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Sanctuary Lodge, A Belmond Hotel, Machu Picchu

5.0 star property
Luxury hotel with 2 restaurants and free breakfast

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Photo gallery for Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Exterior
Standard Room (King) | Room amenity
Exterior
Suite, 1 Bedroom | Hypo-allergenic bedding, down comforters, free minibar, in-room safe
Deluxe Room, Terrace | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Breakfast included
  • Air conditioning
  • Laundry

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 Bedroom

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Suite, 1 Bedroom

Highlights

Yard
Separate sitting area
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, Patio

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Deluxe Room, Patio

Highlights

Balcony or patio
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room, Terrace

Deluxe Room, Terrace | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Deluxe Room, Terrace

Highlights

Terrace
Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
  • 21 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room (King)

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Standard Room (King)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (King Patio)

Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Standard Room (King Patio)

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Hypo-allergenic bedding, down comforters, free minibar, in-room safe

Deluxe Room

Highlights

Yard
Air conditioning
Free minibar items
LCD TV
Clothes dryer
Hypo-allergenic bedding
Down duvet
Blackout drapes/curtains
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Carretera Hiram Bingham Km 7.5, Machu Picchu, Cusco

What's nearby

  • Temple of the Condor - 3 min walk - 0.2 miles
  • Temple of the Sun - 3 min walk - 0.2 miles
  • Central Plaza - 3 min walk - 0.2 miles
  • Manuel Chavez Ballon Site Museum - 15 min walk - 0.7 miles
  • Aguas Calientes Hot Springs - 12 min drive - 2.1 miles

Getting around

  • Machu Picchu Station - 1 min drive

Restaurants

  • Toto's House Restaurante
  • Full House Peruvian Cuisine
  • Restaurant Fortaleza
  • Munaycha
  • Mapacho Craft Beer Restaurant

About this property

Sanctuary Lodge, A Belmond Hotel, Machu Picchu

Luxury boutique hotel near Aguas Calientes Hot Springs
At Sanctuary Lodge, A Belmond Hotel, Machu Picchu, you can look forward to a free breakfast buffet, a free daily manager's reception, and a terrace. At the two on-site restaurants, enjoy lunch, dinner, light fare, and international cuisine. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with a garden and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • Express check-out, tour/ticket assistance, and concierge services
  • A porter/bellhop, a vegetable garden, and local meal delivery service
  • Luggage storage, smoke-free premises, and a 24-hour front desk
Room features
All guestrooms at Sanctuary Lodge, A Belmond Hotel, Machu Picchu have comforts such as 24-hour room service and laptop-friendly workspaces, in addition to perks like air conditioning and free stocked minibars.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 43-inch LCD TVs with satellite channels and DVD players
  • Private yards, wardrobes/closets, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Sanctuary Lodge, A Belmond Hotel, Machu Picchu is listed in the 2012 Condé Nast Traveler Gold List of the world's best places to stay.
This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex, and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • 2 restaurants
  • A bar/lounge
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Tampu
  • Tampu Bar
  • Tinkuy

Things to do

  • Hiking/biking trails

Family friendly

  • DVD player
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • No elevator
  • Visual alarms in hallways

More

  • 1 building
  • 2 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1999
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch LCD TV with satellite channels
  • DVD player
  • iPod dock

Food and drink

  • 24-hour room service
  • Champagne service
  • Free bottled water
  • Free stocked minibar
  • Meal delivery service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Dryer
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
This property is only accessible by a public bus service departing from Aguas Calientes between 5:30 AM and 3:30 PM, and tickets must be purchased in advance.
All guests, including children, are required to present a valid government-issued ID card at check-in. A birth certificate is also required at check-in for children under age 18. Additional documentation establishing permission to accompany is also required for adults checking in with children under age 18 when parents are not present.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 395.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 395.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a smoke detector, and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 20424044203

We should mention

This property does not have elevators
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Lodge Machu Picchu
Machu Picchu Lodge
Machu Picchu Lodge Sanctuary
Machu Picchu Sanctuary
Machu Picchu Sanctuary Lodge
Sanctuary Lodge
Sanctuary Lodge Machu Picchu
Sanctuary Machu Picchu
Sanctuary Machu Picchu Lodge
Machu Picchu Sanctuary Hotel
Belmond Sanctuary Lodge Machu Picchu
Belmond Sanctuary Lodge
Belmond Sanctuary Machu Picchu
Belmond Sanctuary
Belmond Sanctuary Lodge
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Hotel
Sanctuary Lodge, A Belmond Hotel, Machu Picchu Machu Picchu

Frequently asked questions

Is Sanctuary Lodge, A Belmond Hotel, Machu Picchu pet-friendly?

