Vacation packages
Stays
Cars
Flights
Support
AARP Member Savings
My Trips
AARP.org
Join
Renew
Aparthotel

Lanai Riverside Apartments

4.5 star property
Luxury aparthotel with free parking connected to a shopping center in Mackay

Choose dates to view prices

Photo gallery for Lanai Riverside Apartments

Reception
Apartment, 3 Bedrooms | Living area | 48-inch LCD TV with digital channels, TV
Apartment, 3 Bedrooms | Private kitchen | Full-size fridge, microwave, stovetop, dishwasher
Apartment, 3 Bedrooms | Extra beds
BBQ/picnic area
Lanai Riverside Apartments offers a peaceful haven amid city energy. Relax in the garden, rejuvenate in the sauna, or dip in the outdoor pool. Enjoy meals at the Tropical Phoenix Garden restaurant. High-speed WiFi, attentive staff, and extended parking complete this luxury stay.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Dryer
  • Kitchen
  • Washer
  • Pool
  • Gym
  • Barbecue grill

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Apartment, 1 Bedroom

48-inch LCD TV with digital channels, TV

Apartment, 1 Bedroom

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 97 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, 2 Bedrooms

Apartment, 2 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 2 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 120 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Apartment, 3 Bedrooms

Apartment, 3 Bedrooms | 1 bedroom, individually decorated, individually furnished

Apartment, 3 Bedrooms

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Kitchen
  • 158 sq m
  • 3 bedrooms
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

One-Bedroom Apartment

  • Sleeps 2

View all photos for Three-Bedroom Apartment

1 bedroom, individually decorated, individually furnished

Three-Bedroom Apartment

  • Sleeps 4

View all photos for Two-Bedroom Apartment

Private kitchen | Full-size fridge, microwave, stovetop, dishwasher

Two-Bedroom Apartment

  • Sleeps 4

About the neighborhood

Map
20 River Street, Mackay, QLD, 4740

What's nearby

  • Bluewater Lagoon - 2 min walk - 0.1 miles
  • Caneland Central - 3 min walk - 0.2 miles
  • Mackay Enertainment and Convention Centre - 10 min walk - 0.6 miles
  • Harrup Park - 3 min drive - 1.4 miles
  • Mackay Base Hospital - 5 min drive - 2.3 miles

Getting around

  • Mackay Station - 7 min drive
  • Mackay, QLD (MKY) - 11 min drive

Restaurants

  • ‪Hungry Jack's - ‬5 min walk
  • ‪Austral Hotel - ‬5 min walk
  • ‪The Coffee Club Canelands Café - ‬6 min walk
  • ‪The Bavarian - ‬6 min walk
  • ‪The Coffee Club Café - Caneland Central - ‬5 min walk

About this property

Lanai Riverside Apartments

Luxury aparthotel with free parking connected to a shopping center in Mackay
An outdoor pool, a restaurant, and a fitness center are available at this smoke-free aparthotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a sauna, a conference center, and conference space. Each apartment provides a kitchen with a refrigerator, a stovetop, a microwave, and a dishwasher. For a bit of entertainment, an LCD TV comes with digital channels, and guests can also appreciate conveniences like a washer/dryer and a dining area. Housekeeping is available on request.
Lanai Riverside Apartments offers 36 accommodations, which are accessible via exterior corridors and feature washers/dryers and coffee/tea makers. Rooms open to furnished balconies. These individually decorated and furnished accommodations have separate sitting areas. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Mackay aparthotel provides complimentary wireless Internet access. 48-inch LCD televisions come with digital channels. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna, and a fitness center.

Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

Similar properties

Beach

Riviera Mackay

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
9.2 out of 10, Wonderful, 442 reviews
Riviera Mackay

Property amenities

Beach

  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free extended parking on site
  • Wheelchair-accessible parking and van parking available

Family friendly

  • Crib: AUD 15 per night

Restaurants on site

  • Lets Do Greek
  • Marque Bar & Grill
  • Tropical Phoenix Garden

Kitchen

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Microwave
  • Stovetop
  • Toaster

Dining

  • A restaurant
  • Room service (limited hours)

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Living spaces

  • Living room
  • Separate dining area
  • Separate sitting area

Entertainment

  • 48-inch LCD TV with digital channels

Outdoor areas

  • Barbecue grill
  • Furnished balcony
  • Garden
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities
  • Washer/dryer

