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Mama Shelter Luxembourg

3.0 star property
Hotel in Luxembourg City with a rooftop terrace and a 24-hour front desk

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Photo gallery for Mama Shelter Luxembourg

Restaurant
Rooftop terrace
Exterior
1 bedroom, premium bedding, minibar, in-room safe
1 bedroom, premium bedding, minibar, in-room safe

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Room, 2 Twin Beds (Large)

1 bedroom, premium bedding, minibar, in-room safe

Room, 2 Twin Beds (Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

Twin Room, 2 Twin Beds (Medium Mama) | 1 bedroom, premium bedding, minibar, in-room safe

Twin Room, 2 Twin Beds (Medium Mama)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Double Room, 1 Double Bed (Medium Mama)

1 bedroom, premium bedding, minibar, in-room safe

Double Room, 1 Double Bed (Medium Mama)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, 1 Queen Bed (Large Mama)

1 bedroom, premium bedding, minibar, in-room safe

Double Room, 1 Queen Bed (Large Mama)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Separate bedroom
Private bathroom
Hair dryer
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226

What's nearby

  • European Convention Center Luxembourg - 4 min walk - 0.3 miles
  • Grand Ducal Palace - 15 min walk - 0.8 miles
  • Place d'Armes - 16 min walk - 0.9 miles
  • Luxembourg City Hall - 17 min walk - 0.9 miles
  • Notre-Dame Cathedral - 18 min walk - 1.0 mile

Getting around

  • Place de Metz Tram Stop - 3 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 15 min drive

Restaurants

  • ‪L'Osteria - ‬2 min walk
  • ‪La Table de Mercure - ‬9 min walk
  • ‪Golden Bean - ‬2 min walk
  • ‪Brauerei - Big Beer Company - ‬4 min drive
  • ‪Bac - ‬13 min walk

About this property

Mama Shelter Luxembourg

Hotel located in Kirchberg
A rooftop terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mama Shelter Luxembourg. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • An elevator, a gift shop, and a front-desk safe
  • Multilingual staff, a 24-hour front desk, and a banquet hall
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Smart TVs with cable channels
  • Daily housekeeping, desks, and phones

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 12 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 12 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Frequently asked questions

Is Mama Shelter Luxembourg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mama Shelter Luxembourg?

Self parking is available for EUR 21 per day.

What time is check-in at Mama Shelter Luxembourg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Luxembourg?

Check-out is at noon.

Where is Mama Shelter Luxembourg located?

Located in Kirchberg, this hotel is steps from European Court of Justice and Philharmonie Luxembourg. Place d'Europe and Mudam Luxembourg are also within 5 minutes. Pfaffenthal-Kirchberg Station is 11 minutes by foot and Centre, Stäreplaz / Étoile Tram Stop is 22 minutes.

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Mama Shelter Luxembourg Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 195 reviews
Rating 8 - Good. 47 out of 195 reviews
Rating 6 - Okay. 7 out of 195 reviews
Rating 4 - Poor. 5 out of 195 reviews
Rating 2 - Terrible. 0 out of 195 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Laurent

Liked: Cleanliness, property conditions & facilities
Personnel 5 Room 4 Ambiance 5 Breakfast 4 Restaurant (diner) 2 Value 4
Stayed 2 nights in Jun 2025

8/10 Good

Rayn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place to be, friendly and a lot of colors. Nice vibe and nice light rooms!
Stayed 1 night in May 2025

10/10 Excellent

Kerys

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay

Amazing luxurious stay in this cool and quirky hotel. Very easily reachable by tram from the train station and to the city centre. Delicious bakery on site of the hotel and amazing food in the restaurant. Very helpful and friendly staff. Lovely comfortable bed and amenities, would definitely recommend
Stayed 2 nights in Jan 2025

10/10 Excellent

Dmitrijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing place
Stayed 1 night in Jan 2025

8/10 Good

Alice

Liked: Property conditions & facilities, room comfort
Nice stay and comfy. A shame the room wasn’t serviced day 2. Lovely Boulangerie
Stayed 3 nights in Dec 2024

10/10 Excellent

Martyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Crazy but great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, rooms and location.
Stayed 3 nights in Jun 2022

10/10 Excellent

He-Jin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stylish hotel to stay as a family with grown up kids very nice staff and cosmopolitan.
Stayed 2 nights in Jun 2024

10/10 Excellent

lynne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient for the trams Nice outside eating area clean and quirky rooms
Stayed 3 nights in Jun 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, close to the free tram which takes you straight downtown. Nice restraint and coffee shop and affordable rates
Stayed 2 nights in Aug 2024

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great short walk to old town, hotel was great as well clean and good service.
Stayed 1 night in Oct 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, and super friendly staff
Stayed 6 nights in Feb 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Go there 👍

Really nice and beautiful hotel. Service was good.
Mama Shelter
Reception
Room
Room
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, quirky hotel located right across the street from the Court of Justice of the European Union.
Stayed 2 nights in Jun 2024

8/10 Good

Nathaniel and Ariel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place with a great bakery

My family and I had a nice stay at Mama shelter. It was a quick walk and even quicker tram ride from the Pfaffenthan-kirchberg train stop. The hotel workers were friendly and held our bags until we were able to check in. They gave us ideas about things to do in the area as well as some restaurants. We ended up getting some pastries at the Mama bakery downstairs and they was fabulous! We slept well in a quiet room with two queen size beds. It was really nice to have a large room available in Europe! The room was clean and unique. We would stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Cathia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love my stay here. The staff was super friendly and the evening ambiance was perfect for my birthday. They had a pretty cool DJ. The breakfast bar was amazing!!
Stayed 1 night in May 2024

10/10 Excellent

Sanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really nice hotel with everything you need. Clean, spacious rooms and everything within the Mama’ Shelter brand. The tram is around the corner and takes you to the city center in no time. Also a perfect location when visiting Luxexpo. Would definitely stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very funky and artistic hotel property. Great staff and great location to get around on the Tram.
Stayed 5 nights in Apr 2023

10/10 Excellent

Simon H

Liked: Cleanliness, staff & service, property conditions & facilities
What quirky hotel, we had a fantastic time staying and everyone wad helpful and friendly.
Stayed 2 nights in Oct 2023

8/10 Good

Tihomir

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms clean, hotel well maintained.
Stayed 1 night in Jul 2022

10/10 Excellent

Emilie

Liked: Property conditions & facilities, room comfort

Excellent place

Really nice hotel with a good location. The interior of the hotel is very nice and the rooftop and terrace are great. We really enjoyed the breakfast as well. We would definitely stay here again next time
Stayed 2 nights in Jul 2022

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again! Quirky at the beginning but then it makes sense, if that makes sense. Great staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Christoforos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning hotel

One of the best hotels that I ever stayed. The location is amazing, the amenities are so many that you won’t need to leave the hotel. Great restaurant, boulangerie and the staff in the reception was so helpful with every issue that we had.
Stayed 2 nights in Aug 2023

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff stood out as being excellent

Really enjoyed my stay there which was centered around a conference... the staff was impeccable.
Stayed 3 nights in Apr 2023

8/10 Good

Fatiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and kind receptionists. Also the staff at the restaurant , just had lunch, were nice. Location was great if you want to live outside the city center, Tram just 3 minutes walk from the hotel.
Stayed 2 nights in Nov 2022