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Alara Motor Inn

3.5 star property
Hotel in Mackay with an outdoor pool and a restaurant

Choose dates to view prices

Photo gallery for Alara Motor Inn

Children's activities
Reception
Exterior
Wardrobe
Queen Single Room - Pet Friendly | 1 bedroom, iron/ironing board, free WiFi, bed sheets
Alara Motor Inn in West Mackay provides a peaceful retreat surrounded by gardens. Guests relax in the spa tub after a day of exploring or cool off in the outdoor pool. The on-site restaurant serves satisfying meals, and free WiFi keeps everyone connected.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Bar
  • Pool
  • Breakfast available
  • Room service

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Family Room, 2 Bedrooms (Non Pet)

Family Room, 2 Bedrooms (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Family Room, 2 Bedrooms (Non Pet)

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
Hair dryer
Microwave
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Queen Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room (Non Pet)

8.6 out of 10
Excellent
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen and Single (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen and Single (Non Pet)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Accessible Room (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Accessible Room (Non Pet)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pet Friendly Queen Room

Pet Friendly Queen Room | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Pet Friendly Queen Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Jetted bathtub
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Queen Room with Bath (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Room with Bath (Non Pet)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Shower/tub combination
Hair dryer
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Jetted Tub (Non Pet)

Room, 1 King Bed, Jetted Tub (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed, Jetted Tub (Non Pet)

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Hair dryer
Jetted bathtub
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Single Room - Pet Friendly

Queen Single Room - Pet Friendly | 1 bedroom, iron/ironing board, free WiFi, bed sheets

Queen Single Room - Pet Friendly

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
Microwave
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for King room (Non Pet)

King room (Non Pet) | 1 bedroom, iron/ironing board, free WiFi, bed sheets

King room (Non Pet)

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Family (Non Pet)

1 bedroom, iron/ironing board, free WiFi, bed sheets

Deluxe Family (Non Pet)

Highlights

Air conditioning
Connecting rooms available
Refrigerator
Flat-screen TV
2 bedrooms
Private bathroom
2 bathrooms
Hair dryer
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 Queen Beds and 2 Twin Beds

About the neighborhood

Map
52 Nebo Road, West Mackay, QLD, 4740

What's nearby

  • Mackay Enertainment and Convention Centre - 18 min walk - 1.0 mile
  • Caneland Central - 2 min drive - 1.2 miles
  • Bluewater Lagoon - 2 min drive - 1.2 miles
  • Mackay Base Hospital - 2 min drive - 1.2 miles
  • Harrup Park - 3 min drive - 1.4 miles

Getting around

  • Mackay Station - 5 min drive
  • Mackay, QLD (MKY) - 6 min drive

Restaurants

  • ‪Hungry Jack's - ‬2 min drive
  • ‪McDonald's - ‬2 min drive
  • ‪Jamaica Blue - ‬3 min drive
  • ‪Austral Hotel - ‬2 min drive
  • ‪KFC - ‬3 min walk

About this property

Alara Motor Inn

Hotel located in West Mackay
At Alara Motor Inn, you can look forward to a garden, dry cleaning/laundry services, and a bar. For some rest and relaxation, visit the hot tub. The on-site restaurant offers dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center.
You'll also find perks like:
  • An outdoor pool and a children's pool, along with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), express check-out, and express check-in
  • Barbecue grills, a banquet hall, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All guestrooms at Alara Motor Inn have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with free toiletries and hair dryers
  • 32-inch flat-screen TVs with premium channels
  • Refrigerators, microwaves, and electric kettles

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  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 702 reviews
Mackay Oceanside Central Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 8:30 AM for a fee: AUD 10 to 50 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Children's pool
  • Hot tub
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator
  • Raised toilet seat
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 1 floor
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open Monday - Friday (8:00 AM - 7:00 PM) and Saturday - Saturday (8:00 AM - 5:00 PM)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk, lockbox

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately AUD 10 to 50 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Alara Motor
Alara Motor Inn
Alara Motor Inn Mackay
Alara Motor Mackay
Alara Motor Inn West Mackay
Alara Motor West Mackay
Alara Motor Inn Hotel
Alara Motor Inn West Mackay
Alara Motor Inn Hotel West Mackay

Frequently asked questions

Does Alara Motor Inn have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is Alara Motor Inn pet-friendly?

Yes, cats and dogs are allowed at this property.

How much is parking at Alara Motor Inn?

Self parking is free at this property.

What time is check-in at Alara Motor Inn?

Check-in start time: 2:00 PM; Check-in end time: 7:00 PM.

What time is check-out at Alara Motor Inn?

Check-out is at 10 AM.

Where is Alara Motor Inn located?

Located in West Mackay, this hotel is within 1 mi (2 km) of Jubilee Park, Caneland Central, and Mackay Enertainment and Convention Centre. Mackay Regional Botanic Gardens and Bluewater Lagoon are also within 1 mi (2 km).