Work spaces

  • Conference center (172 square feet of space)
  • Laptop workspace
  • Meeting room

Climate control

  • Air conditioning
  • Ceiling fan

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Smoking not allowed

Services and conveniences

  • Guidebooks
  • Housekeeping (on request)
  • Iron/ironing board
  • Local maps
  • Luggage storage
  • Restaurant dining guides
  • Tour and ticket assistance
  • Wedding services

Location highlights

  • Connected to a shopping center
  • In a business district
  • In a shopping district
  • In the city center
  • Near the airport
  • On the boardwalk/promenade
  • On the riverwalk
  • On the waterfront

Things to do

  • Gym

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system

General

  • 1 building
  • 11 floors
  • 36 units
  • Access via exterior corridors
  • Banquet hall
  • Built in 2009
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 50
Express check-out available

Special check-in instructions

The property charges 2.2 percent for credit card payments
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (10:00 AM - 4:00 PM)
Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are available for AUD 15.0 per night

Property payment types

Important information

Optional extras

  • Late check-out fee: AUD 50 (subject to availability)
  • Housekeeping fee: AUD 100 per stay; may vary based on unit size
  • Crib (infant bed) fee: AUD 15.0 per night
  • Credit card charges are subject to a surcharge of 2.2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Children under 10 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision

Property is also known as

Lanai Riverside Apartments Mackay
Lanai Riverside Apartments
Lanai Riverside Mackay
Lanai Riverside
Lanai Riverside Apartments Mackay
Lanai Riverside Apartments Aparthotel
Lanai Riverside Apartments Aparthotel Mackay

Frequently asked questions

Does Lanai Riverside Apartments have a pool?

Yes, this property has an outdoor pool.

Is Lanai Riverside Apartments pet-friendly?

No, pets are not allowed at this property.

How much is parking at Lanai Riverside Apartments?

Self parking and extended parking are free at this property; nearby parking is also free.

What time is check-in at Lanai Riverside Apartments?

Check-in start time: 2:00 PM; Check-in end time: 6:00 PM.

What time is check-out at Lanai Riverside Apartments?

Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).

Where is Lanai Riverside Apartments located?

Located in City Centre, this luxury aparthotel is steps from Bluewater Lagoon and Caneland Central. Artspace Mackay and Jubilee Park are also within 10 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Lanai Riverside Apartments Reviews

8.8

Excellent

8.8

Cleanliness

9.2

Location

8.6

Staff & service

9.0

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 267 out of 445 reviews
Rating 8 - Good. 119 out of 445 reviews
Rating 6 - Okay. 30 out of 445 reviews
Rating 4 - Poor. 22 out of 445 reviews
Rating 2 - Terrible. 7 out of 445 reviews

Reviews

8/10 Good

Nigel

Liked: Cleanliness, amenities, property conditions & facilities, communication
A good stay very convenient.
Stayed 2 nights in Sep 2025

10/10 Excellent

meghan

Liked: Cleanliness, amenities, property conditions & facilities
Amazing as usual we always stay here when we are in Mackay.
Stayed 1 night in Jun 2025

10/10 Excellent

Gavin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent.
Stayed 5 nights in Oct 2025

10/10 Excellent

Veronica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and accommodation
Stayed 1 night in Apr 2024

10/10 Excellent

Leanne

Liked: Cleanliness, amenities, property conditions & facilities, communication
Apartment was very large , has everything you need , views are great and the shopping centre is no more than a 5 minute walk. Would stay again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Liked: Cleanliness, amenities, property conditions & facilities, communication
The apartment was perfect and so were the views of the river. Will definitely stay here again. Loved every minute of my stay
Stayed 1 night in Aug 2024

10/10 Excellent

Pasindu

The property was great , with awesome views, check in was easy and i would stay again
Stayed 1 night in Jun 2023

10/10 Excellent

Mark

Liked: Cleanliness, property conditions & facilities, communication
The team at Lanai Apartments are always so welcoming and go over and above to make the experience a fantastic one. I’ll be back again for sure.
Stayed 1 night in Mar 2025

10/10 Excellent

Adrian

Liked: Cleanliness, amenities, property conditions & facilities, communication
This is not the first time I have stayed here and as always it was a great stay
Stayed 2 nights in May 2023

