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Casa Nostra Motel Mackay

4.0 star property
Motel with free parking, near Mackay Enertainment and Convention Centre

Choose dates to view prices

Photo gallery for Casa Nostra Motel Mackay

Reception
Family Room, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, iron/ironing board
Outdoor pool, open 8:00 AM to 8:00 PM, pool umbrellas, sun loungers
Laundry room
Standard Room, Non Smoking | Living area | 55-cm Smart TV with digital channels, TV, streaming services
Located near Mackay Entertainment and Convention Centre, Casa Nostra Motel Mackay offers modern comforts in a peaceful setting. Relax in the garden or by the outdoor pool with sun beds and umbrellas. Amenities include laundry, conference space, and free WiFi.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Laundry
  • Parking included
  • Housekeeping
  • Air conditioning

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room, Non Smoking, Kitchenette

Family Room, Non Smoking, Kitchenette | 1 bedroom, premium bedding, pillowtop beds, iron/ironing board

Family Room, Non Smoking, Kitchenette

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Pillowtop bed
Ceiling fan
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

Superior Room, Non Smoking, Kitchenette (Executive Queen Room) | 1 bedroom, premium bedding, pillowtop beds, iron/ironing board

Superior Room, Non Smoking, Kitchenette (Executive Queen Room)

9.2 out of 10
Wonderful
(12 reviews)

Highlights

Air conditioning
Heating
Kitchenette
Mini-fridge
Smart TV
Renovated in 2019
Ceiling fan
Separate bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

Standard Queen Room

Highlights

Air conditioning
Heating
Mini-fridge
Smart TV
Renovated in 2019
Separate bedroom
Pillowtop bed
Premium bedding
  • Sleeps 3
  • 1 Queen Bed

About the neighborhood

Map
30 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 15 min walk - 0.8 miles
  • Bluewater Lagoon - 18 min walk - 1.0 mile
  • Caneland Central - 2 min drive - 1.0 mile
  • Mackay Base Hospital - 3 min drive - 1.4 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪Austral Hotel - ‬18 min walk
  • ‪KFC - ‬1 min walk

About this property

Casa Nostra Motel Mackay

Upscale motel remodeled in 2019 and located near Mackay Base Hospital
Located close to Mackay Enertainment and Convention Centre and Caneland Central, Casa Nostra Motel Mackay provides a garden, laundry facilities, and conference space. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers and pool umbrellas
  • Free self parking
  • Access to a nearby health club, express check-out, and tour/ticket assistance
  • 1 meeting room, smoke-free premises, and outdoor furniture
Room features
All guestrooms at Casa Nostra Motel Mackay include thoughtful touches such as premium bedding and air conditioning, in addition to amenities like free WiFi and free bottled water.
Other conveniences in all rooms include:
  • Showers, free toiletries, and hair dryers
  • 55-cm Smart TVs with streaming services and premium channels
  • Wardrobes/closets, mini fridges, and microwaves

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free covered self parking on site

Things to do

  • Outdoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 30 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • No elevator

More

  • 1 floor
  • Renovated entire property - March 2019
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-cm smart TV with premium digital channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Freezer
  • Microwave
  • Mini-fridge
  • Toaster

More

  • Air conditioning
  • Heating
  • Iron/ironing board
  • Laundry detergent

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 3 percent for credit card payments
The front desk is open Monday - Friday (7:00 AM - 8:00 PM) and Saturday - Sunday (8:00 AM - 7:00 PM)
Guests will receive key retrieval information
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Casa Nostra Mackay
Casa Nostra Motel Mackay Motel
Casa Nostra Motel Mackay West Mackay
Casa Nostra Motel Mackay Motel West Mackay

Frequently asked questions

Does Casa Nostra Motel Mackay have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:00 PM.

Is Casa Nostra Motel Mackay pet-friendly?

No, pets are not allowed at this property.

How much is parking at Casa Nostra Motel Mackay?

Self parking is free at this property.

What time is check-in at Casa Nostra Motel Mackay?

Check-in start time: 2:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Casa Nostra Motel Mackay?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Where is Casa Nostra Motel Mackay located?

Located in West Mackay, this motel is within 1 mi (2 km) of Mackay Enertainment and Convention Centre, Caneland Central, and Bluewater Lagoon. Mackay Regional Botanic Gardens and Mackay Base Hospital are also within 2 mi (3 km).

