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Hotel Charlemagne By HappyCulture

4.0 star property
Hotel with a restaurant, a quick walk to Lyon Confluence Shopping Center

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Photo gallery for Hotel Charlemagne By HappyCulture

View from room
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing
Point of interest
Reception
Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Pet friendly
  • Laundry
  • Housekeeping

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Standard Double or Twin Room (Courtyard View or City View)

Standard Double or Twin Room (Courtyard View or City View) | Premium bedding, desk, blackout drapes, soundproofing

Standard Double or Twin Room (Courtyard View or City View)

Highlights

Soundproofed
Air conditioning
Heating
HDTV
Premium bedding
Blackout drapes/curtains
Private bathroom
Hair dryer
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Superior Double or Twin Room (Courtyard View or City View )

Superior Double or Twin Room (Courtyard View or City View ) | Premium bedding, desk, blackout drapes, soundproofing

Superior Double or Twin Room (Courtyard View or City View )

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 23 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Triple Room

Premium bedding, desk, blackout drapes, soundproofing

Triple Room

Highlights

Soundproofed
Air conditioning
Heating
Free cribs/infant beds
HDTV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed OR 2 Twin Beds and 1 Twin Sofa Bed

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About the neighborhood

Map
23 Cours Charlemagne, Lyon, Rhone, 69002

What's nearby

  • Lyon Confluence Shopping Center - 8 min walk - 0.5 miles
  • Bellecour Square - 17 min walk - 0.9 miles
  • Musée des Confluences - 3 min drive - 1.3 miles
  • Lyon National Opera - 4 min drive - 1.8 miles
  • Basilica of Notre-Dame de Fourvière - 5 min drive - 1.7 miles

Getting around

  • Place des Archives - 2 min walk
  • Lyon Perrache Station - 4 min walk
  • Saint-Exupery Airport (LYS) - 30 min drive

Restaurants

  • ‪Le Chalut - ‬3 min walk
  • ‪Platypus Brewpub - ‬1 min walk
  • ‪Les Vieux Garçons - ‬4 min walk
  • ‪Point Nommé - ‬2 min walk
  • ‪Monna Lisa - ‬1 min walk

About this property

Hotel Charlemagne By HappyCulture

Upscale hotel near Lyon Confluence Shopping Center
Located close to Textile Museum and Bellecour Square, Hotel Charlemagne By HappyCulture provides a terrace, a coffee shop/cafe, and dry cleaning/laundry services. The on-site French cuisine restaurant, La Bibliothèque, offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a 24-hour business center.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), express check-out, and express check-in
  • Luggage storage, meeting rooms, and a front-desk safe
  • A 24-hour front desk, a TV in the lobby, and tour/ticket assistance
  • Guest reviews say great things about the helpful staff
Room features
All 117 rooms have comforts such as premium bedding and air conditioning, in addition to perks like free WiFi and sound-insulated walls. Guest reviews give good marks for the clean rooms at the property.
More amenities include:
  • Bathrooms with tubs or showers and free toiletries
  • 80-cm HDTVs with premium channels
  • Electric kettles, heating, and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking; discounts available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; EUR 14 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • La Bibliothèque
  • Le Mélèze

Things to do

  • Piano
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Elevator

More

  • 2 buildings
  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 80-cm LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 14 per person
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hotel Charlemagne Lyon
Charlemagne Lyon
Best Western Hotel Charlemagne
Best Western Hôtel Charlemagne

Frequently asked questions

Is Hotel Charlemagne By HappyCulture pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

What time is check-in at Hotel Charlemagne By HappyCulture ?

Check-in begins at 3:00 PM.

What time is check-out at Hotel Charlemagne By HappyCulture ?

Check-out is at 11:00 AM.

Where is Hotel Charlemagne By HappyCulture located?

Located in Lyon City Centre, this hotel is within a 15-minute walk of Lyon Confluence Shopping Center and Textile Museum. Bellecour Square and Musée des Confluences are also within 1 mi (2 km). Place des Archives is only a 2-minute walk and Sainte-Blandine Tram Stop is 3 minutes.

