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Mackay Resort Motel

4.0 star property
Unwind with drinks at the poolside bar after exploring nearby gardens. Enjoy local cuisine at Blue Gecko or relax in your room with speedy WiFi.

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Photo gallery for Mackay Resort Motel

Exterior - Mackay Resort Motel (West Mackay)
Luxury King Spa Suite | In-room dining - Mackay Resort Motel (West Mackay)
Reception - Mackay Resort Motel (West Mackay)
Self-Contained Family Room | Terrace/patio - Mackay Resort Motel (West Mackay)
Garden view - Mackay Resort Motel (West Mackay)
Near Mackay Regional Botanic Gardens, Mackay Resort Motel offers a warm retreat with a poolside bar, daily manager's reception, and Blue Gecko restaurant serving local and international cuisine. Unwind in the garden or by the outdoor pool while enjoying high-speed WiFi; guests praise the helpful staff.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available

Room options

Available filters for rooms
Showing 12 of 12 rooms

View all photos for Luxury King Spa Suite

Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

  • Sleeps 2
  • Free WiFi

View all photos for Standard Family Room

Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

  • Sleeps 4
  • Free WiFi

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

9.2 out of 10
Wonderful
(9 reviews)
  • 29 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds
  • Free WiFi

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Executive Spa Suite

  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

8.8 out of 10
Excellent
(14 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Family Room

9.6 out of 10
Exceptional
(8 reviews)
  • Garden view
  • 43 sq m
  • 2 bedrooms
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds
  • Free WiFi

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

  • 41 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

8.8 out of 10
Excellent
(5 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed
  • Free WiFi

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout drapes

Standard Twin Room

9.2 out of 10
Wonderful
(10 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed
  • Free WiFi

View all photos for Deluxe Queen Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

  • Sleeps 2
  • Free WiFi

About the neighborhood

Located in West Mackay, a neighborhood in Mackay, Mackay Resort Motel is in the entertainment district and near a boardwalk/promenade. Mackay Regional Botanic Gardens is a popular attraction and the area's natural beauty can be seen at Harrup Park and Cape Hillsborough National Park. Don't miss out on a visit to Bluewater Lagoon. Visit our Mackay travel guide
View more Motels in Mackay
Map
154 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Bluewater lagoon in Mackay, Queensland, Australia, in the summer
    Bluewater Lagoon
    4 min drive - 1.9 miles
  • Mackay Regional Botanic Gardens
    13 min walk - 0.7 miles
  • Pioneer Valley
    2 min drive - 0.7 miles
  • Mackay Enertainment and Convention Centre
    3 min drive - 1.4 miles
  • Caneland Central
    3 min drive - 1.6 miles

Getting around

  • Mackay Station
    4 min drive
  • Mackay, QLD (MKY)
    5 min drive

Restaurants

  • Hungry Jack's
    2 min drive
  • McDonald's
    3 min drive
  • KFC
    12 min walk
  • Shamrock Hotel
    4 min walk
  • Subway
    3 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 5:00 PM) and Saturday - Sunday (7:00 AM - noon)
Guests will receive lockbox information
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Frequently asked questions

Does Mackay Resort Motel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mackay Resort Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; Check-in end time: anytime.

What time is check-out at Mackay Resort Motel?

Check-out is at 10 AM.

Where is Mackay Resort Motel located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mackay Resort Motel Reviews

9.0

Wonderful

9.0

Cleanliness

8.4

Location

8.8

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 547 out of 1000 reviews
Rating 8 - Good. 366 out of 1000 reviews
Rating 6 - Okay. 64 out of 1000 reviews
Rating 4 - Poor. 17 out of 1000 reviews
Rating 2 - Terrible. 6 out of 1000 reviews

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent place to stop after a long journey. Friendly staff, lovely room, comfy bed and convenient location.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Tammie

Liked: Cleanliness
Clean room, easy parking. Great breakfast options
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Delene

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and great staff
Stayed 1 night in Dec 2025
Verified

8/10 Good

Rodney

Liked: Cleanliness, staff & service, amenities
Large room and the friendly staff.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Tascha

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, good location, friendly service.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Deanne

Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Great location. Had everything we needed. Communication was fantastic as we had a late check in. Very helpful when my child got sick and we needed the hospital and a bit for time in our room. Highly recommend for your stay in Mackay. Easy access to everything.
Stayed 3 nights in Feb 2026
Verified

8/10 Good

Jason

Liked: Cleanliness, amenities, property conditions & facilities
Great rooms.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great facilities withbpool and bar/restaurant. Has everything a motel needs. Will wtay again on my return to Mackay next year.
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Kaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was well upkept and updated
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay, neat tidy and quiet
Stayed 1 night in May 2025
Verified

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Clean room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very good and had everything we needed. The staff were very friendly and helpful. Of special note, we loved having a drink in the beautiful pool area. The restaurant does breakfast and this was excellent and very reasonably priced. Would happily come back.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Kelly

Liked: Cleanliness, staff & service
Spacious room for family of 4.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, room comfort
Good Motel with friendly staff and Good food.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Mogens

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. The owners were great, The room service food was very good. Will definitely stay here again.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very clean with comfortable beds.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay

The beds are so comfortable and the service was fantastic.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

TL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My review is excellence in everything, it was one of the best places I’ve ever stayed and I’ve stayed at a lot of places, welcoming accomodating, friendly, the food was amazing. Thank you Mackay Resort for all that you done. Will be spreading the word xoxo
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

shanelle

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Stayed 1 night in Sep 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service
Front desk staff were good, the property looked good, the rooms while clean felt dated.
Stayed 1 night in Jun 2025