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Matsubara Acqua Park Hotel

3.0 star property
Beach hotel with 2 outdoor pools, near Parque Shopping Center Maceio

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Photo gallery for Matsubara Acqua Park Hotel

Aerial view
Lobby
Beach nearby, beach towels
Lobby
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Hot Tub
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Room options

Available filters for rooms
Showing 1 of 1 room

Standard Room

Highlights

Air conditioning
Connecting rooms available
TV
Hair dryer
Private bathroom
Minibar
Cable channels
Daily housekeeping
  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

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About the neighborhood

Map
Avenida Brigadeiro Eduardo Gomes 1551, Cruz das Almas, Maceió, AL, 57032-230

What's nearby

  • Parque Shopping Center Maceio - 5 min walk - 0.3 miles
  • Jatiuca Beach - 12 min walk - 0.7 miles
  • Maceio Shopping Center - 4 min drive - 2.2 miles
  • Ponta Verde Beach - 5 min drive - 2.9 miles
  • Pajucara Beach - 6 min drive - 3.3 miles

Getting around

  • Sururu de Capote Station - 12 min drive
  • Maceio (MCZ-Zumbi dos Palmares Intl.) - 40 min drive

Restaurants

  • ‪Outback Steakhouse - Parque Shopping Maceió - ‬11 min walk
  • ‪Divino Fogao - ‬12 min walk
  • ‪Casa Pilão - ‬15 min walk
  • ‪Nakaffa - ‬12 min walk
  • ‪Casa do Pirão - ‬7 min walk

About this property

Matsubara Acqua Park Hotel

Family-friendly hotel near Jatiuca Beach
Located close to Parque Shopping Center Maceio and Maceio Shopping Center, Matsubara Acqua Park Hotel provides a free breakfast buffet, free water park access, and a poolside bar. For some rest and relaxation, visit the sauna or hot tub, and indulge in a massage. Be sure to enjoy a meal at the on-site international cuisine restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and a playground.
Additional perks include:
  • 2 outdoor pools and a children's pool, with a waterslide, sun loungers, and pool umbrellas
  • Free self parking
  • A billiards/pool table, an elevator, and a 24-hour front desk
  • Beach towels, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff
Room features
All 110 rooms boast comforts such as air conditioning, in addition to perks like free WiFi and safes.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Daily housekeeping and phones

Languages

German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 2 outdoor pools
  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Free children's club
  • Free water park
  • Hot tub
  • Playground
  • Sauna
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • Playground
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Beach towels
  • Direct access to the beach
  • Garden
  • On the waterfront
  • Pool loungers
  • Pool umbrellas

Spa

  • Massage

Accessibility

  • Elevator

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for BRL 90 per night

Property payment types

Important information

Optional extras

  • Rollaway bed fee: BRL 90 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Long-term renters welcome
Safety features at this property include a smoke detector and a security system

We should mention

Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 5 years old are not allowed in the swimming pool or hot tub without adult supervision

Property is also known as

Hotel Matsubara
Matsubara Acqua Park Hotel Maceio
Matsubara Hotel Maceio
Matsubara Maceio
Matsubara Hotel Maceio, Alagoas, Brazil
Matsubara Acqua Park Maceio
Matsubara Acqua Park
Matsubara Acqua Park
Matsubara Acqua Park Hotel Hotel
Matsubara Acqua Park Hotel Maceió
Matsubara Acqua Park Hotel Hotel Maceió

Frequently asked questions

Does Matsubara Acqua Park Hotel have a pool?

Yes, this property has 2 outdoor pools and a children's pool.

Is Matsubara Acqua Park Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Matsubara Acqua Park Hotel?

Self parking is free at this property.

What time is check-in at Matsubara Acqua Park Hotel?

Check-in start time: 2:00 PM; Check-in end time: 4:00 AM. Late check-in is available during limited hours.

What time is check-out at Matsubara Acqua Park Hotel?

Check-out is at noon.

Where is Matsubara Acqua Park Hotel located?

Offering direct access to the beach, this Cruz das Almas hotel is within a 10-minute walk of Jatiuca Beach and Parque Shopping Center Maceio. Ponta Verde Beach and Maceio Shopping Center are also within 3 mi (5 km).

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Matsubara Acqua Park Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 114 out of 367 reviews
Rating 8 - Good. 96 out of 367 reviews
Rating 6 - Okay. 71 out of 367 reviews
Rating 4 - Poor. 47 out of 367 reviews
Rating 2 - Terrible. 39 out of 367 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

6.8/10

Amenities

6.2/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Thalissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and polite, excellent customer service, great pool area and safe environment for children. Also breakfast was amazing!!!
Stayed 2 nights in Mar 2024

6/10 Okay

ERCILIA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

Cristiane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Alexandre

Disliked: Cleanliness, property conditions & facilities, room comfort

Hotel falido.

