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Mama Shelter Luxembourg

3.0 star property
Hotel in Luxembourg City with a rooftop terrace and a 24-hour front desk

Choose dates to view prices

Photo gallery for Mama Shelter Luxembourg

Rooftop terrace
Room, 2 Twin Beds (Large) | Premium bedding, minibar, in-room safe, desk
Restaurant
Restaurant
Double Room, 1 Double Bed (Medium Mama) | Premium bedding, minibar, in-room safe, desk
Located in Kirchberg, Mama Shelter Luxembourg welcomes visitors with an inviting atmosphere. The property features a stylish bar, restaurant, WiFi, and dry cleaning services. The helpful staff receives praise, and self-parking makes exploration convenient.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Air conditioning
  • Pet friendly

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room, 1 Queen Bed (Large Mama)

Double Room, 1 Queen Bed (Large Mama) | Premium bedding, minibar, in-room safe, desk

Double Room, 1 Queen Bed (Large Mama)

9.4 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room, 1 Double Bed (Medium Mama)

Double Room, 1 Double Bed (Medium Mama) | Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Medium Mama)

9.6 out of 10
Exceptional
(18 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (Medium Mama)

Twin Room, 2 Twin Beds (Medium Mama) | Premium bedding, minibar, in-room safe, desk

Twin Room, 2 Twin Beds (Medium Mama)

8.8 out of 10
Excellent
(6 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds (Large)

Room, 2 Twin Beds (Large) | Premium bedding, minibar, in-room safe, desk

Room, 2 Twin Beds (Large)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Smart TV
Premium bedding
Private bathroom
Hair dryer
Minibar
  • Sleeps 4
  • 2 Twin Beds

About the neighborhood

Map
2 RueDuFort Niedergrunewald, Luxembourg City, L2226

What's nearby

  • European Convention Center Luxembourg - 4 min walk - 0.3 miles
  • Grand Ducal Palace - 15 min walk - 0.8 miles
  • Place d'Armes - 16 min walk - 0.9 miles
  • Luxembourg City Hall - 17 min walk - 0.9 miles
  • Notre-Dame Cathedral - 18 min walk - 1.0 mile

Getting around

  • Place de Metz Tram Stop - 3 min drive
  • Pfaffenthal-Kirchberg Station - 11 min walk
  • Findel International Airport (LUX) - 15 min drive

Restaurants

  • ‪Les Jardins D’anaïs - ‬18 min walk
  • ‪L'Osteria - ‬3 min walk
  • ‪Rock Box - ‬19 min walk
  • ‪Sofitel Luxembourg Europe - ‬4 min walk
  • ‪Restaurant Mousel's Cantine - ‬18 min walk

About this property

Mama Shelter Luxembourg

Hotel located in Kirchberg
A rooftop terrace, dry cleaning/laundry services, and a bar are just a few of the amenities provided at Mama Shelter Luxembourg. Free in-room WiFi and a restaurant are available to all guests.
Other perks at this hotel include:
  • Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station
  • A 24-hour front desk, a banquet hall, and coworking spaces
  • An elevator, smoke-free premises, and multilingual staff
  • Guest reviews say great things about the helpful staff
Room features
All 145 rooms offer comforts such as premium bedding and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning.
Extra conveniences in all rooms include:
  • Bathrooms with showers and hair dryers
  • Smart TVs with cable channels
  • Daily housekeeping, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (EUR 21 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 26 for adults and EUR 14 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 12 meeting rooms
  • Coworking space

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Pay movies
  • Smart TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 25 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Cribs (infant beds) are available for EUR 15.0 per night

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 26 for adults and EUR 14 for children
  • Self parking fee: EUR 21 per day
  • Pet fee: EUR 25 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property caters to LGBTQ+ guests
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Mama Shelter Luxembourg Hotel
Mama Shelter Luxembourg Luxembourg City
Mama Shelter Luxembourg (Opening May 2020)
Mama Shelter Luxembourg (Opening July 2020)
Mama Shelter Luxembourg (Opening March 2020)
Mama Shelter Luxembourg Hotel Luxembourg City

Frequently asked questions

Is Mama Shelter Luxembourg pet-friendly?

