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Mackay Resort Motel

4.0 star property
Suburban motel with a coffee shop and an outdoor pool

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Photo gallery for Mackay Resort Motel

Exterior
Interior
Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes
Reception
Self-Contained Twin Room | Private kitchenette | Mini-fridge, coffee/tea maker, electric kettle, freezer

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Luxury King Spa Suite

Luxury King Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Luxury King Spa Suite

Highlights

Separate dining area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Queen Room

Deluxe Queen Room | Minibar, desk, laptop workspace, blackout drapes

Deluxe Queen Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Self-Contained Twin Room

Self-Contained Twin Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Twin Room

Highlights

Furnished balcony or patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Self-Contained Family Room

Self-Contained Family Room | Minibar, desk, laptop workspace, blackout drapes

Self-Contained Family Room

Highlights

Furnished balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Kitchenette
Mini-fridge
  • 43 sq m
  • Sleeps 5
  • 1 Queen Bed and 3 Twin Beds

View all photos for Executive Spa Suite

Executive Spa Suite | Minibar, desk, laptop workspace, blackout drapes

Executive Spa Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Private indoor hot tub
Air conditioning
Heating
Mini-fridge
Smart TV
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, laptop workspace, blackout drapes

Standard Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Twin Room

Minibar, desk, laptop workspace, blackout drapes

Deluxe Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Eco-friendly toiletries
Private bathroom
  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Standard Twin Room, Accessible

Standard Twin Room, Accessible | Bathroom | Eco-friendly toiletries, hair dryer, towels

Standard Twin Room, Accessible

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
Separate bedroom
Eco-friendly toiletries
  • 41.0 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Standard Family Room

Standard Family Room | Minibar, desk, laptop workspace, blackout drapes

Standard Family Room

Highlights

Soundproofed
Air conditioning
Heating
Mini-fridge
Smart TV
Blackout drapes/curtains
2 bedrooms
Eco-friendly toiletries
  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

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About the neighborhood

Map
154 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Base Hospital - 19 min walk - 1.0 mile
  • Caneland Central - 2 min drive - 1.6 miles
  • Mackay Enertainment and Convention Centre - 2 min drive - 1.5 miles
  • Bluewater Lagoon - 3 min drive - 1.7 miles
  • Harrup Park - 3 min drive - 1.5 miles

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 5 min drive

Restaurants

  • ‪The Coffee Club - ‬3 min drive
  • ‪KFC - ‬2 min drive
  • ‪Hungry Jack's - ‬3 min drive
  • ‪Austral Hotel - ‬3 min drive
  • ‪Red Rooster - ‬3 min drive

About this property

Mackay Resort Motel

Upscale motel near Mackay Base Hospital
Located close to Mackay Regional Botanic Gardens and Mackay Enertainment and Convention Centre, Mackay Resort Motel provides a poolside bar, a free daily manager's reception, and a terrace. The on-site local and international cuisine restaurant, Blue Gecko, features a poolside location and breakfast. Free in-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and a front-desk safe
  • Tour/ticket assistance, a banquet hall, and a TV in the lobby
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Mackay Resort Motel offer comforts such as laptop-friendly workspaces and air conditioning, in addition to amenities like free WiFi and sound-insulated walls.
Extra amenities include:
  • Free tea bags/instant coffee and electric kettles
  • Eco-friendly toiletries and hair dryers
  • 43-inch Smart TVs with premium channels
  • Recycling, mini fridges, and freezers

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 7:00 AM to 9:00 AM on weekends; AUD 5 to 20 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Blue Gecko

Things to do

  • Children's pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Fenced pool
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • Business center
  • Conference center (603 square feet of space)

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Banquet hall
  • Built in 2000
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch smart TV with premium digital channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Freezer
  • Limited room service
  • Mini-fridge
  • Minibar
  • Restaurant dining guides
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Free long-distance calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Phone
  • Recycling
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (7 AM - 8:00 PM) and Saturday - Sunday (7:00 AM - 4:00 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 25.0 per night
Cribs (infant beds) are available for AUD 10.0 per night

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 5.00 to 20.00 per person
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards

We should mention

This property does not have elevators
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Mackay Resort Motel
Mackay Resort Motel Motel
Mackay Resort Motel West Mackay
Mackay Resort Motel Motel West Mackay

Frequently asked questions

Does Mackay Resort Motel have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Mackay Resort Motel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Mackay Resort Motel?

