Vacations Close To MD Anderson Cancer Center

The hotel was over booked so my family had to stay in separate rooms. The hotel was able to accommodate us without additional charge.

The room where very clean and staff were very nice and helpful

The standards are Hilton quality was there. Great facilities and amenities. However, the service was challenging. Our initial interaction with the shuttle driver was interesting. He requested a 5-Star review as soon as we got in but he didn't help us put our luggage in the back. He did help get them out... That process was challenging for us visiting for the first time. We called the hotel and was abruptly told that they do not pick up from the terminal we were. We had to make our way to another terminal and it was hard to navigate to. At the hotel, I was not feeling well and needed an antacid. When I got to the room, I called and called and called... from our room phone and cell but no one answered. We had to come down to the hotel store area. When the host came out, she dismissively motioned for us to find what we wanted and use the kiosk. Then we found that the kiosk was not working. Very challenging especially when I was not felling well.

We stayed for the world cup game, morocco against Canada , big up to the staff! We has wonderful stay

Everything was nice, the only complaint was that my food was a little cold this morning when room service brought it up but I’m assuming it’s because it was French toast and it didn’t come w/fruit like the menu said. Other than that we enjoyed the resort.

Clean

The staff were very helpful and kind. The room was very unique and clean. The bed was perfect.

Thank you and happy 4th of July