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Alara Motor Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 219 out of 378 reviews
Rating 8 - Good. 129 out of 378 reviews
Rating 6 - Okay. 23 out of 378 reviews
Rating 4 - Poor. 2 out of 378 reviews
Rating 2 - Terrible. 5 out of 378 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly room was very clean & fresh smelling. We would stay there again with pup.
Stayed 1 night in Dec 2022

8/10 Good

Mark Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed, very clean, great water pressure, pet friendly
Stayed 1 night in Mar 2023

10/10 Excellent

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great friendly place to stay

Always, friendly and accommodating at this motel. Highly recommend.
Stayed 1 night in Sep 2022

2/10 Terrible

Dan

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel turned me away and said ill be refunded but haven't don3 anything about it i had nowhere to stay for the weekend
Stayed 3 nights in May 2025

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable great space
Stayed 2 nights in Aug 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly service and clean and tidy room. Hosts were very friendly and happy to chat.Highly reccomend breakfast.
Stayed 1 night in Oct 2022

10/10 Excellent

Jillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. Our dogs were welcomed. Food at restaurant was so so good. Can't fault this place. Will definitely stay here again and will definitely tell everyone how good it's.
Stayed 1 night in Apr 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

happy customers

myself, my partner and my pooch stayed for the night and everything was perfect. best dog friendly accommodation we have experienced. thank you!
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing pet friendly accomodation. Very clean and smells lovely when you walk in. Staff so helpful. I loved seeing a doggy bed bowl and treats in the room such an adorable touch. Will definitely be back.
Stayed 1 night in Sep 2023

10/10 Excellent

Carl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Clean, Spacious and Comfortable Room. Only concern was the Open Shower over a Corner Bath with No Rails for Support while Showering. Very Happy with Room.
Stayed 3 nights in Oct 2023

6/10 Okay

William

Liked: Cleanliness, staff & service, property conditions & facilities
Booked one night the room was fine had my small dog scooter with me room was quite expensive but needed a room at short notice so ok I’ll cope it , had a $48 steak that was very fatty at the onsite restaurant was very disappointing gave half to my dog he was happy should of called domino’s
Stayed 1 night in Jun 2024

8/10 Good

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant food was good. TV didn't have foxtel.
Stayed 2 nights in Jul 2022

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property is a wee way from the CBD. But the Transport options are on the Doorstep. The Staff were exceptional and Kind. #1choice
Stayed 1 night in Aug 2022

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciete very much that a room was made available for us with our 2 small dogs. When we booked the pet friendly Motel, there was no option to select pet or no pet. So we assume all was good with pets. The managers were so helpful. The room was great. Comfortable bed and pillows. Nice bathroom and shower. Highly recommend this Motel.

6/10 Okay

Megan

Disliked: Cleanliness
The floors under the beds need to vaccumed this is the second time in 6 months that I have said the same thing. Different rooms and still the same issues we had pistachios nut shells all under on of the beds and rubish. The parking is terrible not designated and watched two cars for one room which then meant we couldn’t even park for our room. General repairs you can’t use the exhaust fan in the bath room which also controls the main light as it screams and makes a terrible noise.
Stayed 2 nights in Apr 2024

2/10 Terrible

Jean

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sadly not too much going for the Alara other than the restaurant. The motel is under a noisy flight path with planes going over from 6.30am to 9.30pm. No glasses in the room, only 2 cups and 2 paper cups with one wooden teaspoon. Went over to reception and was told that due to COVID we do not have certain items in the rooms anymore, to go to the kitchen and ask for a glass. Went to kitchen and knocked on the door, no answer so went back to Reception, to be given a glass. The rooms need a decent deep clean, doors and frames were thick with grime and the toilet was dirty. Dinner in the restaurant was good, but probably due to only one friendly waitress was a tad slow. Had breakfast of cereal and toast delivered to room, but no plates came with it! We did bring up the issues with Reception upon checkout the next morning but were met with indifference.
Stayed 1 night in Oct 2022

8/10 Good

John

Liked: Cleanliness
Good
Stayed 1 night in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable overnight stay

Very quick check-in. Our room was spacious and clean with a comfortable bed. Lowset older style motel with convenient parking outside front door. Some aeroplane noise early in the night, but this ceased by bedtime. Would stay here again.
Stayed 1 night in Jul 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay arrived late at night.room was comfortable
Stayed 1 night in Jun 2025

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing. The bed was the most comfortable I have ever slept on. The place was clean and gave off a real chill vibe. Also love the little smoking area in the centre, great idea
Stayed 1 night in Jun 2025

6/10 Okay

Janine

The King Bed was Aweful both woke with a sore back way too soft just sunk into it. Sheets weren’t very nice very stiff not overly nice. The shower head was too forceful it pelted you like needles. The fridge and freezer didn’t work properly half cold at best and freezer didn’t freeze our blocks.
Stayed 1 night in May 2025

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay! Wifi was amazing, clean rooms and amenities and parking onsite! Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for overnight stop

Great for an overnight stop , had everything we needed , small suggestion , add a second bedside table . Very helpful at reception
Stayed 1 night in Mar 2025

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an issue with a work CC and they itemised it to make it easier on our finance staff went above and beyond to accomodate nice work guys x
Stayed 2 nights in Dec 2024

8/10 Good

Jill

Pet friendly room with dog bowl and a snack for the dog was appreciated
Stayed 1 night in Dec 2024

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