Self parking is free at this property.

What time is check-in at Mackay Resort Motel?

Check-in start time: 2 PM; Check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Mackay Resort Motel?

Check-out is at 10 AM.

Where is Mackay Resort Motel located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Regional Botanic Gardens and Mackay Base Hospital. Caneland Central and Mackay Enertainment and Convention Centre are also within 2 mi (3 km).

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Mackay Resort Motel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 508 out of 942 reviews
Rating 8 - Good. 352 out of 942 reviews
Rating 6 - Okay. 61 out of 942 reviews
Rating 4 - Poor. 15 out of 942 reviews
Rating 2 - Terrible. 6 out of 942 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10

The location was great for access and a nice area to sit outside or by the pool ,hotel with great meals across the road or room service if you like to stay in . Had a great nights sleep every night and will stay again
Stayed 6 nights in Apr 2025

8/10

Convenient for where I was working and staff pleasant
Stayed 2 nights in Mar 2025

10/10

Comfortable bed, clean room and very affordable.
Stayed 1 night in Feb 2025

10/10

Affordable, clean, comfy beds. Pool and premises beautifully maintained. Easy check in and out
Stayed 1 night in Apr 2025

10/10

Friendly staff and excellent facilities. Highly recommended to stay in this resort motel.
Stayed 1 night in Jan 2025

10/10

We only stayed one night but everything was great!
Stayed 1 night in Dec 2024

10/10

Presentation of the the room was excellent, clean and tidy. Very pleasant stay.
Stayed 1 night in Jan 2025

8/10

Clean, conveniently located and excellent value for money. The bed was comfortable and the unit was spotless. The swimming pool was a bonus and was also well maintained - only suggestion is to supply an extra towel for using at the pool.
Stayed 1 night in Feb 2025

10/10

They had everything we needed, clean room, good bed, good location, tv options were great, clean pool and friendly staff.
Stayed 2 nights in Nov 2024

8/10

Very easy access to key for after hours check in.
Stayed 1 night in Jan 2025

10/10

Beautiful rooms, very clean, and good food from the restaurant!
Stayed 1 night in Aug 2024

8/10

Everything was good except bed and pillows too soft.
Stayed 1 night in Mar 2025

8/10

Comfy beds
Stayed 1 night in Jan 2025

10/10

Very lovely
Stayed 1 night in Feb 2025

10/10

Pleasant stay and very friendly staff
Stayed 1 night in Aug 2024

8/10

Great location and friendly helpful staff. Rooms were very clean and had everything we needed.
Stayed 1 night in Sep 2024

10/10

Large rooms, lovely breakfast. Well maintained
Stayed 2 nights in Nov 2024

10/10

We had lovely stop over and met some lovely people here at the pool was nice for my kids get out of car play with other kids and cool down in pool as sun went down was very enjoyable with little lights around the pool.
Stayed 1 night in Dec 2024

10/10

Excellent condition of overall property and availability of Foxtel and streaming services was great .
Stayed 1 night in Jan 2025

10/10

Good Motel with friendly staff and Good food.
Stayed 3 nights in Jun 2024

10/10

beds were comfy as
Stayed 1 night in Nov 2024

8/10

Everything is good except beds and pillows too soft, didn't have a goodnight sleep.

10/10

Great stay. Very clean with comfortable beds.
Stayed 1 night in Jul 2024

8/10

Clean property, wonderful service, nice with the updated renovations, handy to everything great location
Stayed 1 night in Oct 2024

10/10

Cooking utensils and sink is spacious for a Family
Stayed 1 night in Jan 2025