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Hilton Luxor Resort & Spa

5.0 star property
Riverwalk resort with 3 restaurants and 2 outdoor pools

Choose dates to view prices

Photo gallery for Hilton Luxor Resort & Spa

2 outdoor pools, open 9:00 AM to 10:00 PM, pool umbrellas, sun loungers
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
Superior Suite (Spa) | View from room
Superior Suite (Spa) | Living area | 49-inch Smart TV with digital channels, TV
3 restaurants, breakfast, lunch, dinner served; Asian cuisine
The Hilton Luxor Resort & Spa sits along the Nile River, where guests relax by two outdoor pools or rejuvenate at The Spa. The luxury hotel serves free breakfast, provides in-room WiFi, and houses three restaurants with Asian cuisine, making it an ideal retreat for families.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet friendly
  • Bar

Room options

Available filters for rooms
Showing 27 of 27 rooms

View all photos for Junior Suite

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

7.6 out of 10
Good
(4 reviews)

Highlights

Balcony
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 90 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Nile)

Suite (Nile) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Nile)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 56 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Living area | 49-inch Smart TV with digital channels, TV

Family Room

9.0 out of 10
Wonderful
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Suite (Spa)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Superior Suite (Spa)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Private indoor hot tub
Air conditioning
Connecting rooms available
Free cribs/infant beds
  • 98 sq m
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Nile View)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 1 King Bed (Nile View)

7.0 out of 10
Good
(8 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Twin Beds (Nile View)

Room, 2 Twin Beds (Nile View) | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room, 2 Twin Beds (Nile View)

7.4 out of 10
Good
(3 reviews)

Highlights

Balcony
Yard
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
  • 31 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Nile View Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Nile View Twin Room

  • Sleeps 2

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Suite, 1 King Bed

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
  • 1 bedroom
  • River view
  • Sleeps 3
  • 1 King Bed

Family Interconnecting Room

  • Sleeps 4

View all photos for Suite (Spa)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Suite (Spa)

Highlights

Balcony or patio
Yard
Separate dining area
Separate sitting area
Private pool
Private indoor hot tub
Air conditioning
Connecting rooms available
  • 95 sq m
  • 1 bedroom
  • Resort view
  • Sleeps 3
  • 1 King Bed

Deluxe King Room Non Smoking

  • Sleeps 2

Guest Room King Bed/ Living Area

  • Sleeps 2

Deluxe Twin Room Non Smoking

  • Sleeps 2

Guest Room Twin Bed/ Living Area

  • Sleeps 2

Junior Suite Non Smoking

  • Sleeps 3

Nile Suite Non Smoking

  • Sleeps 3

View all photos for Spa Suite Non Smoking

Spa | Couples treatment rooms, sauna, hot tub, body treatments, hydrotherapy

Spa Suite Non Smoking

  • Sleeps 3

View all photos for Spa Suite With Nile View Non Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Spa Suite With Nile View Non Smoking

  • Sleeps 3

View all photos for Nile View King Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Nile View King Room

  • Sleeps 2

View all photos for Guestroom Partial Nile

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Guestroom Partial Nile

  • Sleeps 2

View all photos for Nile View Twin Room Smoking

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Nile View Twin Room Smoking

  • Sleeps 2

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

9.0 out of 10
Wonderful
(30 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room (Partial Nile)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Room (Partial Nile)

7.6 out of 10
Good
(7 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room

8.8 out of 10
Excellent
(13 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Twin Room

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Deluxe Twin Room

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room (Partial Nile)

1 bedroom, hypo-allergenic bedding, minibar, in-room safe

Twin Room (Partial Nile)

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 31 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 1 King Bed

View from room

Deluxe Room, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Connecting rooms available
Free cribs/infant beds
HDTV
Hypo-allergenic bedding
Pillow menu
  • 36 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Luxor, Hilton Luxor Resort & Spa is in the historical district and on the riverwalk. Valley of the Kings and Karnak are local landmarks, and some of the area's attractions include Karnak Sound & Light Show and ACE-Animal Care in Egypt. Spend some time exploring the area's activities, including golfing.
Visit our Luxor travel guideOpens in a new window
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Map
New Karnak, P.O. Box 13, Luxor

What's nearby

  • Karnak - 14 min walk - 0.8 miles
  • Karnak Sound & Light Show - 2 min drive - 1.2 miles
  • Luxor Museum - 3 min drive - 1.9 miles
  • Luxor Temple - 4 min drive - 2.4 miles
  • Valley of the Kings - 15 min drive - 7.5 miles

