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Crowne Plaza Maastricht by IHG

4.0 star property
Pet-friendly hotel with 2 restaurants connected to the convention center in Maastricht

Choose dates to view prices

Photo gallery for Crowne Plaza Maastricht by IHG

Point of interest
Minibar, in-room safe, desk, laptop workspace
Bar (on property)
Exterior
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Bar
  • Parking available
  • Gym

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room

Minibar, in-room safe, desk, laptop workspace

Premium Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

Minibar, in-room safe, desk, laptop workspace

Standard Room

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • City view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Bathrobes
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed (Walk-In Shower)

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Walk-In Shower)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Bathrobes
  • City view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 Queen Bed, Accessible | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Accessible

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed, Balcony

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Bathrobes
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 43 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Queen Beds, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • River view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, River View (River Meuse View)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • River view
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Ground Floor

Minibar, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Ground Floor

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Bathrobes
Private bathroom
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Loft, 1 King Bed (with Loft)

Standard Loft, 1 King Bed (with Loft) | Minibar, in-room safe, desk, laptop workspace

Standard Loft, 1 King Bed (with Loft)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

Highlights

Balcony
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • City view
  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Private bathroom
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 2 Queen Beds

Minibar, in-room safe, desk, laptop workspace

Junior Suite, 2 Queen Beds

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | Minibar, in-room safe, desk, laptop workspace

Premium Room, 2 Twin Beds

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Sofa bed - double
Bathrobes
  • 27 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, River View (River Meuse View)

Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, River View (River Meuse View)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
  • River view
  • 57 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 King Bed (Plein 1992) | Minibar, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed (Plein 1992)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
LED TV
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

Map
Ruiterij 1, Maastricht, 6221 EW

What's nearby

  • Basilica of Our Lady - 8 min walk - 0.4 miles
  • Market - 12 min walk - 0.7 miles
  • Vrijthof - 13 min walk - 0.7 miles
  • Maastricht University - 15 min walk - 0.8 miles
  • Mecc Maastricht - 4 min drive - 1.7 miles

Getting around

  • Maastricht (ZYT-Maastricht Train Station) - 9 min walk
  • Maastricht (MST-Maastricht - Aachen) - 17 min drive

Restaurants

  • ‪Kapulaga - ‬2 min walk
  • ‪Café Zuid - ‬3 min walk
  • ‪Café Servaas - ‬3 min walk
  • ‪Mocha Maastricht BV - ‬2 min walk
  • ‪Gelateria Luna Rossa - ‬1 min walk

About this property

Crowne Plaza Maastricht by IHG

Upscale hotel near Vrijthof
You can look forward to a terrace, a coffee shop/cafe, and a hair salon at Crowne Plaza Maastricht by IHG. Treat yourself to spa services, such as a deep-tissue massage, a body scrub, or a body treatment. At the two on-site restaurants, enjoy breakfast, lunch, dinner, light fare, and Mediterranean cuisine. In addition to dry cleaning/laundry services and a fireplace in the lobby, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a reception hall, and a TV in the lobby
  • Coffee/tea in the lobby, tour/ticket assistance, and a front-desk safe
  • Guest reviews say great things about the helpful staff and location
Room features
All 174 rooms have comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches like air conditioning and bathrobes.
Other conveniences in all rooms include:
  • Rollaway/extra beds (surcharge) and free cribs/infant beds
  • Bathrooms with free toiletries and hair dryers
  • LED TVs with digital channels
  • Wardrobes/closets, coffee/tea makers, and daily housekeeping

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (EUR 22 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 29.50 per person
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas

Restaurants on site

  • Le club d Artagnan
  • Restaurant de Mangerie

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (10,071 square feet of space)
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Spa

  • Body scrubs
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Elevator
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: EUR 50.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 29 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 35.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.61 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 29.50 per person
  • Self parking fee: EUR 22 per night
  • Pet fee: EUR 29 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50.00 (subject to availability)
  • Rollaway bed fee: EUR 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Crowne Plaza Hotel Maastricht
Crowne Plaza Maastricht
Maastricht Crowne Plaza
Crowne Plaza Maastricht Hotel
Crowne Plaza Maastricht
Crowne Plaza Maastricht by IHG Hotel
Crowne Plaza Maastricht an IHG Hotel
Crowne Plaza Maastricht by IHG Maastricht
Crowne Plaza Maastricht by IHG Hotel Maastricht

Frequently asked questions

Is Crowne Plaza Maastricht by IHG pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

How much is parking at Crowne Plaza Maastricht by IHG?

