Vacations Close To MGM Grand Detroit Casino

Bar was great, staff was great. Room was clean but missing towels

I called the morning of check-in to see about an early check-in for that day. I was told if they have rooms available early check-in is doable. I was also told that they are first come first serve and there is an extra charge if it is before 2 PM which I was OK with. I came at 11 and they told me that they weren’t doing early check-in that day and that I should check in after the game. I explained that that’s not what I was told earlier that day and asked if I could check back in at 2 pm which I did and again was told that they don’t do that on game day and that I should check in after the game. We got there as soon after the game as we could, and there was a long line in the lobby for check-in. It took us about an hour of standing in line to get checked in. Then we got our luggage and got to stand in a long line for the elevators. Two of the four elevators were not working. This was extremely poor planning on management and very frustrating.

Room is outdated. We stay here for the convenience to everything Downtown. Hotel is pricey for what it offers.

There was a Keurig coffee maker in the room, which was great! However, after the first day, there were no more pods or creamers provided which was disappointing. Late checkout was not an option either. Other than these 2 inconveniences, we had an excellent stay.