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Hôtel d'Alsace

2.0 star property
Hotel with a 24-hour front desk, near Part Dieu Mall

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Photo gallery for Hôtel d'Alsace

Exterior
Reception
Standard Double Room | Desk, cribs/infant beds, rollaway beds, free WiFi
Private kitchen
Restaurant

Reviews

5.6 out of 10

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Family Room

Family Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Family Room

Highlights

Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Double Room

Standard Double Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Standard Double Room

Highlights

Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, cribs/infant beds, rollaway beds, free WiFi

Single Room

Highlights

Flat-screen TV
Private bathroom
Desk
Daily housekeeping
  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

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Interior

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About the neighborhood

Map
15 cours Tolstoi, Villeurbanne, 69100

What's nearby

  • Part Dieu Mall - 16 min walk - 0.9 miles
  • Tête d'Or Park - 4 min drive - 1.6 miles
  • Bellecour Square - 8 min drive - 2.6 miles
  • Hôtel de Ville de Lyon - 8 min drive - 2.5 miles
  • Place des Terreaux - 10 min drive - 3.0 miles

Getting around

  • Republique Villeurbanne Station - 12 min walk
  • Lyon Part-Dieu Station - 14 min walk
  • Saint-Exupery Airport (LYS) - 27 min drive

Restaurants

  • ‪Miwa Sushi - ‬4 min walk
  • ‪Le Morgon - ‬5 min walk
  • ‪Café Lobut - ‬2 min walk
  • ‪L'Arc en Ciel - ‬3 min walk
  • ‪Dragon d'Or - ‬2 min walk

About this property

Hôtel d'Alsace

Hotel near Part Dieu Mall
Hôtel d'Alsace provides a bar and more. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Continental breakfast (surcharge), luggage storage, and smoke-free premises
  • A 24-hour front desk, free newspapers, and an elevator
Room features
All guestrooms at Hôtel d'Alsace include amenities such as free WiFi.
Extra amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with showers and free toiletries
  • Daily housekeeping, desks, and phones

Languages

Arabic, English, French, German, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:00 AM for a fee: EUR 7 per person
  • A bar/lounge

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator

More

  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: 10 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 6 per pet, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 10.0 per night
Cribs (infant beds) are available for EUR 10.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 0.99 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately EUR 7.00 per person
  • Pet fee: EUR 6 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace
d'Alsace Villeurbanne
Hôtel d'Alsace Hotel
Hôtel d'Alsace Villeurbanne
Hôtel d'Alsace Hotel Villeurbanne

Frequently asked questions

Is Hôtel d'Alsace pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 6 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hôtel d'Alsace?

This hotel doesn't offer parking.

What time is check-in at Hôtel d'Alsace?

Check-in start time: noon; Check-in end time: 10 PM. Late check-in is available during limited hours.

What time is check-out at Hôtel d'Alsace?

Check-out is at 11 AM.

Where is Hôtel d'Alsace located?

Located in République - Tolstoï, this hotel is within 1 mi (2 km) of Oxygen Tower, Part Dieu Mall, and Tête d'Or Park. Geriatric Hospital of Charpennes and La Part-Dieu Business District are also within 1 mi (2 km). Republique Villeurbanne Station is 12 minutes by foot and Thiers-Lafayette Tram Stop is 12 minutes.

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Hôtel d'Alsace Reviews

Reviews

5.6
Rating 10 - Excellent. 2 out of 84 reviews
Rating 8 - Good. 22 out of 84 reviews
Rating 6 - Okay. 28 out of 84 reviews
Rating 4 - Poor. 18 out of 84 reviews
Rating 2 - Terrible. 14 out of 84 reviews

6.4/10

Cleanliness

6.4/10

Staff & service

2.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Kim

Stayed 1 night in Jan 2023

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bon rapport qualité prix. Personnel agréable

Stayed 2 nights in Feb 2020

6/10 Okay

Papa Boubacar

Stayed 2 nights in Dec 2019

10/10 Excellent

MARCOUX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bonne adresse

Hôtel très bien situé, personnel adorable. Très correct pour 1 nuit dans le cadre d'un déplacelent de travail.
Stayed 1 night in Nov 2019

8/10 Good

Francoise

Liked: Cleanliness, staff & service, property conditions & facilities

Bilan

Chambre tt pres de l'ascenseur donc un peu bruyant.lampes de chevet ne fonctionnaient pas. Dans l'ensemble bon rapport qualité prix.
Stayed 1 night in Nov 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bruyant, propreté très limite..