Self parking is available for EUR 22 per night. Limited spots are available.

What time is check-in at Crowne Plaza Maastricht by IHG?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Crowne Plaza Maastricht by IHG?

Check-out is at noon. Late check-out is available for EUR 50.00 (subject to availability).

Where is Crowne Plaza Maastricht by IHG located?

Located in Maastricht-Centre Urban District, this hotel is within a 15-minute walk of Centre Ceramique and Vrijthof. Hoge Brug and Yogaplace Maastricht are also within 10 minutes. Maastricht (ZYT-Maastricht Train Station) is 9 minutes by foot and Maastricht Station is 10 minutes.

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Crowne Plaza Maastricht by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 345 out of 910 reviews
Rating 8 - Good. 388 out of 910 reviews
Rating 6 - Okay. 112 out of 910 reviews
Rating 4 - Poor. 41 out of 910 reviews
Rating 2 - Terrible. 24 out of 910 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, property conditions & facilities
Nice area, spa was great, beds comfortable
Stayed 1 night in Apr 2025

10/10 Excellent

Aneta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with amazing staff and great location. Walking distance to everything.
Stayed 3 nights in Apr 2025

6/10 Okay

Edwin

Nicely located close to city center and local restaurants and shops.
Stayed 2 nights in Dec 2024

8/10 Good

Edwin

Liked: Staff & service
Perfectly located on walking distance of citycenter and surrounded by shops and restaurants.
Stayed 1 night in Jan 2025

10/10 Excellent

Krisztina

Liked: Cleanliness, staff & service
The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.
Stayed 3 nights in Feb 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC
Stayed 4 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Great location and an excellent breakfast. Very helpful friendly staff
Stayed 2 nights in Jul 2024

10/10 Excellent

Giselle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and modern

Excellent location and very modern hotel. It has an indoors parking which is not included in the total price.
Stayed 1 night in Jan 2025

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Loved this place

Fantastic stay! Very clean, amazing breakfast! 10 min from train station and both markets. Excellent service! I had lost my bag on the train and the front desk was fantastic at helping me get it back
Stayed 2 nights in Dec 2024

10/10 Excellent

Felipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel and experience

Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.
Stayed 2 nights in Oct 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy hotel in good location

Nice hotel, good location however check in procedure was a little bit convoluted as we were charged twice by mistake, this mistake was fixed soon after.
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great location and rooms were comfortable and up to date. Friendly staff and plenty of restaurants and shopping nearby
Stayed 3 nights in May 2024

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for the city centre
Stayed 1 night in Jun 2024

6/10 Okay

Klaas

Restaurant rather poor
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the heart of everything! Dining, shopping and all of the sightseeing places!
Stayed 3 nights in Aug 2024

10/10 Excellent

KAUSHIK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful

It was an excellent stay at the Crown Plaza hotel. Location was superb. Walkable distance to all the major sites of interest and public transport. Well maintained and helpful staff.
Stayed 10 nights in Aug 2024

10/10 Excellent

Wing Huen R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really like the special room
Stayed 1 night in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A standard business hotel

A very standard business hotel. Everything was fine, except that the room was next to the elevator and quite noisy. Great location, and very helpful staff!
Stayed 1 night in Oct 2024

6/10 Okay

Ana

Liked: Cleanliness, staff & service, amenities
An average place to stay.
Stayed 1 night in Jan 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 2 nights in May 2024

8/10 Good

peggy

Liked: Cleanliness, staff & service, property conditions & facilities
It was a good location
Stayed 3 nights in Oct 2023

8/10 Good

jerzy

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..
Stayed 2 nights in Apr 2025

6/10 Okay

Heriberto

Liked: Staff & service
Great area, cleaning can improve
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible service
Stayed 1 night in Jul 2024

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent hotel in a great location close to town center. Accommodating friendly staff. Amazing restaurant. Spotlessly clean room. Would return without question.
Stayed 2 nights in Jun 2024