Yes, cats and dogs are allowed at this property. There's a fee of EUR 25 per pet, per stay. Service animals are exempt from fees.

How much is parking at Mama Shelter Luxembourg?

Self parking is available for EUR 21 per day.

What time is check-in at Mama Shelter Luxembourg?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Mama Shelter Luxembourg?

Check-out is at noon.

Where is Mama Shelter Luxembourg located?

Located in Kirchberg, this hotel is steps from European Court of Justice and Philharmonie Luxembourg. Place d'Europe and Mudam Luxembourg are also within 5 minutes. Centre, Stäreplaz / Étoile Tram Stop is 22 minutes by foot and Hamilius Tram Stop is 24 minutes.

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Reviews

Mama Shelter Luxembourg Reviews

9.4

Exceptional

9.6

Cleanliness

9.2

Amenities

9.4

Staff & service

9.4

Eco-friendliness

9.6

Property conditions & facilities
Rating 10 - Excellent. 159 out of 227 reviews
Rating 8 - Good. 54 out of 227 reviews
Rating 6 - Okay. 8 out of 227 reviews
Rating 4 - Poor. 6 out of 227 reviews
Rating 2 - Terrible. 0 out of 227 reviews

Reviews

10/10 Excellent

Marielis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe as a solo traveler. Quiet and clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the vibe at Mama Shelter. The lobby, elevators and restaurant are unique. The hotel is outside the city center, but public transportation is near, clean, safe… and free. It takes roughly 12-15 minutes to the beautiful city center by tram.
Stayed 1 night in Aug 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Love this hotel chain. Very fun vibe, staff was super friendly, bar was poppin late night. Will look for them again if I travel to France.
Stayed 1 night in Jul 2025

10/10 Excellent

Jorrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay at Luxemburg

Very nice and sweet staff. the room was super clean and shower room amazing. 100% would like to come back again
Stayed 1 night in Jun 2025

10/10 Excellent

Alan

Liked: Staff & service, amenities, property conditions & facilities
Excellent staff, rooms and location.
Stayed 3 nights in Jun 2022

10/10 Excellent

Puja

Liked: Cleanliness, staff & service, property conditions & facilities
The location was great short walk to old town, hotel was great as well clean and good service.
Stayed 1 night in Oct 2023

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great hotel, and super friendly staff
Stayed 6 nights in Feb 2023

10/10 Excellent

Dmitrijs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant

Amazing place
Stayed 1 night in Jan 2025

8/10 Good

Alice

Liked: Property conditions & facilities, room comfort
Nice stay and comfy. A shame the room wasn’t serviced day 2. Lovely Boulangerie
Stayed 3 nights in Dec 2024

8/10 Good

Fatiha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful and kind receptionists. Also the staff at the restaurant , just had lunch, were nice. Location was great if you want to live outside the city center, Tram just 3 minutes walk from the hotel.
Stayed 2 nights in Nov 2022

8/10 Good

Julian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and stylish hotel with good connection to Tram and the City. The neighbourhood is in a business are, so very safe. Unfortunately the hotel has on weekend a party area, so it was very loud.
Stayed 1 night in Sep 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern and individual style hotel. Great location for tram into centre of town and easy transfer from the airport. The rooms are stylish comfy, modern, clean with great shower! The breakfast in the bright and modern restaurant was great quality and lots of choice. The staff were all welcoming and accommodating. Highly recomment

10/10 Excellent

Ella

Liked: Staff & service, amenities, property conditions & facilities
Better than expected and super relaxed and friendly staff! Perfect for weekend in Luxembourg and great rate. Toothpaste was a jaw dropping 8 euros though. Don't forget!
Stayed 1 night in Jan 2023

