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NaturaLodge Machu Picchu

3.0 star property
Hotel with free breakfast, a short walk to Aguas Calientes Hot Springs

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Photo gallery for NaturaLodge Machu Picchu

Flat-screen TV, Netflix, streaming services
Elite Double Room | 1 bedroom, desk, free WiFi, bed sheets
Reception
Elite Double Room | Bathroom | Towels, soap, shampoo, toilet paper
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Laundry
  • Breakfast included
  • 24/7 front desk
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room

Deluxe Double Room | 1 bedroom, desk, free WiFi, bed sheets

Deluxe Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Elite Double Room

Elite Double Room | 1 bedroom, desk, free WiFi, bed sheets

Elite Double Room

Highlights

Balcony
Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | 1 bedroom, desk, free WiFi, bed sheets

Classic Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | 1 bedroom, desk, free WiFi, bed sheets

Family Double Room

Highlights

Flat-screen TV
Separate bedroom
Private bathroom
Netflix
Desk
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Large Twin Bed

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Vilas Insight Hotel Machupicchu

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  • Free WiFi
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Vilas Insight Hotel Machupicchu

About the neighborhood

Map
Pasaje Huáscar, Machu Picchu, 08681

What's nearby

  • Historic Sanctuary of Machu Picchu - 1 min walk - 0.0 miles
  • Aguas Calientes Hot Springs - 11 min walk - 0.6 miles
  • Manuel Chavez Ballon Site Museum - 5 min drive - 1.4 miles
  • Temple of the Condor - 11 min drive - 1.9 miles
  • Temple of the Sun - 11 min drive - 1.9 miles

Getting around

  • Machu Picchu Station - 5 min walk

Restaurants

  • ‪Toto's House Restaurante - ‬3 min walk
  • ‪Restaurant Fortaleza - ‬3 min walk
  • ‪Munaycha - ‬4 min walk
  • ‪Inka Wasi - ‬2 min walk
  • ‪Mesa 7 Restaurant Mapi - ‬2 min walk

About this property

NaturaLodge Machu Picchu

Hotel near Aguas Calientes Hot Springs
NaturaLodge Machu Picchu provides amenities like free continental breakfast and dry cleaning/laundry services. Guests can connect to free in-room WiFi.
You'll also find perks like:
  • Smoke-free premises, tour/ticket assistance, and a 24-hour front desk
Room features
All guestrooms at NaturaLodge Machu Picchu include amenities such as free WiFi.
Other conveniences in all rooms include:
  • Bathrooms with shampoo
  • 43-inch flat-screen TVs with Netflix and streaming services
  • Housekeeping and desks

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free continental breakfast available daily 5:00 AM to 9:00 AM

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Outdoors

  • In the mountains

Accessibility

  • 60 steps to reach entrance
  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch flat-screen TV
  • Netflix
  • Streaming services

More

  • Desk

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Property is also known as

NaturaLodge
NaturaLodge Machu Picchu Hotel
NaturaLodge Machu Picchu Machu Picchu
NaturaLodge Machu Picchu Hotel Machu Picchu

Frequently asked questions

Is NaturaLodge Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at NaturaLodge Machu Picchu?

This property doesn't offer parking.

What time is check-in at NaturaLodge Machu Picchu?

Check-in start time: 11:00 AM; Check-in end time: anytime.

What time is check-out at NaturaLodge Machu Picchu?

Check-out is at 10:00 AM. Late check-out is available for a fee.

Where is NaturaLodge Machu Picchu located?

Located in the heart of Machu Picchu, this hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Manco Capac Square and Putucusi are also within 10 minutes. Machu Picchu Station is only a 5-minute walk.

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NaturaLodge Machu Picchu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 29 out of 44 reviews
Rating 8 - Good. 6 out of 44 reviews
Rating 6 - Okay. 4 out of 44 reviews
Rating 4 - Poor. 4 out of 44 reviews
Rating 2 - Terrible. 1 out of 44 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

The room was clean, the hotel was right off the main plaza, and the host was very helpful with my questions and in offering recommendations for my time here
Stayed 2 nights in Jun 2025

10/10

The hosts were extremely friendly and hospitable!
Stayed 1 night in Apr 2025

10/10

They have HOT shower, clean beds, good wifi, and it’s right next to the main square and the ticket center for Machu Picchu
Stayed 1 night in Apr 2025

10/10

Overall it was a great experience. The staff was great. The hotel is managed by the owner and she was very accommodating. She even offer to keep our luggage in storage after checkout
Stayed 1 night in May 2025

4/10

No one was there to meet us when we arrived at the train station even though I emailed three times we had no hot water for a day and a half. The manager seemed a bit overwhelmed though he was a nice enough guy breakfast had a nice view. bathrooms could be cleaner. The best thing about the property was how close it was to restaurants.
Stayed 3 nights in May 2025

4/10

Upon check in a man escorted me to a different hotel and was really shady about his explanation. The new hotel staff informed me that he had called them to book me a room when I arrived at the property. I felt very uncomfortable.
Stayed 1 night in May 2025

10/10

I mean wow - the area was amazing
Stayed 2 nights in Dec 2024

10/10

private bathrooms, hot water and very clean rooms. They provide breakfast and everyone is really nice, and wants to help, they will evem dend someone to the station to help you with your bags and gind the hotel.
Stayed 1 night in Oct 2024

