At The Resort @ Dolphin Heads, the sound of waves creates a peaceful atmosphere. Enjoy the poolside bar, white sand beach, or beach volleyball. Salt Restaurant/Bar offers al fresco dining, letting guests fully embrace their seaside escape.
Located on the beach, The Resort @ Dolphin Heads is in Dolphin Heads, a neighborhood in Mackay. Northern Beaches Bowls Club and Mackay Marina Village & Shipyard are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Northern Beaches Central Shopping Centre and Hibiscus Shopping Centre. Bluewater Lagoon and Mackay Regional Botanic Gardens are also worth visiting. Discover the area's water adventures with fishing nearby, or enjoy the great outdoors with rock climbing, mountain climbing, and skydiving. Visit our Mackay travel guide
Available in all rooms: Internet access (surcharge)
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Limited onsite self parking
Wheelchair-accessible parking and van parking available
Food and drink
Weekend cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: AUD 5 to 22 for adults and AUD 8 to 20 for children
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Coffee and tea in common areas
Couples/private dining
Private picnics
Snack bar/deli
Restaurants on site
Salt Restaurant/Bar
Things to do
3 outdoor pools
Beach volleyball
Children's pool
Playground
Family friendly
3 outdoor pools
Children's pool
DVD player
In-room microwave
In-room refrigerator
Laundry facilities
Playground
Pool gate
Snack bar/deli
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Vending machine
Guest services
Housekeeping (daily)
Proposal/romance packages
Business services
Conference center (2,153 square feet of space)
Meeting room
Outdoors
Barbecue grill
Garden
On the beach
Outdoor entertainment area
Outdoor furniture
Picnic area
Pool loungers
Pool umbrellas
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
More
2 floors
6 buildings
Banquet hall
Built in 1990
Designated smoking areas (fines apply)
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
DVD player
Flat-screen TV with digital channels
Food and drink
Coffee/tea maker
Electric kettle
Microwave
Refrigerator
More
Access via exterior corridors
Air conditioning
Ceiling fan
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
The property charges 1 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
Rollaway/extra beds are available for AUD 30.0 per day
Cribs (infant beds) are available for AUD 30.0 per day
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately AUD 5 to 22 for adults, and AUD 8 to 20 for children
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 30.0 per day
Rollaway bed fee: AUD 30.0 per day
Credit card charges are subject to a surcharge of 1 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 3830574
We should mention
This property does not have elevators
Pool access available from 8:00 AM to 9:00 PM
Frequently asked questions
Does The Resort @ Dolphin Heads have a pool?
Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 8:00 AM–9:00 PM.
Is The Resort @ Dolphin Heads pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at The Resort @ Dolphin Heads?
Check-in start time: 2:00 PM; Check-in end time: 11:00 PM. A fee applies for early check-in (subject to availability).
What time is check-out at The Resort @ Dolphin Heads?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is The Resort @ Dolphin Heads located?
Nestled on the beach, this Dolphin Heads hotel is within 3 mi (5 km) of Eimeo Beach, Blacks Beach Park, and Eimeo Road State School. Bucasia Beach and Northern Beaches Central Shopping Centre are also within 6 mi (10 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
BetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
The Resort @ Dolphin Heads Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
7.0
Cleanliness
7.8
Location
7.4
Staff & service
6.8
Property conditions & facilities
Rating 10 - Excellent. 120 out of 509 reviews
10 - Excellent
120
Rating 8 - Good. 203 out of 509 reviews
8 - Good
203
Rating 6 - Okay. 107 out of 509 reviews
6 - Okay
107
Rating 4 - Poor. 58 out of 509 reviews
4 - Poor
58
Rating 2 - Terrible. 21 out of 509 reviews
2 - Terrible
21
Reviews
Verified
8/10 Good
Jan
Jun 14, 2026
Liked: Staff & service, amenities
Disliked: Cleanliness
A beautiful, peaceful location with stunning views over the ocean.
The grounds and pool were beautifully maintained and the lovely lady at the bar was friendly, welcoming and most helpful.
What let this place down for us was the room. It needed an upgrade and was dirty.
Room great pity restaurant wasn’t open on Saturday night
Gavin
Stayed 1 night in Jan 2026
Verified
8/10 Good
Warren
Jan 4, 2026
Liked: Cleanliness
Room was great, view was fantastic, would recommend to others.
Door lock needs replacing as very hard to open with key
Warren
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Cynthia
Apr 6, 2026
Liked: Cleanliness
Disliked: Property conditions & facilities
Curtains had mould. Ants on bathroom walls and kitchen bench. Could not use kitchen facility as we did not have a stove in our room. $25 each for cocktails that bar staff had no idea how to make. No room service or any services were available. The view was great though. I would not recommend.
Check in was a breeze, the customer service from owners and cafe staff impeccable. The grounds are stunning with the most amazing views. Rooms were clean and well appointed. Can't wait to plan my next trip
The room was great with a beautiful view off the balcony.
The onsite restaurant & bar were amazing, the food was fantastic & the cocktails were also delicious :)
Tina
Stayed 2 nights in May 2025
Verified
8/10 Good
Rabeca
Feb 7, 2026
Liked: Cleanliness, amenities
The room was spotless; however, we had a problem with the water in the bathroom. It took us a long time to shower because, for some reason, the water would stop coming out, and we had to wait for it to start again.
The room was cleaned and perfect 1st floor view.Only disappointment was no onsite restaurant, no sink to wash up had to use bathroom one and wrong code for carpark and entry. Once we found the manager on the phone all was good and perfect. The view the gardens are very nice and well set out we will be back
Checking in was incredibly easy. The clear instructions, sent directly to my mobile, were perfect for someone like me arriving late at night and leaving early in the morning. The room itself was very spacious with a very and a comfy bed. The view from the balcony was truly breathtaking. I'd highly recommend it as a place to spend some quiet time and just soak in the views.