No, pets are not allowed at this property.

How much is parking at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Sanctuary Lodge, A Belmond Hotel, Machu Picchu doesn't offer parking.

What time is check-in at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-in start time: 1:00 PM; Check-in end time: midnight.

What time is check-out at Sanctuary Lodge, A Belmond Hotel, Machu Picchu?

Check-out is at 11 AM. Late check-out is available for a fee (subject to availability).

Where is Sanctuary Lodge, A Belmond Hotel, Machu Picchu located?

Situated in a national park, this luxury hotel is steps from Historic Sanctuary of Machu Picchu and 2.4 mi (3.9 km) from Aguas Calientes Hot Springs. Temple of the Sun and Central Plaza are also within 10 minutes.

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Sanctuary Lodge, A Belmond Hotel, Machu Picchu Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 255 out of 351 reviews
Rating 8 - Good. 60 out of 351 reviews
Rating 6 - Okay. 16 out of 351 reviews
Rating 4 - Poor. 14 out of 351 reviews
Rating 2 - Terrible. 6 out of 351 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My wife and I spent two nights at the Sanctuary Lodge. It was simply wonderful from the beginning to the end of our stay. Great food, incredible staff. A real jewel by the Machu Picchu ruins. A true paradise.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally across the street from the entrance to Manchu Pinchu- couldn’t be closer. Allowed us to see MP late afternoon on the day we arrived and early morning on the day we departed - two totally different experiences. Staff was lovely. Standouts were Chef Daniel, Alex, and Edy in the restaurant. Expensive, but if you are only visiting MP once in your lifetime, this hotel offers convenience that you can’t find elsewhere. Thank you for a great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent property, food & services! highly recommend staying here to enjoy full experience.
Stayed 1 night in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and provided an amazing level of service!
Stayed 3 nights in Sep 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
The best way to stay at Machu Picchu
Stayed 1 night in Sep 2024

10/10 Excellent

Emil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Karen, John, Alexander, and Sebastian were an amazing help and made our stay a dream come true
Stayed 1 night in Sep 2024

10/10 Excellent

Yuray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased to realize that this hotel, in its privileged and exclusive position just outside Machu Picchu, does not rest on its laurels and provides top-notch service… At check-in and throughout our stay, the staff at Sanctuary Lodge managed to match natural beauty and archaeological importance with their detailed, sincere and friendly service… The luxurious Belmond brand can be proud of this iconic location.
Stayed 1 night in Oct 2024

10/10 Excellent

Hiram

Liked: Cleanliness, staff & service, property conditions & facilities
Magic place. Wonderful staff. Excellent service. Amazing food. Thank you Sanctuary Lodge!
Stayed 1 night in Aug 2024

10/10 Excellent

Hualong

Liked: Cleanliness, amenities, property conditions & facilities
The courtesy of the staff.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Amazing

Amazing service Amazing place People are very nice The room is very clean the checkin check out fast efficient Food very good, service perfect Mr Russel at the restaurant doing amazing job personalized service !! Cocktail at the bar very good Nothing bad to say
Stayed 1 night in Nov 2024

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely stunning property, with views of huayna picchu, right on the door step of machu picchu. Amazing food and 5* facilities. A must stay place when visting machu picchu.
Stayed 1 night in Sep 2023

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth the splurge!

Words cannot express how lovely the people are at this hotel! Yes, it’s in a small spot, but it is in the ideal location for once in a lifetime trip. From check in to check out these people are top-notch!
Stayed 1 night in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was definitely a splurge made doable by sharing with a friend. The amenities, comfort and service were top notch. We stayed here after coming off the Inca Trail, making the luxury that more amazing. The dining was unforgettable. They kept bringing us more wonderful things to try and enjoy. I've never felt so spoiled.
Stayed 1 night in Sep 2024

10/10 Excellent

Enrico

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel! Perfect location! Great service! Highly Recommend!!
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
This is a marvelous place to be pampered while visiting Machu Picchu. They offer a dawn tour which allows you to visit the site with very few other tourists.
Stayed 1 night in Dec 2023

