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Mercure Lyon Charbonnieres

4.0 star property
Guests can relax in the beautiful gardens or head to the gym for an energizing workout at this Lyon retreat with multilingual staff

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Photo gallery for Mercure Lyon Charbonnieres

Lunch and dinner served, French cuisine - Mercure Lyon Charbonnieres (Charbonnieres-les-Bains)
Lunch and dinner served, French cuisine - Mercure Lyon Charbonnieres (Charbonnieres-les-Bains)
Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace - Mercure Lyon Charbonnieres (Charbonnieres-les-Bains)
Exterior - Mercure Lyon Charbonnieres (Charbonnieres-les-Bains)
Bar (on property) - Mercure Lyon Charbonnieres (Charbonnieres-les-Bains)
Mercure Lyon Charbonnieres offers a peaceful escape in central Lyon with a garden and sauna. Enjoy in-room WiFi, French dishes at Cap Ouest restaurant, or a drink at the bar. The helpful multilingual staff receives positive reviews from past visitors.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 Double Bed

  • Garden view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds | Minibar, in-room safe, desk, laptop workspace

Superior Room, Multiple Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Privilege, Room, 1 Double Bed with Sofa bed

Privilege, Room, 1 Double Bed with Sofa bed | Minibar, in-room safe, desk, laptop workspace

Privilege, Room, 1 Double Bed with Sofa bed

  • Garden view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | Minibar, in-room safe, desk, laptop workspace

Classic Room, 1 Double Bed

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

About the neighborhood

Located in Charbonnieres-les-Bains, Mercure Lyon Charbonnieres is near a train station. Lyon Salvagny Golf Club and France Aventures Lyon are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Esplanade de Fourviere and Ile Barbe. Looking to enjoy an event or a game while in town? See what's happening at Groupama Stadium or Halle Tony Garnier. Visit our Charbonnieres-les-Bains travel guide
Map
78 bis route de Paris Route nationale 7, Charbonnieres-les-Bains, Rhone, 69260

What's nearby

  • Bellecour Square
    Bellecour Square
    14 min drive - 4.8 miles
  • Part Dieu Mall
    Part Dieu Mall
    19 min drive - 6.5 miles
  • EM Lyon Business School
    3 min drive - 0.9 miles
  • Casino Le Lyon Vert
    4 min drive - 1.3 miles
  • Groupama Stadium
    33 min drive - 17.2 miles

Getting around

  • Charbonnieres-les-Bains Les Flacheres Station
    8 min walk
  • Gare de Vaise Station
    9 min drive
  • Saint-Exupery Airport (LYS)
    43 min drive

Restaurants

  • McDonald's
    4 min drive
  • Paul
    8 min drive
  • Ecully Kebab
    6 min drive
  • Comptoir Pizza
    6 min drive
  • Sans Filtre
    6 min drive

About this property

Mercure Lyon Charbonnieres

Upscale hotel near a train station
You can look forward to a terrace, a garden, and laundry facilities at Mercure Lyon Charbonnieres. For some rest and relaxation, visit the sauna. The on-site French cuisine restaurant, Cap Ouest, offers lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym.
Additional perks include:
  • Free self parking
  • Buffet breakfast (surcharge), an electric car charging station, and a computer station
  • Luggage storage, a banquet hall, and smoke-free premises
Room features
All 60 rooms have comforts such as pillow menus and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Other amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and hair dryers
  • LCD TVs with satellite channels
  • Free infant beds, electric kettles, and daily housekeeping

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 20 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Cap Ouest

Things to do

  • 24-hour gym
  • Sauna

Family friendly

  • In-room crib
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,615 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 7 steps to reach entrance
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed on Saturday and Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 8 per pet, per day
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.86 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 20 per person
  • Pet fee: EUR 8 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 March to 13 May

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Hotel Lyon Charbonnieres
Mercure Lyon Charbonnieres
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Hotel
Mercure Lyon Charbonnieres Charbonnieres-les-Bains
Mercure Lyon Charbonnieres Hotel Charbonnieres-les-Bains

Frequently asked questions

Is Mercure Lyon Charbonnieres pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 8 per pet, per day. Service animals are exempt from fees.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure Lyon Charbonnieres?

Check-in begins at 3:00 PM.

What time is check-out at Mercure Lyon Charbonnieres?

Check-out is at noon.

Where is Mercure Lyon Charbonnieres located?

Situated in Charbonnieres-les-Bains, this hotel is 1.3 mi (2.1 km) from Casino Le Lyon Vert and 1.6 mi (2.5 km) from EM Lyon Business School. Chamber of Commerce and Lyon Salvagny Golf Club are also within 6 mi (10 km). Charbonnieres-les-Bains Les Flacheres Station is 8 minutes by foot and Charbonnières-les-Bains Station is 20 minutes.

