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Enotel Santo da Serra

Mediterranean hotel with free breakfast and a fitness center

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Photo gallery for Enotel Santo da Serra

Indoor pool
Reception
Standard Room, Balcony | 1 bedroom, in-room safe, blackout drapes, bed sheets
Garden
Interior detail

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Spa
  • Breakfast included
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 2 of 2 rooms

View all photos for Standard Room, Balcony

Standard Room, Balcony | Bathroom | Shower, free toiletries, hair dryer, towels

Standard Room, Balcony

Highlights

Balcony
Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Double Room

1 bedroom, in-room safe, blackout drapes, bed sheets

Standard Double Room

Highlights

Air conditioning
Connecting rooms available
Plasma TV
Blackout drapes/curtains
Separate bedroom
Private bathroom
Hair dryer
Daily housekeeping
  • Sleeps 2
  • 2 Twin Beds

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About the neighborhood

Map
Sitio Dos Casais Proximos, Santo Antonio da Serra, Machico, 9200-160

What's nearby

  • Santo da Serra Market - 5 min walk - 0.3 miles
  • Santo da Serra Golf Club - 3 min drive - 1.5 miles
  • Machico Beach - 7 min drive - 4.5 miles
  • Palmeiras Beach - 10 min drive - 3.6 miles
  • Madeira Botanical Garden - 21 min drive - 10.4 miles

Getting around

  • Cristiano Ronaldo Airport (FNC) - 18 min drive

Restaurants

  • ‪Snack-Bar Âncora - ‬8 min drive
  • ‪Lily's - ‬5 min drive
  • ‪José Dias - ‬2 min walk
  • ‪Bar e Restaurante Portela Á Vista - ‬5 min drive
  • ‪Restaurante A Nossa Aldeia - ‬5 min walk

About this property

Enotel Santo da Serra

Hotel adjacent to a golf course
Take advantage of a free breakfast buffet, a terrace, and a garden at Enotel Santo da Serra. For some rest and relaxation, visit the sauna or steam room, and indulge in a massage. Free WiFi in public areas is available to all guests, along with laundry facilities and car rentals on site.
Other perks include:
  • An indoor pool
  • Free self parking
  • A roundtrip airport shuttle (surcharge), babysitting (surcharge), and a 24-hour front desk
  • Multilingual staff, smoke-free premises, and a front-desk safe
Room features
All 68 rooms include comforts such as air conditioning, as well as thoughtful touches like safes and room service.
Other conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Plasma TVs with digital channels
  • Daily housekeeping and phones

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour pool access
  • 27-hole adjacent golf course
  • Billiards/pool table
  • Gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Conference space

Outdoors

  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No elevator

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • Room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
24-hour pool access
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Enotel Golf Santo da Serra Hotel Machico
Enotel Golf Santo da Serra Machico
Enotel Golf Santo da Serra Hotel Santa Cruz
Enotel Golf Santo da Serra Hotel
Enotel Golf Santo da Serra Santa Cruz
Enotel Golf Santo da Serra
Enotel Golf Santo da Serra
Enotel Santo da Serra Hotel
Enotel Santo da Serra Machico
Enotel Santo da Serra Hotel Machico

Frequently asked questions

Does Enotel Santo da Serra have a pool?

Yes, this property has an indoor pool. Pool access is available 24 hours a day.

Is Enotel Santo da Serra pet-friendly?

No, pets are not allowed at this property.

How much is parking at Enotel Santo da Serra?

Self parking is free at this property.

What time is check-in at Enotel Santo da Serra?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at Enotel Santo da Serra?

Check-out is at noon.

Does Enotel Santo da Serra provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Enotel Santo da Serra located?

Situated in Machico, this golf hotel is within a 5-minute walk of Quinta Da Junta and Santo da Serra Market. Santo da Serra Golf Club is 1.5 mi (2.4 km) away.

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Enotel Santo da Serra Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 87 out of 191 reviews
Rating 8 - Good. 85 out of 191 reviews
Rating 6 - Okay. 14 out of 191 reviews
Rating 4 - Poor. 4 out of 191 reviews
Rating 2 - Terrible. 1 out of 191 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10

We loved our stay. It was clean, quiet, healthy dinner options, amazing breakfast. I recommend!
Stayed 6 nights in May 2025

10/10

What a lovely place ! Perfect location for all the hiking we wanted to do! Pool steam bath and sauna were great after 25000 steps! Thank you for the quiet sanctuary !
Stayed 3 nights in May 2025

8/10

Love that it’s tucked away from all the noise and touristy area. No wash cloths and iron had to be returned next morning but overall, it was still a quaint warm and welcoming hotel stay.
Stayed 3 nights in May 2025

10/10

The staff is really friendly, and the hotel has nice details throughout. The rooms are spacious. You know it is a nice hotel by the standard of the bathroom—it was a great bathroom. The pool is lovely and has a small sauna and Turkish bath section.
Stayed 3 nights in Mar 2025

10/10

Excellent choice for those looking for beautiful walks, views and even animals. Good was great at the hotel, would reccomend the half board option as there isn’t many other options available around the hotel. Great getaway!!
Stayed 2 nights in Feb 2025

10/10

Great breakfast and dinner. Relaxing hotel.
Stayed 7 nights in Oct 2024

10/10

Excelente
Stayed 1 night in Jan 2025

10/10

Amazing meal in the restaurant at the hotel, room was amazing, amazing view, comfortable bed staff were great
Stayed 1 night in Aug 2024

