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Mama Shelter Lyon

3.0 star property
Hotel with a restaurant, near Place Carnot

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Photo gallery for Mama Shelter Lyon

Property amenity
Exterior
In-room safe, desk, soundproofing, free WiFi
Breakfast, lunch and dinner served
Double Room, 1 Double Bed (Medium Mama) | In-room safe, desk, soundproofing, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Laundry
  • 24/7 front desk
  • Air conditioning

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

In-room safe, desk, soundproofing, free WiFi

Twin Room, 2 Twin Beds (Medium Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Microwave
  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Small Mama)

Double Room, 1 Double Bed (Small Mama) | In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Small Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Microwave
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 Double Bed with Sofa bed (XXL Mama)

In-room safe, desk, soundproofing, free WiFi

Family Room, 1 Double Bed with Sofa bed (XXL Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Microwave
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

In-room safe, desk, soundproofing, free WiFi

Double Room, 1 Double Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
Mini-fridge
TV
Private bathroom
Hair dryer
Eco-friendly toiletries
Microwave
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

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About the neighborhood

Map
13 rue domer, Lyon, 69007

What's nearby

  • Bellecour Square - 19 min walk - 1.1 miles
  • Hôtel de Ville de Lyon - 5 min drive - 1.7 miles
  • Musée des Confluences - 5 min drive - 2.0 miles
  • Place des Terreaux - 5 min drive - 1.7 miles
  • Tête d'Or Park - 7 min drive - 2.2 miles

Getting around

  • Jean Mace Station - 3 min walk
  • Lyon Jean Mace Station - 5 min walk
  • Saint-Exupery Airport (LYS) - 29 min drive

Restaurants

  • ‪Domino's Pizza - ‬4 min walk
  • ‪Mama Restaurant Lyon - ‬1 min walk
  • ‪La Boîte à Pizza - ‬4 min walk
  • ‪Sushi Shop - ‬2 min walk
  • ‪Café de la Mairie - ‬4 min walk

About this property

Mama Shelter Lyon

Hotel near Bellecour Square
Located close to Place Carnot and Lyon Cathedral, Mama Shelter Lyon provides a terrace, dry cleaning/laundry services, and a bar. The on-site restaurant offers breakfast, lunch, and dinner. Free in-room WiFi and a business center are available to all guests.
Other perks include:
  • Buffet breakfast (surcharge), bike rentals, and self parking (surcharge)
  • An electric car charging station, a water dispenser, and a banquet hall
  • An elevator, luggage storage, and a front-desk safe
Room features
All 150 rooms include comforts such as air conditioning, in addition to thoughtful touches like free WiFi and safes.
Other conveniences in all rooms include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Eco-friendly toiletries, showers, and hair dryers
  • 27-inch TVs with premium channels
  • Mini fridges, microwaves, and daily housekeeping

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; EUR 21 for adults and EUR 10 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Bicycle rentals

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 27-inch TV with premium cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 5:30 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: EUR 50 per accommodation, per night
  • A tax is imposed by the city: EUR 1.65 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 21 for adults and EUR 10 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a first aid kit
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property caters to LGBTQ+ guests
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mama Shelter Lyon Hotel
Mama Shelter Hotel Lyon
Mama Shelter Lyon
Mama Shelter Lyon House
Mama Shelter Lyon Lyon
Mama Shelter Lyon Hotel
Mama Shelter Lyon Hotel Lyon

Frequently asked questions

Is Mama Shelter Lyon pet-friendly?

Yes, this property allows pets (limit 1 total). There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mama Shelter Lyon?

Self parking is available for EUR 21 per day.

What time is check-in at Mama Shelter Lyon?

Check-in start time: 3 PM; Check-in end time: 5:30 AM.

What time is check-out at Mama Shelter Lyon?

Check-out is at noon.

Where is Mama Shelter Lyon located?

Located in Lyon City Centre, this hotel is within 1 mi (2 km) of Place Carnot and Bellecour Square. Lyon Cathedral and Museum of Fine Arts of Lyon are also within 3 mi (5 km). Jean Mace Station and Lyon Jean Mace Station are within a 5-minute walk.

