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Hotel Encanto Machu Picchu

Property class: 2.5

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Photo gallery for Hotel Encanto Machu Picchu

A building entrance with a stone wall, a metal gate, and a staircase leading inside. - Hotel Encanto Machu Picchu (Machu Picchu)
A hallway with a brick wall and three paintings depicting rural scenes. - Hotel Encanto Machu Picchu (Machu Picchu)
A living room with two sofas, a patterned rug, a brick wall, and a window with curtains. - Hotel Encanto Machu Picchu (Machu Picchu)
A hotel room with a bed, a bottle of Gran Tinto wine, a glass, and a plate of fruit. - Hotel Encanto Machu Picchu (Machu Picchu)
A dining table with a yellow tablecloth, two wine glasses, and a bottle of wine. - Hotel Encanto Machu Picchu (Machu Picchu)
Aguas Calientes Hot Springs is located near Hotel Encanto Machu Picchu, which provides free full breakfast, laundry facilities, and a snack bar/deli. Guests can connect to free in-room WiFi.

Reviews

6.4 out of 10

Popular amenities

  • Breakfast included
  • Free WiFi
  • Laundry
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Single Room

A neatly made bed with a striped blanket, a pillow, and a folded white towel.

Single Room

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Twin Room

A hotel room with two beds, each with a headboard, a bedside table, and a fruit basket.

Twin Room

  • Sleeps 3
  • 2 Twin Beds
  • Free WiFi

View all photos for Double Room

A hotel room with a bed, a framed abstract painting, a fruit arrangement, and a telephone on the wall.

Double Room

  • Sleeps 3
  • 1 Double Bed
  • Free WiFi

About the neighborhood

Machu Picchu is home to Hotel Encanto Machu Picchu. Historic Sanctuary of Machu Picchu and Intipunku are local landmarks, and some of the area's activities can be experienced at Aguas Calientes Hot Springs and Cocal Mayo Hot Springs. Visit our Machu Picchu travel guide
Map
Urbanazation Las Orquideas F-6, Near Train Station, Aguas Calientes, Machu Picchu, Cusco, 8681

What's nearby

  • Machu Picchu with surrounding mountains and mist.
    Historic Sanctuary of Machu Picchu
    1 min walk - 0.0 miles
  • A sleeping dog on a paved street with people walking in the background.
    Manco Capac Square
    7 min walk - 0.4 miles
  • A river flowing through a mountainous area with a bridge, buildings, and a paved walkway.
    Aguas Calientes Hot Springs
    12 min walk - 0.7 miles
  • Butterfly Farm of Machu Picchu
    12 min drive - 1.2 miles
  • Manuel Chavez Ballon Site Museum
    13 min drive - 1.7 miles

Getting around

  • Machu Picchu Station
    4 min walk

Restaurants

  • La Boulangerie de Paris
    4 min walk
  • Toto's House Restaurante
    5 min walk
  • Pueblo Viejo
    5 min walk
  • Mapacho Craft Beer
    5 min walk
  • Mesa 7 Restaurant Mapi
    5 min walk

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free full breakfast available daily 5:00 AM to 8:00 AM
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

More

  • 1 building
  • 4 floors

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Safe

Policies

Check-in

Check-in start time: noon; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 9 AM

Special check-in instructions

The front desk is open daily from 4 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Peru Value-Added Tax (VAT) at up to 18%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Peru. The exemption applies only to stays in Peru not exceeding 60 days.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts cash
Property Registration Number 10427521198

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies

Frequently asked questions

Is Hotel Encanto Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Hotel Encanto Machu Picchu?

Check-in start time: noon; Check-in end time: midnight.

What time is check-out at Hotel Encanto Machu Picchu?

Check-out is at 9 AM.

Where is Hotel Encanto Machu Picchu located?