Getting around

  • Luxor Station - 13 min drive
  • Luxor (LXR-Luxor Intl.) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min drive
  • ‪Al-Sahaby Lane Restaurant - ‬4 min drive
  • ‪Crocodile Restaurant - ‬12 min drive
  • ‪El Hussien Restaurant - ‬4 min walk
  • ‪Cairo Plaza - ‬13 min drive

About this property

Hilton Luxor Resort & Spa

Luxury family-friendly resort in the historical district
Consider a stay at Hilton Luxor Resort & Spa and take advantage of a swim-up bar, a poolside bar, and a terrace. Indulge in a body wrap, a manicure/pedicure, and a Swedish massage at the onsite spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner, and Asian cuisine. Free in-room WiFi, with speed of 250+ Mbps (good for 3–5 people or up to 10 devices), is available to all guests, along with shopping on site and a garden.
You'll also enjoy perks such as:
  • 2 outdoor pools along with sun loungers, pool umbrellas, and a swim-up bar
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-in
  • Babysitting (surcharge), a reception hall, and an elevator
  • Guest reviews speak highly of the pool and helpful staff
Room features
All 235 rooms include comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other conveniences in all rooms include:
  • Highchairs, children's dinnerware, and children's books
  • Hypo-allergenic bedding and free cribs/infant beds
  • Bathrooms with showers and free toiletries
  • 49-inch HDTVs with digital channels
  • Separate sitting areas, coffee/tea makers, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Free in-room WiFi has a 4-device limit
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge) up to 8 km
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: EGP 800 for adults and EGP 400 for children
  • 3 bars/lounges
  • 3 restaurants
  • A poolside bar
  • A swim-up bar
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Olives
  • Rosetta
  • Silk Road

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • High chair
  • In-room crib
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 3,959 square feet of conference space
  • 4 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On the riverwalk
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Built in 1988
  • Designated smoking areas (fines apply)
  • Mosquito nets
  • Reception hall
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in time starts at 2:00 PM
Early check-in subject to availability
Early check-in fee: 30 percent of room rate
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests should be aware that 2 cats and 2 dogs reside at this property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EGP 2560 per pet, per stay
Service animals are welcome, and are exempt from fees
1 total (up to 75 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 6 and younger eat free breakfast
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EGP 800 for adults and EGP 400 for children
  • Airport shuttle fee: EGP 1030 per person (one-way)
  • Pet fee: EGP 2560 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: 30 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9:00 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on December 24
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Free in-room WiFi has a 4-device limit
Guests under 16 years old are not allowed in the health club, fitness facility, or hot tub
Guests under 16 years old are not allowed in the spa, and guests under 16 years old are only allowed with adult supervision

Property is also known as

Hilton Luxor
Hilton Luxor Resort
Hilton Resort Luxor
Luxor Hilton
Luxor Hilton Resort
Hilton Luxor Hotel Luxor
Hilton Luxor Resort And Spa
Hilton Luxor Resort Spa
Hilton Luxor & Spa Luxor
Hilton Luxor Resort & Spa Luxor
Hilton Luxor Resort & Spa Resort
Hilton Luxor Resort & Spa Resort Luxor

Frequently asked questions

Does Hilton Luxor Resort & Spa have a pool?

Yes, this property has 2 outdoor pools. Pool access is from 9:00 AM–10:00 PM.

Is Hilton Luxor Resort & Spa pet-friendly?

Yes, this property allows pets (limit 1 total) with a maximum weight of up to 75 lbs per pet. There's a fee of EGP 2560 per pet, per stay. Service animals are exempt from fees.

How much is parking at Hilton Luxor Resort & Spa?

Self parking is free at this property.

What time is check-in at Hilton Luxor Resort & Spa?

Check-in begins at 2:00 PM. A 30% fee applies for early check-in (subject to availability).

What time is check-out at Hilton Luxor Resort & Spa?

Check-out is at noon.

Does Hilton Luxor Resort & Spa provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EGP 1030 per person applies.

Where is Hilton Luxor Resort & Spa located?

This family-friendly Luxor resort is located on the riverwalk, within 1 mi (2 km) of Nile and Karnak. Karnak Sound & Light Show and Luxor Museum are also within 2 mi (3 km).