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities, communication
Amazing property we stayed at with our 3 boys. Everything needed was provided and if we needed anything extra, reception was happy to provide. Clean rooms, quiet floor, all staff happy and friendly. We greatly enjoyed our stay and would stay here again.
Stayed 13 nights in Jul 2024

10/10 Excellent

Kylie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great value for money
Stayed 2 nights in Mar 2024

10/10 Excellent

Warren

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location, rooms very comfortable. Only issue was the sun brightened the room too much in the morning. Overall a fantastic stay and the staff were wonderful with the few requests we had.
Stayed 7 nights in Sep 2023

10/10 Excellent

Anna

Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful apartment and great view!
Stayed 1 night in Sep 2022

10/10 Excellent

ColinParawan

Liked: Cleanliness, room comfort, communication

All good

Clean and comfy - what was needed...
Stayed 1 night in Dec 2024

6/10 Okay

Anne-Marie

Liked: Communication
Lovely view and good location. Pool advertised as heated but cold. Room in need of maintenance.
Stayed 1 night in Jul 2024

8/10 Good

Amanda

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and our apartment had plenty of room. Showers/bathrooms small, and shower heads not great. The second single bed in bedroom was not great, very wobbly - more like a fold out bed. For a 3 bedroom apartment, at price paid, I would have expected 2nd T.V. in bedroom and definitely bigger couches in lounge area.
Stayed 7 nights in Jul 2022

6/10 Okay

Chris

Liked: Cleanliness
Disliked: Communication
Property was in fairly good condition but dryer in room did not work properly so we had to take wet clothes with on next day of travel which was disappointing. We booked this accommodation purposefully to wash clothes on travel across Queensland and service was disappointing as no one could support us to look at dryer and last tenants should have reported.
Stayed 1 night in Jul 2022

4/10 Poor

Andrew

Liked: Cleanliness
Disliked: Communication
Arrived to find out the pool was being renovated. If I knew this I simply would had changed hotels without any issue. Really feel like the hotel was dishonest about the situation and by no means would have stayed at Lanai appartments if I was advised there was no pool on holidays in North QLD.
Stayed 2 nights in Mar 2023

4/10 Poor

Katja

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Schlecht ausgestattete Küche, geschmacklose Einrichtung, etwas heruntergekommen, Riverview war zwischen zwei Häusern hindurch auf Bäume trotz höherer Etage, kann man nicht empfehlen
Stayed 1 night in Aug 2025

10/10 Excellent

Mrs R

Liked: Cleanliness, amenities, property conditions & facilities
Really clean apartment with all the facilities you need.
Stayed 4 nights in May 2025

10/10 Excellent

Andries

Liked: Cleanliness, amenities, property conditions & facilities
Nice big and spacious apartment. Clean and tidy. Great place to stay as the apartment is fully equipped will all appliances including washing and drying.
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, room comfort

Quiet, spacious stay

Clean, quiet, and the room was better than expected. No issues at check-out, and staff were polite throughout.
Stayed 3 nights in May 2025

10/10 Excellent

Therese

Liked: Cleanliness, amenities, property conditions & facilities, communication
The location is great and the staff were very friendly.
Stayed 3 nights in Apr 2025

6/10 Okay

Ryan

Liked: Cleanliness, amenities, property conditions & facilities
Property was Excellent. No proper communication to client regarding beds availability untill client enquired.
Stayed 1 night in Mar 2025

10/10 Excellent

Ryan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice and spacious rooms
Stayed 1 night in Nov 2024

  • † More information about the $50 gift card with flight package benefit may be found at: https://www.expedia-aarp.com/lp/b/vacationpackages50prepaid

  • English Copyright 1995 – 2025. All rights reserved. Use of this Web site constitutes acceptance of the Expedia User Agreement and Privacy Policy. Expedia pays a royalty fee to AARP for the use of AARP’s intellectual property. These fees are used for the general purpose of AARP. All goods or services and discounts offered via the AARP® Travel Center powered by Expedia ®, are provided by third-party suppliers. AARP and its affiliates do not endorse and are not responsible for the goods or services and discounts made available on this site. Offers are subject to change and may have restrictions. Please contact the AARP® Travel Center powered by Expedia® directly for full details. AARP and its affiliates are not insurers.