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Mandarin Oriental, Macau

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Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes - Mandarin Oriental, Macau (Macau)
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Separate tub and shower, eco-friendly toiletries, hair dryer, bathrobes - Mandarin Oriental, Macau (Macau)
Premium bedding, down comforters, minibar, in-room safe - Mandarin Oriental, Macau (Macau)
Couples treatment rooms, sauna, hot tub, body treatments, aromatherapy - Mandarin Oriental, Macau (Macau)
Luxury
5.0 star property
9.6

Exceptional

Waterfront luxury in quiet Macau

Panoramic water views create a serene backdrop at this intimate luxury retreat. Attentive staff know guests by name, providing personalized touches like evening turndown service. Visitors can unwind in the excellent spa before enjoying the comprehensive breakfast buffet that caters to every taste.

Popular amenities

  • Pool
  • Spa
  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available

Room options

Available filters for rooms
Showing 16 of 16 rooms

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(5 reviews)
  • City view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Lake View

Deluxe Room, 1 King Bed, Lake View | Exterior

Deluxe Room, 1 King Bed, Lake View

10.0 out of 10
Exceptional
(2 reviews)
  • Lake view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Lake View

Deluxe Twin Room, Lake View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Lake View

10.0 out of 10
Exceptional
(1 review)
  • Lake view
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Living area | 42-inch plasma TV with cable channels, TV, DVD player

Panoramic Suite, 1 King Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Partial lake view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Premier View)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Premier View)

  • Partial lake view
  • 55 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Bay View

Deluxe Room, 1 King Bed, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed, Bay View

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, Bay View

Deluxe Twin Room, Bay View | Premium bedding, down comforters, minibar, in-room safe

Deluxe Twin Room, Bay View

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 43 sq m
  • Sleeps 3
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Waterfront)

Suite, 1 King Bed (Waterfront) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront)

  • Partial lake view
  • 70 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Mandarin Premier View)

Premium bedding, down comforters, minibar, in-room safe

Room, 1 King Bed (Mandarin Premier View)

9.0 out of 10
Wonderful
(2 reviews)
  • Partial lake view
  • 62 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Deluxe Suite, 1 King Bed

  • Partial lake view
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed (Tower)

Deluxe Suite, 1 King Bed (Tower) | Living area | 42-inch plasma TV with cable channels, TV, DVD player

Deluxe Suite, 1 King Bed (Tower)

  • Partial lake view
  • 91 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (Tower View)

Deluxe Room, 1 King Bed (Tower View) | Premium bedding, down comforters, minibar, in-room safe

Deluxe Room, 1 King Bed (Tower View)

  • Lake view
  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed (Tower)

Panoramic Suite, 1 King Bed (Tower) | Premium bedding, down comforters, minibar, in-room safe

Panoramic Suite, 1 King Bed (Tower)

  • Partial lake view
  • 81 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Waterfront Tower)

Suite, 1 King Bed (Waterfront Tower) | Premium bedding, down comforters, minibar, in-room safe

Suite, 1 King Bed (Waterfront Tower)

  • Partial lake view
  • 70 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Two-Bedroom Suite

Premium bedding, down comforters, minibar, in-room safe

Two-Bedroom Suite

  • Sea view
  • 341 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Presidential Suite

Premium bedding, down comforters, minibar, in-room safe

Presidential Suite

  • Sea view
  • 341 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

About the neighborhood

Located in Macau, Mandarin Oriental, Macau is connected to a shopping center. Macau Science Center and Guan Yin Statue Waterfront Park are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. Visit our Macau travel guide
Map
Avenida Dr Sun Yat Sen, NAPE, Macau

What's nearby

  • 0_112519613
    Macau Peninsula
    1 min walk - 0.0 miles
  • Casino Lisboa
    Casino Lisboa
    8 min walk - 0.5 miles
  • Almeida Ribeiro Street
    Almeida Ribeiro Street
    11 min walk - 0.6 miles
  • Macau Fisherman's wharf complex, this beautiful place is currently being promoted as a wedding and reception venue. It is a lovely place to have one's pre-nuptial photos; Shutterstock ID 648497143; Pu
    Macau Fisherman's Wharf
    15 min walk - 0.8 miles
  • Senado Square
    Senado Square
    16 min walk - 0.9 miles

