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Boutique Hotel Sint Jacob

Property class: 4

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Photo gallery for Boutique Hotel Sint Jacob

An outdoor patio with stone flooring, metal benches, and tables. - Boutique Hotel Sint Jacob (Maastricht)
A dining table with a white vase, wooden chairs, and a kitchen area in the background. - Boutique Hotel Sint Jacob (Maastricht)
A historic building with a black door, multiple windows, and a sign indicating it is a hotel. - Boutique Hotel Sint Jacob (Maastricht)
A staircase with white steps and a glass railing, leading to a wooden floor. - Boutique Hotel Sint Jacob (Maastricht)
A neatly made bed with a beige bedspread, a dark headboard, and a hanging picture frame on the wall. - Boutique Hotel Sint Jacob (Maastricht)
Close to Vrijthof, Boutique Hotel Sint Jacob provides amenities like a terrace and a garden. Stay connected with free in-room WiFi.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Room service
  • Housekeeping
  • 24/7 front desk

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Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Family Room, Garden View

A room with two beds, a small table, and a framed painting on the wall.

Family Room, Garden View

  • Garden view
  • 32 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Basic Double Room, City View

A neatly made bed with a dark headboard and two white pillows, set against a patterned wallpaper.

Basic Double Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room, 1 Double or 2 Twin Beds, Garden View

A bedroom with a bed, a chair, a table, a painting, and a window.

Deluxe Twin Room, 1 Double or 2 Twin Beds, Garden View

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room, Garden View

A bedroom with a bed, a chandelier, a door, and a framed picture on the wall.

Superior Double or Twin Room, Garden View

  • Garden view
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Deluxe Twin Room, City View

A bedroom with a bed, a chair, a table, a painting, and a window.

Deluxe Twin Room, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double or Twin Room, City View

A neatly made bed with a headboard, two bedside tables, and a framed picture on the wall.

Superior Double or Twin Room, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • Sleeps 2
  • 1 Double Bed OR 1 Large Twin Bed

About the neighborhood

Located in Maastricht-Centre Urban District, a neighborhood in Maastricht, Boutique Hotel Sint Jacob is near the airport. Kazematten and Dominicanenkerk are local landmarks, and some of the area's activities can be experienced at Maastricht International Golf and Backerbosch Golf Course. Natural History Museum and Centre Ceramique are also worth visiting. Visit our Maastricht travel guide
Map
Sint Jacobstraat 6, Maastricht, 6211 LB

What's nearby

  • A historic church with a tall tower and a smaller adjacent building.
    Vrijthof
    3 min walk - 0.2 miles
  • A historic church with two prominent towers and a central dome.
    St. Servaas Church
    3 min walk - 0.2 miles
  • A historic building with a clock tower, flags, and flower boxes.
    Market
    6 min walk - 0.4 miles
  • The interior of a cathedral with a central aisle, stained glass windows, and a large chandelier.
    Basilica of Our Lady
    6 min walk - 0.4 miles
  • Maastricht University
    3 min walk - 0.2 miles

Getting around

  • Maastricht (ZYT-Maastricht Train Station)
    16 min walk
  • Maastricht (MST-Maastricht - Aachen)
    15 min drive

Restaurants

  • Falstaff
    2 min walk
  • McDonald's
    3 min walk
  • In Den Ouden Vogelstruys
    1 min walk
  • Il Bacaro
    1 min walk
  • Café In de Tenne Kan
    4 min walk

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  • Pet friendly
  • Free WiFi
  • Breakfast available
  • Room service
8.2 out of 10, Very good, 617 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 25 per day); reservations required

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 22 for adults and EUR 12.50 for children

Family friendly

  • Crib (surcharge)

Conveniences

  • 24-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: EUR 35

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [Grote Gracht 56, Maastricht]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 17.50 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 40 per night
Cribs (infant beds) are available for EUR 17.50 per night

Property payment types

  • American Express
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 6.75 per person, per night
  • Gas fee: EUR 1.07 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 12.50 for children
  • Nearby parking fee: EUR 25 per day (1640 ft away)
  • Pet fee: EUR 17.50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 35 (subject to availability)
  • Crib (infant bed) fee: EUR 17.50 per night
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators

Property class

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Frequently asked questions

Is Boutique Hotel Sint Jacob pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 17.50 per pet, per night. Service animals are exempt from fees.