10/10

Had a relaxing and uncomplicated stay.
Stayed 10 nights in Aug 2024

10/10

Really nice hotel, you definitely need a car as it’s very rural and not much around.
Stayed 4 nights in Aug 2024

8/10

Nice destination, Nice facilities, unfortunate that the airconditioning didnt go below 24 degrees
Stayed 4 nights in Dec 2024

10/10

We found out that local come here to the mountains and behind the church is a wonderful Christmas celebration from 7am to 8pm food, beverage, music band etc…. True Madeiran experience
Stayed 1 night in Dec 2024

4/10

I didn’t know how to classify my issue so I placed it under staffing. I never received a response to my complaint about second guest fees which were exorbitant — which I was able to verify through the direct booking application (20 euros per day cheaper than what I was charged). I am very disappointed and all I wanted was an equivalent secondary guest premium to what I was able to research on their direct booking application. I sent them screen shot examples of my research and no response as of yet. To be clear, I had no issues with the staff I personally interacted with, as they don’t control pricing practices and my stay was otherwise pleasant.
Stayed 4 nights in Apr 2025

10/10

Thank you for going out of the way to get us firmer pillows, much appreciated. Staff always accommodating! Beautiful hotel.
Stayed 7 nights in May 2024

4/10

Strangest hotel I ever stayed in. Let be clear, the hotel looks great, the rooms are spacious and well maintained. General quiet; but here the positive stops. Many odd things such as: There is a kettle in the room, but no coffee or tea amenities. 2 story building, no elevator. Pillows we're to soft to our liking; there are no harder once. They have a great outdoors, balcony for the breakfast, and pattion for relaxing. But eating breakfast outside is not an option, and in the pattio there are just a few seats, and no bar service or anything. The Gym which they mention at checking holds 2 items and nothing else, one threadmill and a bench. The pool, sauna and turkish steam bath are great; but the whole ambiance feels something out of the cold war. The breakfast is basic with very limited options. Instant coffee and juices. Very large space with no ambiance. Breakfast starts at 07:30 with no options for any To-Go if your flight leaves early. So no reccomandation from us on this strange place.
Stayed 3 nights in May 2024

8/10

While the hotel itself is generally nice, with welcoming staff who always greeted us with smiles, there were several downsides. Firstly, the hotel's location is both a blessing and a curse. Nestled on a mountain away from the lively atmosphere of Machico, it offers a peaceful retreat. There are no good restaurants or cafes nearby, which makes it difficult if you prefer dining out. The hotel's promotional images are somewhat misleading- depicting chaise lounges on a grassy lawn, suggesting ample outdoor space for relaxation. In reality, the only outdoor area is a covered terrace with a few rattan sofas and armchairs. During our stay, the terrace doors were only open for one morning. Breakfast was okay, but the variety was lacking. The breakfast room itself had a peculiar, quiet vibe with soft ambient music playing, which felt more awkward than relaxing. The gym facilities were quite disappointing. The space is size of a single bedroom, inadequately equipped-consists of a treadmill, a bench, a couple of 3-4kg dumbbells, and a single set of 12 kg weights. Sharing these limited resources with other guests was frustrating.The pool, sauna, and steam room were satisfactory. The daily cleaning process began around 10 am, precisely when many guestswould prefer to use these amenities. The noise from vacuums and cleaners disrupted what should have been a relaxing experience.For those seeking a more engaging and conveniently located accommodation, I recommend looking elsewhere
Stayed 7 nights in May 2024

6/10

Property was average, room didn’t feel super clean, there was a used pool towel tucked on a chair when I arrived in the room. Dining options in the area were limited and everything was a drive. Close to airport
Stayed 2 nights in Jun 2025

10/10

Stayed 3 nights in May 2025

10/10

Das Hotel hatte alle Annehmlichkeiten die man sich wünschen konnte. Das Essen war hervorragend und auf spezielle Wünsche wurde direkt eingegangen. Der Pool ist ein schönes plus. Vor allem weil es ein Solebecken ist
Stayed 7 nights in Apr 2025

10/10

Stayed 4 nights in Apr 2025

2/10

Stayed 1 night in Apr 2025

8/10

Das Hotel liegt in herrlicher Natur auf ca. 600 m Höhe, was im Winter und zeitigen Frühjahr zu recht frischen und im Sommer zu angenehm kühlen Temperaturen führt. Sonntags gibt's wenige Gehminuten entfernt einen riesigen Bauernmarkt mit allem was das Herz (und der Magen) begehrt. Leider waren beim Frühstück an den Kaffeeautomaten nur Instantkaffees zu bekommen (außer Espresso). Beim Frühstück sollte mehr auf regionale Produkte gesetzt werden.
Stayed 5 nights in Mar 2025

10/10

Wir waren mit allem rundum zufrieden! Tolles & freundliches Personal, wunderschöne Einrichtung, sehr schöne Zimmer und großer Garten, das Frühstück war ausgewogen und lecker. Der Spa Bereich war die Kirsche auf der Torte. Wir würden wieder kommen und das Hotel herzlich empfehlen! ❤️
Stayed 4 nights in Mar 2025

10/10

Stayed 3 nights in Feb 2025

8/10

Hotel sehr sauber.Personal freundlich.Sehr hellhörige Zimmer. Frühstück etwas eintönig und nicht mehr als als Standard. Lange Schlange vor dem einzigen Kaffeeautomat.
Stayed 4 nights in Feb 2025