Getting around

  • Ocean Station
    5 min drive
  • Zhuhai Station
    13 min drive
  • Macau Intl. Airport (MFM)
    13 min drive

Restaurants

  • Café Esplanada 咖啡苑
    6 min walk
  • McDonald's (麦当劳)
    4 min walk
  • Domgalo Portuguese Food 公雞葡國餐廳
    6 min walk
  • Wing Lei 永利軒
    5 min walk
  • 星巴克
    4 min walk

About this property

Mandarin Oriental, Macau

Luxury family-friendly hotel near Guan Yin Statue Waterfront Park
Located close to Macau Science Center, Mandarin Oriental, Macau provides a poolside bar, shopping on site, and dry cleaning/laundry services. Indulge in a body scrub, a facial, and aromatherapy at the onsite spa. The on-site restaurant, Vida Rica, offers breakfast, lunch, dinner, and kids' meals. In addition to car rentals on site and a bar, guests can connect to in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool, along with sun loungers
  • Buffet breakfast (surcharge), airport pick-up service (surcharge), and express check-out
  • Express check-in, meeting rooms, and a porter/bellhop
  • Coffee/tea in the lobby, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews say great things about the first-rate property condition
Room features
All 213 rooms offer comforts such as 24-hour room service and premium bedding, in addition to perks like laptop-friendly workspaces and air conditioning.
Extra amenities include:
  • Highchairs, baby baths, and free infant beds
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with eco-friendly toiletries and separate tubs/showers
  • 42-inch HDTVs with cable channels and DVD players
  • Wardrobes/closets, composting, and coffee/tea makers

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Property amenities

Internet

  • Available in all rooms: WiFi

Parking and transportation

  • Airport pick-up shuttle (surcharge) from 9:00 AM to 9:00 PM on request

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; MOP 298 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Vida Rica

Things to do

  • Children's pool
  • Full-service spa
  • Health club
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Baby bath
  • Children's pool
  • DVD player
  • High chair
  • In-room crib
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms
  • Stroller

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (40 inch wide door)
  • Hand-held showerhead
  • Height-adjustable showerhead
  • High-pile carpet in room
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 23 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch HDTV with cable channels
  • DVD player
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Composting
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
3 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 12 and younger eat free breakfast
Rollaway/extra beds are available for MOP 690.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MOP 298 per person
  • Airport shuttle fee: MOP 350 per vehicle (maximum occupancy 6)
  • Rollaway bed fee: MOP 690.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the spa

Property is also known as

Mandarin Oriental Hotel Macau
Mandarin Oriental Macau
Mandarin Oriental Macau Hotel
Mandarin Oriental, Macau Hotel
Mandarin Oriental, Macau Macau
Mandarin Oriental, Macau Hotel Macau

Frequently asked questions

Does Mandarin Oriental, Macau have a pool?

Yes, this property has an outdoor pool and a children's pool. Pool access is from 7:00 AM–8:00 PM.

Is Mandarin Oriental, Macau pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Mandarin Oriental, Macau?

Check-in start time: 3 PM; Check-in end time: midnight.

What time is check-out at Mandarin Oriental, Macau?

Check-out is at noon.

Does Mandarin Oriental, Macau provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs 9 AM–9 PM on request. A fee of MOP 350 per vehicle applies.

Where is Mandarin Oriental, Macau located?