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Reviews

Mercure Lyon Charbonnieres Reviews

8.6

Excellent

9.0

Cleanliness

7.8

Location

8.6

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 130 out of 311 reviews
Rating 8 - Good. 140 out of 311 reviews
Rating 6 - Okay. 26 out of 311 reviews
Rating 4 - Poor. 8 out of 311 reviews
Rating 2 - Terrible. 7 out of 311 reviews

Reviews

Verified

10/10 Excellent

Milad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a Perfect stay
Stayed 1 night in Jul 2025
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lyon mecure

Stayed in this hotel on way to italy and on the way back to the UK. Found the staff to be helpful & friendly. Also recommend eating at the hotel restaurant... lovely food & great service. Will happily stay here again.
Verified

4/10 Poor

Whitney

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was dingy and felt old. The people were very nice, but I would not stay there again.
Stayed 1 night in Jun 2024
Verified

8/10 Good

AMELIE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel toujours accueillant Chambre pr
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Valentin

Liked: Cleanliness, staff & service, amenities
Bon rapport qualité prix
Stayed 1 night in Dec 2025
Verified

8/10 Good

Lachat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre propre, confortable. Nuit calme sans bruit. Tout était agréable, de l’accueil à la découverte de la chambre, la nuit état paisible. Super!
Stayed 1 night in Oct 2025
Verified

8/10 Good

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bien
Stayed 1 night in Oct 2025
Verified

6/10 Okay

Robert

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff semblait en formation: on n'a pas été en mesure de traiter la carte bancaire convenablement. Aussi, la cuisine était fermée pour le dîner. À l'exception du personnel, nous avons bien apprécié.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Romain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Stayed 1 night in Sep 2025
Verified

8/10 Good

Delphine

Liked: Cleanliness, property conditions & facilities, room comfort

Accueil

Hôtel très bien, par contre nous demander de payer une de nos 2 chambres alors qu'elles étaient payées en ligne, il a fallu presque 30mn pour monter en chambres passé minuit...
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

SERGE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

TB

Parfait Excellent rapport qualité /prix
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Jef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trés bien avec spa fonctionnel.
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

👍

Tout était parfait
Stayed 1 night in Jul 2024
Verified

8/10 Good

Genevieve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable que se soit à l accueil au restaurant personnel très gentil chambre très propre Arrêt sûrement au retour
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personnel très agreable Bonne literie
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Marie-Cécile

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel moderne et confortable
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

H.A.S.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Prima hotel met goede faciliteiten vriendelijk personeel. Mooie kamer.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Le cadre est agréablement calme, mais la climatisation ne fonctionne pas et ils n’ont pas de ventilateur à disposition. Je sais que nous sommes au mois de mai. Mais à Lyon au mois de mai, certaines journées sont lourdes et chaudes. Il me semble que pour un hôtel de ce standing, la climatisation est un élément DE BASE. En Asie, aux USA, au Moyen orient, et plus près de nous, en Espagne, ils ne sont pas si pingres avec le confort de leurs hôtes Bref, en hiver je conseille cet hôtel Au printemps je le déconseille fortement En été je ne sais pas, même si leur clim est supposée fonctionner, je ne l’ai pas testée
Stayed 1 night in May 2023
Verified

10/10 Excellent

Southida

Liked: Cleanliness, staff & service, property conditions & facilities
Très bien ! Propre, joli avec un parking gratuit.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour plutôt agréable. Le personnel est accueillant. La chambre plutôt propre et étant à 4 nous avons pu bénéficier de chambres communicantes. Le seul petit bémol c’est qu’on a trouvés que le buffet du petit déj était chère pour pas énormément de choix.
Stayed 2 nights in Dec 2022
Verified

8/10 Good

gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chambre en très bon état et très propre. Elle est bien isolée du couloir, très calme. Petit déjeuner correct. Nous recommandons l hôtel.
Verified

8/10 Good

PIERRE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Séjour agréable,
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

Very Good hotel very clean and modern room
Stayed 2 nights in Dec 2021
Verified

10/10 Excellent

evelyne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Propre chic sympathique beau decor bon buffet proche de lyon tout simplement parfait
Stayed 3 nights in Dec 2021
Verified

8/10 Good

Francis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Au bon accueil

Hôtel un peu isolé mais calme. Jolie chambre, spacieuse, propre et très bien isolée avec une literie de qualité et une superbe TV. Salle de bain agréable avec belle douche à l'italienne. Personnel accueillant et très disponible. Petit déjeuner très varié et copieux. Animaux acceptés. Seuls bémols: hauteur des toilettes et absence de barre d'appui pour handicapés. Rapport prix-prestations très favorable.
Stayed 2 nights in Nov 2021