Très bruyant. J'ai extrêmement mal dormi à cause des bruits dans le couloir.
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

6/10 Okay

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Hôtel correct pour une nuit de passage à Lyon !
Stayed 1 night in Sep 2019

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Très mal insonorisé, et pas d'escaliers donc on peut continuer à entendre les bruits des voisins (et surtout de l'ascenceur) jusqu'à très tard. Ayant un examen le lendemain, disons que je n'étais pas exactement ravi
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveler

Le bruit de la rue est marqué. L ascenseur fait peur. Mais la chambre est bien renovée. C est dommage qu il n y ai pas de climatisation.
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
le ménage n'est jamais fait...le sol est pourri sous les lits, la seule chaise de la chambre est défoncée, pas de gel douche dans la salle de bain, seules 3 mini savonnettes périmées depuis 7 ans (mai 2012) étaient présentes. l"ascenseur en panne durant 3 jours sur 5 de mon séjour, j'ai du passer par l'escalier où sèchent sur la rambarde des jeans de certains résidents (beaucoup d'étrangers, je pense des migrants...), et une fois réparé, l'ascenseur est d'un autre âge...il fait peur. Hôtel très bruyant le soir et aucune isolation donc on entend tout ce qui ce passe chez les voisins. Odeur nauséabonde dans le couloir au 3ème étage. Hôtel à fuir en tant que femme seule, je ne me sentais pas du tout en sécurité (dans l'hotel et autour vu le quartier...).
Stayed 5 nights in Jun 2019

6/10 Okay

Romuald

Stayed 3 nights in Mar 2019

8/10 Good

Didier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

4/10 Poor

Jordan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ne surtout pas fréquenté.

Hormi le personnel qui reste acceuillant dans la globalité , l'état de propreté de la chambre que l'ont a eu reste déplorable, wc bouché, selles et cheveux dans le siphon de la baignoire, constaté par le personnel de nuit qui ne pouvait y remédier, draps tachés remplis de cheveux et poils, frequentation douteuse dans les couloirs etc etc... aucun geste commerciale en vu de cette hygiène lamentable...
Stayed 1 night in Mar 2019

8/10 Good

Pascal

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

女性一人で利用しました。

受付けの雰囲気が少し暗くて怖いかもと思いましたが、スタッフさんは親切でした。 部屋の鍵がうまく使えず、使い方を聞きに受付に戻ったら、 一緒に部屋まで来てくれて、実演して見せてくれました。 夜に到着して、早朝に出発したので数時間の滞在でしたが、快適に過ごせました。
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Toilette encrassée et odeur pestilentielle dans la chambre ...
Stayed 1 night in Jun 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
パーデュー駅から少し歩く（15分くらい）。今回利用した部屋はバスタブがあったが、シャワーカーテンはなかったので浴びる時に注意が必要だった。部屋によって違うと思うが、ベッド脇にはコンセントが無い（机のとこにはある）ので、延長コードを持参出来る人はした方がいいかもしれない。すぐ裏手に大きめのスーパーがあり、道斜め向かいには日付が変わるくらいまでやってるSpar(スーパー）もあった。Wifiはそんなに早くないです。
Stayed 2 nights in May 2018

6/10 Okay

Thierry

Liked: Cleanliness, staff & service
This review was submitted before 2018 and has not been verified.

4/10 Poor

Verified traveler

Liked: Room comfort
Très bruyant ce 24 décembre de plus odeur désagréable persistante
Stayed 1 night in Dec 2017
This review was submitted before 2018 and has not been verified.

2/10 Terrible

CLaire

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Aug 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel ancien

Hôtel ancien mais qui est en train de renover ses chambres. Je pense qu'il sera bien plus agréable dans quelques mois
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

8/10 Good

Marie

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2017
This review was submitted before 2018 and has not been verified.

6/10 Okay

Andrew

Liked: Cleanliness, property conditions & facilities
The staff was very nice, from maintenance ti the desk. They only gave us 1 towel and the rest were out for cleaning our first morning, so my sister and I had to share. The room was alright, but the neighboring area was awful. Not only did it feel safe, and the neighboring bar was incredibly loud, but the construction was terrible. Nothing like a jackhammer at 6 AM. I'd stay in the west side of Lyon Gare Dieu next time.
Stayed 2 nights in Jun 2017