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Rockrivers Machu Picchu

Property class: 3

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Photo gallery for Rockrivers Machu Picchu

A hotel room with a large bed, a view of greenery outside, and a balcony with a table and chairs. - Rockrivers Machu Picchu (Machu Picchu)
A mountainous landscape with a building featuring a red roof and a brick structure. - Rockrivers Machu Picchu (Machu Picchu)
A hotel room with a large bed, a nightstand, a lamp, and a view through a sliding door to an outdoor area. - Rockrivers Machu Picchu (Machu Picchu)
A modern living room with grey sofas, a wooden accent wall, a small wooden table, and a TV mounted on the wall. - Rockrivers Machu Picchu (Machu Picchu)
A bathroom with a white sink, a white towel, and a white hairdryer on a marble countertop. - Rockrivers Machu Picchu (Machu Picchu)
Located close to Aguas Calientes Hot Springs and Machu Picchu Mountain, Rockrivers Machu Picchu provides a free breakfast buffet, a coffee shop/cafe, and dry cleaning/laundry services. Treat yourself to a hot stone massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi and a bar are available to all guests.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Free WiFi
  • Bar
  • Laundry

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room

A hotel room with two beds, each with a white comforter and a striped blanket. There are two pillows on each bed, one with a multicolored pattern and one plain white. A small nightstand with a vase of red flowers is between the beds.

Standard Double or Twin Room

7.0 out of 10
Good
(6 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds
  • Free WiFi

View all photos for Superior Double Room, Mountain View

A hotel room with a bed, nightstand, wardrobe, and a view of the outside.

Superior Double Room, Mountain View

7.8 out of 10
Good
(6 reviews)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free WiFi

View all photos for Panoramic Double or Twin Room

A hotel room with a bed, bedside tables, a desk, and a chair.

Panoramic Double or Twin Room

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed
  • Free WiFi

About the neighborhood

Located in Machu Picchu, Rockrivers Machu Picchu is in the city center. Historic Sanctuary of Machu Picchu and Winaywayna Park are notable landmarks, and some of the area's activities can be experienced at Aguas Calientes Hot Springs and Cocal Mayo Hot Springs. Machu Picchu Mountain is another place to visit that comes recommended. Take time off to check out the hot springs in the area, or get some fresh air with adventures like ecotours, hiking/biking trails, and rock climbing nearby. Visit our Machu Picchu travel guide
Map
503 Imperio de los Incas, Machu Picchu, Cuzco, 08681

What's nearby

  • Machu Picchu with surrounding mountains and mist.
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 miles
  • A sleeping dog on a paved street with people walking in the background.
    Manco Capac Square
    1 min walk - 0.1 miles
  • A river flowing through a mountainous area with a bridge, buildings, and a paved walkway.
    Aguas Calientes Hot Springs
    12 min walk - 0.7 miles
  • Butterfly Farm of Machu Picchu
    4 min drive - 1.0 mile
  • Temple of the Sun
    16 min drive - 3.3 miles

Getting around

  • Machu Picchu Station
    4 min walk

Restaurants

  • Mistura
    3 min walk
  • Toto's House Restaurante
    2 min walk
  • Full House Peruvian Cousine
    3 min walk
  • TAO - Dulce Salado
    1 min walk
  • Hot Springs 2 Restaurant
    1 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 5:00 AM to 8:00 AM
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Couples/private dining
  • Hosted evening meal available daily for a fee of PEN 75

Things to do

  • Full-service spa
  • Winery release events

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Full-service spa

  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Swedish massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bathroom

  • Private bathroom

Entertainment

  • 24-inch smart TV
  • Pay movies

Food and drink

  • Champagne service
  • Meal delivery service

More

  • Computer monitor
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Printer

Policies

Check-in

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM
Express check-in available

Check-out

Check-out before 9:00 AM

Special check-in instructions

The property charges 5 percent for credit card payments
The front desk is open daily from 6:00 AM - 11:30 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

Optional extras

  • Hosted evening meal: PEN 75
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Property Registration Number 20611333898

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Frequently asked questions

Is Rockrivers Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Rockrivers Machu Picchu?

Check-in start time: 11:00 AM; Check-in end time: 11:00 PM.

What time is check-out at Rockrivers Machu Picchu?

Check-out is at 9:00 AM.

Where is Rockrivers Machu Picchu located?

Located in the heart of Machu Picchu, this spa hotel is within a 10-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Machu Picchu Station is only a 4-minute walk.

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Reviews

Rockrivers Machu Picchu Reviews

8.8

Excellent

9.6

Cleanliness

8.8

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 60 out of 96 reviews
Rating 8 - Good. 20 out of 96 reviews
Rating 6 - Okay. 11 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 3 out of 96 reviews

Reviews

Verified review

10/10 Excellent

Eva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got picked up from the train station! Super kind and helpful staff and great to have an early breakfast
Stayed 1 night in Aug 2026
Verified review

8/10 Good

Kunihiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great staff, and good breakfast, but there is noise concerns due to nearby railway and the busiest location.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rockrivers was super convenient located steps from the train, near lots of restaurants and places to go and see. The staff was great and the breakfast buffet was delicious.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel reasonable prices. Complementary 2 botles of water in the rooms, nice breakfast (cold), clean rooms, great location. My room did not have a window but it did have a king size bed. Note no elevators if this is important to you.
Stayed 1 night in Aug 2026
Verified review

