023

8/10 Good

brian

Liked: Cleanliness, property conditions & facilities
ok
Stayed 2 nights in Dec 2024

4/10 Poor

Cherrie

Furniture was ripped in lounge-tv in lounge didn’t work - paint peeling in ensuite- this was meant to be an executive apartment- certainly significantly below standard.
Stayed 1 night in Jan 2024

6/10 Okay

Kiri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a horrible nights sleep due to some kind of banging noise - like an opening and closing of a door - I alerted staff earlier that evening and asked if i could change rooms but there was no rooms avilable that night. I spoke to staff in the morning of this issue and they were kind and compassionate. Made me a coffee for my troubles and offered a complementry night stay for the terrible sleep i had, I got woken up at 5.30am and the banging was still going on around 10.30pm so I was so grateful and will give Oaks another try. Hopefully a better experience. The bed was comfortable and the room was clean. Will hope for a quieter room on my next stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern apartment. Nice view. 10 out of 10
Stayed 2 nights in Apr 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff at check in and the room was beautiful and spacious. Will be back next year for our work trip.
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Jun 2025

8/10 Good

Gracie

Liked: Cleanliness
I really liked the cleanliness and the music playing in the room on arrival set the mood and the relaxed environment. I did not like the outside appearance looking run down. A few maintenance of the property would achieve the safety and security of the area.
Stayed 2 nights in Jun 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
It is in a very convenient area. Easy to park at as well.
Stayed 2 nights in May 2025

10/10 Excellent

Redfield

Liked: Amenities
service was excellent
Stayed 1 night in Aug 2024

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