8/10

The property is OK but some of the room amenities need some tuning or fixing for example, our bathroom sink faucet was loose and wobbling, the soap dispenser in the shower was empty and things in general looked like a refresh was needed. That being said, looking at the other buildings around here in Aguas Caliente, this could be the norm and standard, so can't say... Otherwise the room was clean and functional and there were no bugs whatsoever so that was the most critical aspect for us. Couple other things to consider: 60+ steps to climb up to the lobby of the property, there's a lot of humidity in the room because the property is near the forest, there can be some noise on some nights because of partying in town, but this was an issue for us only one night out of the two we stayed there and last thing is that the lobby front desk attendence is hit or miss, there isn't anyone there very often... That being said, all in all the staff is attentive and very helpful and we'd still recommend this property.. We were overall happy with this booking.
Stayed 2 nights in May 2025

10/10

One of the best places I’ve stayed.
Stayed 3 nights in May 2024

10/10

Amazing views! The owners were AMAZING! So welcoming and willing to help with anything we needed. Great place for our short stay to hike Machu Picchu!
Stayed 2 nights in Jul 2024

8/10

Pros- very clean, comfy bed, hot water and good water pressure. In the main square. Lots of restaurants close by. Owners are very nice Con- there are a lot of steps up to it
Stayed 2 nights in Jun 2024

6/10

Staff was amazing ! Bugs did get into my room which made for a stressful night. Windows dont close and bugs get in
Stayed 1 night in Sep 2024

2/10

They sent us a message to pick us up at the train station but after answering their questions to confirm the train time, no one replied. We went there ourselves because it’s not too far but if you have big luggage there are steep stairs to climb. When we got there, the receptionist just said “I saw your message”. After checking in, she accompanied us to our room, got in with her shoes and walked around making it dirty. We arrived late at night and had to wake up early in the morning. So we mostly wanted a shower and sleep but then the water was super cold. We mentioned that to the receptionist who called the manager Guido who told us for him it is warm. He went ahead multiple times in his boiler room maybe to fix it but it did not end up working for us. After insisting a lot with him, we gave up and just showered with the cold water. Everytime guido and the receptionist would come check the water in the bathroom they would also walk around in the bathroom with their shoes making it dirty because there was water everywhere. The bathroom smelled bad on top of it. The toilet paper was outside the bathroom, go figure out. Overall, this was probably the worst experience we had in Peru. Compared to other similarly rated hotel, this one was terrible at best.
Stayed 1 night in May 2025

10/10

The staff was incredibly attentive and helpful, guiding us through the whole Machu Picchu process. Ariana picked us up at the train station, walked us to get bus tickets, waiting in the Machu Picchu bus line with us, and even contracted a great guide for us. Just be aware that the hotel is up a few steep steps, nothing that you wouldn’t have to deal with at the archaeological site anyway though. The rooms were very clean, the beds were big, and the view of the town was nice as well. Finally, vocation was very convenient!
Stayed 1 night in Aug 2024

10/10

The atmosphere is reminiscent of a hospedaje, but the room itself was impeccably clean with large, comfortable beds and a fantastic hot water shower. Despite the lack of heaters, which made the room a bit chilly during our June stay, it led to a cozy sleep under the duvet. The owners were friendly and accommodating; we were especially grateful for the box lunch provided for our Machu Picchu trip. Please note: There are 60 steps leading up to the hotel, so it may not be suitable for those with mobility issues.
Stayed 1 night in Jun 2024

10/10

I cannot say enough great things about Naturalodge! They met us at the train station when we arrived, carried our bags for us, assisted me to get an additional room, provided wake up service, a delicious fresh cooked breakfast at whatever time you need (5 am for us), stored our luggage, and let us hang out in the lobby after check out! The rooms were clean and comfortable:) Everything was so accommodating! Just a warning that there are about 60 steps to climb to get to the hotel, but there are steps everywhere in Machu Picchu Town!! Highly recommend this hotel:)
Stayed 1 night in Apr 2024

6/10

Bien que les commentaires étaient positifs sur l'hébergement, je suis assez mitigée quant à mon expérience. Dès que je suis arrivée, il n'y avait personne à l'accueil et j'ai du attendre un 30-45 min avant qu'on me réponde via WhatsApp. J'ai pu déposer mon sac pour la journée, et au retour le soir pour le check-in, ma chambre est finalement dans l'hôtel d'à côté, soit le Gringo Bill's. L'hôtel est en colline donc tout est humide. Aussi, j'ai demandé s'il était possible d'avoir une boîte à lunch le lendemain car je souhaitais quitter vers 5h, et c'était non. On m'a dit qu'il serait possible toutefois de venir déjeuner à 4h45 soit 15 min avant l'heure habituelle - arrivée la le lendemain, on me refuse l'entrée. Déjà que j'ai du attendre pour pouvoir manger, j'ai dû aussi attendre pour que quelqu'un de l'accueil vienne ouvrir le luggage room. Je suis donc partie plus tard que prévue :( Malheureusement pas la plus belle expérience.
Stayed 1 night in May 2025

4/10

Tuve una mala experiencia con mi ckeck in, mi habitación la habían asignado a otra persona, pero la manager muy amable súper solucionar el problema reubicándome.
Stayed 1 night in May 2025

10/10

Stayed 2 nights in Apr 2025

10/10

Stayed 1 night in Apr 2025

10/10

La atención de los encargados
Stayed 1 night in Apr 2025

10/10

Stayed 1 night in Mar 2025

10/10

Stayed 1 night in Mar 2025

10/10

Hotel super bem localizado, limpo e com funcionários atenciosos. Como sairíamos muito cedo pro passeio, deixaram os lanches prontos pra comermos durante o passeio. Muito gentil!
Stayed 1 night in Dec 2024