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Hilton Luxor Resort & Spa Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 778 out of 1000 reviews
Rating 8 - Good. 143 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 23 out of 1000 reviews
Rating 2 - Terrible. 14 out of 1000 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff! Comfortable and quiet location with great amenities!
Stayed 3 nights in Oct 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent escape from the heat and ‘chaos’ of Luxor. Staff fantastic, rooms v comfortable and clean. Pool area v nice and food options good. Amazing views of the Nile and Nile sunsets.
Stayed 3 nights in Oct 2025

8/10 Good

Alex Hunter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, nice little Oasis for a quick 2 night trip to Luxor.
Stayed 2 nights in Sep 2025

10/10 Excellent

Areej

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and the people in the hotel are very friendly
Stayed 3 nights in Jul 2025

10/10 Excellent

Karan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, amazing staff in all areas. Excellent service.
Stayed 1 night in Sep 2025

10/10 Excellent

Eva Del Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel very professional staff great breakfast and food.
Stayed 1 night in Aug 2025

6/10 Okay

Lazara

Liked: Cleanliness
This hotel need more activity for there guess as in Egypt you can’t go out anywhere
Stayed 2 nights in Sep 2025

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service. Beautifully renovated hotel with amazing views of the Nile.
Stayed 2 nights in Sep 2025

10/10 Excellent

Meggan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, beautiful grounds right on Nile with nice pool. Excellent breakfast and dinner. Mohammed the restaurant manager at Rosetta restaurant always went out of his way to make our evening meal special. They decorated the room with flowers and cake for my birthday. The location is excellent. Very close to Karnak Temple.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jasvir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an amazing stay in Luxor! The staff were incredibly friendly and went above and beyond to make us feel welcome. The hotel was clean and comfortable, and our experience was truly wonderful. Highly recommend!
Stayed 3 nights in Aug 2025

10/10 Excellent

KATHYRINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved and enjoyed here family approved!
Stayed 1 night in Aug 2022

10/10 Excellent

Tony Hamid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly, great service 10 out 10
Stayed 3 nights in Jul 2025

10/10 Excellent

Bryant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and welcoming
Stayed 1 night in Jul 2025

10/10 Excellent

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing
Stayed 1 night in Jul 2025

8/10 Good

TAKAHIRO

Liked: Cleanliness, staff & service
Ordinary
Stayed 2 nights in Sep 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was convenient to us .
Stayed 1 night in Jun 2025

4/10 Poor

Marek

Liked: Staff & service
Disliked: Property conditions & facilities
It’s old hotel , bad air from old ac system.
Stayed 3 nights in Aug 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is very nice. Pool is great. Restaurants are great. Staff is very helpful and friendly
Stayed 4 nights in Jun 2025

10/10 Excellent

Guadalupe

Liked: Cleanliness, amenities, property conditions & facilities
We loved everything, the room, the swimming pools, sauna, massage and food, it was excellent. Coming back from a long day of looking at the Egyptian ruins it was amazing.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Liked: Amenities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Abdimomun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 3 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had such a nice time staying at this hotel. Staff were very attentive and the amenities were great! We would highly recommend
Stayed 3 nights in Apr 2025

10/10 Excellent

Maja Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loovely location and nice hotel with nice staff. We really like it!
Stayed 2 nights in Mar 2025

10/10 Excellent

Abraham

Liked: Cleanliness, staff & service, room comfort

Good stay

The stay was pleasant and the staffs are very good. The restaurants are good too. I think it is one the best hotels in Luxor. It’s worth the try even though the rooms are a bit dated, but it would do the trick
Stayed 2 nights in May 2025

4/10 Poor

Melissa

Liked: Staff & service
Overall, our stay was okay. The food is priced at high, Americanized rates, which feels pretty unreasonable for Egypt. The staff, however, are friendly and kind, which made a big difference. The carpets in the main area are dated, worn out, and peeling up from the floor, and the elevator has a terrible smell. Despite that, the hotel itself is good — it has beautiful views and genuinely wonderful staff. We were also very disappointed to see that the girls working in the restaurant do the majority of the work, yet they don’t receive the tips. The men collect all of the tips, which feels unfair given how hard those women were working. Overall, I wouldn’t personally rate this as a true four- or five-star hotel. I think part of how they maintain those ratings is by asking guests to review their dining experience, which then counts toward the hotel’s overall score — a bit sneaky, in my opinion.
Stayed 1 night in Oct 2025

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