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Smartflats Design Luxembourg

3.5 star property
Apartments in Luxembourg City with kitchens

Photo gallery for Smartflats Design Luxembourg

Flat-screen TV
Exterior
Front of property
Shower, hair dryer, towels
Flat-screen TV

Reviews

5.2 out of 10

Entire apartment

1 bathroomSleeps 2

Popular amenities

  • Kitchen
  • Free WiFi

About this property

Entire place

You'll have the entire apartment to yourself and will only share it with other guests in your party.

Smartflats Design Luxembourg

Apartments in Luxembourg City with kitchens
Express check-in, tour/ticket assistance, and free WiFi in public areas are available at this smoke-free apartment building. Each apartment provides a flat-screen TV with digital channels, plus a kitchen with a refrigerator, a stovetop, and a microwave. Free WiFi, a coffee/tea maker, and a hair dryer are among the other amenities available to guests. Weekly housekeeping is available.
Smartflats Design Luxembourg offers 12 accommodations with coffee/tea makers and hair dryers. These individually decorated and furnished accommodations include desks. Accommodations at this 3.5-star apartment have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include bathtubs or showers.

This Luxembourg City apartment provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered weekly and irons/ironing boards can be requested. Housekeeping is provided on a limited basis.

Languages

Catalan, Dutch, English, French, Italian, Portuguese, Spanish

Add dates for prices

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Microwave
  • Refrigerator
  • Stovetop

Bedrooms

  • Bedroom
  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Work spaces

  • Laptop workspace

Comfort

  • Heating

Pets

  • No pets allowed

Suitability/Accessibility

  • Elevator
  • Smoke-free property

Services and conveniences

  • Housekeeping (weekly)
  • Iron/ironing board on request
  • Tour and ticket assistance

Location highlights

  • In the city center

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 12 units
  • Individual decor
  • Individual furnishings

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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 100

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance

Access methods

Access code, private entrance

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Late check-out fee: EUR 100 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property is professionally cleaned

Property is also known as

Smartflats Design Luxembourg Apartment
Smartflats Design Luxembourg Luxembourg City
Smartflats Design Luxembourg Apartment Luxembourg City

About the neighborhood

Map
10 Rue Adolphe Fischer, Luxembourg City, 1520

What's nearby

  • Luxembourg City Hall - 11 min walk - 0.6 miles
  • Notre-Dame Cathedral - 11 min walk - 0.6 miles
  • Place d'Armes - 12 min walk - 0.7 miles
  • Chemin de la Corniche - 12 min walk - 0.7 miles
  • Grand Ducal Palace - 14 min walk - 0.8 miles

Getting around

  • Place de Metz Tram Stop - 6 min walk
  • Luxembourg Station - 11 min walk
  • Findel International Airport (LUX) - 21 min drive

Restaurants

  • ‪Paname - ‬7 min walk
  • ‪Le Fin Gourmand - ‬7 min walk
  • ‪Simon Says Chicken - ‬6 min walk
  • ‪Bloom - ‬5 min walk
  • ‪Florence Specialty Coffee - ‬3 min walk

Frequently asked questions

Is Smartflats Design Luxembourg pet-friendly?

No, pets are not allowed at this property.

How much is parking at Smartflats Design Luxembourg?

This property doesn't offer parking.

What time is check-in at Smartflats Design Luxembourg?

Check-in start time: 4:00 PM; Check-in end time: 5:30 AM.

What time is check-out at Smartflats Design Luxembourg?

Check-out is at 11:00 AM. Late check-out is available for EUR 100 (subject to availability).

Where is Smartflats Design Luxembourg located?

Located in Gare, this apartment building is within a 10-minute walk of Am Tunnel, Place des Martyrs, and Sacre Coeur Church. Boulevard Royal and Adolphe Bridge are also within 10 minutes. Place de Metz Tram Stop is 6 minutes by foot and Paräisser Plaz/Place de Paris Tram Stop is 7 minutes.