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Hotel Charlemagne By HappyCulture Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 376 out of 954 reviews
Rating 8 - Good. 394 out of 954 reviews
Rating 6 - Okay. 120 out of 954 reviews
Rating 4 - Poor. 41 out of 954 reviews
Rating 2 - Terrible. 23 out of 954 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10

We enjoyed our stay and loved Lyon. Everything was great and the bed super comfortable.
Stayed 2 nights in Apr 2025

10/10

The staff was super helpful and the breakfast excellent. Location is great!
Stayed 5 nights in Sep 2024

10/10

Attentive staff, excellent hygiene.
Stayed 4 nights in Sep 2024

10/10

The Hotel was fabulous, clean and easy to reach. We loved our room with a great view, a hot bath and a strong WIFI signal. And what made the hotel even more special was the ladies at the reception: warm, kind, welcoming and helpful. Thanks Hotel Charlemagne by Happy Culture for a great stay in splendid Lyon.
Stayed 2 nights in Dec 2024

10/10

Very nice hotel wonderful breakfast in the patio. Just a tiny bit outside the shopping centre but easily reachable by tram
Stayed 1 night in Jul 2024

6/10

Hotel rooms are run down and breakfast is like at faulty towers. On the bright staff all the staff are very friendly and accommodating.
Stayed 1 night in Jan 2025

8/10

Good for a couple of nights; friendly staff; near Gare de Perrache and a 10mn walk from Old Lyon. A bit pricey though.
Stayed 1 night in Sep 2024

10/10

Very central location
Stayed 3 nights in Jun 2024

10/10

While a little "worn around the edges", this hotel is very pleasant. The staff are very friendly and helpful. Bed comfort is very good. We discovered a good bistro down the road - the midi-minuit - which actually closes at 10:30 (bizarre given the name). Looked at Georges bistro but was overcrowded and too noisy. If you arrive late, parking is free in the street.
Stayed 1 night in Feb 2025

10/10

Worked great for our final day in Lyon
Stayed 1 night in Jun 2024

10/10

staff were great
Stayed 2 nights in May 2024

10/10

This property is located right near a train and bus station with easy access to Vieux Lyon (old Lyon), there is a lot of restaurants and shops around the hotel as well. The hotel breakfast was also excellent. I would highly recommend this hotel if you’re visiting Lyon.
Stayed 1 night in Mar 2024

8/10

Good location
Stayed 1 night in Sep 2023

10/10

big comfortable beds, very helpful staff, great, convenient location in a quiet neighbourhood very close to transit options.
Stayed 2 nights in Sep 2023

8/10

Well located hotel right next to Perrache train station so very convenient. There is a great bakery across the street for breakfast if you do not want the hotel buffet.
Stayed 2 nights in Apr 2024

8/10

Hotel is close to main station in Lyon with basic comforts and fairly clean interior.
Stayed 2 nights in Jun 2023

10/10

Great value, high quality for the price. We really enjoyed our stay. Excellent breakfast buffet & customer service, great intelligent multi lingual staff. Great business center laptop.
Stayed 1 night in Jun 2024

8/10

Good location, good value. Rooms were very clean and air conditioning worked very well (it was really hot!). Helpful staff (all spoke English) - would recommend.
Stayed 2 nights in Jul 2023

10/10

My wife and I went for 2 nights and had an excellent experience. The staff were very kind and helpful. The room was clean and very comfortable bed. It was minutes away from the train station Lyon Perrache, 10 min from the confluence and 40min walk to Old Lyon. Would definitely recommend.
Stayed 2 nights in Jun 2024

10/10

Hotel staff were very helpful and courteous. The room was spacious, clean, and comfortable. The breakfast was very complete, with everything you could want to eat. There were lots of common spaces in the building with different functions, that gave a resort feel to the hotel.
Stayed 6 nights in Feb 2024

6/10

The pictures are misleading. The hotel is pretty old and doesn't really feel like it deserves 4 stars.
Stayed 2 nights in Nov 2024

6/10

Staff lovely. Location too far from central Lyon for restaurants shopping... A lot of homeless and felt unsafe outside of hotel Hotel did not have a fridge and room very small
Stayed 4 nights in Aug 2024

6/10

Triple room for 3 people was definitely too small
Stayed 1 night in Sep 2024

8/10

The front desk staff was helpful in making copies, requesting taxis, & providing info.
Stayed 2 nights in Nov 2023

10/10

A convenient location with the train station nearby. Their breakfast was more than we expected. Ms. Lucie at the front desk was exceptionally kind and helpful for our questions. Thank you, Ms. Lucie ~
Stayed 1 night in Mar 2024