What time is check-in at Boutique Hotel Sint Jacob?

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM. Late check-in is available during limited hours.

What time is check-out at Boutique Hotel Sint Jacob?

Check-out is at 11 AM. Late check-out is available for EUR 35 (subject to availability).

Where is Boutique Hotel Sint Jacob located?

Located in Maastricht-Centre Urban District, this hotel is steps from Museum aan het Vrijthof and Vrijthof. St. Servaas Church and St. Janskerk are just steps away. Maastricht (ZYT-Maastricht Train Station) is 16 minutes by foot and Maastricht Station is 16 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Boutique Hotel Sint Jacob Reviews

7.8

Good

8.4

Cleanliness

9.2

Location

7.8

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 63 out of 190 reviews
Rating 8 - Good. 68 out of 190 reviews
Rating 6 - Okay. 35 out of 190 reviews
Rating 4 - Poor. 15 out of 190 reviews
Rating 2 - Terrible. 9 out of 190 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice Staff, nice garden and room! Sentralt! Kan anbefales!
Stayed 2 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good staff help a lot . Thank you very much
Stayed 1 night in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property. The breakfast and staff were wonderful. They accommodated mom with a main level room. The beds were comfortable. We could eat outside in the garden. They do need to change the window in the bathroom. It wouldn’t close or open and there was mold in the bathroom. The tub was very slippery and needed a grab handle.
Stayed 4 nights in Sep 2024
Verified review

6/10 Okay

Disliked: Cleanliness, staff & service, amenities
Property is good, with quiet terrace in the back. Proximity to everything is amazing. Room was quite nice, and generally clean. Unfortunately, cleanliness of the bathrooms is lot to be desired for. Also, it was difficult to get hold of the managing person, either to leave a message or ask something. They also put my luggage out of my room in the hallway as the checkout time passed. Someone I know shared that they assigned their room to another person and allowed entry in their room. Big security and privacy issue.
Stayed 5 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Beautiful and convenient property in the center of Maastricht. Check in procedure is a little different. No front desk. All online and access via smartphone.
Stayed 4 nights in Aug 2024
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service
The hotel 'has seen better days '. At breakfast time on September 26 no staff/breakfast was available even 10 minutes after the scheduled time of 08:00.The check in procedure is online and rather complicated.
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Cleanliness
The room had nice upper end perks like high end toiletries but lacked in other ways, namely: the wooden floor did not look clean, the sloped ceiling leaked when it rained, the soap dispenser didn’t fully function and the aircon made a loud and disruptive pumping noise every few minutes when in use. I also did not enjoy the iPad-only, people-free check in, which led to feelings of a cold welcome to Maastricht.
Stayed 2 nights in Sep 2025
Verified review

4/10 Poor

Liked: Cleanliness, staff & service, property conditions & facilities
It was not clear that there would be no one to help with check-in. We were under the impression there would be someone on site until 4:00 pm but when we arrived at 3:30 pm there was no one. Another couple came and rang the bell. It was not clear that there was a bell to ring. When we got inside it was necessary to call for help with checking in. Fortunately I had a cell phone that had a plan for Europe but it is not generally expected that this is necessary to check in—especially since I had checked in on line. The first E-mail I received for the electronic keys was from our stay at the hotel in Nov 2022 and it was fortunate that we were still talking by phone because the second E-mail worked. After that everything worked smoothly and it was a great place to stay. Would definitely come back because irbid a lovely hotel in a great location but check in needs to be a smoother process.
Stayed 1 night in Jun 2023
Verified review