Terrível, o hotel está abandonado, com mofo nos quartos e banheiros. As paredes estão caindo os rebocos, as portas e as fechaduras estão quebradas. As fotos de divulgação do hotel são antigas, provavelmente de sua inauguração. Hoje a realidade é bem diferente.
Stayed 3 nights in Feb 2025

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Glemilson

Disliked: Property conditions & facilities, room comfort

Em familha

A estadia foi regular o cafe da manha muito repetitivo e desorganização sem contar que o elevdor quebro varias vezes ate uma moça fico presa no elevador mais de uma hora e meia esperando o técnico do elevador para retirada dela que esta presa. Tinha muitos idosos no quarto andar sem pude desser ou tinha que ir pela escada e demoraro muito tempo para conserta o elevador quebra muito velho de mais.
Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Hotel com a boa localização Funcionários excelentes especialmente do café da manhã e camareira
Stayed 4 nights in Feb 2025

4/10 Poor

Wilma

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

marcelo

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Paulo Sergio Santana

Disliked: Property conditions & facilities, room comfort

Frustado

Infelizmente o hotel não tem nada haver com o que está no site . Assustei quando chegamos . Pelo preço pago por diária tinha que ser melhor bem melhor. Cama horrível a minha estava com o pé quebrado etc. Se vc olhar o botel por fora da até medo sinceramente eu não recomendo pra ninguém
Stayed 10 nights in Jan 2025

2/10 Terrible

Rubens

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ruim

Hotel antigo e precisando de reformas urgentemente. Quarto em péssimas condições e com piso tipo decorflex desintegrando. Maresia por tudo.
Stayed 1 night in Jan 2025

6/10 Okay

Katiene

Liked: Staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities

Hotel precisa de reforma urgente

O prédio é antigo e não recebe uma reforma há muito tempo, falta pintura e cuidado com manutenções dos chuveiros (não fechava completamente, mesmo depois da reclamação no balcão) e torneiras. A porta do armário estava emperrada. o piso do quarto estava sujo e mesmo depois de solicitar a limpeza, não era possível andar descalço. O parque aquático é bom, e os salva vidas são bastante atentos principalmente com as crianças. durante a semana tem atividades para as crianças das 18h as 20h o que foi muito legal. um dos elevadores ficou fora de serviço, eles são muito velhos e carecem de manutenção. Não recomendaria o hotel, o parque sim, mas o hotel está muito mal cuidado.
Stayed 7 nights in Jan 2025

8/10 Good

José Aparecido

Liked: Cleanliness, staff & service
PARA DAR 5 ESTRELA SO FALTO U UMA COISA,O CHUVEIRO NO NOSSO APARTAMENTO NÃO ESTAVA AQUECENDO ,NOS 4 DIAS QUE FICAMOS LA SO FUNCIONOU 1 DIA. MAS TIRANDO ISSO ESTAVA OTIMO,CAFE DA MANHÃ MUITO BOM,ESTACIONAMENTO BOM. FUNCIONARIOS BEM RECEPTIVOS.
Stayed 4 nights in Jan 2025

8/10 Good

Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
O quatro é grande e espaçoso, confortavel, mas é antigo. A parte externa precisa com urgencia de uma reforma completa. O café da manha era o chamativo do hotel nos anos anteriores. Mas atualmente o café da manha decaiu muito.
Stayed 3 nights in Jan 2025

10/10 Excellent

Sergio Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

6/10 Okay

Danielma

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Excelência no atendimento, precisando de melhoria.

Ótimo atendimento, café da manhã muito bom. Porém Acqua Park com possibilidade de melhoria na água (tratamento) prédio precisando de uns reparos para ficar mais confortável o ambiente.
Stayed 2 nights in Jan 2025

4/10 Poor

Italo

Disliked: Staff & service, property conditions & facilities, room comfort

Péssimo

Hotel acabado, precisando de muitas reformas, colchões velhos, cheiro de mofo, toalhas e lençóis velhos, não volto nunca mais
Stayed 1 night in Jan 2025

2/10 Terrible

POLYANA

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Juliete

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2024

2/10 Terrible

Anibal

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Insalubre

O hotel não corresponde as imagens divulgadas no site. O hotel é insalubre. O meu quarto tinha infiltrações; mofo; vazamentos; cupim; o ar condicionado não funcionou. Um absurdo. Perdi meu passeio. O parque aquático é sujo; a água da piscina estava suja; os tobo águas são velhota e enferrujados com risco de desabamento.
Stayed 3 nights in Jan 2025

2/10 Terrible

Márcio

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Carolina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limpeza horrível, estrutura precária. Prédio antigo sem reformas. Banheiro sem porta no box. Muito ruim
Stayed 1 night in Nov 2024

8/10 Good

Jose Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel organizado embora seja um pouco antigo! Atendimento excelente!
Stayed 3 nights in Dec 2024

8/10 Good

Marcus S P Jurubeba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024