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Mama Shelter Lyon Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 279 out of 459 reviews
Rating 8 - Good. 128 out of 459 reviews
Rating 6 - Okay. 32 out of 459 reviews
Rating 4 - Poor. 13 out of 459 reviews
Rating 2 - Terrible. 7 out of 459 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

kara

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Rodolfo

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fun place to stay. Nice breakfast buffet Friendly staff
Stayed 1 night in Sep 2022

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
Great place. Will be coming back for sure!
Stayed 1 night in May 2024

10/10 Excellent

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing room building and breakfast! We loved it.
Stayed 1 night in Jul 2023

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and friendly.
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super cool vibe in the hotel. Although the room was fairly small, that is what we ordered. EXCELLENT food (dinner and breakfast). Everyone was so nice and helpful. No question we would stay there again.
Stayed 1 night in Sep 2023

10/10 Excellent

Lennert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money, great breakfast. A bit far out and not in the nicest areas.
Stayed 2 nights in Aug 2023

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities
Good value. Excellent bedroom with firm bed. Excellent bathroom. Good dining facilities. Always a good formula!
Stayed 1 night in Oct 2023

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and great breakfast!

The hotel was really good with communication, and made us feel welcomed at check in. The room was small, but comfy and well designed. It’s really close to a metro stop, which is really helpful for getting around. What I loved was their breakfast buffet. Usually these are hit and miss, but this was a hit. They had a pistachio break that was so good, I wanted to run off with the whole loaf.
Stayed 2 nights in Mar 2024

10/10 Excellent

Katie

Liked: Cleanliness, amenities, property conditions & facilities
Hotel decor and size was lovely. Room was great, quiet with a comfy bed. However disappointed that the staff at the hotel were quite rude and not friendly - I asked for a coffee in the morning and they tried to charge me for the full breakfast! That being said it was a nice hotel and a great location in Lyon.
Stayed 2 nights in Sep 2023

8/10 Good

RS AUDIT ET CONSEIL

Liked: Cleanliness, property conditions & facilities, room comfort
Restauration service long
Stayed 4 nights in Feb 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quirky and comfortable hotel about 20 min walk from old town. Chargeable parking in underground car park accessed from back road. Comic masks in rooms. Enjoyed outside eating and cocktails in bar whilst watching world cup rugby. Pricier than expected but good
Stayed 1 night in Sep 2023

8/10 Good

dany

Liked: Cleanliness, staff & service, property conditions & facilities
The overall experience is nice and the room was comfortable. A complimentary bottle of water would have been appreciated. I expected at least a boiler in the room , there wasnt. They want us to really go to their restaurant for everything. The loby is quite small and the restaurant takes the whole of the space. So it was more a hotel for sleeping
Stayed 3 nights in Oct 2023

4/10 Poor

dominique

Disliked: Cleanliness, amenities, property conditions & facilities
Dirty and damage furniture
Stayed 1 night in Jul 2024

10/10 Excellent

Timothy

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stylish rooms, reception and bar/restaurant - very friendly staff. Bathrooms have shampoo bar and cardboard packaging and plan to go plastic free in future which is good. Restaurant can do great vegan dishes but strangely nothing on the menu. Something they need to change so that there is more choice of healthy options. It wouldn’t cost them anything as any good kitchen has fresh fruit and vegetables.
Stayed 1 night in Sep 2022

6/10 Okay

Verified traveler

Liked: Cleanliness, communication

A bit disappointing

I'd stayed at other Mama Shelters before and this one was a bit disappointing. The Medium Mama room was quite small with very basic decor in the room itself. The bathroom in particular was basically what you would get at an Ibis. The hotel itself was in a bit of weird location and it basically seemed like an Ibis with some text drawn on the mirrors. Staff were great though, which is a pretty consistent trait of Mama Shelters.
Stayed 2 nights in Jul 2022

10/10 Excellent

Frances

Liked: Cleanliness, amenities, property conditions & facilities
È una struttura moderna, molto adatta a una clientela giovane, mette allegria. Le stanze sono piccole ma fornite di tutto. La colazione è eccellente. Il personale è estremamente gentile, giovane e simpatico.
Stayed 7 nights in May 2025

10/10 Excellent

Violetta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ein tolles Hotel in Lyon mit dehr freundlichen Zimmern, Frühstücksbuffet und einem Restaursnt. Die Mitarbeiter waren immee sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt.
Stayed 2 nights in Apr 2025

10/10 Excellent

Sophie

Stayed 1 night in Mar 2025

10/10 Excellent

pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Accueil très agréable avec un réceptionniste qui n’a pas hésité à sortir dans la rue pour nous indiquer l’entrée du garage. Chambre spacieuse , confortable et calme.
Stayed 1 night in Mar 2025

10/10 Excellent

Ursula

Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alain

Stayed 1 night in Feb 2025

10/10 Excellent

Rémi

Stayed 1 night in Mar 2025

10/10 Excellent

Régis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025