This family-friendly Macau hotel is located by the sea, within 1 mi (2 km) of Guan Yin Statue Waterfront Park and Macau Science Center. Barra Station is 29 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Mandarin Oriental, Macau Reviews

9.6

Exceptional

9.8

Cleanliness

8.8

Location

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 295 out of 374 reviews
Rating 8 - Good. 65 out of 374 reviews
Rating 6 - Okay. 9 out of 374 reviews
Rating 4 - Poor. 5 out of 374 reviews
Rating 2 - Terrible. 0 out of 374 reviews

Reviews

Verified

10/10 Excellent

Kwok

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, very nice and friendly staffs but not very convenient place
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

rui

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and beautiful rooms and breakfast
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was perfection from start to finish. The hotel is in immaculate condition, and the flawless cleanliness of our room truly impressed us. While the property is stunning, it is the staff that makes it world-class. A special thank you to the Front Desk staff for the seamless, warm welcome and to the Concierge team, whose expertise and proactive assistance were far beyond expectations. Their attention to detail and genuine care made our visit truly unforgettable. This is world-class service at its finest!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic stay. Everything was perfect. The staff were attentive to every need. We honestly couldn’t recommend this hotel enough!
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, Nice view, nice food Excellent services and a Chill SPA too
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a beautiful stay from the moment you step into the hotel. The location was superb with a very nice water view, the room is clean and spacious. Definitely would love to stay again!
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel ever. Perfect service. Supr friendly staff.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Our favorite place to stay in Macau! Always a warm welcome and wonderful service. Evening cocktails in the elegant bar are a treat. The breakfast buffet is comprehensive catering to all tastes.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Patrick

Liked: Amenities
Room was spacious and staff was very responsive
Stayed 3 nights in Aug 2023
Verified

10/10 Excellent

Frederic

Liked: Cleanliness, staff & service, room comfort

Great Service!

Extemly attentive and personal service!
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

SAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True 5 star hotel and easily the best hotel I’ve stayed at in the world. (I’ve stayed at a lot of 5 star places). The rooms are exceptional and spacious. Very close to the MGM and the bar is great for a late evening night cap. Highly recommend.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Ye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
MO Macau is our go-to hotel and we stay there every year. It’s quiet, intimate, and relaxing. It feels distinctively different from any other hotel in Macau. Staff is very friendly and considerate. They even know your name, which shows the depth of their hospitality. We highly recommend the place.
Stayed 3 nights in Jul 2024
Verified

8/10 Good

Tsz Kwan Phoebe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delayed checkin weak air condition upon arrival Polite staffs great view
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Angie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the hotel very much. The staff are really nice and helpful. The most impressive is that it's an environmental friendly hotel. They try to consume less plastics, eg. the bamboo-made tooth brush and paper-form tooth paste. it's a fantastic hotel. I definitely will visit again.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Ho Chee

Liked: Cleanliness, staff & service, property conditions & facilities
Title: Exceptional Service from Shea – A Truly Memorable Stay I had the pleasure of staying at Mandarin Oriental (Macau) recently, and I want to highlight the exceptional service I received from one of the staff members, Shea. During my stay, I encountered an issue with my ferry booking through an app, and I wasn't able to receive a confirmation email. I was quite stressed, but Shea immediately stepped in to help. Not only did she assist with sorting out my booking, but she also went above and beyond by accompanying me to the harbour. There, she spoke with the receptionist when they were unwilling to issue a physical ticket, as I couldn’t access my boarding pass. Shea’s dedication and kindness were truly remarkable, and she ensured I could travel without further stress. Thanks to her efforts, my experience in Macau was made so much easier and more enjoyable. I highly recommend staying at Mandarin Oriental (Macau)—the hospitality here is top-notch, and the staff is incredibly caring. If I ever return to Macau, I will definitely stay at this hotel again. Thank you, Shea, and the entire team at [Hotel Name], for such a wonderful experience!
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marwan

Liked: Cleanliness, amenities, property conditions & facilities
Great service and hotel accomodations
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Jack

Liked: Cleanliness, amenities, property conditions & facilities
Good service
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

YIM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, property conditions & facilities
Everything . Excellent property
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was outstanding!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Joie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Bo Ki Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful Stayed for one night here, with amazing view, great breakfast and friendly staff with good service.
Stayed 1 night in Jul 2023
Verified

10/10 Excellent

Sammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was at the top. Best hotel so far.
Stayed 5 nights in Mar 2025
Verified

10/10 Excellent

jimmy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked everything
Stayed 4 nights in Jul 2025