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Smartflats Design Luxembourg Reviews

Reviews

5.2
Rating 10 - Excellent. 5 out of 33 reviews
Rating 8 - Good. 7 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 6 out of 33 reviews
Rating 2 - Terrible. 13 out of 33 reviews

5.6/10

Cleanliness

5.0/10

Staff & service

6.8/10

Amenities

5.8/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Francis

Liked: Cleanliness, room comfort, communication

Great apartment in a great location

Great location close to all the major tourist attractions. The apartment was spacious, well equipped, clean and well maintained. The street was quiet and we found the security great.
Stayed 2 nights in Jul 2024

4/10 Poor

Rosemary

Disliked: Cleanliness, room comfort

Rosie

There was a smell coming from the bathroom sink. I reported it but it was never sorted. It made feel like thowing out.
Stayed 4 nights in Sep 2024

8/10 Good

Helga

Liked: Cleanliness, room comfort

Ok in the end

Once I found out what room I was in and got the door codes working, it was fine. The supplied phone number does not work. The online chat was helpful, though.
Stayed 1 night in Jul 2024

2/10 Terrible

Arturo

Disliked: Cleanliness, property conditions & facilities, communication
The property was misleading. I was given the address of a property that was not true. The picture from the outside wasn’t even the property. No WiFi. Dirty with bodily secretions on the walls. The shower and bathroom sink were slow to drain. Cigarettes and a cigar on the patio ashtray. Had to contact them to get the correct address. Very inconvenient!
Stayed 2 nights in Oct 2024

2/10 Terrible

Quinten

Liked: Cleanliness
Disliked: Communication
The code for entrence wasn't provided beforehand. The day of I contracted the property owner via chat to ask for the code so I would have it when I arrived at 16h. I asked them twice but they didn't respond. I called them and after 20 minutes they could provide me the code. The property itself is clean and has everything for one night stay. The sad part was that the roll curtains didn't work so we couldn't darken the room and woke up really early because of that

2/10 Terrible

Gustavo Adolfo

Disliked: Cleanliness, room comfort, communication

The most horrible experience in my life

Horrible, this people don’t care about their customer…I rent it, then I came to the place and the door didn’t open cause it got an electric panel…then I msg then…I wait for then to give me a solution…and after I wait they said to ask for a refund….then I found out from one of the neighbors that the apartment I book had the same problem the day before and the same happen…so they don5 care about the apartment…even they were so rude, like they didn’t even bother to find me another place…the just said “get the refund and solve your problem”…basically they didn’t even care about the time you spent looking for a place…so imaging to look for a place the same day….offcourse if going to be 3 time more expensive, but guess what, they don’t care…you worth nothing, zero, don’t come…pay a lil bit more in a hotel, you won’t regret it
Stayed 2 nights in Jun 2024

2/10 Terrible

Nicholas

Disliked: Room comfort

Smartflats, the not so smart choice

Smart flats is unmanned and has a online pre check in, which gives you codes for the doors. Location wise a couple of minutes walk from the tram. Parking is on street which was full. On arrival the front door was unlocked, the inner door and room door have a wireless cylinder type lock which some other guests have had issues with. (I tried the keyboxes first). The building looked to be recently finished and to a high standard and the room was clean but : The stairwell had some rubbish. The bathroom smells of drains, with the window open can't smell from the bed but isn't a nice place to be. The toilet seat was cracked Soap and shampoo dispensers both empty The double bed was a sofa bed. Not much soundproofing if any. Dishwasher wasn't emptied from previous guest The shower head was too large for the water pressure and the button was broken. No heating controls (room was hot in April) In my opinion it seems the management are too remote and while good on paper smartflats lived up to its one star reviews.
Stayed 1 night in Apr 2024

2/10 Terrible

olympe

Disliked: Cleanliness, property conditions & facilities, communication
Worst travel experience ever. Dirty and unsafe. The room wasn't clean when I arrived (after 4pm): used bed sheets and towels full garbage can. One of the blinders was broken and the kitchen table was about to break (hard to work when the table is bobbling so hard). Finally to top thing off, I was locked inside the room for hours because the electric lock was brocken. I missed business meetings because the Support team couldn't care less (it doesn't feel good when you keep calling to be able to get out and the Support agent just tells you "don't worry, someone will come today"). This place is not safe - imagine being locked in the room if there is a fire or other safety hazard. Of course they are no longer responding and are refusing to refund me. To be avoided entirely.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, room comfort, communication
Stayed 1 night in Dec 2024

4/10 Poor

Angelica Marcela

Liked: Cleanliness
Disliked: Room comfort, communication
Una estancia fatal ,no estuvieron pendientes de la reserva , me tocó llamar a mi a que me dijeran los códigos , me tocó poner 150 de depósito cuando en ningún lugar lo decía , al día de hoy me los han devuelto , alquilé un apartamento cerca al centro y me dieron uno 25 minutos más lejos , fatal , wifi no sirvió , el televisor no sirvió , el ascensor tampoco
Stayed 1 night in Oct 2024