6/10 Okay

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Online incheckning och ingen personal på plats. Helt fantastiskt läge och nära till flera parkeringshus.
Stayed 1 night in May 2026
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Property conditions & facilities
Dårlig frokost med tanke på pris. Hotellet var generelt slitt og burde kanskje vært oppgradert. Men helt ok.
Stayed 3 nights in Mar 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Huone oli erittäin hieno ja viehättävä. Harmillisesti jääkaappi tai turvalokero eivät olleet toimintakunnossa.
Stayed 1 night in Jul 2025
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
Sehr gute Lage. Parkplatz nur in Tiefgarage-teuer. Zimmer(1) nicht gut und zudem sehr hellhörig. Frühstück ok, Personal ok.
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
De locatie van dit hotel is perfect. Nog geen minuut van het Vrijthof en alles op loopafstand. Boutique hotel zoals het hoort. Unieke lokatie in een prachtig oud pand. Ontzettend vriendelijk personeel, schone en ruime kamer. Heerlijk ontbijt waar je op verzoek een vers bereid eitje krijgt.
Stayed 3 nights in May 2025
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Slecht en vies

Dit is geen 3,5/4 sterren. Her was vies, schimmel en ranzig. Alles gaat digitaal er is geen receptie dus je kan niemand aanspreken. Bij ontbijt deed afzuigkap het niet dus alles stonk naar gebakken spek en brood en croissants waren een dag oud (terwijl er een AH op loop afstand was)
Stayed 2 nights in Mar 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
…
Stayed 1 night in Mar 2025
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Geen personeel gezien, inchecken ging niet eenvoudig. Ik heb 3x moeten bellen voor ik in mijn kamer kon komen. De locatie was top, midden in het centrum. Op eerste gezien een leuke kamer maar de staat was erbarmelijk. Overal schimmel, slecht onderhouden. Absoluut geen 4sterren boutique hotel , eerder een 2 sterren. Zou dit hotel niet aanraden.
Stayed 1 night in Jan 2025
Verified review

4/10 Poor

Liked: Staff & service
Disliked: Property conditions & facilities
Er was veel schimmel in de badkamer, lamp die van de muur afhangt zonder ledlamp er in en ook veel vlekken en vegen op de muur. Ik zou daarom ook graag een klacht willen indienen (kamer 23)
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities
De kamer zelf had wat mankementen en een hele kleine tv, verder netjes en schoon! Plus punten : mooi en authentiek, en erg goed ontbijt, vriendelijk personeel, na genoeg in het centrum! Goed parkeren in de garages nabij. Voor herhaling vatbaar
Stayed 2 nights in Dec 2024
Verified review

2/10 Terrible

Disliked: Staff & service, amenities
Het check-in system is een ramp. het werkt niet, geeft verkeerde codes, geen QR. de email met check gegevens werkte niet. Ik kon geen nieuwe code aanvragen. heb twee keer moeten bellen voor assistentie om het hotel en mijn kamer in te kunnen. De e-key werkte maar een keer. Dus de tweede keer dat we het hotel in wilde, deed de sleutel het niet. Weer moeten bellen en wachten op een nieuwe sleutel. volgende morgen werkte het uitscheck systeem niet. We mochten weg zonder uit te checken, dat zou iemand van het hotel doen. Is dat gebeurd? Daarnaast, mijn maan was verkeerd, de kamer te warm en te lawaaierig. Een drama. Uitzonderlijk slechte services. Ga er niet naar toe, genoeg andere hotels die normale check in en uit hebben.
Stayed 1 night in Oct 2024
Verified review

4/10 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Voor de kamer met een vuile vloer en bescheiden faciliteiten hebben wij wel de hoofdprijs moeten betalen. De ligging is goed in het centrum, maar dat jan geen excuus zijn voor de veel te hoge prijs. Parkeergelegenheid is er niet of ook kostbaar.
Stayed 2 nights in Sep 2024
Verified review

8/10 Good

Liked: Cleanliness
.
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
sehr gutes Frühstück!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfekt för oss!

Läget är centralt, med en superfin innergård. Ingen reception, men incheckning digital med nyckel till både port och rum via telefonen. Bra frukost och supertrevlig personal. Ingen hiss, så har du svårt att gå i trappor, boka rum på första våning! Bara + från oss!
Stayed 2 nights in Jul 2024
Verified review

4/10 Poor

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
War nicht gut Eingerichtet
Stayed 3 nights in Jul 2024