8/10 Good
Caroline
Apr 17, 2025
Liked: Cleanliness, staff & service, amenities
Great location, lovely surroundings, love the spa cafe and the coconut lattes! Nice big comfy bed.
Things which made me reduce my star rating to good instead of excellent:
I’ve stayed with you a total of twelve nights this month due to my best friend have terminal illness and then passing away, so my summary of things to improve have been things I’ve consistently found on each stay:
Pillows a bit flat, no room bar fridge, room service didn’t answer on two of my stays. Not a great range of food in your room service menu. No discount for my further stays which I had to book after the initial stay in march. Window wouldn’t close on current stay in 445.
However, I will be back in July and stay again, as overall my stays with you have been delightful and these are small things in the bigger picture. Thanks again! X
Caroline
Stayed 4 nights in Apr 2025