6/10 Okay

CESAR AUGUSTO

Liked: Amenities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jul 2024

2/10 Terrible

Andrey

Disliked: Cleanliness, room comfort, communication
Stayed 3 nights in Jun 2024

2/10 Terrible

Annemarie

Disliked: Cleanliness, property conditions & facilities, communication
Erg vieze entree en trapportaal. In het appartement verschillende zaken stuk: toiletbril, zeeppompje, tv, koelingdeur. Kamer was te warm!
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Disliked: Cleanliness, communication

attention au vol d'identité

Attention au vol d’identité et aux données bancaires. L’appartement n’est pas mal en termes de propreté (à part les zones communes qui sont un peu dégoûtantes), il est neuf et plutôt confortable. Le problème, c’est que pour le check-in, ils vont vous demander toutes vos informations personnelles (!), une photo de votre DNI (!!!), c’est-à-dire une copie numérique de votre identité, puis une photo de votre carte bancaire (!!!!!!) et vos codes (soi-disant pour une caution). Il ne faut jamais communiquer à qui que ce soit (sauf l’administration ou la police, et encore) ce genre de détails avec des images et tout, c’est une invitation au vol d’identité et aux comptes bancaires. Ils vous diront que le serveur en ligne est sécurisé, mais même si c’est le cas (et je n’y crois pas), vous ne savez pas où vous êtes en train d’envoyer ces données, probablement en dehors de l’Europe. J’ai dû appeler hotels.com pour qu’ils fassent d’intermédiaires dans cette affaire puisque je ne voulais pas communiquer ces données hyper sensibles et même eux ont eu du mal à obtenir des réponses de la part du logement, qui a fini par m’envoyer les codes d'accès par WhatsApp. Je répète, le logement n’est pas mal du tout et le prix est intéressant, mais à vous de voir si vous voulez vous mettre en risque
Stayed 2 nights in Jun 2024

10/10 Excellent

Marc

Liked: Cleanliness, room comfort, communication
Stayed 1 night in May 2024

4/10 Poor

Dina

Disliked: Communication
Wir haben die Check-in Daten vor unserer Ankunft nicht erhalten. Die Telefonnummer vor Ort war falsch. Ich habe eine Telefonnummer über Expedia erhalten. Im Endeffekt standen wir eine Stunde vor der Haustür bis wir endlich die pin Nummern für Eingang und Flat bekamen. Treppenhaus war schmuztzig, es hat sich auch während unser 4 Tägigen Aufenthalt nicht geändert. Der Aufzugknopf in der 3. Etage war defekt. Mann konnte zwar rauf aber nicht runter. Flat war sehr simpel ausgestattet. Sampoo und Seifen Spender waren leer. Die Toiletten Brille war kaputt. Aber Handtücher waren vorhanden. Die Küche war mit Geschirr und Besteck für 4 Personen ausgestattet. Wasserkocher verkalkt Pfanne total zerkratzt ......... Am zweiten Tag wurde die Bettwäsche gewechselt. Für den Preis erwartet man mehr. Die Lage war super in einem ruhigen vornehmen Viertel fußgängisch 15 M. Zu Bahnhof oder 15. M. zu Innenstadt
Stayed 3 nights in May 2024

4/10 Poor

Adeline

Disliked: Cleanliness

Moyen

Dans l'ensemble correcte mise a part la non reception du mail de validation avec les codes d'entrees (obliger d'appeler le service client qui a été tres reactif et professionnel), le lave vaisselle etait plein et avait une odeur nauséabonde en l'ouvrant. Pas de torchon à disposition pour la vaisselle.
Stayed 2 nights in Apr 2024

10/10 Excellent

Miharisoa

Liked: Cleanliness, property conditions & facilities, communication
Stayed 2 nights in Mar 2024

2/10 Terrible

Nathaniel

Stayed 1 night in Mar 2024

4/10 Poor

Cindy

Disliked: Cleanliness, room comfort
Stayed 2 nights in Feb 2024

4/10 Poor

Bruno

Disliked: Communication
Stayed 3 nights in Jan 2024

8/10 Good

Diana

Stayed 2 nights in Jun 2023

10/10 Excellent

Mariana

Stayed 5 nights in Nov 2022

2/10 Terrible

Mayra

Disliked: Cleanliness, amenities, communication
Muy mala comunicación, no te respetan nada si no estás conforme con lo que te ofrecen no te reembolsan nada
Stayed 2 nights in Oct 2022

8/10 Good

Ronni Krogh Haahr

Stayed 4 nights in Sep 2022