6/10 Okay

david

Liked: Cleanliness, property conditions & facilities

Communication

Clean, easy connection to free public transport. Disappointed roof bar not open. Nothing on hotel website when booking to say bar is seasonal. Even In pre- arrival email it gave bar opening times as if roof bar would be open during stay. No space in ground floor bar for relaxing seat with drink, only at a food table or bar stool. During stay left for neighbouring hotel for evening drinks. Mini bar snacks sign says to go to floor 1 vending machine s, they were not operating. Informed to go to neighbouring hotel. Communication on website, pre arrival emails and signage needs to improve.
Stayed 3 nights in Oct 2024

4/10 Poor

Jihun

Liked: Cleanliness, property conditions & facilities, room comfort

Ridiculous stay!

Went to Luxembourg to stay away from the craziness of the New Year’s Eve – hence I wanted to have a quiet moment to end the year. Guess what -- it was not sadly. There was a night club-like loud event on the roof top with loud heavy metal music until 3am because it was a New Year’s Eve. This was clearly audible from my room. The fact that it had a nice room design and comfortable bedding, it had a very poor sound proof. The reception area is very small despite the fact the hotel has huge space for a restaurant and a roof top terrace (where there was a loud event!). The reception area only had one huge table and a small table with lots of chairs. The reception area can be packed like crazy if its busy. Worst sleep and I would not come back to this place again. Not recommended for everyone. Avoid at any cost.
Stayed 1 night in Dec 2024

6/10 Okay

Ruben

Liked: Cleanliness, property conditions & facilities, room comfort

Fancy, but maybe too fancy…

The hotel tries to look really smart and fancy, but it is lacking some basic features… The is no possibility to iron your clothes anywhere in the hotel. There is no mini bar, on the refrigerator in the room, a sticker guide you to a vending machine, but the machine is empty and not even plugged in… When you ask in the reception for some drinks and snack to take to the room, the only option is to go to the vending machine in another hotel…. You pay too much for the fancy look…
Stayed 5 nights in Sep 2022

10/10 Excellent

Michelle

Liked: Staff & service, amenities, property conditions & facilities
Great decor! You have to get the breakfast, amazing options!! Really nice staff
Stayed 2 nights in Aug 2025

10/10 Excellent

Martina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel mit gutem Frühstücksbüffet und Anbindung in die Innenstadt
Stayed 1 night in Aug 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun hotel, easy enough to get to the Ville Haute.
Stayed 2 nights in Jul 2025

10/10 Excellent

Rano

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall Mama loves you :)
Stayed 1 night in Jul 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing great staff
Stayed 1 night in Jul 2025

8/10 Good

Cristiana

Liked: Cleanliness, amenities, property conditions & facilities
La pulizia della camera e del bagno ottime. La stanza molto spaziosa. ho apprezzato la cortesia del personale. Non ho potuto apprezzare la colazione per il ritardo che avevo.
Stayed 2 nights in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pretty good

A pleasant stay. It’s in the modern part of the city and an easy tram ride to the old town. Rooms and style are what you would expect if you have stayed at a Mama Shelter before. Fun, stylish, playful. I did find having the same soap to wash your hair and body a little disconcerting and at first thought they forgot to place the shampoo and conditioner in the room. It worked though. The bed was very comfortable and it was in a very quiet location so perfect for light sleepers. Breakfast was very good. With even fresh fruit and vegetables to make your own juice Sadly, dinner was a disappointment. Grilled squid was like old shoe leather which you couldn’t even cut with a knife. It was an extremely busy night so service was hit and miss too so maybe the kitchen just couldn’t cope. A very generous garlic bread so that hit the spot. Overall, it was good and worth checking out.
Stayed 2 nights in Jul 2025

10/10 Excellent

Laura

Liked: Cleanliness, amenities
Excelente
Stayed 7 nights in Jul 2025

10/10 Excellent

Henrik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dejligt hotel tæt på byen.
Stayed 1 night in Jul 2025

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