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, conveniently located. Super clean and cute. Request the room with a balcony over the train track. The others look like they were enclosed with no windows. Not sure. Breakfast ended at 8:00 AM which was really weird to me. Most continental breakfast that I’ve experienced in the US and about 10 o’clock. Wasn’t very helpful if we were sleeping in. Would be very helpful to have a to go breakfast for those going on an early bus to Machu Picchu.
Stayed 2 nights in Jul 2026
Verified review

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, super acomodating, clean good restaurants near by
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Gale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very nice with a king sized bed that was very comfortable.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Very friendly and helpful staff, also happens to be right above one of the best restaurants in town. Very nice and easily walkable to anything needed in town
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Sharla

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly helpful staff. Very accommodating. Ponchos is a great restaurant.
Stayed 1 night in Apr 2025
Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Perfect Machu Picchu stay

Perfect hotel for your Machu Picchu stay. Great staff especially Sonia who checked me in and Chacon who greets you at breakfast. Room was clean and comfortable, shower has hot water and great water pressure which was ideal after a few days hiking. Restaurant connected to hotel is also nice with more nice staff and offers room service which again after days of hiking was perfect.
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Jazmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would absolutely recommend the Rock Rivers hotel for your stay in Aguas Calientes. Sonia and Chacon were so helpful and kind. The rooms are perfect for a 1-2 night stay and the hotel is steps away from the bus that takes you to Machu Picchu. The breakfast is delicious and I can't say enough good things!
Stayed 1 night in Apr 2025
Verified review

8/10 Good

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall the property was great and I would definitely stay here again when I return to Machu Picchu. I was really happy with this hotel. The room was clean and beds were very comfortable. Not many amenities provided but this is understandable being we are in the mountains. Staff was very nice and helpful. The front desk was not staffed the hours I walked by, but the restaurant staff could handle double duty if needed. They did meet me at the train station and escort me to the hotel. Which we above and beyond. As for the surroundings. There were plenty of restaurants and bars near by, lots of shopping and scenic tours you can do. This was a great hotel, I do recommend!
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and price

Best location in Aguas two minutes to bus or train station and not up hill like so many others. Great restaurant at hotel .Smart Tv in the room and comfortable bed. Sonya is a fabulous host who can assist you with anything you need I would definitely stay here again
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Debora

Liked: Cleanliness, staff & service, property conditions & facilities
This, by far, was the noisiest hotel I’ve stayed at. Chairs scraping on hard floors, every footstep on the open staircase, loud music, carrying voices, slamming doors. Just the worst. The room did not in the slightest look like the pictures. It was a stuffy, tiny room with no window to outside; rather, it opened to some kind of shaft that allowed no fresh air. I paid about US$90/night, which is a little higher than other local hotels. On the bright side, the restaurant was excellent and the staff were friendly. I would not recommend this property and regret my choice to stay here.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sharan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We has a great time at RockRivers hotel Our train arrived at almost 11 pm. To our pleasant surprise, the hotel had sent someone to pick us up (with our name on the board), clean hotel, superb breakfast.
Stayed 1 night in Feb 2024
Verified review

6/10 Okay

Jimmy

Liked: Cleanliness, staff & service, property conditions & facilities
Mountain views are nice. The train tracks are right behind the building and the trains can be very loud! The breakfast options are very limited and they only gave 2 eggs per guest. It was mostly fruit and bread. I went to pick up my bags at 9:30am and no one was at the front desk.
Stayed 1 night in Sep 2025
Verified review

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and Comfortable

We spent the night here before going up to Machu Picchu. It was a short walk from the train. The rooms are above the restaurant….so there are some stairs but we didn’t find them to be a problem. We were shown to our rooms quickly and they all had comfortable beds, en-suite bathrooms, and small balconies. We went out shopping (there are so many shops and restaurants here!!! Hard to pick one but since we got 10%off at their restaurant we decided to eat there. Yummy) We wanted to play a game before going to bed and we could do that in the lounge area. We had a lovely breakfast early the next morning and we were able to leave some of our packs there while we visited Machu Picchu. (Very helpful) I would definitely stay here again. The staff was very kind and helpful, the rooms clean and comfortable
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Omari

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay at Rock Rivers. The staff also coordinated with my girlfriend to surprise me with Peruvian wine, cake, and a decorated room for my birthday when we arrived. We arrived very late (around 9p) and were quickly checked in. The rooms are clean and warm. The free breakfast is a great benefit. Had an enjoyable stay here!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if going to Machu Picchu. The staff are so helpful, the bus stop to go to Machu Picchu is just across the road and it’s a 1min walk from the train station. We also LOVED the restaurant “Ponchos” which is just underneath. Definitely reccomend!
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Ido

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the staff was very helpful
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, highly recommended.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel in a cute Peruvian town
Stayed 1 night in Jul 2026
Verified review

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Hot water in the sink was a plus. Staff was amazing
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Naya

Liked: Cleanliness, amenities, property conditions & facilities
The customer service was excellent, probably the best experience I've had at a hotel. The staff are so attentive! I would stay here again.
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff and good wifi
Stayed 1 night in Aug 2025