Situated in Machu Picchu, this hotel is within a 15-minute walk of Historic Sanctuary of Machu Picchu and Aguas Calientes Hot Springs. Urubamba River and Manco Capac Square are also within 10 minutes. Machu Picchu Station is only a 4-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hotel Encanto Machu Picchu Reviews

6.4

6.4

Cleanliness

7.0

Location

6.0

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 1 out of 8 reviews
Rating 8 - Good. 2 out of 8 reviews
Rating 6 - Okay. 3 out of 8 reviews
Rating 4 - Poor. 1 out of 8 reviews
Rating 2 - Terrible. 1 out of 8 reviews

Reviews

Verified review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

last minute

this hotel was great. We got stuck without a room and this place was great in a pinch.
Verified review

6/10 Okay

Selinder

Room for improvement

The room was small but ok for a overnight stay. The breakfast was disappointing. The staff were just ok.
Stayed 1 night in Nov 2018
Verified review

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

寝るだけならよし！

総合的には値段相当の快適さはあったと思います。支払いが現金のみであることや、朝ごはんが乾いたパンくらいしかなかったのはいまいちでしたが、アクセスの良さ、ドライヤーを借りられたことなど、寝るだけだったら十分でした。
Stayed 2 nights in Nov 2018
Verified review

6/10 Okay

Diego

Liked: Cleanliness, staff & service
Disliked: Room comfort

Simples até demais.

O hotel fica um pouco afastado do centro, mas nada que incomode pois é uma diferença de 3 quarteirões. É basicamente um hostel com quartos individuais, mas o preço foi de um IBIS. Nao há elevador, apenas escadas. Evite se tiver problemas de mobilidade. A equipe é gentil no atendimento. Quartos simples, sem ar condicionado. Tv a cabo disponível. Café simples com cereal, chá, leite, café, pao, queijo e um tipo de presunto. Macchu picchu é um passeio caro, gaste 20 ou 30 dólares a mais em um hotel melhor. Se não puder, é uma opção.
Stayed 1 night in Sep 2018
Verified review

8/10 Good

Kevin

Liked: Staff & service
It's okay for one night, but nothing more.
Verified review

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Самый ужасный отель за все время

Самый ужасный отель, который я посещал. Либо мой опыт выдался таким неудачным. Очень шумное местоположение отеля, утром постоянно кричат петухи, рядом стадион, поэтому шумно и вечером. Вода в туалете бежала всю ночь, пришлось перекрыть подачу воды в номер. Далеко от основных мест, находится в самом дальнем углу города. Персонал не знает английского, общение было через Гугл. Мой опыт: не было моего бронирования, хотя по почте пришло подтверждение от hotels.com о списании денег. Пришлось покупать номер заново. После заселения в двухместный номер, ушёл в город обедать. Вечером по возвращению мой номер оказался открыт, а вещей не было. Они были в соседнем номере, одноместном. Как объяснили мне: ты же один, поэтому тебе не к чему двухместный номер и мы решили тебя пересилить сами. Утром ушёл на завтрак на улицу с ключом, чтобы не выгнали так же как вчера. Но по возращению около 11 обнаружил свои вещи уже у двери на коридоре, причём с планшетом и телефоном, которые заряжались когда уходил. Возможно, я проспал чек аут, но так тоже не делается!!! Забрал все свои вещи и ушёл, на ресепшене никого не было поэтому объяснения получить не удалось.
Stayed 1 night in Dec 2017
Verified review

6/10 Okay

Mustafa

Liked: Cleanliness
Disliked: Staff & service
Apart from the owners who seemed not happy at all when they see me entering the hotel at the evening, the hotel is ok for 1-night stay before going to Machu Picchu. The location is not correctly shown on the map and it took some time to find it.
Stayed 1 night in Jul 2017
Verified review

4/10 Poor

JG

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loud hotel that didn't feel safe

The hotel was loud and woke me up early in the morning and the security was abysmal. The lock of my door was just a little push lock and I felt like anyone could get in. Worst hotel I've stayed in.