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Casa Nostra Motel Mackay Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 65 out of 109 reviews
Rating 8 - Good. 18 out of 109 reviews
Rating 6 - Okay. 14 out of 109 reviews
Rating 4 - Poor. 5 out of 109 reviews
Rating 2 - Terrible. 7 out of 109 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mikey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch
Stayed 1 night in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Motel was exactly what we needed. Quiet, clean, close to everything and at a good price. Definitely would come again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Gina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will stay again

Overnight stop, clean, tiles floor, kitchenette with sink. T
Stayed 1 night in Jul 2025

6/10 Okay

Santa

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Moul in a room (wall over the window an window it self) and dusty floors. Convenient location though and welcoming receptionist.
Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quite peoperty
Stayed 1 night in May 2025

6/10 Okay

Michelle

Liked: Cleanliness, property conditions & facilities
I booked on line but when I arrived the office was empty. I had to wait 30 minutes to check in😕
Stayed 1 night in Aug 2025

8/10 Good

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable and clean.
Stayed 1 night in May 2025

6/10 Okay

Kerryn

Liked: Staff & service
Old and needs an upgrade. Rooms need more thorough cleaning. I stayed there 2 nights a day apart and the same dirt etc was still in the bathrooms indicating a thorough clean was not completed. Noisy. Every movement by guests in and out of rooms can be heard in your room. Staff very pleasant though
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean facility, quiet environment. Fantastic value venue.
Stayed 1 night in Jun 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location for our purpose was excellent, very clean, modern and roomy. Parking in front of room was excellent.
Stayed 1 night in Jul 2022

4/10 Poor

Richard

Very noisey place , also insects like ants etc through the room .
Stayed 2 nights in Sep 2023

6/10 Okay

Danielle

I’m not really sure how to review this property. We booked it last minute as a short stop over en route to Airlie so didn’t need it to be anything special. It’s pretty basic but priced well for what it is. The issue that put a dampener on the experience was I guess the service. On arriving at 8pm after a 5 hour drive (check in closes at 9) I was informed my room had been cancelled as the card payment hadn’t gone through, they recited the numbers of a card I wasn’t familiar with, but they advised they still had the room so I could pay now if I wanted to. I paid cash and checked in. On getting into my room, and attaching to the WiFi (as had no data on my phone previously) I saw I’d had a message from the motel an hour before through the 3rd party site I booked on to advise the room had been cancelled as they’d double booked. Which is obviously not the reason why they advised the room had been cancelled when I arrived. I’m just thankful I hadn’t seen that message en route as I would’ve been scrambling to find an alternative room at 8pm. Then to top it off, I checked my bank account to find they’d taken the payment out of my account the day before. The next morning they did issue me a refund on the cash payment when I queried it but obviously not the smoothest process.
Stayed 1 night in Oct 2022

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Good location and tidy room. Good wifi for work
Stayed 1 night in Jul 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and easy check in. Close to everything
Stayed 4 nights in Jul 2025

6/10 Okay

Brian

Disliked: Cleanliness, amenities
Dirty fridge
Stayed 1 night in Jun 2025

6/10 Okay

Amanda

Check in was easy and the staff very friendly. The bathroom had a lot of the previous guests hair around which gave me the ick. The room could have done with a few extra blankets as there was no blanket or comforter on the bed, but the bed itself was comfortable. Great access to streaming services.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities
Unit 8 was renovated and clean and tidy.
Stayed 1 night in Jun 2025

4/10 Poor

Stephen

Disliked: Cleanliness
The room has been refurbished but not clean. Bun found in the microwave from previous guests. Under the bed was filthy. Maggots coming out of the large rubbish bin along side the building.
Stayed 1 night in May 2025

10/10 Excellent

Malle

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful staff.
Stayed 4 nights in Apr 2025

4/10 Poor

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Experience was really average ! Had extra pets coming into shower from cracks . Big fat long worms in shower everyday from cracks in shower. And water would go snap cold then piping hot unexpectedly during shower…. Probably will never stay there again.
Stayed 3 nights in Apr 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Check in was easy, room was wet from roof to floor, condensation or still wet from previous guests? Unsure.
Stayed 1 night in Mar 2025

6/10 Okay

Terrance

Liked: Cleanliness
Disliked: Property conditions & facilities
Very ordinary motel would have liked option of food
Stayed 1 night in Jan 2025

8/10 Good

Alberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Motel semplice sulla strada principale (parecchio trafficata). Camera pulita (tranne le posate e stoviglie che erano sporche) ma senza nemmeno una coperta (solo un copriletto leggero). Comodo per una notte di passaggio. Le foto sul expedia sono migliori della realtà (forse fatte tempo fa..)
Stayed 1 night in Jul 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and quiet accommodation.
Stayed 6 nights in Jun 2024

2/10 Terrible

David

Disliked: Amenities
I didn't stay here booked room n upon arrival said he don't take refunds nbthat he canceled my booking and am still waiting of

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