10/10 Excellent

Nelson

Liked: Staff & service, amenities, property conditions & facilities
An amazing place with amazing people. If you are going to Machu Picchu you must stay here. Location. Location. Location.
Stayed 1 night in Jan 2024

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, property conditions & facilities
So helpful with wverything
Stayed 1 night in Apr 2024

10/10 Excellent

Tayla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect way to see Machu Picchu

A very beautiful hotel with excellent location. The location and ease alone access made it worth it. The hotel staff greeted us at the train station and helped us with our bus tickets and luggage. We received a room upgrade when we arrived, the room was well decorated and clean. The restaurant was good and our lunch, dinner and breakfast were included. However the service in the restaurant was a bit slow. When you check out and leave Machu Picchu the hotel gives you access to showers even if you have checked out. Very nice detail we greatly appreciated
Stayed 1 night in Sep 2024

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Extremely wonderful stay

The Belmond Sanctuary Lodge at Machu Picchu was a superb and extraordinary hotel. The location near the entrance to the citadel makes this hotel so unique. The staff were extremely attentive and accommodating. They addressed us by our names and their kind and sincere interaction s with us made us feel like a part of the family.
Stayed 3 nights in Sep 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I forget a name but reception women with a glass is very helpful and willingly to buy the bus ticket together ,thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Macy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Once in a lifetime experience!

Hands down the best way to do Machu Picchu. From John and Alex helping coordinate pickup and transportation to the lodge, to Orlando’s warm welcome at check-in, to Victor’s excellent service at the bar and restaurant, everyone at Sanctuary Lodge went above and beyond to provide unparalleled service. The views, property grounds, food and drinks, service and accommodations are all 5 stars. Access to the Bellond lounge at Aguas Caliente train station was also very useful after Machu Picchu trek and checking out. Overall it was worth every penny and a memorable experience to stay at Sanctuary Lodge!
Stayed 1 night in Nov 2023

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2022

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay of a Lifetime

The most beautiful hotel you could ever imagine! There is no other setting like this in the world, so why would you stay anywhere else when you take a trip to Machu Picchu? The staff make every effort to make sure you are taken care of. They truly deliver first-class service at the Sanctuary Lodge. Bruno was such a pleasure to work with. The rooms are quite comfortable and the views from the hotel grounds are stunning. The food at the restaurant is fantastic. We loved that they had changing rooms for guests to take a shower and change clothes for the train even after checking out. I would recommend a stay here a thousand times over. This may be a once in a lifetime traveling experience, so making a reservation here is a must!
Stayed 1 night in Oct 2022

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my third time in Machu Picchu and this time I decided to stay at the Sanctuary Lodge Belmond Hotel with my daughter. It was one of the most beautiful experience we have ever had. The staff’s service, kindness, and anticipation of all our needs -from our arrival at the train station at Machu Picchu Pueblo to our departure with the bus- showed the high level of training of everyone involved. John picked us up at the train station and counseled us about the best way to visit the Sacred City. We loved the check-in at the scenic terrace with Manuel, our meals at their amazing restaurant and the service and conversation with Issai. He gave us "Chapo”, a delicious traditional beverage made of banana and cinnamon. After visiting the archeological site and climbing Waynapicchu, we were welcomed by superb relaxing massage. The gorgeous property has tiered terraces to watch the sunrise from and a magical orchid garden with a waterfall that were so inspiring. The whole team made our stay one of the most beautiful experiences in our lives and we truly enjoyed Machu Picchu in a totally different way. I highly, highly, highly recommend the Sanctuary Lodge. Congratulations to its team.
Stayed 1 night in Aug 2024

10/10 Excellent

Cheri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is right next to the entrance to Machu Picchu and the service is top notch. If requested they will meet you when you get off the train to collect your luggage and take you to the bus ride location. You will have to pre-pay for the bus ride but they do take care of everything else. The property grounds are very well thought out and taken care of. Take time to walk around their garden area. It is beautiful. The restaurant food is good but expensive. Service by all staff is the very best. Upon leaving they tag your luaggage and have it ready for you and meet you right before you board the train ride home. Our only miscommuncation is where exactly at the train station you get your luggage. No one at the train station knew anything. But dont worry because right before you are ready to step foot on that train a guy in the white shirt , from the Belmond, is right there with your luggage ready to it up those steps for you. So dont panic or waste your time going to look for him or your luggage and enjoy your time in Agua Caliente shopping or having lunch.
Stayed 1 night in May 2022